Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4893
Resolved
1099
Unresolved
3794
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sarthak732000
from Bholath, Punjab
Feb 27, 2019
Report
Copy

Address: ward no 8, Champawat, Uttarakhand, 262309
Website: pnb and amazon

I ordered a product from amazon which i found damaged so refund of amount rs 489 was initiated fromm amazon on 15 feb 2019 and it was to be added to my account by 22 feb 2019 but its 27 feb 2019 i had not recwived the refund and i called pnb customer care and told them about this and gave them reference number for payment made by amazon for refund but they told me that we cannot do anything to check from this reference number and so please solve this issue fast refrence number for refund is[protected].
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mili.sudan
    from Kotputli, Rajasthan
    Feb 26, 2019
    Report
    Copy

    Address: H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084, 110084

    Respected sir/mam

    Sir,
    I am a law abiding citizen of India, and my Residence is H. No 40 Gali No. 2, Shiv Kunj, Sant Nagar Delhi 110084.
    Sir I am compelled to complain that amount Rupees upto 5 Lakh (5, 00, 000/-)within 10 days has been stolen from by father’s (Shri Swarn Kumar Sudan)account, Mukherjee Nagar Branch account (PNB Account No.- [protected]) PNB Debit card No. ([protected]) (SBI Account No. - [protected]) SBI Debit Card No. ([protected]) by means of different-different transactions in ATMs machine by someone else without our authority and consent. The illegal transaction occurred in Bharat Nagar, Britannia Chowk, Shop A6 NN Towers, Bawana Khanjawala Chowk, BOI Sant Nagar Burari, Mayur Vihar, Tri Nagar, BOI Opp Tata Work Shop, ICICI Sant Nagar etc Delhi.

    My father is seriously ill and paralyzed thereby cannot move properly.

    Please do the needful and Get our hard earned money back

    Complainant’s Name : MILI Kesari D/o Shri Swarn Kumar Sudan
    Address : H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084
    Mob: [protected], [protected]
    Email: mili.[protected]@gmail.com, dinu.[protected]@gmail.com
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Hey it’s been more than 7 days Nd my amount is not been credited yet I have got the refund reference number[protected]
    Amazon is saying that refund is inittaed but pnb doesn’t helping me by taking refund reference number
    What should I do now I am totally hopeless
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Address: Krishna Nagar,Delhi, New Delhi, Delhi, 110051

      Hi,
      I am sourabh gaba from delhi. I made a deposit of rs. 40, 000/- into the 'cash deposit machine' on 25-feb-2019, time 15:26 at the atm kiosk located at the pnb branch: krishna nagar, delhi. After depositing the money the cdm machine responded "the machine is out of service" and i didn't get the receipt of the deposited amount. Got the receipt of "machine out of service" instead. I gave a written application to the branch manager...
      +2 photos
      Helpful
      2 other people found this review helpful
      2 found this helpful
      1 Comment
      Report
      Copy
      G
      Gaurav801110
      from Delhi, Delhi
      Feb 25, 2019
      Report
      Copy

      I ordered a jutti of rs.424 from flipkart and payment by debit card after that i cancelled my order and flipkart refund my money of rs.424
      On 12 february 2019.
      But the money refund by flipkart is not credit in my bank account. Plzzz help..

      Ref. Number:-ppmp[protected]
      Auth. Code:-297832
      A/c name:- punjab national bank, you can also contact on [protected].
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I have send money to another bank account so plz i want back my 5900 rupees in my account back
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Riteshtolani
        from Bhopal, Madhya Pradesh
        Feb 25, 2019
        Report
        Copy

        Address: Peters compound sehore, Sehore, Madhya Pradesh, 466001

        I did the payment of 6900 on 11th feb 2019 for my credit card bill but they say they dint received it the amount is not even refunded to my account i did the payment through pnb mobile banking, i did the mail complaint to the pnb credit card department and even to the mobile banking department but no body is giving the response even i wrote an application and submitted to the branch also but they also not given any response
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          CHANDRA bna
          Feb 25, 2019
          Report
          Copy

          When i try to fill aiims exam undergraduate (Mbbs) but payment failed due to some issues i don't know but i pay 1500 inr for filling aiims exam ug form online and my payment not goes to aiims they write payment unsuccessful due and money deducted from my account of 1500 and not return and gave tracking id cpn8125986 when i complained to branch they said i can't do anything. So pls how can get our deducted money.
          +2 photos
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravi.ssskm
            from Jaipur, Rajasthan
            Feb 22, 2019
            Report
            Copy

            During the online transaction otp is sending on my previous mobile number [protected] (Previous mb). I am facing this problem from 3-4 days. I updated it before some time. And it is showing my new number on my account summery.

            I complaint about it on yesterday, my srn no [protected]

            Ravi kumar meena
            Acc no..[protected]
            Current registered mb. [protected]
            Previous mb [protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pankhudi Khetan
              from Mumbai, Maharashtra
              Feb 22, 2019
              Report
              Copy

              Address: Sai nagar opp. Gomti hotel s.k.traders 2nd gali pardi Nagpur, Sai nagar opp. Gomti hotel s.k.traders ke 2nd gali plot no. 11,sai nagar pardi, 440008

              I purchased tupperware 1.7 container from amazon 8/7/2018 and done full payment by card but received damaged product and but amazon is saying that refund has been send to bank. so contact customer service and file charge dispute the had given me a no. refund. reference no. 75503728201021505486848 but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Feb 22, 2019
              Updated by Pankhudi Khetan
              What about my refund

              Feb 22, 2019
              Updated by Pankhudi Khetan
              What about my refund

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                siyappa queen
                from Noida, Uttar Pradesh
                Feb 22, 2019
                Report
                Copy

                Address: West Karawal nagar s.b.s.coloney. gali no -5 delhi 10090, New Delhi, Delhi, 110090

                I transferred money from the bank to my petym wallet but they did not come in my wallet, but were cut off from the account.
                Paytm refunded money within 2 hours,
                (Refunded amount of rs. 8000 and rs. 8000 to punjab national bank vide their reference no[protected],[protected]..
                But the money has not been refunded in my pnb account yet. Please tell how much time it will take to refund..
                +3 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ram bihari 4567
                  from Gumia, Jharkhand
                  Feb 21, 2019
                  Report
                  Copy

                  Address: 821307

                  I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 january and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not. Some behaviour by branch also.
                  Don't know what to do.
                  +2 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Feb 21, 2019
                  Updated by Ram bihari 4567
                  I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                  Don't know what to do.

                  Feb 21, 2019
                  Updated by Ram bihari 4567
                  I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                  Don't know what to do.

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mukesh Rustagi
                    from Dirba, Punjab
                    Feb 21, 2019
                    Report
                    Copy

                    Address: 110091

                    Bank is regularly sending credit card statement while i have no pnb credit card and also never used any card from pnb.

                    I complained to thier customer care by mail and phone many times but no resolution. Even complained to their ho, zonal office but no body cares.

                    Please help at the earliest

                    Mukesh rustagi
                    [protected]
                    [protected]@yahoo.co.in
                    Dob[protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    I have account in PNB referance no[protected]. amazon creadited in my account but balance not shown in my account

                    wrong charges while I have no pnb credit card - Comment #3359218 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pravin Arya
                      from Lalganj, Bihar
                      Feb 20, 2019
                      Report
                      Copy

                      I am not getting sms alert service

                      I am not getting msg alert service like balance enquiry, otp etc i am only getting msg your mobile no. Is not registered but mobile is registered saying bank agent. I also get message your message alert service has been enabled. I want to seeding adhar no. Online but not getting otp that cause i am not able to linking adhar no. With bank a/c. So
                      Pls enable my message alert service....
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Sahilchaudhary123
                      from Delhi, Delhi
                      Feb 18, 2019
                      Report
                      Copy

                      Address: Chandigarh, Punjab, 160017

                      Fradulent transaction of 39, 998 made from my pnb account which was linked with paytm and transaction made on the gateway of paytm on date 30/10/18, chasing and struggling from 3 months to get my money back. I informed bank within 5 min when OTP generated and msg of that otp deflect on my phone, which was not processed by me.
                      I am suffering lot to get my hard earned money back.
                      +4 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aamir Siddiqu
                        Feb 18, 2019
                        Report
                        Copy

                        Address: Bhopal, Madhya Pradesh

                        PNB — money stuck in Atm machine
                        A
                        Aamir Siddiqui
                        to atmcell, care
                        4 days agoDetails
                        Dear Sir/Mam,

                        I am MD Amir i have my account in Punjab national bank, moga Punjab On 1st February I withdraw 10000(Ten Thousand Rupees) from PNB ATM from Bhopal Parihar chowraha but the ATM got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they told to wait 24 hours to register complain. after 24 hours i called and they gave me Complain no, M13978973 and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
                        Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                        Name, MD Amir
                        Father name, kheasal Ahmad
                        A/c no, [protected]
                        Complain no, M[protected]
                        Mobile no, [protected]
                        +1 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Preeti Richhariya
                          from Indore, Madhya Pradesh
                          Feb 16, 2019
                          Report
                          Copy

                          Address: Chhatarpur, Madhya Pradesh, 471001

                          Submit a complaint
                          I purchased lava captain lite (1100 arond from amazon on 06.02.19 and done full payment by debit card but order was cancelled on same day 06.02.19 and now amazon is saying that refund has been sent to your bank so contact customer service and fill charge dispute form. They had given to me reference number[protected] but customer service is saying that they can file nothing fill charge dispute form and can only check if money came to your account or not.
                          Now don't know what to do.
                          So please sir help me
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          On 14.2.2019 my credit card was unauthorisedly debited by Rs.3849. no OTP was received and I got the message on my mobile that my crard has been debited with Rs.3849(EB0804) AT GURUGRAM COMMUNITY MATRIMONY. It is strange that card was debited without any OTP.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ruby Singh.
                            from Gurgaon, Haryana
                            Feb 16, 2019
                            Report
                            Copy

                            I booked 5 tickets through irctc in last 4 days through my pnb account. 4 of them got cancelled but i haven't received any refund yet. I called customer service on 1st day they told, my account details are not shown there so they registered my complaint for such. After 2 days when i called same thing happened they sent a mail regarding reply. Today i called again same happened and they sent mail for reply. I tried to contact my home branch but no one's picking call.
                            What should i do even customer supervisors are of no help only solution they have is, wait. It's been almost a week and every single time they told me same thing.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            I have done transaction of amount 251 on[protected] via phonepe. Amount debited from my account but not credited in receiver's account. Please help me to get my money back and give information when i will get my money back.

                            UTR No. :[protected]

                            I didn't get my refund - Comment #3355348 - Image #0
                            Some error attachment of screenshot

                            I didn't get my refund - Comment #3355506 - Image #0
                            Gopal Hambir's reply, Feb 15, 2019
                            FIND THE SCREENSHOT OF NET BANKING ERROR
                            My ppy ac is not registered in my internet banking .i registered but this is showing in error.

                            that error is :ppf a/c not linked. pan number is not updated in GBM .

                            please use the link ppf offline request for linkage.
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nandini bhardwaj
                              from Delhi, Delhi
                              Feb 15, 2019
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hey i paid my father policy 20721488, after that i came to know that from this year only policy holder can pay the policy amount but i paid two tyms
                              One on 04 feb 2019 with the transaction id n[protected] and
                              Second on 07 feb 2019 n1902071013124130621191
                              From my idfc account [protected].
                              And i submit one application with all the relevant document to the branch of pnb metlife office sector 63.
                              Now my father got a call three days before that the amount is settle down against your policy on 6 feb 2019.
                              So i just want to know which date transaction they settle down and if they settle down 4 feb amount then they have to pay back me amount of 7 feb.in my account.
                              +3 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Feb 22, 2019
                              Updated by nandini bhardwaj
                              this is not pnb
                              its a insurance punjab national bank met life insurance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bhoopi Fauzdar
                                from Jodhpur, Rajasthan
                                Feb 14, 2019
                                Report
                                Copy

                                Address: Bharatpur, Rajasthan, 321602

                                Sir i want to take mudra loan for manufacturing of hawai chappal business
                                I contact to branch of nadbai (Bharatpur) rajasthan but the branch manager say that this facility is not available here now
                                I want loan of 4 lakh
                                Plz give me loan i have completed all the documents that needed my contact no. Is [protected]
                                Email [protected]@gmail.com
                                It is request to you that plz resolve my problem & give me loan
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I use my pnb card in SBI ATM and I am unable to withdrawal 200RS and I see the ATM screen they said transaction failed but the amount is deducted in account. This can be held on 7 Feb 2019.

                                not giving mudra loan - Comment #3355576 - Image #0
                                Shubham Jadaun's reply, Feb 14, 2019
                                Dear sir deduction of money image
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aamir Siddiqu
                                  Feb 14, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bhopal, Madhya Pradesh

                                  I am md aamir i have my account in punjab national bank, moga punjab on 1st february ij withdrawl 10000 from pnb atm from bhopal parihar chowraha but the atm got hanged and the money didn't came out. I had registered a complaint of 10000 rupees which got stuck in atm machine during the transaction, i immediately call customer care of punjab national bank they gave me complaint number and respond that i'll get back the amount in 7 working days, but now they are saying that my request is in process its already too late.
                                  Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                                  Name, md amir
                                  Father name, kheasal ahmad
                                  A/c no, [protected]
                                  Complain no, m13978973
                                  Mobile no, [protected]
                                  Atm wdr 7638 pd
                                  +1 photos
                                  Feb 14, 2019
                                  Complaint marked as Resolved 
                                  They din nothing yet only they register complaint and gave me the Complain no, M13978973
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Feb 14, 2019
                                  Updated by Aamir Siddiqu
                                  I am MD Aamir i have my account in Punjab national bank, moga punjab On 1st February ij withdrawl 10000 from pnb atm from bhopal Parihar chowraha but the atm got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they gave me complaint number and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
                                  Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                                  Name, MD Amir
                                  Father name, kheasal Ahmad
                                  A/c no, [protected]
                                  Complain no, M13978973
                                  Mobile no, [protected]
                                  Atm wdr 7638 pd

                                  Feb 14, 2019
                                  Updated by Aamir Siddiqu
                                  Why its written resolved ..
                                  You did nothing yet.
                                  Feb 16, 2019
                                  Updated by Aamir Siddiqu
                                  Still didn't receive the money or any help from PNB.
                                  I tried contact customer services they have no update.
                                  Feb 18, 2019
                                  Updated by Aamir Siddiqu
                                  No response yet.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Adnan khan123
                                    from Lucknow, Uttar Pradesh
                                    Feb 13, 2019
                                    Report
                                    Copy

                                    Address: Lucknow, Uttar Pradesh, 226006

                                    They treat their customers like they are playing passing the ball.. When you approach one banker for any query he throws you to another banker.. I was there today since the morning to afternoon nothing happened in my problem.. They were not even on their chair.. They jst roaming and chilling with their banker friends all the time.. Please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them.. This branch address is - 1st lane corner nishatganj
                                    Pin code - 226006.. Yours sincere customer..!
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 13, 2019
                                    Updated by Adnan khan123
                                    They treat their customers like they are playing passing the ball..when you approach one banker for any query he throws you to another banker.. i was there today since the morning to afternoon nothing happened in my problem.. they were not even on their chair.. they jst roaming and chilling with their banker friends all the time..please kindly take an strict action against them so that it shouldn't repeat with the villagers people who cannot come to you and write a complaint about them..this branch address is- 1st lane corner nishatganj
                                    Pin code- 226006.. yours sincere customer..!
                                    Refund is not receive by Punjab national Bank/phonePe please help me

                                    attitude of bankers and misbehaviour - Comment #3351949 - Image #0
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit