Punjab National Bank Housing Finance [Pnbhfl] — maintaining multiple pnbhfr and cheating the customer about interest rates

Address:

Chennai, Tamil Nadu, 600073

I see multiple benchmark rates (Pnbhfr) suffixed by series. The current pnbhfr is way lower than the one assigned to my account, which is series 1, thereby refusing to pass the benefit of lower interest to its customers.

My account is linked to

Pnbhfr series 1 for new customers (Loan disbursed) acquired on and after 1st july 2018 is as follows:

Pnbhfr home loan – salaried/self-employed professional: 9.50% p. A.
Pnbhfr home loan – businessmen/self-employed non-professional: 9.65% p. A.

Current interest rate

Pnbhfr series 3 for new customers (Loan disbursed) acquired on and after 01st june 2019 is as follows:

Pnbhfr home loan – salaried/self-employed professional: 8.90% p. A.
Pnbhfr home loan – businessmen/self employed non-professional: 8.95% p. A.

Request the regulatory body to look into this issue.

Link to the published interest rate site

https://www.pnbhousing.com/home-loan/home-purchase-loan/interest-rates/