Punjab National Bank [PNB] — amount deposit of rs. 15000/- not appearing in my sukanya smridhi account with pnb

Address:

Ghaziabad, Uttar Pradesh

This is regarding my “Sukanya Smridhi A/c” with PNB Bank (Vasundhara, Ghaziabad branch). Details are mentioned below.

A/c No: 471800SSA[protected]
Daughter’s Name: Yashaswi Jain
Account Open Date: 11/12/2015
Updated Phone no: [protected]

I had visited to the branch several times and have been chasing through mail for long.

Query: My Query is that I made a payment of Rs. 15000/- on 23/01/2017 (See the detail below) which was debited from my ICICI saving bank account[protected] also, however this transaction is not appearing in my SSA A/c ledger with PNB Bank. Initially my balance got increased by Rs. 15000/- (Refer Ledger attached taken in Mar’18 from PNB) and I was told by bank staff that I need not to worry as my balance has already been increased.
However recently when I visited to your branch on 31st Dec’18 and saw the updated ledger, I come to know my balance is reduced by Rs. 15000/- (Pl. refer the ledger attached taken in Dec’18). My balance till Oct’18 is appearing Rs. 71074/- however despite a deposit of Rs. 30, 000/-, updated balance is Rs. 86174 only. It is increased by Rs. 15000 only. (It appears balance reduced with reversal of same transaction not appearing so far)

Further to this, despite making this payment of Rs. 15000/- in FY 2017, I have been levied a penalty of Rs. 50/- assuming no deposit from me in FY 2017 and I think I am not even getting a interest as well on this amount.

Despite following the branch rigorously and speaking to branch manager(Mr. Manojit Das), I have not got any resolution so far.

Detail of the deposit of Rs. 15000/- made are as followes., Pl. note I deposited this cheques at Gurgaon, Fountain Chowk Branch (Sadar Bazar, PNB Branch, Gurgaon)

Cheque no. 18456, Amt. Rs. 15000/-, Cheque clearance date : 23rd Jan'17

Regards,

Rahul Jain / [protected]