Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — incorrect interest rate applied and no communication

Ankit

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi

I took a loan in Mar'17 & floating interest rate was 8.50%. I did pre-payment of 3 Lacs INR in Oct'17 and tenure reduced to 220 months. Now, i come to know that 9.15% is current interest rate (Apr'18 onwards which will be 9.25% from Aug'18 onwards and balance tenure has been revised to 226 months as on 9th July'18. I got a response that rate has been increased by 0.25%. But why it is 9.15% & no one informed me as well.

Now when I just got a call from them, they are saying it was floating rate and that's why it has been revised. From 8.50% to 9.15% and then to 9.25%. Kindly do something in this regard as I feel like trapped after loan from PNB housing.

Thanks,
Ankit Agarwal
Loan Account Number: HOU/JAN/0217/356111

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Sep 21, 2018

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing