Punjab National Bank Housing Finance [Pnbhfl] — PMAY documents not processed from last 1 month

My loan account number is HOU/WRJE/0917/431152 I submitted required documents for PMAY scheme on 27th July 2021 to mr. Santosh from warje, pune branch, but when I enquired about status to customer care then they said they haven't received any documents.

It's a very serious issue of work ethics and customer support of PNB housing finance warje branch.
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Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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