Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — No loan disbursement and not returning processing fee

Umeshdwd2016

from Bengaluru, Karnataka

Address:	560098
Website:	www.pnbhousing.com

This is Umesh from Bangalore. I have applied for home loan balance transfer from ****** to PNBHFL on 04/07/2016. The application No is HOU/MLS/0716/299168.
I had given all property documents, personal documents, latest EC and processing fee cheque of amount 5750/-.
On 15/07/2016 processing fee deducted from my account. I got loan sanction letter on 28/07/2016.
Next day 29/07/2016, execuive Mr. Sunil ([protected]) came to my residence with PNBHFL kit and took my and my wife signatures. He also collected 8 cheques for security reason.
After one week 05/08/2016, I got call from executive and informed me that loan cannot be disbursed due to technical issue.
But already, one of my apartment mate has availed loan from same branch.
Now, sales manager Mr. Harshavardan shetji ([protected]) is not ready to tell the exact reason and not ready to handover all documents and no refund of processing fee. No response from PNB HFL and its employees. Fraud company. Please don't go this company.

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Jan 12, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Aug 29, 2016

Updated by Umeshdwd2016 I sent E-mail to refund the processing fee to all concerned many times but no reply. Even I called 3 times to customer care but they are telling to contact branch. Very worst experience with PNBHFL. Please don't go to this.
I am fighting to get refund of processing fee 5750/-. Government should ban such fraud companies.

Verified Support

Aug 30, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Aug 30, 2016

Updated by Umeshdwd2016 Already, I have written 3 to 4 E-mails to customer.[protected]@pnbhfl.com. I sent it again.

Verified Support

Dec 12, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing