Punjab National Bank Housing Finance [Pnbhfl] — loan rejection & processing fee

Address:

Indra nagar, 560078

I had applied for housing loan in PNB (Application No : HOU/BLRI/0319/665469) and it’s got approved and amount was supposed to disbursed on Apr 7th and accordingly registration was planned on Apr 8th. But last minute surprise the PNB said the cannot able to provide me the loan as i have opted for joint registration (My name & My brother name) as we are joint family. Initially they accepted and collected all my documents (Sanction letter from builders, Loan agreements, Sale Dead and copy of property documents, ECS forms & Physical Cheques) and my brother documents. In this regard i faced lot of mental stress as i have paid 50% of amount to builders and made an agreement accordingly. Finally they have not responded properly and not sanctioned the loan. But they have collected the processing fee of 5900/- from me and said that if any loan rejection from bank side they will refund the amount but now they are telling will not be able to refund. Kindly look into this at the earliest please.