[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — pnbhfl - home loan cheating

Address:

600122

I had applied for housing loan in pnbhfl, chennai on 29-sep 2017 and submitted all my home loan documents. I got a reference number from pnb is ref/nhl/omr/0917/435691. Seeing my documents, mr. Nitin/vallarasu (Executive of pnbhfl) told me that they will sanction rs. 25 lac, since this not an fresh loan only the balance transfer from other bank. Still i have asked multiple times that, is it possible to get a balance transfer for my existing loan and available documents, before sign the application and provide the documents. But they double confirmed that loan get sanction. Believing on them i had given a icici cheque of rs. 6900/-. On 29-sep 2017 and submitted all the documents and another i spent 15000/- for paid my ec & housing tax and spent money to collected few documents from register office and also i spent lots of time to arrange all they required documents and later i was waiting and expected that the loan get sanctioned. Such a way i waited for three months but there was no any proper response from nitin/vallarasu. Whenever i called and following-up and they told some reasons and asked to provide some other new documents but still i have spent time/money to collect the documents and submitted to them. Still there is no any positive approach from them. Finally after 3 months i got frustrated and i called nitin on 5th december 2017 then they told me that, declined to sanction the loan. I asked the reason of declining in written and return of my documents, they refused the same. After i called multiple times vallarasu but he didn't pick my calls and he don't have a courtesy to call back the customer but he ran away.
So i request you to please return my processing fee amount and all other spent money to my account and return all my documents asap. Failing to do so, i will go to the court.

Due to this i totally frustrated and mental harassment for this three months and i spent almost 25000/- for this not sanctioned loan.