Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Loan account - charging only interest till possession without telling me and my consent

Annkiit

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.pnbhousing.com

Dear sir(s),

I have taken loan from PNBHFL, I have opted for paying full EMI as soon as the bank paid the loan amount to builder SG Estate. During the whole loan process (signature, screening etc), they never ever told me that the only interest will be charged till the possession and full emi shall start one month after the possession month. I made a down payment of 3 lakhs including service tax applicable to builder. Bank has never confirmed the interest only part and I think this is a fraud. I can pay the full EMI without any problem. Builder has already completed 12 floors and claimed 95% of the flat which I am ready pay (3 lakhs by cheque and rest by loan). I do not understand why bank is charging the interest part without even letting me know. I, today, received the disbursement letter from bank and was shocked to see the interest plan. The interest breakup they have send is displaying only the interest part till the year 2036. There is no assurity that the builder provides the flat in 1.5 or even in 2 years, I am begging to you Hon’ble court to please help me out.
Loan Account Number: 282247

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May 25, 2016

Complaint marked as Resolved

PNBHFL officials called in today and offered the full EMI from the July 2016. But, i have to pay interest only for May and June. Thank you Consumer complaint board.

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

May 24, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing

Verified Support

Dec 12, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing

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Comments

Annkiit

from Noida, Uttar Pradesh

PNBHFL officials called in today and offered the EMI from July month. But, i had to pay interest only for May and June. Thats ok. Thank you Consumer complaint board.

Thanks,
Annkiit