Punjab National Bank [PNB] — amount has been debited from my bank account

Address:462042
Website:www.netpnb.com

Hello,

I was adding rs.5000 to my paytm wallet on[protected] from my pnb bank account acccount number - [protected], name - ankit singh.
Amount has been debited from my bank account but it was not added to the paytm wallet (Paytm order number - [protected]) i had words with the paytm customer care and they told me that they have not received money from bank. And then i had words with pnb customer care and they said their are some issues with their online transaction and also they are not giving any proper response about it.
As i am student and rs.5000 is a big amount for me please try to refund my amount as soon as possible.

Regards
Ankit singh
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    +91 11 2610 2303
    +91 12 024 9000
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    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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