Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — not decreasing the roi as per rbi norms, instead for bt transfer they demand 3% of the loan amount which is almost equivalent to 4 emi's

anilcares

from Mumbai, Maharashtra

Address:

400042

I have a loan from PNBHFL which is currently under fixed mode for 10.25%, while the RBI has slashed the rate we on the customer are not getting any benefit of it.

Also when we ask for BT, they are charging 3% on outstanding balance apart from the loan amount and other charges. This is a loot and for every document or help you have to visit them in personal, email doesnot help them.

I asked to reduce to the rate if not BT then they are reducing to 9% against 8.35% in the market. Also there are various offer like cash back or EMI deduction which we are not getting from here.

Please help and below are my details:
Name: Anil Gupta
Email: [protected]@yahoo.com
Loan No: [protected]

Regards,
Anil Gupta

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Nov 16, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Oct 23, 2017

Updated by anilcares Hi,

No one tried to connect with me instead i got an email stating either reduce to 9.25% that too with a charge or pay the extra charge of 49K. This is a sheer loot, Am not sure if these are as per government norms.

Awaiting the reply.

Thanks.