[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Loan account no. hou/pun/0216/269851

Address:	Pune, Maharashtra, 411057
Website:	www.consumercomplaints.com

This is what I had to write an email to Pnb yesterday as they are still not able to help me out
This is now getting little frustrating and harassing for a customer to not get the service what was promised earlier. If you guys are not able to resolve my query please give a escalation contact who can understand English and can help me
Firstly I had issues with my property name being wrongly registered in your data base as Nashik instead of Pune due to which my insurance paper shows the name of property in Nashik. Please stop doing copy paste job . I m still waiting for my correct insurance copy to come : please note that even getting US visa will not take so much of time than getting this insurance corrected
After a long drama I got a call a month back from Pnb telling me that my signature is not matching in hdfc cheque so I need to visit to branch as my cheque got exhausted
I went to the branch last month, just to ensure that this mistake does not happen again I all together changed my bank from hdfc to icici bank: I gave fresh cheque of icici bank and also paid 576 to Pnb for transfer charges and as usual Pnb promised me that things will be sorted now : I got a Pnb pdc which I even submitted in icici bank to ensure that they would acknowledge and verify the docs in advance
I get a call on 10 th august ; my emi date from person named himself as Mr Yadav who said I don't have enough money in my account and I'll have to pay charges for not maintaining sufficient amount in my account
STOP THIS NONSENSE
Please find my attached mini statement of icici bank which shows enough money to pay off my house EMI. You guys had time to withdraw 576 charges for changing bank on 02 nd august but u did not have anytime to put my cheque on time
Please not that I want a official complain number for this email for harassing customer. Also I am not going to pay PNB any extra charges for late payment ; I have maintain enough cash in my account as of 30 th July ; I will keep maintaining this amount every month ; if Pnb inefficiency is not able to cut the emi I will not be responsible .