Punjab National Bank Housing Finance [Pnbhfl] — Housing Loan

Address:

5th Floor, BMC Bhawani Mall, Bhubaneshwar, Orissa

Hi Team,

I am stuck with a deep problem due to delay with bank and request your help to resolve the same:

Information:
Branch address: 5th Floor, BMC Bhawani Mall, Bhubaneshwar, Orissa
Branch Manager Name: Manas Parida
Buyer Name: Ramkrishna Tarani Padhi
Seller Name: Haladhar Ghadei
Loan account no. HOU/BBSR/0722/1009332

Scenario: I have shortlisted a property currently in Mortgage with PNB Housing. Transaction value is 55 Lacs out of which I have paid 20% to Seller (Rs. 11 Lacs). I have applied to take over that loan and received a disbursement of Rs. 32 Lacs.

Expected Process: After my disbursement, the existing loan of Seller should have been closed and NOC should have been issued to Seller. After that we will submit the NOC to the Housing Board to get their approval and proceed for registration.

Problem: It took almost 30 days for the bank to approve my sanction and I received the disbursement email on 31st Jul 2022. But till date the existing loan of the seller has not been closed. I am following up on a daily basis with the Branch Manager but he is not receiving my call and neither responding with any update/timeline. I tried calling the reception several times but they too are not able to provide any information and are constantly asking to call Branch Manager. Due to this delay on Bank's behalf, both Seller and Buyer (myself) are paying EMI's on the same property which is wrong on the bank's part. Situation is worsening day by day for both me and the seller.

Request your kind and immediate help.