[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — false commitments regarding top up loan

Dear team,

As i neha joshi and my husband vallabh joshi having loan with pnb housing finance limited hou/pun/0316/271739 since apr 2016. When we approach to jm road pune branch for top up on 30 oct 2019.. Executive jitendra gaikwad committed us for top up upto 5 lakh. So he proposed for this by doing documentation.. After continue follow up he was pretending like that work is about to complete as he is going to give disbursement in two days..
Now he is ignoring call.. Upon calling to his boss mr. Ashish sawant he told us he can not give single penny as already they have given us 90 percent loan.

My question is

1. Your executive asked me so many questions.. He knows that how much amount we have taken.. He knows all the calculations and data. If we will not able to take loan why he proposed it?

2. Neither i got loan nor any clarification until i ask to your executive.. Is this professional behavior?

We are suffered mentally so much by such a behavior of your staff. Requesting you to please pay back processing fee amount 5900/- to me.. As your executive failed to calculate though we give him all correct data and he gave us wrong path.. If he would have told us correct and exact scenario we would not opt for processing loan..

Thanks and regards,
Neha joshi
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