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Punjab National Bank Housing Finance [PNBHFL]

[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — delay in issuing foreclosure letter (loan number: xxx/pun/xxxx/686086)

Address:Pune

I have been following with pnbhfl since 30/july/2020 to issue foreclosure letter but they are delaying it.

I sent a follow up email on 17/aug but they have considered it a new request and again i have to wait for 15 days.

A. Customer care[protected] : tried numerous times but i can not pass through the language option.

B. Tried contacting shivaji nagar branch: it seems now they are disconnecting the phone.

Kindly help. The delay is causing my family huge financial burden as the loan amount is quite high.

Thanks
Abhishek
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Aug 25, 2020
Complaint marked as Resolved 
Today morning, I have received the foreclosure letter through email. Thank You.
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

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Comments

I have applied for foreclosure letter in pnbhfl. And send mails many time. Try to call coustmer care many times.they don't pik up cal. But no closure letter .it's already 15 days. Pethetic service. Really fed up.
My loan account no
Hou/jan/0115/210599
Reply
HL no. NHL/JPR/0920/820266

Very poor service. Intentionally delayed for foreclosure letter and made huge charges as closure statment charges for Rs. 1770 and lod charges 2655.00 statment charges which I have not taken ever Rs. 590 Cersai charges Rs. 118.00
Very pethetic and poor services It makes financial losses to me. After making many calls and emails to customer care though they delayed in fore closer letter.
RBI must take suitable action against the institute for such poor borrowers who are trapped by this institute.

Shyam sunder
[protected]
sssoni.[protected]@gmail.com
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    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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