[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — pnb home loan :: compelled to take insurance

Address:160020

Hi All

I have applied home loan ref (HOU/CHD/0817/424482) from PNB bank Branch Sector 35 chandigarh. I already has been paid processing fee + legal technical fee to them and all formality has been completed from my end.

Now when it time to of loan disbursement, PNB Branch officials Mr. Kamal Behal and Mr. Jatin Arora are compelling me to take insurance policy which I don't want to buy it. they are threatening me to cancel my loan application if I do not buy insurance policy. I have taken legal advise on this matter and found that insurance policy is not mandatory. I can't afford this forceful loan protector policy.

The branch official declined my request by saying we will not disburse the loan if I do not take policy.

I would like to request to PNB official to take proper action to resolve this issue. I am hoping to hear from you soon

Thanks
Tarsem Singh
mob: +91-[protected]
email: tarsem.[protected]@gmail.com
loan ref : HOU/CHD/0817/424482
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Feb 10, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Jan 09, 2018
Updated by Tarsem_chd
Hi Team

I am waiting for your response on this please.

Thanks
Tarsem Singh
Jan 10, 2018
Updated by Tarsem_chd
Hi Team

It has been 6 days and I have'nt heared from you. It is very urgent. Please respond

Tarsem
[protected]
Verified Support
Jan 10, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Jan 10, 2018
Updated by Tarsem_chd
Thanks i have already sent you an email and multiple reminder as well.kindly treat this on urgent basis please.
Jan 12, 2018
Updated by Tarsem_chd
this is worst service I have ever seen. I will not fall for PNB and will let no my friends for PNB. this is pathetic service ever.

Complaint comments 

Comments

Thanks i have already sent you an email and multiple reminder as well.kindly treat this on urgent basis please.
Please send us our loan balance statements as soon as possisble on the given number HOU/PUN/1116/334240

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