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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 117

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A
Aaqi6
from Delhi, Delhi
Feb 27, 2019
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Address: Bara Hindu Rao Azad Market Delhi 110006, New Delhi, Delhi, 110006

Today i withdraw 50000/ when i count the money i noticed that a 500 rupee note has colour stains so i give it back to the person who is sitting at withdrawal counter. He said he will not exchange the note and said many inappropriate things like"tere bs ki hai to badal wa k dikha de"
I am a college going student and this incident totally terrified me
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I have no any transaction in my account, with atm, phone pay any type response code -057 show and phone pay error, your account is blocked & forgen please contact your bank really I take a action regarding this, I face last to days many problems, I request please solve my problem I call help line no but no response, please take a action
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    S
    Sarthak732000
    from Bholath, Punjab
    Feb 27, 2019
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    Address: ward no 8, Champawat, Uttarakhand, 262309
    Website: pnb and amazon

    I ordered a product from amazon which i found damaged so refund of amount rs 489 was initiated fromm amazon on 15 feb 2019 and it was to be added to my account by 22 feb 2019 but its 27 feb 2019 i had not recwived the refund and i called pnb customer care and told them about this and gave them reference number for payment made by amazon for refund but they told me that we cannot do anything to check from this reference number and so please solve this issue fast refrence number for refund is[protected].
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      M
      mili.sudan
      from Kotputli, Rajasthan
      Feb 26, 2019
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      Address: H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084, 110084

      Respected sir/mam

      Sir,
      I am a law abiding citizen of India, and my Residence is H. No 40 Gali No. 2, Shiv Kunj, Sant Nagar Delhi 110084.
      Sir I am compelled to complain that amount Rupees upto 5 Lakh (5, 00, 000/-)within 10 days has been stolen from by father’s (Shri Swarn Kumar Sudan)account, Mukherjee Nagar Branch account (PNB Account No.- [protected]) PNB Debit card No. ([protected]) (SBI Account No. - [protected]) SBI Debit Card No. ([protected]) by means of different-different transactions in ATMs machine by someone else without our authority and consent. The illegal transaction occurred in Bharat Nagar, Britannia Chowk, Shop A6 NN Towers, Bawana Khanjawala Chowk, BOI Sant Nagar Burari, Mayur Vihar, Tri Nagar, BOI Opp Tata Work Shop, ICICI Sant Nagar etc Delhi.

      My father is seriously ill and paralyzed thereby cannot move properly.

      Please do the needful and Get our hard earned money back

      Complainant’s Name : MILI Kesari D/o Shri Swarn Kumar Sudan
      Address : H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084
      Mob: [protected], [protected]
      Email: mili.[protected]@gmail.com, dinu.[protected]@gmail.com
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Hey it’s been more than 7 days Nd my amount is not been credited yet I have got the refund reference number[protected]
      Amazon is saying that refund is inittaed but pnb doesn’t helping me by taking refund reference number
      What should I do now I am totally hopeless
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        Address: Krishna Nagar,Delhi, New Delhi, Delhi, 110051

        Hi,
        I am sourabh gaba from delhi. I made a deposit of rs. 40, 000/- into the 'cash deposit machine' on 25-feb-2019, time 15:26 at the atm kiosk located at the pnb branch: krishna nagar, delhi. After depositing the money the cdm machine responded "the machine is out of service" and i didn't get the receipt of the deposited amount. Got the receipt of "machine out of service" instead. I gave a written application to the branch manager...
        +2 photos
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        G
        Gaurav801110
        from Delhi, Delhi
        Feb 25, 2019
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        I ordered a jutti of rs.424 from flipkart and payment by debit card after that i cancelled my order and flipkart refund my money of rs.424
        On 12 february 2019.
        But the money refund by flipkart is not credit in my bank account. Plzzz help..

        Ref. Number:-ppmp[protected]
        Auth. Code:-297832
        A/c name:- punjab national bank, you can also contact on [protected].
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        I have send money to another bank account so plz i want back my 5900 rupees in my account back
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          R
          Riteshtolani
          from Bhopal, Madhya Pradesh
          Feb 25, 2019
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          Address: Peters compound sehore, Sehore, Madhya Pradesh, 466001

          I did the payment of 6900 on 11th feb 2019 for my credit card bill but they say they dint received it the amount is not even refunded to my account i did the payment through pnb mobile banking, i did the mail complaint to the pnb credit card department and even to the mobile banking department but no body is giving the response even i wrote an application and submitted to the branch also but they also not given any response
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            C
            CHANDRA bna
            Feb 25, 2019
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            When i try to fill aiims exam undergraduate (Mbbs) but payment failed due to some issues i don't know but i pay 1500 inr for filling aiims exam ug form online and my payment not goes to aiims they write payment unsuccessful due and money deducted from my account of 1500 and not return and gave tracking id cpn8125986 when i complained to branch they said i can't do anything. So pls how can get our deducted money.
            +2 photos
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              R
              ravi.ssskm
              from Jaipur, Rajasthan
              Feb 22, 2019
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              During the online transaction otp is sending on my previous mobile number [protected] (Previous mb). I am facing this problem from 3-4 days. I updated it before some time. And it is showing my new number on my account summery.

              I complaint about it on yesterday, my srn no [protected]

              Ravi kumar meena
              Acc no..[protected]
              Current registered mb. [protected]
              Previous mb [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                P
                Pankhudi Khetan
                from Mumbai, Maharashtra
                Feb 22, 2019
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                Address: Sai nagar opp. Gomti hotel s.k.traders 2nd gali pardi Nagpur, Sai nagar opp. Gomti hotel s.k.traders ke 2nd gali plot no. 11,sai nagar pardi, 440008

                I purchased tupperware 1.7 container from amazon 8/7/2018 and done full payment by card but received damaged product and but amazon is saying that refund has been send to bank. so contact customer service and file charge dispute the had given me a no. refund. reference no. 75503728201021505486848 but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Feb 22, 2019
                Updated by Pankhudi Khetan
                What about my refund

                Feb 22, 2019
                Updated by Pankhudi Khetan
                What about my refund

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                  S
                  siyappa queen
                  from Noida, Uttar Pradesh
                  Feb 22, 2019
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                  Address: West Karawal nagar s.b.s.coloney. gali no -5 delhi 10090, New Delhi, Delhi, 110090

                  I transferred money from the bank to my petym wallet but they did not come in my wallet, but were cut off from the account.
                  Paytm refunded money within 2 hours,
                  (Refunded amount of rs. 8000 and rs. 8000 to punjab national bank vide their reference no[protected],[protected]..
                  But the money has not been refunded in my pnb account yet. Please tell how much time it will take to refund..
                  +3 photos
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                    R
                    Ram bihari 4567
                    from Gumia, Jharkhand
                    Feb 21, 2019
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                    Address: 821307

                    I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 january and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not. Some behaviour by branch also.
                    Don't know what to do.
                    +2 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Feb 21, 2019
                    Updated by Ram bihari 4567
                    I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                    Don't know what to do.

                    Feb 21, 2019
                    Updated by Ram bihari 4567
                    I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                    Don't know what to do.

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                      M
                      Mukesh Rustagi
                      from Dirba, Punjab
                      Feb 21, 2019
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                      Address: 110091

                      Bank is regularly sending credit card statement while i have no pnb credit card and also never used any card from pnb.

                      I complained to thier customer care by mail and phone many times but no resolution. Even complained to their ho, zonal office but no body cares.

                      Please help at the earliest

                      Mukesh rustagi
                      [protected]
                      [protected]@yahoo.co.in
                      Dob[protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      I have account in PNB referance no[protected]. amazon creadited in my account but balance not shown in my account

                      wrong charges while I have no pnb credit card - Comment #3359218 - Image #0
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                        P
                        Pravin Arya
                        from Lalganj, Bihar
                        Feb 20, 2019
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                        I am not getting sms alert service

                        I am not getting msg alert service like balance enquiry, otp etc i am only getting msg your mobile no. Is not registered but mobile is registered saying bank agent. I also get message your message alert service has been enabled. I want to seeding adhar no. Online but not getting otp that cause i am not able to linking adhar no. With bank a/c. So
                        Pls enable my message alert service....
                        +2 photos
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                        S
                        Sahilchaudhary123
                        from Delhi, Delhi
                        Feb 18, 2019
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                        Address: Chandigarh, Punjab, 160017

                        Fradulent transaction of 39, 998 made from my pnb account which was linked with paytm and transaction made on the gateway of paytm on date 30/10/18, chasing and struggling from 3 months to get my money back. I informed bank within 5 min when OTP generated and msg of that otp deflect on my phone, which was not processed by me.
                        I am suffering lot to get my hard earned money back.
                        +4 photos
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                          A
                          Aamir Siddiqu
                          Feb 18, 2019
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                          Address: Bhopal, Madhya Pradesh

                          PNB — money stuck in Atm machine
                          A
                          Aamir Siddiqui
                          to atmcell, care
                          4 days agoDetails
                          Dear Sir/Mam,

                          I am MD Amir i have my account in Punjab national bank, moga Punjab On 1st February I withdraw 10000(Ten Thousand Rupees) from PNB ATM from Bhopal Parihar chowraha but the ATM got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they told to wait 24 hours to register complain. after 24 hours i called and they gave me Complain no, M13978973 and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
                          Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                          Name, MD Amir
                          Father name, kheasal Ahmad
                          A/c no, [protected]
                          Complain no, M[protected]
                          Mobile no, [protected]
                          +1 photos
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                            P
                            Preeti Richhariya
                            from Indore, Madhya Pradesh
                            Feb 16, 2019
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                            Address: Chhatarpur, Madhya Pradesh, 471001

                            Submit a complaint
                            I purchased lava captain lite (1100 arond from amazon on 06.02.19 and done full payment by debit card but order was cancelled on same day 06.02.19 and now amazon is saying that refund has been sent to your bank so contact customer service and fill charge dispute form. They had given to me reference number[protected] but customer service is saying that they can file nothing fill charge dispute form and can only check if money came to your account or not.
                            Now don't know what to do.
                            So please sir help me
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            On 14.2.2019 my credit card was unauthorisedly debited by Rs.3849. no OTP was received and I got the message on my mobile that my crard has been debited with Rs.3849(EB0804) AT GURUGRAM COMMUNITY MATRIMONY. It is strange that card was debited without any OTP.
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                              R
                              Ruby Singh.
                              from Gurgaon, Haryana
                              Feb 16, 2019
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                              I booked 5 tickets through irctc in last 4 days through my pnb account. 4 of them got cancelled but i haven't received any refund yet. I called customer service on 1st day they told, my account details are not shown there so they registered my complaint for such. After 2 days when i called same thing happened they sent a mail regarding reply. Today i called again same happened and they sent mail for reply. I tried to contact my home branch but no one's picking call.
                              What should i do even customer supervisors are of no help only solution they have is, wait. It's been almost a week and every single time they told me same thing.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              I have done transaction of amount 251 on[protected] via phonepe. Amount debited from my account but not credited in receiver's account. Please help me to get my money back and give information when i will get my money back.

                              UTR No. :[protected]

                              I didn't get my refund - Comment #3355348 - Image #0
                              Some error attachment of screenshot

                              I didn't get my refund - Comment #3355506 - Image #0
                              Gopal Hambir's reply, Feb 15, 2019
                              FIND THE SCREENSHOT OF NET BANKING ERROR
                              My ppy ac is not registered in my internet banking .i registered but this is showing in error.

                              that error is :ppf a/c not linked. pan number is not updated in GBM .

                              please use the link ppf offline request for linkage.
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                                N
                                nandini bhardwaj
                                from Delhi, Delhi
                                Feb 15, 2019
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hey i paid my father policy 20721488, after that i came to know that from this year only policy holder can pay the policy amount but i paid two tyms
                                One on 04 feb 2019 with the transaction id n[protected] and
                                Second on 07 feb 2019 n1902071013124130621191
                                From my idfc account [protected].
                                And i submit one application with all the relevant document to the branch of pnb metlife office sector 63.
                                Now my father got a call three days before that the amount is settle down against your policy on 6 feb 2019.
                                So i just want to know which date transaction they settle down and if they settle down 4 feb amount then they have to pay back me amount of 7 feb.in my account.
                                +3 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Feb 22, 2019
                                Updated by nandini bhardwaj
                                this is not pnb
                                its a insurance punjab national bank met life insurance
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                                  B
                                  Bhoopi Fauzdar
                                  from Jodhpur, Rajasthan
                                  Feb 14, 2019
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                                  Address: Bharatpur, Rajasthan, 321602

                                  Sir i want to take mudra loan for manufacturing of hawai chappal business
                                  I contact to branch of nadbai (Bharatpur) rajasthan but the branch manager say that this facility is not available here now
                                  I want loan of 4 lakh
                                  Plz give me loan i have completed all the documents that needed my contact no. Is [protected]
                                  Email [protected]@gmail.com
                                  It is request to you that plz resolve my problem & give me loan
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  I use my pnb card in SBI ATM and I am unable to withdrawal 200RS and I see the ATM screen they said transaction failed but the amount is deducted in account. This can be held on 7 Feb 2019.

                                  not giving mudra loan - Comment #3355576 - Image #0
                                  Shubham Jadaun's reply, Feb 14, 2019
                                  Dear sir deduction of money image
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                                    A
                                    Aamir Siddiqu
                                    Feb 14, 2019
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh

                                    I am md aamir i have my account in punjab national bank, moga punjab on 1st february ij withdrawl 10000 from pnb atm from bhopal parihar chowraha but the atm got hanged and the money didn't came out. I had registered a complaint of 10000 rupees which got stuck in atm machine during the transaction, i immediately call customer care of punjab national bank they gave me complaint number and respond that i'll get back the amount in 7 working days, but now they are saying that my request is in process its already too late.
                                    Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                                    Name, md amir
                                    Father name, kheasal ahmad
                                    A/c no, [protected]
                                    Complain no, m13978973
                                    Mobile no, [protected]
                                    Atm wdr 7638 pd
                                    +1 photos
                                    Feb 14, 2019
                                    Complaint marked as Resolved 
                                    They din nothing yet only they register complaint and gave me the Complain no, M13978973
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 14, 2019
                                    Updated by Aamir Siddiqu
                                    I am MD Aamir i have my account in Punjab national bank, moga punjab On 1st February ij withdrawl 10000 from pnb atm from bhopal Parihar chowraha but the atm got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they gave me complaint number and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
                                    Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                                    Name, MD Amir
                                    Father name, kheasal Ahmad
                                    A/c no, [protected]
                                    Complain no, M13978973
                                    Mobile no, [protected]
                                    Atm wdr 7638 pd

                                    Feb 14, 2019
                                    Updated by Aamir Siddiqu
                                    Why its written resolved ..
                                    You did nothing yet.
                                    Feb 16, 2019
                                    Updated by Aamir Siddiqu
                                    Still didn't receive the money or any help from PNB.
                                    I tried contact customer services they have no update.
                                    Feb 18, 2019
                                    Updated by Aamir Siddiqu
                                    No response yet.
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