Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Non issuance of foreclosure letter, levying of insurance without consent and harassment since past 6 months

Subhash68

from Delhi, Delhi

Address:	110028
Website:	www.pnbhousing.com

Dear sir, i have borrowed a loan of rs. 6, 09, 750/from pnb hfl in which fraudulently they have added rs. 50, 000/ and no document was given to me when i asked for a documents over email then the documents were shared then i could come to know the fraud. Also, they levied late fee of emi due to their own mistake. Initially they ask me to give 7 undated cheque and took my signature over ecs mandate form but after some time they said that ecs has not been effected and asked me to sign the ecs form again then i had requested that i[censored] have problem in sbi then take the cheques and i will sign the ecs mandate for pnb since i have my accounts in sbi and pnb both. They again took the 7 cheques of pnb and took my signatures on ecs. However, the ecs mandate again could not be effected for a long and they start putting alternate cheques of sbi and pnb without keeping me inform since then issues are not being resolved. Since aug 2016 i am trying to resolve but yielded no results. Since nov 2016 now i am requesting them to issue me the correct foreclosure letter and take your dues and handover my original property papers. Complaint dated 27/12/2016, 06/01/2017 and 31/01/2017 with nhb (Grids) are also pending and has not received any response and at the same time pnbhfl has been keeping mum and not responding to any of my e-mails since 27 jan 2017.

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Mar 19, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Feb 07, 2017

Updated by Subhash68 The loan a/c no. for the above complaint is HOU/DEL/1015/245997.

Feb 07, 2017

Updated by Subhash68 I have borrowed a loan of Rs. 6, 09, 750/ from PNB HFL against Loan account No. HOU/DEL/1015/245997 in which fraudulently they have added Rs. 50, 000/ without my consent. There was an issue of levying o[censored]nnecessary late EMI fee payment which was due to them and has been recently resolved by them. However, issue of insurance is not being resolved and pending since Aug 2016. In the month of Nov 2016 once they could not resolve the issue then i had decided to re-pay their dues and take my property papers. On 06 Jan 2016 in writing they promise me to resolve the issue within 15-20 days but till date they could not done anything else they are not responding to any e-mails and keeping mum on the subject. Wherein i borrowed again a loan from someone to repay them and now force to pay EMI to both the lenders. I have only request to PNB HFL that take your due by issuing me the correct foreclosure letter and handover me my property paper which are required by Development Authority since construction is on and stop harassing me since day one i have been harassed enough by them. The association with PNB HFL has been very very horrific and suggest other customers to be away from such lender.

Verified Support

Feb 15, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Verified Support

Aug 21, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing