Punjab National Bank Housing Finance [Pnbhfl] — Purposeful Delay in providing loan foreclosure statement and harassing the customers

Address: Jamshedpur

Hi
I am Bhargav from Jamshedpur.
Yesterday, I went to PNB Housing office in Jamshedpur with my uncle Mr. Manjit Singh ( +[protected] whois a senior citizen and has a loan account ( HOU/TATA/1118/609176) there. He is selling his house and wanted to get the foreclosure statement so that the other bank wherein the buyer's loan is sanctioned can give the cheque in favor of PNB Housing. He wished to do this at the earliest as at this age, he doesnt want to keep the burden OF EMIs
However, it seems the officers have no intention of helping out the customers
Rather, it looks like the delays are purposeful to mint in more EMIs unethically. I saw several customers there who have been harassed similarly but yet to receive the letters even after two months.
Very disheartened to see the pathetic response. One should show same level of commitment be it while opening the loan account or closing the account.
Hopefully, the top management gives some focus on this issue.

Regards
Bhargav
[protected]
Was this information helpful?
No (0)
Yes (0)
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab National Bank Housing Finance [PNBHFL]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    521
    Pending
    0
    Resolved
    277
    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
    View all Punjab National Bank Housing Finance [PNBHFL] contact information