Punjab National Bank [PNB] Complaints & Reviews

Dear concern,
I am the customer of Punjab National Bank having an account. I did a transaction through ATM on 09.01.2019 for Rs.5000/- but amount not received due to server error. The amount was deducted from my account. So I did a complaint number SR A[protected], over the phone on Punjab National Bank customer care on 09.01.2019 and it is not yet resolve despite many reminders on call to customer care.
Please help.

I purchased two shoes rs-786 and rs-673 from myntra on 20/01/19 and full payment by debit card but oder was cancelled on 20/01/19 or 21/01/19and now mantra is say that refund has been send to bank so contact customer service they had give me a reference id[protected] or[protected] but customer service is saying they can file nothing and can only check if money can to your account or not. Don't know what to do

I purchase one plus 6t mobile phone of ₹37999 online from amazon india on 24 jan 2019 and paid full amount through debit card but order was cancelled on 25 jan 2019 due to one reasons and now amazon is saying that refund has been send to bank and contact customer service and they told file charge dispute they had given me a refund reference no.# 75503729027026547424350 & order no.#[protected].
But the bank customer service and bank branch is saying they can file nothing like charge dispute and can only check account balance and transactions.

Please help me.

Hello
I ordered the product from amazon but due to continuous delay in reaching of product i cancelled the order.
I claimed for the refund and the claim process had started on[protected].
The amount of rs 7497.90 was to be refunded within 5 days to my bank account (Punjab national bank) but it is been 10 days now, there is no refund.
I am continuously calling amazon for assistance they cleared me that they have initiated the refund and suggested me to approach to pnb for refund.
I now started sharing my grievance to pnb pertaining to the refund but they are saying we cannot do anything even they are not taking the arn or the reference number to check the details.
I requested them to tell me how to raise the transaction dispute but again they rejected to provide me the detail to reach the solution.
I request them to solve the issue as soon as possible and i also demand stringent action from government so as for the hassle free services to the customer.

My refunds made by amazon.in on 24 jan 2019 but not credited to my account till today they provide me (Rrn) which is successful by amazon but pnb refuse to credit any amount i am providing rrn-75503729025026494690930 they also provide me txn id which is transaction id1112jc6kka5r0m1ehs9augfew
Transaction id18nq896ej4f
Processor trace id5483029221046905404078 which till today not credited to my account what can i do amazon said file charge dispute form against bank but bank and customer told me that there is nothing like dispute form what can i do

I purchased 2covers for mobile phone ₹352 from flipkart on 30/01/2019 and done full payment by debit card but order was cancelled on 30/01/2019 and now flipkart is saying that refund has been send to bank. So contact customer service and file charge.
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

[resolved] punjab national bank [pnb] — refund from online purchase

Kartik chaudhary
Submit a complaint
I purchased honee a1 lite mobile phone ₹7211from amazon on 18/01/2019 and done full payment by debit card but order was cancelled on 22/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75503729024026470290334
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Dear sir,
I had a very experience from pnb and that is why i am writing this complaint. I have to pay 2 days interest of my take over loan amount unnecesarilly in both bank because pnb delayed my cheque for one day and remaining days are weekend off for hdfc.

After all verification from pnb my loan was approved by 31st jan 2019 (Thursday). I requested relationship manager to do the final process after 2 days because that saturday and sunday are weekend off for hdfc. But he urged me to do that on that day expecting loan can be closed in upcoming day. But next day executive who comes to bank didnt reach the bank by evening.

My pnb relationship manager:

Relationship manager: shinoy g
Mobile no: [protected]
Branch address: 48/559c, 1st floor, r p arcade, near gold souk mall, ponnurunni, vytilla, ernakulam-682019
Branch phone no.:[protected]

The mail i got regarding transaction on 1st feb 2019.

Dear customer,

Thank you for choosing pnb housing as your preffered partner. The transaction for your housing loan, account no hou/coc/1118/608829 has been scheduled for 31/01/2019, 12:00pm at cochin. Request you to please be available for the transaction as per the schedule along with the requisite documents and procedures as applicable.

The contact details of the lawyer facilitating your transaction are as below
A) name of the lawfirm - k r ganesh
B) lawyer representative - k r ganesh
C) contact no - [protected]
D) email id. - [protected]@yahoo.co.in

Should you need any assistance kindly get in touch with your respective branch customer service manager.

Regards,
Team pnbhfl

Branch:
Pnb housing finance limited, 1st floor, r p arcade, adjacent to gold souk mall, kochi, kerala 682019

On 29th jan 2019, i transferred an amount of rs. 1000 form my pnb savings account to my ppf account (Both are in same branch). I transferred it using net banking. The amount has been deducted from the savings account but is not reflected in the ppf account.
In the transactions window this transaction is shown with a status 'suspect'. I talked to call center people and they told me to visit the branch, and when i went to the branch...

Sir, i have purchased two time at rs 249. But amount were deducted and purchase were failed, so please support me and kindly refund my money on the date of 31st january at time 10:25pm so sir please refund it. I don't know how the amount were deducted but purchase were failed so i try my second chance then again same thing done and the total amount deducted from my account were rs 498 so please help me and supporte me and refund my money

I visited to the sbi bank atm to withdraw money from my pnb atm card, i entered 10000 amount first and the transaction was declined, again i tried with 10000 amount, again the transaction got decline. Then i tried to enter small amount 5000, again the transaction got declined.
As soon as i came out of the atm without any money, i received the message of amount deduction of 25000 from my pnb account.
Please let me know how can i get my money back.

Purchased uc cash via in-app purchase of pubg mobile on 31 january 11:53 am via internet banking. Costing rs.1874 for uc credit of 1800.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same....

My mobile number is [protected]. A refund from amazon.in was initiated on 22nd jan 2019. But till 30th jan, i did not get any refund. I request you to help me
The reference number is 75503729023026441112279. My account is in pnb bank. The bank people said they have nothing to do with the reference number. They were asking to contact amazon.in but amazon is telling contact pnb.

I am karan jakhar s/o ashok kumar. A/c no: [protected]. I purchased a laptop from amazon using my debit card on 20 jan 2019, but due to some reason i cancelled the order same day. The refund was initiated by amazon on 21 jan 2019 but i account isn't showing any credited amount.
Amazon provided me with a reference no. For the refund transaction: 75503729022026415756045.

Dear sir i have recharge my no.of an amount of Rs. 35 Through UPI. But it was unsuccessful. As on date 23 dec. 2018. So I again recharged it via sme process. Now it was successful. On the same day i registered my complaints for refund of my unsuccessful recharge debit. Customer Care executive said me wait for one month to resolve this issue. You will get refund within one month. I wait for it for onw month. But issue not resolved. Now customer Care executive says that there are only one one transaction showing to me which is successful to recharge. now your complaints has been closed. But I have a statement of two transaction on the same day. Which is enclosed herewith. Please see this statement. &resolve my issue.

Dear sir, i ordered a product from amazon using my debit card costing rs 1364 and for some reason i had to return it and wanted amazon to refund my amount of the same. My refund was initiated by amazon on 22nd january, 2019. It’s refund reference number is 75503729023026439962792 but my bank account has not been credited till now. It’s an issue with bank. I have confirmed with amazon and they are saying that they have successfully processed the refund. But pnb customer service is saying that they can file nothing like charge dispute and can only check if money came to my bank account or not. Same behaviour by branch also. Many times i called customer services of pnb and also visited home pnb branch but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.

Yours
Vishal s/o rajbir singh

Dear sir/m

Kindly find enclosed herwith the attached files, the matter is self explanatory with the complaint no. Sr a[protected] on dated 06.01.2019, on the issue i have made request so many times since 27.12.18 to the the third party i. E. Filkart but their c s refuse to return or place my order again as they did not get the amount.
Besides that as far as my complaint no. Sr a[protected] pnb customer support directed to me to complaint here to resolve the aforesaid matter.
Therefore please resolve the issue at the earliest for the sake of bank as well as customer support.


Thanks
Pradeep kumar burman
Account no. [protected]
Pnb uttarkashi

I purchased himalaya ayurslim fat burn 180 capsules + ayurslim sliming tea 2 pc. (20 tea bags)
Sold ₹640 from amazon on 30/12/2018 and done full payment by debit card but order was cancelled on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75503729015026216292082 &
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Sir maine amazon pe payment krvi thi 509.30 lekin paise ket geye h... Or payment ni hu hui h pls sir dekhna account no [protected] name rubal kumar... Pls sir[protected] krebayi thi payment... Lekin amazon bale bol rahe h decline hui h.. Pls se this matter pin code 176085 pls sir amazon bol rahe h ki bank walo se pucho... Pls sir jaldi jaldi krana

I purchased generic faux leather jacket at (1999) from amazon on 22/01/2019 and done full payment by debit card but order was cancelled on same day 22/01/2019 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 925897 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
Now don't know what to do.
Plz help me