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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 116

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I
Imdivyas
from Maharajganj, Bihar
Mar 16, 2019
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Address: Patna, Bihar

Amazon initiated the amount but still i didn't get refund.
(Watch) rrn[protected]
Amount - 199
Initiated date - 21/02/19

(Saree) rrn[protected]
Amount - 2999
Initiated date - 09/03/19

Many transaction i have done with amazon. Nvr happend this issue first time this is happening don't know why.? Many times i talk to amazon customer, bank, bank customer care. Bank says talk to amazon.. Amazon says talk to bank.
Mar 18, 2019
Complaint marked as Resolved 
Ac no. 7582000100035720 Phn no. 9162386907
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    sawya
    Mar 15, 2019
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    Dear Sir/ Ma'am, I had made a online transaction on 12th feb 2018 with ICAI but transaction get failed and my account debited with such amount. and i have not received any refund from bank till date.when my transaction on 12th feb get failed then I had contact to ICAI and they said that your money is refund into your account within 7-10 days, and now you do your new registration, and then i had made transaction again with ICAI and this time my transaction was successfully completed, but my money is not refunded in my account till date.
    And i had also contact with my branch for this transaction many times, but i am not satisfied with the branch response.The transaction amount was 6569.26.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      P
      Pooja Bhatti
      from Chas, Jharkhand
      Mar 15, 2019
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      Address: FLAT NO 302 BLOCK B, RASHMI VIHAR APARTMENT OLD POST OFFICE LANE LAXMISAGAR, Khordha, Odisha, 751006

      I purchased an us polo tshirt from amazon on 03.03.19 and done full payment by debit card but order was cancelled on same day 03.03.19 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me transaction id 74332749063906277479364 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
      Now don't know what to do.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        P
        poojamahajan
        from Adampur, Punjab
        Mar 15, 2019
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        Address: Jalandhar, Punjab, 144001

        Sir/madam
        This is second time i m putting up complaint against my mother's pension case. My father expired in september 2018 and till today march 2019 the pension is not started. When we go to bank the dealing clerk did not talk to us and directly says talk to manager. If she is doing dealing hand why should we approach manager all the time. Yes if we feels that she is unable to do than we will go. She is very inpolite and rudely says i don't know. I called in bank and manager says i m busy talk to somebody else. Kindly let us know how do we go every day bank we can call the bank and the status. Kindly look into the matter and hope you will resolve it to earliest.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          SuMit Sati
          from Haridwar, Uttarakhand
          Mar 14, 2019
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          Address: Rawali mehdood near raja biscuit gate no. 2, Haridwar, Uttarakhand, 249402
          Website: Amazon

          I purchase a mi powerbank rs 799 from amazon in 3 aug 2018. I done payment by cash 799 and i reqst to refund my product bcz it ws not working. So they take that product. But my cash is not refund from amazon they said you have to fill charge disput form.. My amazon refund reference no is[protected] please refund my money back.. My amazon refund reference no is[protected]
          Sumit
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Sir, i don't get my refund
          Refund Reference # 5134040357029823220282
          Partner bank issued but i don't get it.
          Please credit my refund as soon as possible

          mi power bank 10000mah - Comment #3783621 - Image #0
          mi power bank 10000mah - Comment #3783621 - Image #1
          mi power bank 10000mah - Comment #3783621 - Image #2
          mi power bank 10000mah - Comment #3783621 - Image #3
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            S
            Surinder K Singhal
            Mar 13, 2019
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            An amount o[censored]sd 11718.00 was requested on 1 feb 2019, to send to my account in usa.

            Received the following email on 13 feb 19, but till date usd has not been credited to my account.

            ""dear customer,
            Request for outward remittance submitted by you is under process.
            Your current reference number is orm-[protected]-process.
            Customer account number : [protected]
            Amount : usd 11718.000
            Manager pnb's offering"""

            I called the telephone numbers in india as given in the email received from pnb, but no satisfactory answer was given.

            Please advise, where is the forex which was requested on 1st february 2019.

            Regards/surinder singhal
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Sir my a/c no [protected] is dormant mod
            Gobindpur branch manager is not good
            I have many mail to pnb [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in [protected]@pnb.co.in & PNB branch mail to [protected]@pnb.co.in
            but my problem not resolve kindly resolve my problem
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              I
              imrankhann197
              from Allahabad, Uttar Pradesh
              Mar 12, 2019
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              Today around 12 pm i transferred 4000 through paytm upi from punjab national bank to kotak mahindra bank and transaction shows sucessful also amount was debited from pnb but amount not credit to reciever bank (I. E. Kotak bank)
              Upi refrence no.[protected]
              Please kindly request to resolved this issued as soon as possible.
              I am very worried about this it's my first time experience...
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Mar 12, 2019
              Updated by imrankhann197
              Account no. [protected]
              Chand Tara
              IFSC - PUNB0187500
              In the renewal of my current FD of sum 146654 they have deducted sum of rupees 1898 of yearly.
              I borrowed home loan from PNB housing finance for 16 lacs and within this 24 months tenure they increased the rate of interest 4 times stating macro economic situation which other banks are not facing only PNB is facing this.
              They are very unprofessional bank, I never recommended them .
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                L
                Lok Nath Gulati
                from Noida, Uttar Pradesh
                Mar 12, 2019
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                Address: PNB 11/12 WEST PATEL NAGAR, NEW DELHI-110008, New Delhi, Delhi, 110058

                Dear sir,

                My mother smt. Kaushalya rani gulati, family pensioner accompanied by me went pnb branch at 11/12 west patel nagar, new delhi-110008 today at 3.45 pm for kyc. At counter no. 10, mr. Rakesh kumar sharma, manager misbehaved my mother and throw kyc papers in front of her. When i presented the kyc paper he asked where is mother present her in front of me. She can hardly walk due to age and prolonged illness, she very toughly stand from her seat and walk towards her seat. Then he asked her name and throw papers saying that in aadhar card and voter id name written is kaushalya gulati and the account name is kaushalya rani - go and correct the aadhar card and voter i. D. I requested last kyc was done on the same documents and now why you are refusing. He was not ready to listen anything. Kindly get her kyc cleared so that she could draw her family penion. Why not mr. Rakesh kumar sharma went to see her on her seat. I very toughly presented my mother from a1b/25 janakpuri, new delhi to pnb west patel nagar, new delhi for kyc. Request to clear the kyc at residence and necessary disciplinary action against pnb manager mr. Rakesh kumar sharma for his rude, insulting and misbehavour with elederly senior family pensioner citizen.

                Lok nath gulati

                Son

                Kaushalya gulati

                [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Ac XXXXXXXX00029925 Debited by Rs.600.00,[protected]:32:22 thru Debit Card. Aval Bal Rs.213.69 CR.Helpline [protected]
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                  K
                  kawya
                  from Delhi, Delhi
                  Mar 11, 2019
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                  This is to inform you that after so many communication with pnb helpline service ([protected]) my grievance are not handle at appropriate level.

                  Sir i had make an online transaction with icai on 12th feb 2018, but transaction get failed due to poor server problem and consequently my account debited with rs 6569.24.

                  After getting response from pnb helpline platform i had interacted with icai but they also refused to accept my grievance as he told me your transaction does not complete that's why i am not receiving your money.

                  Sir i want to know about where my money is transferred then i can eligible to fix charge on any person so i humbly requested to you please take the matter at appropriate level.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Ac-[protected] se 56or 45 amount debited hua hai
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                    A
                    Ashok setya
                    from Panipat, Haryana
                    Mar 7, 2019
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                    I retired from pnb zao bhopal as chief manager (Pf. Number106667) on 30.04.2016.

                    I just want to get my latest mobile number [protected] & e mail: [protected]@gmail.com registered so that i may get connected to pnb parivar

                    I have already written to your department a number of times but of no avail. I face difficulty in tracing my record of pension, investment etc a number of time. Kindly expedite at your earliest.

                    Thanks & regards.
                    Ashok setya
                    [protected]
                    Pension a/c no [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      P
                      Pankash rana
                      Mar 7, 2019
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                      Address: 180005

                      Dear sir,
                      My mother getting family pension from pnb under a/c no.079400 [protected]. But at present my mother couldnt recognise any of the family member due to she had gone through major neuro operation last feb due to brain hemerage. She lost her memory and even paralyzed she cant get up from the bed 24/7 one person is needed to take care of my mother. She is staying with her daughter in chandwa tehsel marheen distt kathua from the last 1 year. Her treatment is going on by dr rajpal neurosurgeon in pathankot and even aurvedic treatment from one dr from bambiyal. When my sister approached bank to get some money for my mother treatment, bank refused to make the payment becoz they want my mother physical presence there. Bank manager asked we will get only that amount which has been approved by my mother doctor. But its very difficult for us to bring my mother every month for colecting pension from pnb bank bc road rehari. As earlier i wrote she cant recognise any one and even cant get from bed.

                      As per my knowledge circular issued by rbi in nov 2017 for pension holder who are disabled and senior citizen, its bank responsibity to hand over that pension to the concerned person.
                      Its my humble request that pls consider our case sympthatically and given pension amount to my sister so she can continue the treatment for my mother.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        Mansoori Mansoori
                        Mar 7, 2019
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                        Address: 36, c naya pura pulia no 9 jhansi, Jhansi, Uttar Pradesh, 284001

                        Respectfully
                        Punjab national bank
                        Seva me nevedan h mene 02.03.19 ko[protected] icic0002377 abhi kumar ka account me 10000 ka upi ki sahyata se mene transfer kiya jo successfully transfer ho gaye the mere account se blance kat gaya tha jo ac no wrong ho gaya tha sahi account no[protected] icic0002377 abhi kumar h
                        Kirpya karke mera account me 10000 return karne kirpya kare mera account no [protected]
                        Name= noorujjma mansoori
                        Mobile no [protected]
                        Branch name = punjab national bank sipri bazar jhansi
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          V
                          Vinay Rajoria
                          Mar 5, 2019
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                          Address: Self, 110052

                          Dear sir my account no[protected] rupay dabit platinum card
                          Today punjab national bank bilsi disst badaun ke atm, atm i'd is d1184000. Punjab national bank bilsi badaun. Time 14:41
                          Trainjetion slip no 5421. Trainjetion failed 10000 rupees but not received amount and pay slip amount deducted from my account. And atm. Plz credit amount my account. Regards
                          Vinay rajauria
                          [protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Refund was processed by digipurse on 31/8/18 but the ammount is not credited into my account and the PNB's customor serviceis declining to help with refrence id .
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                            I
                            isha6999
                            from Delhi, Delhi
                            Mar 4, 2019
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                            Address: Lucknow, Uttar Pradesh, 226021

                            Hi team,

                            1. The fake policy is provided by person named pankaj verma for pnb met life. Instead of providing medical policy he handed over saving policy to my old parents.
                            2. Now they are not refunding any of the payment even their executive confirmed that one installment can be returned.
                            3. Totally unethical behavior of customer care executives. Harassing my parents.
                            4. Need the amount to be refunded as soon as possible. I am following up from past 3 months and they are not responding even.

                            Policy no. 22121423, name - dinesh kumar singh
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              C
                              Coolboydeepak
                              Mar 3, 2019
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                              Address: Rani bagh, New Delhi, Delhi

                              Dear sir,

                              Pnb a/c -[protected] levy in qab charges.
                              I am maintaining a saving bank account with your rani bagh branch delhi, when i recently check my passbook details through pnb app, i was shocked to note that the bank had deducted 1098 towards qab charges where as my account balance is 2727, its up to the minimum balance of 2000 under the guidelines.

                              In this connection it may be mentioned that as per rule 4.1 printed on the passbook issued to me on[protected], a minimum balance of rs 1000/- is required to be maintain and i was piously complying with the same though i could not operate the a/c for quite some time

                              I was never informed by the bank of the above change in the bank rules either orally or in writing, except for the above letter and i am maintaining the minimum balance of rs. 2000/- since then

                              Had i been aware of their charge's of the minimum balance, i would have certainly complied with the same instead of waiting for the bank of debit 1098 rs to my a/c in the regard and cry at a later date before the bank
                              I request you to please look into the matter and revers the qab charges levied illegally in my above pnb account under advice to me.
                              An early response in the matter is solicited
                              Yours faithfully

                              Deepak kumar
                              Wz-143 shakurpur village delhi
                              Mobile number-[protected]
                              +2 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              I'm not receiving otp from pnb bank during online payment
                              I have purchased a product from amazon. And returned it, they have initiated the refund on 8 feb but still it hasn't been reflected.
                              The amount was of Rs. 280
                              [protected] reference no.
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                                J
                                Jayant Bothra lunkaransar
                                Mar 2, 2019
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                                I buy from amazon and after return the product but my refund is not recived in my account i call to many time to pnb customer and amazon customer care and say go to pnb branch and give solutation from bank branch my refund inicited on 01/01/2019 but not recived i go to branch but bank officier not help me what i do and my refund reference no is 74332749002900101030604.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  V
                                  Virat pandey
                                  from Renukut, Uttar Pradesh
                                  Mar 1, 2019
                                  Resolved
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                                  Resolved

                                  I purchased a gift from amazon on 14/02/2019 and done full payment by debit card but order was cancelled on 16/02/2019 and now amazon is saying that refund has been send to bank and they send me reference code #75503729050027164308181 and said to contact customer and fill charge dispute form. I have contact to customer care of bank but they did nothing.
                                  Mar 1, 2019
                                  Complaint marked as Resolved 
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    M
                                    manish10732
                                    from Nagar, Rajasthan
                                    Mar 1, 2019
                                    Resolved
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                                    Resolved

                                    Address: Nagarnausa, Nalanda, Bihar, 801305

                                    Sir,

                                    I have an account in pnb nagarnausa a/c : [protected]. It is a family pension account. Branch code is 272800. Address is : punjab national bank nagarnausa, nalanda. The bank is recovered some amount from my pension. Now it is completed and extra amount is recovered. But bank is not stoped and not giving the excess amount. I have contacted the branch, and customer care from last 3 months but till now i didn't get any result. My pension is already too less and in that they are continuously cutting the ammount.

                                    I am requesting you to do something and resolved this issue.

                                    Thank
                                    Rekha devi
                                    Mar 25, 2019
                                    Complaint marked as Resolved 
                                    complaint resolved. Please do needful action on my second complaint against shara Q-shop Please.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      D
                                      Dileep1997
                                      from Jaipur, Rajasthan
                                      Feb 28, 2019
                                      Resolved
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                                      Resolved

                                      Hello sir,
                                      My self jyoti kumari
                                      And my ac no. [protected]
                                      Mastercard ending in 5493

                                      I purchased himalaya ayurslim fat burn 180 capsules + ayurslim sliming tea 2 pc... 640 rupees from amazon on 30/12/2018 and done full payment by debit card and i received but order was returned due to some technical issues on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#75503729015026216292082
                                      But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                                      Same behaviour by branch also.
                                      Don't know what to do
                                      Mar 4, 2021
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        A
                                        Aaqi6
                                        from Delhi, Delhi
                                        Feb 27, 2019
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                                        Address: Bara Hindu Rao Azad Market Delhi 110006, New Delhi, Delhi, 110006

                                        Today i withdraw 50000/ when i count the money i noticed that a 500 rupee note has colour stains so i give it back to the person who is sitting at withdrawal counter. He said he will not exchange the note and said many inappropriate things like"tere bs ki hai to badal wa k dikha de"
                                        I am a college going student and this incident totally terrified me
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        I have no any transaction in my account, with atm, phone pay any type response code -057 show and phone pay error, your account is blocked & forgen please contact your bank really I take a action regarding this, I face last to days many problems, I request please solve my problem I call help line no but no response, please take a action
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