Punjab National Bank Housing Finance [Pnbhfl] — Foreclosure letter not provided by PNBHFL after 40 days of applying

This is with reference to my existing Home loan with PNBHFL with account number HOU/GHA/0522/991955 at their Ghaziabad Branch.

I have applied for Pre-closure letter on 02.03.2023.

Still I am waiting for the Pre-closure letter even after so many reminders in trailing mails. There is no response from the team except auto generated mails on my reminders.

I have also escalated this issue at their all levels but no response till now even the given timeline already crossed.

It is requested to please look into this matter & arrange to provide me Pre-closure letter as soon as possible.