[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Requesting cancellation of loan, Application No. HOU/KAR/0616/292251 & Cust Id :- 900160

Address:Yamuna Nagar, Haryana, 135001

Marked this mail on 07/08/2016, but till the time we have not received any single mail from your side.. After that 5 times mails i have already send to your concern department but same as usually no revert.

Dear Vivek/Team,

I am writing this email in reference to the home loan that I applied with your bank with Application No. HOU/KAR/0616/292251.

We want to cancel our home loan with immediate effect due to some unforeseen circumstances and reasons.

I also request that you return all the documents I submitted to you with my application as soon as possible.

We regret for the inconveniences caused.
Your generous consideration and most friendly attention to our notice herein are much appreciated indeed and we look forward to receiving your earliest feedback.

My last mail was on 21/08/2016 and that mail was: -

Dear Team,

Still we are not getting any revert from your end.
And also we have not received any kind of written confirmation regarding for my loan closure.

I am not understand how many reminder you required such a small things.

NOTE:- Provide me, My loan closure documents on priority basis:-

Like
1. NOC OF MY LOAN
2. SOA
3. MY PDC
4. INTREST CERTIFICATES etc.

AND CONFIRM ME THE DISPATCH DETAILS.

And also pending my refund which they have not refund to me back..

Pls take this matter and resolve asap.
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Oct 14, 2016
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Verified Support
Sep 13, 2016
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
Verified Support
Dec 12, 2016
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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