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[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — PNBHFL Higher interest rate And they are reducing.

Wrt loan account number hou/pm/0219/643576, the current roi is very high as 9% p. A.

Rbi has reduced the repo rate and industry standard floating rate has been reduced as low as 6.95% from majority of the nationalised banks. But, customer care managers are not agreeing to reduce the rate to the standard industry rate.

Considering the current pandemic situation and self financial obligations, request your help to lower the interest rate to match the industry standard rate of 6.95 - 7%.

Request your help to pnbhfl senior mgmt this case to executive director if it could not resolve at your end at the earliest.

When rbi increase repo rate then they increase roi on home loan but they don't
Reduce it when repo rate goes down... They are looting their customers. Very unethical way of making profit. Disgusting... Shameful attitude

If the roi could not be revised further, i want to proceed transferring this loan to another nationalised bank and will approach the complaint redressal cell of national housing bank in parallel.

Thanks in advance!

Regards,
Pranav
[protected]
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Feb 15, 2021
Complaint marked as Resolved 
Oct 04, 2020

Complaint Status

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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    Punjab National Bank Housing Finance [PNBHFL]
    Customer Care Service
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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