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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 101

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H
harshit97
from Delhi, Delhi
Sep 18, 2019
Resolved
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Resolved

Address: 657/3, West Amber Talab,Near civil hospital, Haridwar, Uttarakhand, 247667

My payment has been declined by the bank during the transaction on PaytmMall app.
Rs 699 was deducted from my account but not yet refunded.
Transaction No. [protected]
I mailed them and they said the complaint is in under processing
Docket No:- M[protected]
Now they are not responding to my emails and it's been 1 month they haven't refunded my money.
+1 photos
Oct 9, 2019
Complaint marked as Resolved 
I am very disappointed by the company. It took them 2 months to solve a simple issue
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Sep 23, 2019
Updated by harshit97
They have registered the complaint and again said to wait for some days.
Lets see if they will solve my problem or not.
Oct 01, 2019
Updated by harshit97
Still not solved.
You keep telling wait for some days(see images and dates). I think your some days means some months probably.
Earlier it was registered and the same process keeps going on for weeks and even then you are not replying to my emails nor phone works.
I want a deadline and phone number of your executive.

Oct 03, 2019
Updated by harshit97
They are not replying to me.
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    A
    adamss
    from Chandigarh, Chandigarh
    Sep 18, 2019
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    Res/ sir

    Mene 16.02.2018 ko 5000 rs bank se withdrawal karyae the but fingerprint lgane per vo txn successful nahi hui and na hi mere account me aye hain, iskellie mene bank manager nagpur, distt fatehabad, haryana me and tol free no per bhi bhut bar call ki hai but koi solution nahi mila. Kindly meri payment check ki jae and mere account me transfer kiye jaen.
    Name:- malkit singh
    Adhar no:[protected]
    Account no:[protected]
    Bank branch :-nagpur, fatehabad, haryana
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    My order has been return ...bt my amount not credit in my bank account.
    i also contact amazon customer care. he was reply your refund initiate your bank account ..pls contact your bank.
    CHQ NO. 288836 issued on[protected]
    I want know the status of this cheque. It hasn't been processed yet.
    My account number is [protected].
    I have purchased a skate board from amazon of rupees 817 and return it back to them after some days., then amazon told me that they completed my refund, but i didn't get my refund, yet and they just give me reference no.[protected]And told me to dispute a file.
    Plss help me out and get my refund to me .
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      P
      punitbeniwal
      from Mumbai, Maharashtra
      Sep 17, 2019
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      I purchased football keeping gloves recently on 23 august 2019 and i paid hy charges through online transaction but they cancllled my order due to dispute in my order. But i didn't get my money back. Then i contact customer service they said they will return money in 2 or 3 days now they are saying ask bank for your refund.. And my reference no. Is 20190829.
      Please kindly help me to get back my money as soon as possible.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        A
        Archit12
        from Mumbai, Maharashtra
        Sep 15, 2019
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        chargeback

        Address: Jhansi, Uttar Pradesh, 284202

        I order realme c2 of 5999rs on 24/08/2019 than i cancel this on 24/08/2019 i payment through bank a/c and phone pe wallet i received 25rs of phone pe wallet and not received amount of 5974rs in bank a/c because of fraud by bank and not help me about this problem so please solve my problem
        Reference no. Is. P1908232100563149196411
        My account no. [protected]...
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        Pkchunbuk
        from Mumbai, Maharashtra
        Sep 14, 2019
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        Address: 123023

        श्री मान जी
        मेरा पंजाब नेशनल बैंक में बचत खाता है जिस पर मैंने एक atm card जारी करवा रखा है जो 01/09/2019 से कार्ये नहीं कर रहा है हर बार गलत पिन नंबर दिखता है।पिन नंबर रिसेट करने के लिए मैंने जब [protected], व् 5607040 नंबर पर sms किया तो ये सन्देश आता है कि आपका फ़ोन नंबर रजिस्टर नहीं है जबकि मैंने बैंक में कहा तो वो कहते है कि आपका फ़ोन नंबर रजिस्टर है। 10/09/2019 को मैंने बैंक में प्रार्थना पत्र देकर पुनः अपना फ़ोन नंबर रजिस्टर करवाया था लेकिन आज तक वाही सन्देश आ रहा है कि आपका फ़ोन नंबर रजिस्टर नहीं है और ग्रीन पिन नहीं आ रहा है
        इस कारण से मुझे आर्थिक समस्याओं का सामना करना पड़ रहा है।
        कृपया जल्द से जल्द समाधान करवाये धनयवाद।
        भवदीय
        पवन कुमार
        खता न.[protected]
        दूरभाष न. [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        My cheque number 146949, money in account
        got deducted but money not recieved in account.
        Please check into this.
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          B
          Bibhas Rana
          from Kolkata, West Bengal
          Sep 14, 2019
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          Address: jote muri, jote bani, Paschim Medinipur, West Bengal, 721211

          I tried to transfer rs-25000, from my united bank of india, mobile banking app to panjab national bank, account 3 sept 2019, the transaction was failed but rs 25006 was deducted from my ubi account, when will it return to the source? The message of account debit is attached with the complaint, please investigate the matter and solve the problem as early as possible.
          +1 photos
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Amazon company refunded 489 on 29 august account but i am not received money in the account.

          Refund Reference[protected]
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            S
            Snig44
            from New Delhi, Delhi
            Sep 13, 2019
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            Bought food from Zomato online, they told me the branch has closed and they gave me both a reference number and told me the refund had been intiated. It has been a month, 13th of August I got a text saying that the refund has been intiated: RRN NUMBER: 300046922119220182695936

            I have yet to get my refund deposited in my Punjab National Bank Account, which was used to pay the ammout.

            It was for the amount of 433.10.
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Amazon company refunded 489 on 29 august account but i am not received money in the account.
            I am upendar patel mai amazon se kuch saman kharida tha jo ki phir mai cencil kar diye the uska paisa nhi mila hai hume jo amazon Refund reference no[protected] hai unka kahna hai aap ke a/c me bhej diya gya hai jo ki mere a/c me nhi aaya hai
            Sir my transaction had been failed through UPI and account of 3000 has been debited plz refund my money back in short time.my debited transaction references no is[protected]

            refund from zomato initiated but haven't gotten it back - Comment #3538384 - Image #0
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              Pranshu Nautiyal
              from Agra, Uttar Pradesh
              Sep 12, 2019
              Resolved
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              Resolved

              Address: Pranshu Nautiyal, ram Subhadra niwas ward no 3 gyansu Uttarkashi., Uttarkashi, Uttarakhand, 249193
              Website: Amazon.in

              I purchased earphones via amazon and returned them and the refund has to refunded by 5 september 2019.
              Amount refunded was to be of 1099.
              But it has not due to certain reasons.
              When enquired with amazon customer care they told to file charge dispute.

              But the pnb customer care says there is no such thing and the branch had also said same.
              They don't have file such thing as the charge dispute.
              Pranshu nautiyal
              +1 photos
              Sep 12, 2019
              Complaint marked as Resolved 
              I submitted complaint here and within hours my money has been credited to my account. Thank you RBI and this forum. It is very fast and easy option.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              I ordered a suit on 23 august, but i cancelled the order on 31st august. But still even after 10 days i haven’t got my money back. Amazon said they have refunded. Please help me out.

              refund amount not credited to account while merchant has confirmed it. - Comment #3534700 - Image #0
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                P
                Priyanshu324
                from Agra, Uttar Pradesh
                Sep 11, 2019
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                Address: Haridwar, Uttarakhand, 247667

                Sir I have buy a product from Amazon using UPI payment and I have cancel order myself but refund not received, after 6-7 I call Amazon customer care he told me the refund is send your Bank with reference number#[protected] but bank told refund is not recieved this reference number so I can't receive my refund please solve my problem. I think Amazon is fraud so please refund my money.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  P
                  prem dolly sharma
                  from New Delhi, Delhi
                  Sep 11, 2019
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                  Address: New Delhi, Delhi, 110007

                  The chief manager, 30.09.2019
                  Punjab national bank,
                  Subzi mandi delhi_110007

                  Sir,
                  Reg: scss account no 012600scsc000040. Fav prem kumar sharma, & dolly sharma.

                  We have opend the above mentioned account on07.03.2019 with rs.15 lakh.
                  The interest amount is credited in my account no[protected] as follows:
                  18.03.2019 broken period 8938.00
                  26.04.2019 ist quarter 26100.00 (Actul interest is rs.32625.00)
                  After deduction 10% tds)
                  At the time of opening the account, we have completed all the formalities, included
                  Submission of pan card and adhar card.
                  It appears the system has charged 20% instead of 10% tds.
                  Kindly arrange to refund the amount at the earliest and update my account for
                  Future reference.

                  Thanks

                  Yours faithfully,

                  Prem kumar sharma
                  Ex manager pnb (24104)
                  66, jaina building,
                  Roshan ara road,
                  Delhi-110007
                  Mob [protected]
                  Land -[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Bablu Dogma
                    from Jaipur, Rajasthan
                    Sep 11, 2019
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                    Address: anohar, sangaria, hanumangarh, 335063

                    Dear sir,
                    I did a 3000 transaction from aeps to 26 august 2019, which was a failure in which the money went out of my account and the bank has not given refunds yet. Whenever i go to file a complaint with the bank, they give just 7 days. I request you to get this amount refunded soon.
                    Account holder name: abohar
                    Account number: [protected]
                    Ifsc code: punb0048000
                    Aadhar no.:[protected]
                    +1 photos
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                      S
                      Sumitsurya
                      from Mumbai, Maharashtra
                      Sep 11, 2019
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                      Address: Vill-Nagdah, ps-Arer, Dist-Madhubani, Bihar, Madhubani, Bihar, 847211

                      Purchased mini fan ₹699 from amazon on 22/09/2019and done full payment by bhim upi but order was cancelled on 31/09/2019and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund refrence#[protected]
                      But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                      Same behaviour by branch also.
                      Don't know what to do
                      +2 photos
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                        Akhilesh02
                        from Mumbai, Maharashtra
                        Sep 11, 2019
                        Resolved
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                        Resolved

                        Address: Shkari shera subhash nagar karnaprayaag chamoli Uttrakhand, 246444

                        Amazon app, i am purchased nu republic dubstep wireless headphones (999 rupes) by the bhim upi, but by mistake canceled my order, i am received 200 rupes cash back in amazon pay wallet, my remaining amount (799 rupes) amazon send to my bank account 02/9/2019 today is 10/9/2019 but still i am not received my money in my bank account amazon also share refund reference number but still bank not help they only tell contact amazon.com

                        Refund reference #[protected]

                        Please help me sir
                        +2 photos
                        Sep 12, 2019
                        Complaint marked as Resolved 
                        Thanks solved my problem I am received my money... Today morning
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Sep 11, 2019
                        Updated by Akhilesh02
                        I am purchased nu republic dubstep wireless headphones on amazon app and by mistake my order is cancelled, amazon refund amount 799.00 has been successfully processed on[protected], amazon also give refund reference number but still punjab nationnal bank customer support team not help his only say contact amazon.in

                        Please sir help me
                        My account number is - [protected]
                        Refund reference #[protected]
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                          Iona_capri
                          from Khawhai, Mizoram
                          Sep 10, 2019
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                          I purchased a pair of converse on the 30th of august 2019 but since i had given the wrong address i cancelled it right away. The refund process was completed in the same day itself and the money was supposed to be reflected back in my account within 7-10 business days. Today is the 10th of september 2019 and i still haven't received my refund so i contacted the customer service and they told me that the money was supposed to be transferred back to my account yesterday. If anything i would really like to know the status of my refund.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Rohit Chhetry
                            from Mumbai, Maharashtra
                            Sep 10, 2019
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                            Address: Po New Bongaigaon, Rly Hospital Colony, Qtr no. F/350/A, Bongaigaon, Assam, 783381

                            My name is Rohit Chhetry and I had ordered product of RS. 319 (AUXTER polyester large black Gym bag ) in Amazon on (24 aug 2019) and after (01 sept 2019) I returned this order due to personal reason. And on (01 sept 2019)
                            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                            [protected] and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
                            please kindly respond to this complaint it's very urgent. My card number is ([protected])
                            Thanks you sir.
                            +1 photos
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                              Pramod-ssingh
                              from Delhi, Delhi
                              Sep 10, 2019
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                              Address: Punjab National Bank, Branch mirjapur, post tejpurwa , p/s- mathura, saran bihar

                              I, Usha Devi, A/c no [protected], went for cash withdrawal on Bank of Baroda kachahari railway station road ATM on[protected] at 18:24 hours.

                              I immediately booked a complaint with costumer care whose reference number is[protected]. I have also complaint the same in the home branch on[protected].

                              It was however a failed transaction, but money deducted from my account and haven't returned even after seven working days.

                              Sir, I am a housewife and facing enormous problems due to same, I humble request to you please check this from your side and help me in this regard.

                              I will be really thankful for your kind effort.

                              Name- Usha Devi

                              A/c. No- [protected]

                              Bank name & add- Punjab National Bank, Branch mirjapur, post tejpurwa, p/s- mathura, saran bihar

                              My contact no- [protected], [protected]
                              +1 photos
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                                Arkk2014
                                from Mumbai, Maharashtra
                                Sep 10, 2019
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                                Address: 700018

                                Respected sir i bought a pack of huggis worth rupees 617/-. But i returned to amazon and they initiate refund on 3th september with reference no. #[protected]. I have not received refund in my account yet. I called to customer care of pnb and asked to charge dispute of it but they refused to do it. My account no is [protected] amir khan. Branch code punb0191100
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Karan544
                                  from Shimla, Himachal Pradesh
                                  Sep 10, 2019
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                                  Address: Village kaloya, 144204
                                  Website: Amazon

                                  #sir/mam maine amazon se headphone magvae the aur maine use return kar diya tha aur uska refund amazon nae 31 august ko issue kiya tha par mere account mai credit nahi hua 10 din bad bhi
                                  This refrence id is[protected] hai
                                  My name is karan singh
                                  Maine upi se payment kiya tha
                                  494 pnb mere 494 ke payment credit kar dijye
                                  Please check this refrence id
                                  [protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    dulalgorai55
                                    from Delhi, Delhi
                                    Sep 10, 2019
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                                    Address: Hirbandh, Hirbandh, Hirbandh,bankura, Bankura, West Bengal, 722121

                                    Amazon
                                    Your account amazon.in
                                    Message from customer service
                                    Hello,

                                    This is swanand from amazon escalation team.

                                    I am writing to you about the refund of your order#[protected] for item "(Renewed) mi redmi 6 (Blue, 32 gb, 3 gb ram)". I see that a refund was processed on august 31, 2019.

                                    Refund reference number :[protected]

                                    Refund issued to the upi linked bank account
                                    As you have upi as a payment method, the refund will be credited to upi linked bank account by [4 business days from the date of refund]. Please check your bank account statement by [refund date + 4 business date] to confirm if the refund is reflecting in your account.

                                    You can see your refund request and status here -

                                    https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

                                    You'll also receive notifications from us with refund reference number once the refund is successfully transferred.

                                    Thank you for shopping with amazon and hope to see you again soon.

                                    We appreciate your feedback. Please use the buttons below to vote about your experience today

                                    Warmest regards,
                                    Amazon.in
                                    Thank you for your inquiry. Did i solve your problem?
                                    Yes no
                                    Your feedback is helping us build earth's most customer-centric company.

                                    Download amazon app and shop anytime, anywhere www.amazon.in/apps
                                    +2 photos
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                                      Soni Rajput
                                      from Baddi, Himachal Pradesh
                                      Sep 10, 2019
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                                      Address: 174021

                                      Sir,
                                      Myself meena kumari vill. Badota near shiva international school teh. Ghumarwin district bilaspur himachal paradesh
                                      For last 2or 3 weeks no any types of water supply provided to us lots of time i complaint telephonically to deparmentel persons but they take no any action we are facing lots of trouble due to such irregular water supply by the department.. Also we have water pressure problem
                                      There for it is my request to take some effective step to solve our problem.

                                      With best regards
                                      Meena kumari
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      I had ordered one jacket. And when i returned the order i didn't get the money back. I have got the transaction reference number[protected] that Amazon has sent me 1298/-by 19th of july but i didn't received the money till now. kindly look uopn to this matter.
                                      Pnb nh3 centenary college branch. The staff of thesbranch is not cooperative. They are not sincere of their work. They are selfish.
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