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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 104

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A
anmol05rai
from Noida, Uttar Pradesh
Aug 13, 2019
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Address: indore, Indore, Madhya Pradesh, 461775

I purchased a bus ticket on redbus and paid using amazon pay with my pnb debit card. I cancelled my ticket and i was to get rs. 309 refund. Amazon gave a transaction number and said to provide this to pnb to track my refund but pnb is denying that it cannot track the refund. Now i am stuck between amazon and pnb and i don't know how to get my refund.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    rtrp
    from Mumbai, Maharashtra
    Aug 11, 2019
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    This is regarding refund of rs3600 which was credited by amazon.in in my pnb savings account no [protected], the refund is made via google pay upi [protected]@oksbi. Now the amazon.in has credited amount of rs3600 successfully with transaction reference no[protected] on aug 2 08:43 am, still not reflecting to my bank account even after several business days. When i contacted amazon, they asked me to contact bank as they have successfully credited the amount on 2 aug via google pay upi [protected]@oksbi. Even i complaint to
    Please look into the matter and do the needful as soon as possible as i have been waiting for past several days.
    Account number is [protected] and account holder name is mr mohit kumar.
    Please look into the issue and resolve this issue soon as possible.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dec 16, 2019
    Updated by rtrp     No response yet..kindly do needful as you are the last hope
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      Shahid raza00
      from Raigarh, Chhattisgarh
      Aug 9, 2019
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      Address: Balaghat, Balaghat, Madhya Pradesh

      My account debited money with fraud. Iam complain pnb bank but bank not respond my complain. And cancelled my complain. Pls help me.. Bank has cancelled my first complain. I have withdrawal 500₹ through atm but after 10 hour withdrawal my account debited 50000₹ through any other fraud. Hacker hack my atm detail and debit and transfer amount to other account. I informed bank but bank not respond my complain..
      Pls help me
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      I had transferred Rs 16242 to my mother's Axis bank account through NEFT yesterday.The amount has been debited from my account but it is not showing it in my mother's account.I want you to please resolve this issue as soon as possible.As i need that amount for my emi purpose.Kindly check the same and try to resolve it

      debited money - Comment #3508954 - Image #0
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        S
        situsumit
        from Noida, Uttar Pradesh
        Aug 9, 2019
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        Address: vill bahal dist bhiwani teh loharu (Haryana)

        Sir, i am sumit kumar and i am studying in voronezh russia in mbbs 2nd year. I need to take study loan for my studies but the bank didnt provide us the loan said by bank manager bahl (Bhiwani) (Haryana). I will provide all the required document and security gor the study loan. Sir kindely help me to get through this, it is very necessary for me to take the study loan and complete my study.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        I request you plz check my mini statement in my SB account nd Check transition relate this ARN no ...after check information plz charge back for refunded or charge back [protected]@.com...Please solved my problem...bcz bank employees told me that ..no transition in t throu this ARN no ...I request you plz check my statement nd help me

        not giving study loan - Comment #3508863 - Image #0
        not giving study loan - Comment #3508863 - Image #1
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          A
          Anil5107
          from Mumbai, Maharashtra
          Aug 9, 2019
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          refund not reflected in account statement

          Address: Chandigarh, Punjab, 160022

          Booked an irctc ticket on 4 august 2019 from paytm and paid by means of pnb debit card. The respective amount was deducted from my account but booking failed due to internet connection failure. So paytm refunded the amount and gave refund reference number (Rrn) : 30003892179216134837989. The refund is still not reflected in my account after 5 days. When i called pnb customer care and provide them the rrn, they say they don't know what is...
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          Kush Jayswal
          from Mumbai, Maharashtra
          Aug 9, 2019
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          Address: Makhdoom nagar Tanda ambedkar nagar district uttar Pradesh, Ambedkar Nagar, Uttar Pradesh, 224190

          Mene ek mi ki battery mangai the jo sahi see work nights kar rahi the tho mene usko wapas kar diya aur money refund karne ki kaha 12 din baad mene call kiya amazon ke customer care number par aur baat ki unk executive se mene unko apni problem batai ki money refund night hua hai tho unhone mere help ki.
          Mujhko charge dispute provide kiya gaya tha amazon ki taraf se aur unhone kaha tha ki pnb customer care number par call kar k charge dispute karne ko bolo aur unhone transaction i'd bhe diya that par pnb customer care executive ne bola ki charge dispute no. Mach ni hota aur bola ki amazon walo se baat karo.

          Please sir solve my problem 🙏
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            2
            2CoolCheese
            from Karad, Maharashtra
            Aug 9, 2019
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            I recently purchased crucial 8gb ddr4 ram from amazon and after returning they refunded the amount but th amount hasn't been reflected in my account yet.. I contacted customer support of both amazon and pnb.. No one is helping..

            The bank is telling me to contact amazon and then the amazon is saying they fully refunded the amount and i should contact bank... What is happening?!!

            Refund reference number —[protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              Narmada Sales
              from Mumbai, Maharashtra
              Aug 9, 2019
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              Address: narmada sales bus stand damoh, Damoh, Madhya Pradesh, 470661

              Sir my name is hemant rai my pnb account is [protected]
              Mere account mai amazon se refund ke 3596 rs aana the jo ki amazon ne 27/07/2019 ko mere account mai dale hai jiska reference no[protected] hai ye amount abhi tak mere account mai show nahi ho raha plz aap meri help kare costomer help line par 20 bar bat kar chuka hu waha koi ans nahi mila waha bola jata hai k charge dispute form hmare bank mai nahi bhara jata hai. Aur amazon se bat kro to wo bolte hai charge dispute form bharo bank jao bank jao to wo mana kr dete hai mai bahut pareshan hu 20/07/2019 ko order return kiya tha tabhi se mai pareshan hu na hi amazon wale meri help kr rahe hai aur nahi bank helpline wale
              +3 photos
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                A
                Anita32123
                from Delhi, Delhi
                Aug 8, 2019
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                Address: Hnobxx97 sat narayan Gali near quadi Hati chownk, Gurdaspur, Punjab, 143505

                My self anita kumari primary holder of the account number [protected]
                On 7th of august at 7.28pm i did transaction ie upi money transfer to other account through phone pe application for the amount of rs 24000 inr. The same was unsuccessful and the amount debited from the account and it's not reversed back into the account till now. I
                Called many times customer care made them aware of the issue and the complaint was registered vide complaint number m[protected]. But no execution regarding this reflected into my account till now. It was an emergency i hardly need that amount, if transaction failed than it should be right away reversed back into the account. But despite of this amount got seized for unknown number of days. And also the email help desk of pnb is very unresponsive and poor.
                +1 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Aug 08, 2019
                Updated by Anita32123                 It's 6th August .
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                  D
                  Doogle
                  from Nakur, Uttar Pradesh
                  Aug 5, 2019
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                  Address: 282004

                  Sir i purchased a microphone of cost ₹1620 from amazon and the microphone was not working well so i return the product back to Amazon and they initiated a refund of ₹1620 to my Original Payment method (UPI) on 26 July 2019 but today more than a week has been done still my money is not Credited in my account .
                  Please Process my money ASAP.
                  I'm Providing you the reference number they given me in screenshot.
                  +1 photos
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                    J
                    js_01
                    from Jalandhar, Punjab
                    Aug 5, 2019
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                    Address: E-389, SHER SHAH SURI ROAD, GOBINDPURA, Amritsar, Punjab, 143104

                    I placed an order for supply o[censored]sha ebony neo gas stove on[protected] to amazon.. The amount was paid through debit card of punjab national bank. The item could not be delivered due to loss of item in transit. The amazon has sanctioned the refund of rs. 4350/- vide refund id[protected] dated[protected]. The amount of refund has no far been credited to my saving bank account from which the payment was made. You are, therefore requested to kindly look into the matter and credit the amount of refund to my bank account.

                    Dr jaspal singh
                    Amritsar.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      M
                      moloy1das
                      from Kolkata, West Bengal
                      Aug 5, 2019
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                      We are the customer of punjab national bank khanpur branch, branch code is 238000. They are always refuse to do any work same day. If one person want to do a work at this branch, he/she will return two or three times. Even a passbook not update same day. My old father has already return 2 times. Nothing will be done here. They are not co-operative at all. My mother have a saving a/c in this branch, since last two years we are trying to issue a atm card but not received yet further visiting 4 to 5 times in the branch.

                      Not only me 40% to 50% customer harass everyday. But the have no place to tell against that branch.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      View replies
                      Sir.. I ordered a book from amazon and also cancelled the book due to its Ae book.. So they refund to pnb bank.. And my refund no is 6PMD6MB8G60..so I need my refund.. Plz help me.. Plz
                      Reply
                      Shashanka Shekhar Behera Raja's reply, Jul 29, 2019
                      Sir I want to get my refund of the amount 262 rupees from amazon through the pnb and my order no is 6PMD6MB8G60.
                      The server is not responding and we are not able to dononline transaction.Neither we can send the money nor we can receive it.I want to know when will server become available
                      I am trying since yesterday but the only thing i am getting is that server is down
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                        N
                        nipunmittal15
                        from Mumbai, Maharashtra
                        Aug 3, 2019
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                        upi not working

                        My punjab nation bank upi payment is not working from past 3 days. I have tried checking my balance, syncing the servers but nothing is working. Other users are not able to send the money to my account through upi payment. Please look into the matter as soon as possible. I have some pending payments to be received. It is causing very inconvenience....
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                        A
                        Aryan Chandel
                        from Chandigarh, Chandigarh
                        Aug 2, 2019
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                        servers not responding

                        Address: Gbm apartment flat no 466, Kharar kurali highway, Mohali, Punjab, 140301

                        On upi payments the servers are not responding from 4-5 days and i cant even make online payments... I can not even receive money through upi due to tachnical issues what the hell are tachnical issues that are not even getting fixed... I am totally fed up and you are not even fixing the issues so what should i do now... I have uploaded the screenshots of the issues i am facing and want my complaint to be fixed as soon as possible.. Fix my...
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                        M
                        manoj tandon
                        from Agra, Uttar Pradesh
                        Aug 1, 2019
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                        Address: 97 Basant Vihar, Kamla Nagar, Agra, Uttar Pradesh, 282005

                        I am a customer from agra facing problem server not responding on most of the occasion hampering my online transactions. On one hand our prime minister is encouraging on line payments but we are facing serverproblems from such a big bank like pnb. Kindly ask your technical team to be updated every time to keep server working all the time. Make expeditious measures to resolve the reoccurance of server failure.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        View replies
                        I had bought kurti pants from amazon and returned it 3 moths ago yet refund not recieved till now
                        REFUND REFRENCES :[protected]
                        [protected]
                        order no:[protected]

                        amount of 800 is yed to be recieved

                        server not responding - Comment #3502399 - Image #0
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                        I m from Agra I m trying to apply for check though mobile banking but the Punjab national bank app is not working server is down from last two days can you guys solve this problem . PNB service is so pathetic
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                          S
                          sbhshubham
                          from Mumbai, Maharashtra
                          Jul 31, 2019
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                          The amount was deducted from my account but it was refunded back.
                          It happen 3 times.
                          No amount has been refunded.
                          Look after this matter.
                          It has been more than 7 days and I should get compensation for this.
                          I had complained it to customer care but I did not get any response from the customer care and bank.
                          It seams to be helpless.
                          Please help.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            akshit0525
                            from Gurgaon, Haryana
                            Jul 31, 2019
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                            My name is akshit bansal and i had ordered eyeglasses of rs.1903 from coolwinks.com on 14th may 2019 and according to offer the company refund my all amount. And on 2nd july 2019 coolwinks initiated the amount to my card but i still didn't get the money. Coolwinks sent this reference number :[protected] and told me to fill charge dispute. I call in pnb care but i didnt receive any solution. So please kindly respond to this complaint it's very urgent.
                            Thanks you sir
                            +1 photos
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                            An amount of refund from Amazon was remitted for me, 1899, transaction ID is[protected] on 9th July at 3:55pm, but I did not get it, please help me out!
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                              pandeyamitesh06
                              from Mumbai, Maharashtra
                              Jul 30, 2019
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                              damage note in atm machine

                              Address: 122001

                              I withdraw the 1000 rs in punjab national bank atm machine located in ramnagar basai road gurgaon -122001 atm id is - d7334200 at 11:25 a. M date - 29/07/2019... There is one 500 currency is damaged... I show the currency in atm camera... And ask to atm guard how to change the currency... He totally decline... He told me... You should go the nearest punjab national branch and you change this currency... Then i go to nearest branch... Situated...
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                              kush586
                              from Mumbai, Maharashtra
                              Jul 30, 2019
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                              Address: india, 322001

                              A refund amount of 250 is send by amazon but its not yet reflect in my account so pls approve this form ur side... More details below
                              Hello,

                              Your refund for the order[protected] of rs.250.00 has been processed successfully on 7/19/2019. The amount should reflect in your account by 7/24/2019.

                              The refund reference number for the transaction is[protected].
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Mahima D Tamta
                                from Srinagar, Jammu and Kashmir
                                Jul 29, 2019
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                                Address: New Delhi, Delhi, 110049

                                I had placed an order for kook and keech jeans size 28 but after some time i returned the product because of size issues. The refund for as initiated on 15 july i was told it would get reflected in my account by 25 july 2019 but it has been 14 days and i haven't received refund yet. They only provided me with the reference number and when i called the customer care they told me they can't do anything with the reference number
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