[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — pmay subsidy

Address:

Bangalore, Karnataka, 560103

Hi, I have taken a housing loan from PNBHFL (HOU/MRH/0318/500850) which was sanctioned on 31/3/2018 and I am paying the EMI since 10/5/2018, it has been almost more than 3 months my loan got sanctioned and have not received any updates on PMAY subsidy. The worst part of PNBHFL is every time I call their customer care no one receives even after being in queue for 30 mins. Finally, I spoke to my relationship manager which was another waste of time as he was not able to answer my query and did not speak even for 2 mins, so why to have a relationship manager concept when his job is to resolve such queries but he just gave the mail id to whom I have to write which is "[protected]@pnbhousing.com". Once I wrote to them they responded in 2 days saying they will consider my request in 7 working days and after 10 working days still no response so when I wrote back to them asking about the update they are not responding at all.
Only thing I want is the Application id of PMAY subsidy so that I can track the status of my it online by myself