[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Fake resolution updated on consumer forum

Address:411047
Website:www.pnbhousing.com

Loan account no. HOU/KRDI/1116/332516 for my earlier complaint pnb has updated complaint resolved, this is fake PNB is not talking to their customer also as i have not received any call or non of their official has try to contact me even when i called them they said that" i have given a complaint to consumer forum so why are you calling me"

Non of pnb official has came back to me also just received a mail wherein I have to pay charges for reducing my interest rate, pnb manager has told me that there is no charge to reduce interest rate at the time of taking loan even he said it is adjusted through online automatically but still auto updation in interest rate has not exist in pnb.

Current rate in market is 8.35% and pnb is reducing it to 8.9%, why not according to current interest rate or same as pnb are giving to new customer, why there is difference.
So why PNB customer has to pay charges to reduce interest rate and also why proposed interest rate are not same like others bank do.
I am complaining this so this will not happen with other customers.
There are lots of things which I would like to inform but will go in one by one.
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Jul 7, 2017
Complaint marked as Resolved 
fake resolution update still not resolved
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Verified Support
Aug 21, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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