[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Worst Experience From Your Employees

Address:Coimbatore, Tamil Nadu, 61035
Website:www.pnbhousing.com

Dear Sir,

I have applied home loan in your company on 2nd Nov 2016 and the loan amount is 10, 00, 000Rs. They have dejected my loan due to my office located in Residential Area also working less than 50members. They didn't told about this kind of information before processing the loan. But I have informed about my company and submitted all documents related to my company before paying my processing fee. Their target only for collection document and processing fee for submission for reach their monthly target. Once I have paid the processing fee they won't follow me. I have to call them and follow those guys. Many of the times they won't attend your call. Also I followed through mail I am not getting any reply(Here I have attached the mail). I want to know about processing fee, in all bank they will asking the processing fee once the loan got approved. The processing fee is 1% of loan amount. You are not approved my loan. So, Could you please check and refund the processing fee, because main problem with your company employees. I am not ready to lose my money due to mistakes made by your company employees. I have paid 11, 500Rs as processing fee.
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Mar 8, 2017
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/madam,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Mar 30, 2017
Updated by Karthi2179
My requested as solved. They have refunded Rs.5, 000/- on 27th Mar 2017.

Thanks for your support.
Verified Support
Aug 21, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
Aug 21, 2017
Updated by Karthi2179
First I wrote mail this(customer.[protected]@pnbhousing.com) email address. I didn't get proper response from your side. After that I posted here.
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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