Punjab National Bank [PNB] Complaints & Reviews

Amazon has initiated the amount on 11/10/19. The amount should reflect in my account by 17/10/19. Still amount has not credited.
Amazon told they have successfully credited the amount, in your bank amount has stuck.
I talk to pnb coustmer care they told we don't register this type of complain.
Amazon has provided rrn.[protected]
Amount.449
Ac no. [protected]
Mobile no. [protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: sultanpur danapur cant patna, Patna, Bihar, 801503

Amazon has send refund amount of 408 rupes but bank not clear my money. When i visit pnb branch then branch manager cannot explain anyting. His behavior is not good to talk to customer bank cannot help me. Plz help me sir my money cannot credit in my acount plz help refund able reference no is[protected] plz help me sir they all branch member behave is so roudly

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Address: 399 lane no 13 gandhi colony mzn, Muzaffarnagar, Uttar Pradesh, 251001

Amazon india and punjab national bank one help me sir my refound dont show in my account and amazon customer care said your refound is issued. If it don't show in your account it not our foult it's a bank mistake. So sir please kindly help me sir please sir hello,

This is to confirm that refund for amount 899.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

My name is amarjeet yadav and i had order fitze 407 (Shoes) of rs 664 amount in flipkarton 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
Flipkart initiated the amount to my card but i still didn't get the money flipkart send this referral number[protected]and told me to fill charge dispute form but punjab national bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is. [protected], thank you sir

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Address: Shakti nagar dhal, Lucknow, Uttar Pradesh, 226016

My name is amarjeet yadav and I had order fitze 407 ( shoes) of Rs 664 amount in Amazon on 20/09/2019 and after 24/09/2019. I return this order due to personal reason and on 04/10/2019
Flipkart initiated the amount to my card but I still didn't get the money Flipkart send this referral number[protected]and told me to fill charge dispute form but Punjab national Bank does not have such policy please kindly respond to this complaint it's very urgent, my card number is [protected] and my account no is . [protected], thank you sir

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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T

Tusarkanta Seth

from Delhi, Delhi

Oct 18, 2019

I order a product from amazon and returned the product because I don't like the product. the last date of my refund was 9 Oct but I did not receive the refund yet. here is my RRN number[protected]. please check.

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Address: Nirankari colony PNB branch delhi, New Delhi, Delhi, 110009

This is in regards to rude behaviour of the branch manager of nirankari colony pnb. My mother in law who is above the age of 50 years has been ill-treated. She wants to open an account and accordingly on friday i, e. 11/10/2019 she went to branch for the same. Her form has been taken but not processed till now and things are keep on lingering.. No query has been raised to her related to form. There was no entertainment at all. First she was told to come on tuesday coz as per the employee monday it won't happen.. So she went on tuesday for the processed and to collect the passbook but she was on leave and none other person entertained her. So she went again today i, e on wednesday at 2:30 but she was told by the same.. Employee that she is on break till 2:45 because of lunch hour and come by 4 pm (Which i am suppose is not a customer dealing hour and again she would have been refused). Irrespective of her age my mother is law is forced to chase again and again. I went down with her at 3 and went directly to the branch manager but his response with even more rude and he didn't realise the situation and argued in the response.. When we ask atleast give us a reason that why our account has not been opened yet.. He said you can complaint if you want to and threatened us that we can complicate things even more.. If you want to open the account you need to act accordingly.. But still i haven't got thr reason why is it not opened yet. And when we had a talk with the employee she said it's still time to 4pm. I have a lot of work and talk to the branch manger only. What kind of cusotmer service is
This?? And again we were asked to come tomorrow by the branch manager. I want to know how much time will it take to open an account.. Without query. No query has been raises to us. And what is the lunch time. And how can a elder person is suppose to deal with this rudeness. Why there is no certain time confirmed to the customer? Why the staff is so rude to even talk forget about understanding the situation. I hope to get a immediate action against both the employees. Else i will be left with no option but to escalate it to social media.

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Address: Opposite Federal Bank, Parumala Jn. - Mannar, 689622

My swiping machine is not working. Sometimes it is showing "no sim". Sometimes it is showing :connecting", after a a long time it is showing"please try again". Same thing is happening for the last one week. Given complaint to the branch, but nobody came and solved the issue till now. Please take necessary action to solve the issue as soon as possible.

Mid - [protected]
Iid[protected].

Thanking you,
Thomas philip
Edens food court
Parumala jn.
Mannar - pin - 689622.
Mob. - [protected]

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Sir, i bought a product from amazon and due to some reason i returned it but i didn't get my refund. I complained to amazon and they said that they initiated my refund on 5october 2019 but due to some technical fault of the bank my money is not added and they gave me a reference number[protected] and said you should complained about it to your bank...

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Address: Basti, Uttar Pradesh, 272131

Dear sir

I have ordered a mi power bank from amazon there courier partner is not abled to delivered the product at the given address so they returned the product to amazon and initiated the refund process and send a mail that your amount has been refunded and it will reflect in your amount by now i. E on 7/10/19 but uptill now amount not credited in my account i have contacted both the customer care pnb as well as amazon but get no solution.

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Address: 496/8, south islamabad, Meerut, Uttar Pradesh, 250002

Dear team,

I bought shoes from amazon, but i havent recieved my order so company refund my money which i was paid online.
Amazon customer care told me to wait untill 14/10/2019.
But the amount is not transferred in my account.

Below details of refund:

Amount - 479
Refund reference number[protected]

Kindly check & confirm why it is delayed.

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Address: Sigori, Patna, Bihar, 801110

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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

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View all Punjab National Bank [PNB] Reviews

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phone
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website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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Oct 15, 2019

Complaint marked as Resolved

This is to confirm that refund for amount 449.00 has been successfully processed on 2019-10-05 and the amount should reflect in your account by now. Refund Reference # 927419605886

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by Suhail Zainab Mera Pement pending me h our nahi araha h Pement main Kya karu

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Address: Sigori, Patna, Bihar, 801110

Website: Bank proses

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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

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[Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
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phone
+[protected]
+[protected]
+[protected]
website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Sigori, Patna, Bihar, 801110

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 14, 2019

Updated by Altamas Z consumer complaints logo
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BanksPunjab National Bank [PNB] pement proges
Punjab National Bank [Pnb] — pement proges

1 Review
Sigori, Paliganj, Bihar, India
Altamas Z on Oct 14, 2019
Mark as Resolved

Hello,

This is to confirm that refund for amount 449.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

pement proges

Update Complaint
Post your update to complaint here.
Add Image
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Complaint comments Add a Comment
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Related Complaints
[Resolved] Punjab National Bank [Pnb] - Refund from online purchase [9]
[Resolved] PNB Bank - For [4]
[Resolved] Punjab National Bank [Pnb] - refund my money, is-1 06 480/ [4]
[Resolved] Punjab National Bank [Pnb] - "Refund never processed" [4]
[Resolved] Punjab National Bank [Pnb] - not received refund amount from myntra in my pnb bank account [3]
[Resolved] Punjab National Bank [Pnb] - refund not credited in my pnb account [3]
[Resolved] Punjab National Bank [Pnb] - money refunded [3]
[Resolved] Punjab National Bank [Pnb] - Not updated my new address [2]
[Resolved] Punjab National Bank [Pnb] - please help senior citizen.. [2]
[Resolved] Punjab National Bank [Pnb] - unsuccessful refund [2]
View all Punjab National Bank [PNB] Reviews

Punjab National Bank [PNB] Logo
Punjab National Bank [PNB]
Customer Care Service
Customer satisfaction rating
5
%
Complaints2863
Pending0
Resolved139
View all 2863 complaints
phone
+[protected]
+[protected]
+[protected]
website www.pnbindia.in
location 7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
View Full Information

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Address: DELHI, New Delhi, Delhi

Hello,

I have not received my refund for an item purchased by AMAZON of amount 274.00; dated 05/10/2019

AMAZON customer care told me that we have already processed your refund on 05/10/2019, they have given this reference number:

Refund Reference #[protected] Seller(AMAZON)

But till now it is not credit into my bank account. Moreover, PNB customer care also not helping me.

Kindly look into this matter

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Hello sir, i am this writing because i am feeling helpless, the issue is i am not getting my refund in my bank account. I purchased a item from Amazon shopping and cancelled it on next day. Amazon send me a confirmation mail of my refund which they was initiating from their side. Amazon also give a reference number with mail and mention that if i am not getting the money refund within 2-4 days then call PNB and show the reference number. I called 2 times PNB and not getting a helpfull response regarding my refund, they said call Amazon for this. both parties blaming each other on this. Now i am feeling helpless. Please help me on this matter and help to get my refund back. Below is some details for your reference.

Bank- PNB
A/c- [protected]
Amazon Refund Ref no- #[protected]

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Address: C/o RK Swarnkar, old Kachahari road, Ramlila chowk, Kishangarh city Distt. Ajmer Raj ph. 8619373756, Ajmer, Rajasthan, 305801

Punjab National Bank [Pnb] — non payment of pension arrear as per circular no. 607

B-407, Panvelkar homes, Varchapada--Kunthwali, Ambernath.Distt. Thane (MH)Distt., Kishangarh Distt. Ajmer, India

Sir, i was enrolled in iaf as an mtd on 2nd, june 1971 and released from iaf wef. 1st. July 1986.

Sir,
as and when approached my pda pnb, branch kishangarh distt. Ajmer (Rajasthan) for pension arrear as per circular no. 607 pcda. They refused to pay arrear as my trade "MTD" is not mentioned in ppo as per mentioned circular. Therefore, you are kindly requested to do needful. Please send me the revised ppo wef[[protected]] and wef 1-7-2016 and
Wef september, 2019 e-ppo
My particulars are as - s. N. 615738k
Rank at the time of retirement - sgt
Name - ramprasad swarnkar
Bank a/c no in pnb [protected]
Mobile : [protected]
E-mail - [protected]@gmail.com
bank account no. [protected]

With due regards
Ex - sgt 615738k,
ramprasad swarnkar. [protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: 600106

This is to bring to your kind notice that i have tried withdrawing 10k from punjab national bank atm id : d2901500 at kamaraj nagar, mmda colony arumbakkam through my iob debit card. My iob sb account was debited 10, 000 (Atm no.276) at 9:49:30 but cash was not dispensed. I tried calling the mobile number and the landline which was pasted on the pnb atm centre but there was absolutely no response from both the numbers. I constantly tried reaching that number as i could not take out my card until its get ejected on its own but no use. I haven't got the money so far to my account and i went to my branch and placed a formal complaint also through online as well.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by kannannair1972 Worst part was PNB ATM centre has the details of the person who is in charge of the ATM employee but we were unable to reach the concerned person but there was absolutely NO response. When the person cannot attend the emergency calls of the customer then what is the point them having placed the numbers inside the ATM centre. I pity PNB for having such a branch head, she sets a very bad role model. If she doesn't have time to attend calls then she can resign her job rather annoying the customers further
More annoying factor was the job title of the person who is in charge of the ATM, Branch Head. Being a Branch Head, she should be in a position to extend her support to the customers rather making their life more miserable. Losing money in the ATM centre itself a stressful situation for a customer, beyond that trying to reach them from the ATM not only become a painful process but also increase our stress further
I hereby request the PNB superiors to place a call as a customer and dial the attached number and see the kind of seriousness of their employee. Request you to look into this matter and take immediate action against such irresponsible person or give her proper induction on her roles and responsibilities. Such employee will not only hamper the brand, jeopardise the relationship with your customers but also influence the other employees to do the same of what she is doing now..
Looking forward to your response.

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B

bnitin11

from New Delhi, Delhi

Oct 14, 2019

Amazon referd refund but not added in my account

Reply

T

Tarun0106

from Delhi, Delhi

Oct 14, 2019

I was boy a product from Amazon and. I don't receive refund from PNB and amazon issued me Refund reference id no..#[protected]

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Address: 823001

Sir maine amazon s jbl ka earphone ordr kiya tha or refund kr diya jiska price ₹845 h
Amazon wale n bola ki refund successfully ho gya h lekin av tk mere acount m money ni aaya unhone bola bank wale s bat kro or bank wale n bola rha amazon s bat kro
Refund reference no of transaction is[protected]
&my acount no is [protected]
Plzz help me sir

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Address: C-4,phase-2,income tax apartment, Khajpura, Patna, Bihar, 800014

Some fraud transactions done from my pnb bank account which is [protected]. Thease transactions done on 06/10/2019 and 07/10/2019. I am not done thease transactions and not use of atm card for these transactions which was issued me by bank. I have already inform my nearest police station of these fraud transactions. Please help me and recovered my amount. My registered mobile no is [protected].

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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K

Kailash Kumar Mishra

from Dehri, Bihar

Oct 14, 2019

Sir some fraud transactions done from my bank account on 06/07/2019 and 07/10/2019. My account no is [protected] please help me and recovered my amount.

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R

Rahushah046

from Mumbai, Maharashtra

Oct 14, 2019

Sir i have cancelled a product of amount Rs. 3999 from the Amazon. Amazon has already intiated the amount at 30 september. Today 8 October., Till the amount is not refunded to my account

My refund reference no:[protected]

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P

Prince Balyan

from Mumbai, Maharashtra

Oct 14, 2019

Referece no[protected]
Bank decling refund status
Refund was generated by amazon india on 28 september 2019
And they give the reference number but bank is not even listening for reference number

Reply

N

Namrata200

from Bhopal, Madhya Pradesh

Oct 14, 2019

Dear All

I'm struggling since long

Myntra has processed the refund on 27-sep19 at 4:03 pm. Which I haven't received yet. They have provided me bank reference number also which is as follows"[protected]". I have raised the complaint on PNB official site but same got closed without any resolution.

Kindly attend this on priority

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To,
The chief branch manager
Punjab national bank
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 593.16 rupees was successfully processed on 30 sep 2019 to my account by amazon.in. This amount should have been credited to my pnb account by now, but i have not received the refund till now.

I have called the punjab national bank customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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H

honety

from Lohaghat, Uttarakhand

Oct 14, 2019

Dear sir
i have pay 4000 rs by bhim app date 03/07/2019 amount debited my account but not credit party account i have many complement but not give me any solution please refund this amount

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