[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Home loan sanction letter

Address:

Mumbai City, Maharashtra

Ref - hou/mum/0517/392506

My loan requirement was 55 lacs.

I have submitted documents on 23 may to an agent amit kulkarni who said me that he will provide home loan of 55lacs after checking my documents. Also they took my check also 5750. Check got cleared and on 6th-jun-17 i got mail for sanction amount 49.25. After checking with agent he told me that you are eligible only dis much. After deducting my processing fees you are telling me i am not eligible. So i gave him my another source of income. He then told & promise me of getting sanction of 52lacs for which i gave docs on 10th june17. He promised me everyday of giving sanction but still today i am unable to get the same.

I called the rm muni kumar but he is not picking my calls. So i called csm ashfak shaikh but he his also the same. He just gave promises & ignore calls. I visited pnbhfl villeparle office on 15jun17 but no use. As they promise to get sanction by eod. But at end of day all of them don't picked my calls. That agent says i cannot do anything. Then why you all give commitments if you cannot deliver it.

I have lauched a complaint online as well i have send mails to customer supprt but no revert. Where a common man should raise his concerns. I need a proper solution or else i need my money back.