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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 102

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P
Pramod-ssingh
from Delhi, Delhi
Sep 10, 2019
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Address: Punjab National Bank, Branch mirjapur, post tejpurwa , p/s- mathura, saran bihar

I, Usha Devi, A/c no [protected], went for cash withdrawal on Bank of Baroda kachahari railway station road ATM on[protected] at 18:24 hours.

I immediately booked a complaint with costumer care whose reference number is[protected]. I have also complaint the same in the home branch on[protected].

It was however a failed transaction, but money deducted from my account and haven't returned even after seven working days.

Sir, I am a housewife and facing enormous problems due to same, I humble request to you please check this from your side and help me in this regard.

I will be really thankful for your kind effort.

Name- Usha Devi

A/c. No- [protected]

Bank name & add- Punjab National Bank, Branch mirjapur, post tejpurwa, p/s- mathura, saran bihar

My contact no- [protected], [protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Arkk2014
    from Mumbai, Maharashtra
    Sep 10, 2019
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    Address: 700018

    Respected sir i bought a pack of huggis worth rupees 617/-. But i returned to amazon and they initiate refund on 3th september with reference no. #[protected]. I have not received refund in my account yet. I called to customer care of pnb and asked to charge dispute of it but they refused to do it. My account no is [protected] amir khan. Branch code punb0191100
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Karan544
      from Shimla, Himachal Pradesh
      Sep 10, 2019
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      Address: Village kaloya, 144204
      Website: Amazon

      #sir/mam maine amazon se headphone magvae the aur maine use return kar diya tha aur uska refund amazon nae 31 august ko issue kiya tha par mere account mai credit nahi hua 10 din bad bhi
      This refrence id is[protected] hai
      My name is karan singh
      Maine upi se payment kiya tha
      494 pnb mere 494 ke payment credit kar dijye
      Please check this refrence id
      [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        dulalgorai55
        from Delhi, Delhi
        Sep 10, 2019
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        Address: Hirbandh, Hirbandh, Hirbandh,bankura, Bankura, West Bengal, 722121

        Amazon
        Your account amazon.in
        Message from customer service
        Hello,

        This is swanand from amazon escalation team.

        I am writing to you about the refund of your order#[protected] for item "(Renewed) mi redmi 6 (Blue, 32 gb, 3 gb ram)". I see that a refund was processed on august 31, 2019.

        Refund reference number :[protected]

        Refund issued to the upi linked bank account
        As you have upi as a payment method, the refund will be credited to upi linked bank account by [4 business days from the date of refund]. Please check your bank account statement by [refund date + 4 business date] to confirm if the refund is reflecting in your account.

        You can see your refund request and status here -

        https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

        You'll also receive notifications from us with refund reference number once the refund is successfully transferred.

        Thank you for shopping with amazon and hope to see you again soon.

        We appreciate your feedback. Please use the buttons below to vote about your experience today

        Warmest regards,
        Amazon.in
        Thank you for your inquiry. Did i solve your problem?
        Yes no
        Your feedback is helping us build earth's most customer-centric company.

        Download amazon app and shop anytime, anywhere www.amazon.in/apps
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          Soni Rajput
          from Baddi, Himachal Pradesh
          Sep 10, 2019
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          Address: 174021

          Sir,
          Myself meena kumari vill. Badota near shiva international school teh. Ghumarwin district bilaspur himachal paradesh
          For last 2or 3 weeks no any types of water supply provided to us lots of time i complaint telephonically to deparmentel persons but they take no any action we are facing lots of trouble due to such irregular water supply by the department.. Also we have water pressure problem
          There for it is my request to take some effective step to solve our problem.

          With best regards
          Meena kumari
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          I had ordered one jacket. And when i returned the order i didn't get the money back. I have got the transaction reference number[protected] that Amazon has sent me 1298/-by 19th of july but i didn't received the money till now. kindly look uopn to this matter.
          Pnb nh3 centenary college branch. The staff of thesbranch is not cooperative. They are not sincere of their work. They are selfish.
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            A
            Anusharawat
            from Muzaffarnagar, Uttar Pradesh
            Sep 10, 2019
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            Address: Kedar Villa, Geeta Enclave,, Lower Nathanpur,, Dehradun, Uttarakhand, 248001

            Hello,
            I was going for an online transaction for ajio site through phone pay but due to some network issues transaction got cancelled. The payment status on ajio and phone pay site was showing as failed but the respective amount was debited form my bank account.
            It was on 09/09/19
            Kindly look into the matter and let me know how is this going to resolve and when will i be able to get my amount credited back into account
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              Sakib pravej
              from Mumbai, Maharashtra
              Sep 9, 2019
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              My name is (md sakib pravej) and I had ordered (boat rockerz 400) of RS.Amount(1499 ) in Amazon on 31 August 2019
              and after cancel this order due to personal reason. And on 31 August on same date
              Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
              [protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
              please kindly respond to this complaint it's very urgent. My card number is ([protected]){Card no is not
              mandatory you can enter it if you want better chances of recovery}
              Thanks you sir
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                shzb
                from Meerut, Uttar Pradesh
                Sep 7, 2019
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                Address: 234/2 Near Badi Masjid Aligarh, Aligarh, Uttar Pradesh, 202002

                I have purchased sennheiser 275s earphone on 26 august and returned it on 29 and got message from amazon that my refund has been initiated. But it’s almost 7 days but i haven’t got any refund from them. I called amazon and they said that we already provided you that and provided me reference code for the same and ask me to call my bank (Pnb). I called pnb and they said we can’t do anything with that reference code. Ask about your payment from pnb. I need help.
                Now pnb saying to me, we can't do anything with that reference no.
                I need help. My number is - [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Sir I paid electricity bill of any rs 1171/- on 2nd aug 2019 through Paytm but the transaction failed. The patty initiated the refund and sent to PNb on 05 aug 2019 vide reference number 30001092189217189628098. My ATM card number is [protected].
                Pls settle the claim and refund my money.
                Regards

                Pravin Kumar.
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                  S
                  sumaylak8
                  from Indore, Madhya Pradesh
                  Sep 6, 2019
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                  Address: 111,E sector green park colony, noorani nagar, dhar road, indore, Indore, Madhya Pradesh, 452002

                  I purchased bedsheet 299 rs from amazon & done payment by upi transaction.. But i return bedsheet.. On 1 sept amazon refund amount of 278... Refund reference #[protected].. But it still not credited in my account.. I contact amazon cstmr care they said they refunded but bnk not credited my account.. I cntnt pnb cstmr care they rply amazon not refund..
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Satyajit Bachar
                    from Mumbai, Maharashtra
                    Sep 6, 2019
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                    I was purchased an american tourister bag on 10th august which costs 549rupee & return it on 30 august refund not received my bank and
                    According to amazon company they refund money on 3-4 working day but
                    Now after 7day no money refund to my account i was contact to amazon costumer service they provides me
                    Refund reference no. :[protected] kindly refund my money
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    I purchased bedsheet 299 from Amazon and done full payment by upi transaction... But sometime I return bedsheet... On 1 sept Amazon refund amount 278 in my account...refund reference #[protected]...
                    But it is still not credited in my account... I contact Amazon customer care they says they refunded but bnk not credited in my account ...
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                      S
                      from Beawar, Rajasthan
                      Sep 6, 2019
                      Resolved
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                      Resolved

                      Address: 2 KLD 365 HEAD, RAWLA MANDI, Sri Ganganagar, Rajasthan, 335707

                      General manager,
                      Punjab national bank, (Customer care centre),
                      Head office, 5, sansad marg,
                      New delhi-110001.
                      Subject: regarding fraudulent transaction from my bank account no.[protected]
                      Dear sir,
                      With due respect this is to bring to your kind attention that i hold a bank account in punjab national bank, 2 kld 365 head sriganganagar rajastan-335707
                      In my pnb bank account 25000/- (15000 + 10000) is debited through atm on 14/05/2019 at 8:05 am. My pnb atm card was in my pocket at that time. I didn't share any password or otp. I registered fir in mukherjee nagar new delhi at the same day and submitted it in pnb bank branch 2 kld 365 head rajasthan along with complaint application. As well as i submitted online complaint through customer care number. I call customer care many time related to this. They are not giving satisfactory answer. I meet pnb bank manager branch 2 kld 365 head many time. They are saying bank headquarters is not replying the mail. I waited more than 3 months for refund my amount back in bank account but i don't get till not. For this detection pnb bank is full responsible.
                      Account no[protected]
                      Account holder name - sohan lal

                      Dear sir, i humbly request you to please initiate strict action in this regard and let me know about the same.

                      Sincerely yours,
                      Sohan lal
                      2 kld 365 head sriganganagar rajasthan-335707
                      Mobile no. [protected]
                      Emailed: [protected]@gmail.com
                      Sep 7, 2019
                      Complaint marked as Resolved 
                      Not resolved
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Sep 07, 2019
                      Updated by [email protected]
                      Complaint not resolved
                      I baught a shoes from flipkart but that was unfit for me. I returns but shows that refund has been already exist on account but I cannot get refund. Then he provide me refund reference number but it is invalid (such a [censored]) what's happning can't understand but still I did get my Rs.1699.
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                        Bhagat Singh Deol
                        from Moradabad, Uttar Pradesh
                        Sep 5, 2019
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                        Address: lakra amroha, Amroha, Uttar Pradesh, 244221

                        Sir mene amazon se 1670 rs shoe furo red chief buy kiye the jo kinhi reson se mene wapas kar diye jiska refund amazon ne mere bank account me 27.08.2019 ko bhej diya h jiska rifund reffrence no[protected] h. But bank wale bol rhe h ki aapke account m paisa nhi jma hua h. Aur app amazon se hi bat kre. Sir amazon care n charge dispute file karne k liye bola h. Sir app mujhe mera paisa dilane m help kre.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          ETA
                          from Mainpuri, Uttar Pradesh
                          Sep 5, 2019
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                          Address: ALOPI BAGH BRANCH ALLAHABAD, Allahabad, Uttar Pradesh, 211006
                          Website: Flipkart

                          I have ordered @home nilkamal king size bed on 13 august 2019 and same day i have cancelled that order and after that next day 14 august 2019 flipkart have already initiated my refund amount which is 32900. And according to them amount will be credited in my account by 26 august 2019. But still not received my refund amount.

                          Flipkart gave me the refund id:: rfnd_D5KOAT47UMK2dv with reference number (ARN):: 30004692269225110271497.

                          Now please check and return my refund amount asap

                          And amount is still not received yet
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Smithy John
                            from Delhi, Delhi
                            Sep 5, 2019
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                            Address: Hassan, Karnataka, 573201

                            With regards to the subject, i had made a purchase on amazon.in and the order was cancelled. Amazon initiated a refund to my pnb account and sent a mail regarding the same but i have not got the refund yet. I called the pnb cc but they were of no help. The pnb complaint page is not taking my complaint and therefore i was not able to lodge a complaint. The amount to be refunded is rs. 898.00. The authorization code (Refund reference number) for the transaction is[protected]. Kindly do the needful.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Rishabhgpt36
                              from Delhi, Delhi
                              Sep 3, 2019
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                              Address: Vijay chowk, krishna nagar, New Delhi, Delhi, 110051

                              On 1st september i made a request of withdrawal at ATM but the cash has not dispensed but the amount has been deducted. And I also complaint online to customer care. But to till date no any resolution has been made. Saalo customers ke paise churake apna bank chala rahe ho, chutiya bank. Tabhi to merger ki situation aa gyi tumhari. Chorr government ka chorr bank.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Himanshu8541
                                from Patna, Bihar
                                Sep 2, 2019
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                                I booked four tickets ₹1160 from trainmanon13/08/2019and done full payment by debit card but order was cancelled on 13/08/2019 and now is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 30004692269225100196969
                                But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                                Same behaviour by branch also.
                                Don't know what to do
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  A
                                  Ashish Goyel
                                  from Mumbai, Maharashtra
                                  Sep 1, 2019
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                                  for cutting charge rupee 118 for noc for saksham purpose

                                  Address: DISTT YAMUNANAGAR, 135133

                                  Sir i am customer in your branch name pnb jathlana account no. [protected] name ashish goyel. Sir i have required noc for saksham purpose. Mr. Aman bank employee cut charge rupee 118 for this and made no due certificate. Sir but no charge for noc for saksham purpose in all the bank. Mr. Aman misguide and cut charge. Please take necessary action....
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                                  Rishabhgpt36
                                  from Delhi, Delhi
                                  Sep 1, 2019
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                                  Address: Such ATM is located in Vijay Chowk , Krishna Nagar, Delhi-110051, 110051

                                  On 1 september 2019, i made a request to withdraw rs. 15000 from pnb atm and the amount has been debited but the cash haven't received. And i also complained to atm customer care online then he said the money will be back on 7 days. The same case has also been done 3 years back same amount and same bank. But we could not get resolution to the complaint. So i request you to all please transfer your account to some other bank.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Sep 04, 2019
                                  Updated by Rishabhgpt36
                                  No any confirmation from PNB side
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                                    Vinay@kk
                                    from Jaipur, Rajasthan
                                    Sep 1, 2019
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                                    Address: India, Jaipur, Rajasthan, 302019

                                    Sir, i have booked a mobile phone from amazon india by some reasons the order has been returned at the delivery spot so i hot the message from amazon that we will refund you till 20th august 2019 and on that day i have received reference number also on 20 august 2019 but the amount has not been credited in my bank account yet its been a long time i didn’t received the refund so kindly help me out from this problem
                                    Thankyou
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Himanshu khetwal
                                      from Noida, Uttar Pradesh
                                      Sep 1, 2019
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                                      Address: Premnagar, Dehradun, Uttarakhand, 248007

                                      I ordered a product from amazon on 21 august 2019 due to some problem i return it to amazon and then amazon said the refund amount rs 210 will transfer to your bank in 5 to 6 days so on 26 august 2019 the mail came from amazon that the amount is transferred to your bank and the refund reference no. Is # 75260829239032631950057 but when i make a call to bank customer care regarding this issue he said i didn't help by this reference no. And ask your merchant (Amazon) and amazon said i already refund it the fault is from bank side. So please help me regarding this
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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