Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Forced to take insurance for property loan

seenu494

Address:	Bangalore, Karnataka, 560076
Website:	www.pnbhousing.com

I got loan approved for residential property and they have forced me to take insurance on property loan which is more than 3% and no one knows what they are charging that and terns and conditions as well. I am taking loan of 24.7l so i have to pay 75000 as insurance and they say it mandatory. I am taking this from btm branch bangalore and i see vijay dev is manager who dont know how to respond to customers. I have called him couple time no proper response and worst cs support you will ever find. Please let me know how to fix this issue.

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Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Team PNB Housing

Verified Support

Jul 31, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing

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Comments

seenu494

Now I know why PSU banks in loss such a nonsense response from reps and managers no proper communication about products and anything

seenu494

I have taken a property loan for 25L from PNBHFL to buy a land but Once loan has been approved and everything is done they have included 3% of loan amount has been charged where it not required as per IRDA and they are not mentioning what they are going cover also. I have tried calling the Manager and rep but no proper response. It would be great if we can escalate it to next level.