Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Very bad customer service provided by PNB

gauravpatel05

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 382481

I have requested service and they responded me will resolve in 15 working days.

It pass more than 40 days but my request is still pending, I didn't get any reply or any status updates from PNB team, I call several times in customer care, they are also giving false commitments and told me to send an email to customer.[protected]@pnbhousing.com.

Do not take loan with them, if you have other options

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Jul 6, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Verified Support

Aug 21, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing

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Comments

Tarun T

PNB Housing Finance asking for 2.5 lakh insurance over 50 lakh loan amount.
While applying for the loan this information was not disclosed to me and they charged by Rs.2850 for the application.

Requesting them to refund my application amount.