Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Poor service and misguided information and acts by PNB

Prn16

from Chennai, Tamil Nadu

Address:	400067
Website:	PNB Housing Loan

1)We have taken a loan and the thus bought an Insurance coverage for the same. To our surprise there is a difference in the sanction letter and the Insurance amunt which we got to know later. We had taken an insurance worth Rs. 1.46 L which was sanctioned and approved by PNB as per age and we got debited for 2.52 lacs an excess of 1.06 lacs.
2)Disbursement amount was showing in PNB statement whereas builder dint recvd the same, and while reconciling statement of builder and bank the same got resolved after such a long follow-up and chase.
3)ROI got changed but none of the them took the effort to inform the customer and provide a better rate.
4)Contact person - ASM never responds to calls or mails and thus ignoring the whole case. Unreliable bank for future prospects.

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May 21, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Verified Support

Aug 21, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing