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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 119

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S
Santosh Kadi
from Bengaluru, Karnataka
Feb 4, 2019
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Address: Bagalkot, Karnataka

I made an order in myntra online shopping site which is an analog watch that has been returned due to some issues and the price of that product is 565.31 rs and after few days i had been contacted to customer care regarding refund they said the refund was done from our side and said to contact for our bank. So here they sent the details
Refund transferred - order number - 109772572272909338801

As we see, refund has been processed on 21 jan 2019, it will take 7-10 days to reflect in the source account.

Amount - rs. - 565.31 - bank reference number is[protected]
So i suggest that amount should be refunded to my bank account early
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    lalitverma187
    from Palampur, Himachal Pradesh
    Feb 4, 2019
    Resolved
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    Resolved

    Address: 122017

    I have transacted of 1250 from my card on freecharge. I returned the product and freecharge has intitaed a refund of 1150 (473 +677) on 20/01/2019 now bank has not given me my refund even after 14 days. I have contacted the bank nearly 20 times they are not saying anything. I have contacted freechrage they said they have given the refund and provided me a refund reference no.[protected] and said me to raise a dispute charge with bank.
    Name-lalit verma
    Acc. No.-[protected]
    Mobile. No.-[protected]
    Feb 5, 2019
    Complaint marked as Resolved 
    My refund came i dont know its due to complaint or not but i m happy
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 04, 2019
    Updated by lalitverma187
    I have also mail the bank at [protected]@pnb.co.in and i have not received the reply even after 48 hrs.
    I open scss2004 scheme account name sarla bandi 13 north rajmohalla street no -1at dated1/11/2018 in indore my a/c no-scss a/c no-193600scss000019 sol id-193600 a/c holder id-SAH19360015 operative a/c no-[protected] bank not giving me scss account pass book from last 2 months
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      D
      Dharmendra kumar 1992
      from Muzaffarpur, Bihar
      Feb 4, 2019
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      Sir the brach in khizarsari pnb is closed without any reason, there are many people are waiting that when will be bank is open but bank manager says to us the bank is not open.. There are strike. Sir we are many problem if bank is not do our work. Sir as soon as solve our problem. There are some people as like patient. Some as like hungry without money. But bank is not hearing us..
      So sir please solve our problem as soon as. Thanks..
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Feb 04, 2019
      Updated by Dharmendra kumar 1992
      Sir, khizarsari, Gaya ( Bihar) This bank is closed and don't our work.All employers are present here . We are waiting that when will be bank open..But bank manager says to us bank will be not opened.. Thanks
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        M
        Mamunisaha
        from Patna, Bihar
        Feb 3, 2019
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        I ordered a indian economy :for upsc civil services and other state psc examination on 16 jan 2019. Because of some reason i returned it and my return pick up is scheduled for :wednesday 23 jan 2019 and the amount of this item is 419 and order no. Is[protected]. My complain is that i didn't get my refund yet. I request to amazon for deposit my amount in my account as soon as possible. Thank you..
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          stephy2208
          from Noida, Uttar Pradesh
          Feb 3, 2019
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          Address: New Delhi, Delhi, 110059

          I was supposed to get a refund of rs 1999.9 against order id [protected]_1 on 21 january 2019. Its been 2 february now i have still not received the refund in my bank.
          Payment gateway id : [protected]
          Payment gateway name: payu
          Refund reference number : 30001090229014129469238.

          Please see to the problem as soon as possible. I have faced a lot of problems with pnb bank. I am very disappointed.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            shehnaz saifi
            from Delhi, Delhi
            Feb 3, 2019
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            Address: New Delhi, Delhi, 110018

            Dear concern,
            I am the customer of Punjab National Bank having an account. I did a transaction through ATM on 09.01.2019 for Rs.5000/- but amount not received due to server error. The amount was deducted from my account. So I did a complaint number SR A[protected], over the phone on Punjab National Bank customer care on 09.01.2019 and it is not yet resolve despite many reminders on call to customer care.
            Please help.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              B
              Bindhyanchal Kumar
              from Darbhanga, Bihar
              Feb 2, 2019
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              Address: 802166

              I purchased two shoes rs-786 and rs-673 from myntra on 20/01/19 and full payment by debit card but oder was cancelled on 20/01/19 or 21/01/19and now mantra is say that refund has been send to bank so contact customer service they had give me a reference id[protected] or[protected] but customer service is saying they can file nothing and can only check if money can to your account or not. Don't know what to do
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              I received a sms on 29/01/19 that amount of 8000 is debited from your account with detailsPROD/A01/[protected]/NFSI/0 which is not debited by me

              Please look into the matter and refund my money as soon as possible
              On 23/06/2022 two unknown transaction amount of 5139.62 and 5139.62 is debited from my account with details PROD/A10/783182/VISI/[protected] which is not debited by me.

              Please check this transaction and refund my money.
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                S
                sumit1610
                from Indore, Madhya Pradesh
                Feb 2, 2019
                Resolved
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                Address: Datia, Madhya Pradesh, 475661

                I purchase one plus 6t mobile phone of ₹37999 online from amazon india on 24 jan 2019 and paid full amount through debit card but order was cancelled on 25 jan 2019 due to one reasons and now amazon is saying that refund has been send to bank and contact customer service and they told file charge dispute they had given me a refund reference no.# 75503729027026547424350 & order no.#[protected].
                But the bank customer service and bank branch is saying they can file nothing like charge dispute and can only check account balance and transactions.

                Please help me.
                Feb 4, 2019
                Complaint marked as Resolved 
                Refunded
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Feb 02, 2019
                Updated by sumit1610
                My bank account no. #[protected] and ifsc code is #PUNB0193500.
                In transaction section,
                it is shown that " NO ELIGIBLE 'FROM ACCOUNT' FOUND FOR THE USER" As a picture has been submitted below.
                what should i do so that i continue my transiction ????
                plz help me to get over rid from this problem..
                Sir refund give by PhonePe in my bank account but it not add in bank . Phone give refund on 21 January and bank give maximum time of 30 January but not response by bank plz solve my problem sir thanku
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                  A
                  Atharv Sharma
                  from Lucknow, Uttar Pradesh
                  Feb 2, 2019
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                  Address: Lucknow, Uttar Pradesh, 226028

                  Hello
                  I ordered the product from amazon but due to continuous delay in reaching of product i cancelled the order.
                  I claimed for the refund and the claim process had started on[protected].
                  The amount of rs 7497.90 was to be refunded within 5 days to my bank account (Punjab national bank) but it is been 10 days now, there is no refund.
                  I am continuously calling amazon for assistance they cleared me that they have initiated the refund and suggested me to approach to pnb for refund.
                  I now started sharing my grievance to pnb pertaining to the refund but they are saying we cannot do anything even they are not taking the arn or the reference number to check the details.
                  I requested them to tell me how to raise the transaction dispute but again they rejected to provide me the detail to reach the solution.
                  I request them to solve the issue as soon as possible and i also demand stringent action from government so as for the hassle free services to the customer.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    prabhat_singh008
                    from Noida, Uttar Pradesh
                    Feb 2, 2019
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                    Address: Gurgaon, Haryana, 122016

                    My refunds made by amazon.in on 24 jan 2019 but not credited to my account till today they provide me (Rrn) which is successful by amazon but pnb refuse to credit any amount i am providing rrn-75503729025026494690930 they also provide me txn id which is transaction id1112jc6kka5r0m1ehs9augfew
                    Transaction id18nq896ej4f
                    Processor trace id5483029221046905404078 which till today not credited to my account what can i do amazon said file charge dispute form against bank but bank and customer told me that there is nothing like dispute form what can i do
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      ankits3265
                      from Chennai, Tamil Nadu
                      Feb 1, 2019
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                      Address: 110044

                      I purchased 2covers for mobile phone ₹352 from flipkart on 30/01/2019 and done full payment by debit card but order was cancelled on 30/01/2019 and now flipkart is saying that refund has been send to bank. So contact customer service and file charge.
                      But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                      Same behaviour by branch also.
                      Don't know what to do
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        K
                        Kartik Chaudhary
                        from Delhi, Delhi
                        Feb 1, 2019
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                        Address: Bijnor, Uttar Pradesh, 246761

                        [resolved] punjab national bank [pnb] — refund from online purchase

                        Kartik chaudhary
                        Submit a complaint
                        I purchased honee a1 lite mobile phone ₹7211from amazon on 18/01/2019 and done full payment by debit card but order was cancelled on 22/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75503729024026470290334
                        But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                        Same behaviour by branch also.
                        Don't know what to do
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          J
                          Jayakumar A U
                          from Ernakulam, Kerala
                          Feb 1, 2019
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                          Address: 682019

                          Dear sir,
                          I had a very experience from pnb and that is why i am writing this complaint. I have to pay 2 days interest of my take over loan amount unnecesarilly in both bank because pnb delayed my cheque for one day and remaining days are weekend off for hdfc.

                          After all verification from pnb my loan was approved by 31st jan 2019 (Thursday). I requested relationship manager to do the final process after 2 days because that saturday and sunday are weekend off for hdfc. But he urged me to do that on that day expecting loan can be closed in upcoming day. But next day executive who comes to bank didnt reach the bank by evening.

                          My pnb relationship manager:

                          Relationship manager: shinoy g
                          Mobile no: [protected]
                          Branch address: 48/559c, 1st floor, r p arcade, near gold souk mall, ponnurunni, vytilla, ernakulam-682019
                          Branch phone no.:[protected]

                          The mail i got regarding transaction on 1st feb 2019.

                          Dear customer,

                          Thank you for choosing pnb housing as your preffered partner. The transaction for your housing loan, account no hou/coc/1118/608829 has been scheduled for 31/01/2019, 12:00pm at cochin. Request you to please be available for the transaction as per the schedule along with the requisite documents and procedures as applicable.

                          The contact details of the lawyer facilitating your transaction are as below
                          A) name of the lawfirm - k r ganesh
                          B) lawyer representative - k r ganesh
                          C) contact no - [protected]
                          D) email id. - [protected]@yahoo.co.in

                          Should you need any assistance kindly get in touch with your respective branch customer service manager.

                          Regards,
                          Team pnbhfl

                          Branch:
                          Pnb housing finance limited, 1st floor, r p arcade, adjacent to gold souk mall, kochi, kerala 682019
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Feb 01, 2019
                          Updated by Jayakumar A U
                          I will lose 3 days interest ie: 2400/- for 32 Lakhs Rupees because the cheque issues was not delivered today.
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                            Karan Katiyar
                            from Sawai Madhopur, Rajasthan
                            Feb 1, 2019
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                            On 29th jan 2019, i transferred an amount of rs. 1000 form my pnb savings account to my ppf account (Both are in same branch). I transferred it using net banking. The amount has been deducted from the savings account but is not reflected in the ppf account.
                            In the transactions window this transaction is shown with a status 'suspect'. I talked to call center people and they told me to visit the branch, and when i went to the branch they have not solved the problem.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Feb 01, 2019
                            Updated by Karan Katiyar
                            Details of the Trans. are as follows

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                              Brajesh Sao
                              from Murwara, Madhya Pradesh
                              Jan 31, 2019
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                              Sir, i have purchased two time at rs 249. But amount were deducted and purchase were failed, so please support me and kindly refund my money on the date of 31st january at time 10:25pm so sir please refund it. I don't know how the amount were deducted but purchase were failed so i try my second chance then again same thing done and the total amount deducted from my account were rs 498 so please help me and supporte me and refund my money
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Amit3112Sharma
                                from Dehra Dun, Uttarakhand
                                Jan 31, 2019
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                                Address: Dehradun, Uttarakhand, 248001

                                I visited to the sbi bank atm to withdraw money from my pnb atm card, i entered 10000 amount first and the transaction was declined, again i tried with 10000 amount, again the transaction got decline. Then i tried to enter small amount 5000, again the transaction got declined.
                                As soon as i came out of the atm without any money, i received the message of amount deduction of 25000 from my pnb account.
                                Please let me know how can i get my money back.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                This is a fake site, please don't post anything for help here
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                                  Anmolkansal2
                                  from Agra, Uttar Pradesh
                                  Jan 31, 2019
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                                  pubg purchase

                                  Address: Meerut, Uttar Pradesh

                                  Purchased uc cash via in-app purchase of pubg mobile on 31 january 11:53 am via internet banking. Costing rs.1874 for uc credit of 1800.

                                  My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
                                  Its a huge sum of money and i'm worried for the same....
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                                  Naga/sai
                                  from Phagwara, Punjab
                                  Jan 31, 2019
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                                  My mobile number is [protected]. A refund from amazon.in was initiated on 22nd jan 2019. But till 30th jan, i did not get any refund. I request you to help me
                                  The reference number is 75503729023026441112279. My account is in pnb bank. The bank people said they have nothing to do with the reference number. They were asking to contact amazon.in but amazon is telling contact pnb.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Karan Jakhar
                                    from Chennai, Tamil Nadu
                                    Jan 30, 2019
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                                    Address: 603203

                                    I am karan jakhar s/o ashok kumar. A/c no: [protected]. I purchased a laptop from amazon using my debit card on 20 jan 2019, but due to some reason i cancelled the order same day. The refund was initiated by amazon on 21 jan 2019 but i account isn't showing any credited amount.
                                    Amazon provided me with a reference no. For the refund transaction: 75503729022026415756045.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Bk Tyagi
                                      from Gurgaon, Haryana
                                      Jan 30, 2019
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                                      Address: Ghaziabad, Uttar Pradesh, 201009

                                      Dear sir i have recharge my no.of an amount of Rs. 35 Through UPI. But it was unsuccessful. As on date 23 dec. 2018. So I again recharged it via sme process. Now it was successful. On the same day i registered my complaints for refund of my unsuccessful recharge debit. Customer Care executive said me wait for one month to resolve this issue. You will get refund within one month. I wait for it for onw month. But issue not resolved. Now customer Care executive says that there are only one one transaction showing to me which is successful to recharge. now your complaints has been closed. But I have a statement of two transaction on the same day. Which is enclosed herewith. Please see this statement. &resolve my issue.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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