| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Respected sir/madam
I am writing you with respect to my reference number-REF/HOU/NOI/0116/263206. Under your housing loan faculty I have suffered a lot of trouble. Dated on 2 Jan2016, I have talked to Neha Rastogi, PNB customer support officer regarding my home loan requirements and with all conditions mentioned. She promised me the sanction of maximum 40 lakh rupees loan after verification of documents.
She also gave me the contact number of Rizwan, Sec-18 Noida branch employee. he visited my company in Noida for the verification of my documents. I told him my loan requirements with all the specified conditions and my conversation with Neha Rastogi as well. After verification he also promised me the sanction of approx. 40 lakhs rupees loan. Thereafter I gave him all the documents related to my home loan procedure.
The process started and on 30th Jan 2016 my both cheques (Cheque number-000014 with amount of rupees 2977/- And cheque number-000012 with amount of rupees 3435/-) have been withdrawal. In the mean time I was in contact with Rizwan and he assured me the loan amount of rupees 40 lakhs.
On 7Feb2016 Rizwan messaged me his manager Shabeeb khan’s Id (shabeeb.[protected]@pnbhfl.com) and asked me to mail regarding my father Mr. Shripal Upadhyay that salary credited in his account is not provided by NGO. My father did the same mail on that very same day as asked.
On 9Feb2016 Rizwan messaged me that he could not do the loan for rupees 40 lakh and can only make it up to 30 lakh. I agreed.
Again dated on 12Feb2016 when I called Rizwan to know the status of my loan, he told me that only 15 lakh rupees loan can be sanctioned.
Due to the above mentioned chaos I have suffered a lot of damage because as per your commitments I have also promised the other party to pay the specified amount within the specified period of time.
1. First, as your loan approval time is 6-7 days, it took more than a month in my case.
2. Committed loan amount was not given.
Hereby, I request you to please refund back both of my cheques, Return my documents and pay the compensation for all the losses I suffered due to your misrepresentation as soon as posssible.. Failing to do so, I will go to the court.
thank you in anticiption
sincerly,
Abhinav Upadhyay
[protected]
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With refference to your mail Dated 19/2/16.
I want to draw your kind attention towards certain points that in your application form no where it is mentioned in any such criteria that how much i have to pay as processing fees. though i have been charged 2 times as processing fees beacuse i have paid twice. Even i called you on your tollfree number timing 13:27:00 Dated 19/02/16 but no response and satisfaction given by your caller. I would like to request you once again to please
return back my documents and compensation of Rupees 10 Lakh for the damages that i have suffered which leads to complete Harrasment with the customers and False misrepresentation with customers.
If you people don't want to settle this dispute outside than we shall talk in court.
Hope you will understand and consider my request
Thank you in anticipation.
This is the general reminder before Legal Notice.
Regards:
Advocate Abhinav Upadhyay
High Court of Delhi