Punjab National Bank Housing Finance [Pnbhfl] — processing fees refund

Address:

560076

I applied for a home improvement loan and paid 5900 rs via cheque
Before even getting approval they encashed my cheque. The loan was rejected for technical reasons and now when i contact customer care for processing fee refund they say they can't as per schedule of charges its non refundable. When i signed the agreement it was mentioned 50% is refunded. Looks like everyone in pnb is fooling customers