Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: May 5, 2026
Complaints 4898
Resolved
1100
Unresolved
3798
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Coolboydeepak
Mar 3, 2019
Report
Copy

Address: Rani bagh, New Delhi, Delhi

Dear sir,

Pnb a/c -[protected] levy in qab charges.
I am maintaining a saving bank account with your rani bagh branch delhi, when i recently check my passbook details through pnb app, i was shocked to note that the bank had deducted 1098 towards qab charges where as my account balance is 2727, its up to the minimum balance of 2000 under the guidelines.

In this connection it may be mentioned that as per rule 4.1 printed on the passbook issued to me on[protected], a minimum balance of rs 1000/- is required to be maintain and i was piously complying with the same though i could not operate the a/c for quite some time

I was never informed by the bank of the above change in the bank rules either orally or in writing, except for the above letter and i am maintaining the minimum balance of rs. 2000/- since then

Had i been aware of their charge's of the minimum balance, i would have certainly complied with the same instead of waiting for the bank of debit 1098 rs to my a/c in the regard and cry at a later date before the bank
I request you to please look into the matter and revers the qab charges levied illegally in my above pnb account under advice to me.
An early response in the matter is solicited
Yours faithfully

Deepak kumar
Wz-143 shakurpur village delhi
Mobile number-[protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I'm not receiving otp from pnb bank during online payment
I have purchased a product from amazon. And returned it, they have initiated the refund on 8 feb but still it hasn't been reflected.
The amount was of Rs. 280
[protected] reference no.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jayant Bothra lunkaransar
    Mar 2, 2019
    Report
    Copy

    I buy from amazon and after return the product but my refund is not recived in my account i call to many time to pnb customer and amazon customer care and say go to pnb branch and give solutation from bank branch my refund inicited on 01/01/2019 but not recived i go to branch but bank officier not help me what i do and my refund reference no is 74332749002900101030604.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Virat pandey
      from Renukut, Uttar Pradesh
      Mar 1, 2019
      Resolved
      Report
      Copy
      Resolved

      I purchased a gift from amazon on 14/02/2019 and done full payment by debit card but order was cancelled on 16/02/2019 and now amazon is saying that refund has been send to bank and they send me reference code #75503729050027164308181 and said to contact customer and fill charge dispute form. I have contact to customer care of bank but they did nothing.
      Mar 1, 2019
      Complaint marked as Resolved 
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        manish10732
        from Nagar, Rajasthan
        Mar 1, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Nagarnausa, Nalanda, Bihar, 801305

        Sir,

        I have an account in pnb nagarnausa a/c : [protected]. It is a family pension account. Branch code is 272800. Address is : punjab national bank nagarnausa, nalanda. The bank is recovered some amount from my pension. Now it is completed and extra amount is recovered. But bank is not stoped and not giving the excess amount. I have contacted the branch, and customer care from last 3 months but till now i didn't get any result. My pension is already too less and in that they are continuously cutting the ammount.

        I am requesting you to do something and resolved this issue.

        Thank
        Rekha devi
        Mar 25, 2019
        Complaint marked as Resolved 
        complaint resolved. Please do needful action on my second complaint against shara Q-shop Please.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dileep1997
          from Jaipur, Rajasthan
          Feb 28, 2019
          Resolved
          Report
          Copy
          Resolved

          Hello sir,
          My self jyoti kumari
          And my ac no. [protected]
          Mastercard ending in 5493

          I purchased himalaya ayurslim fat burn 180 capsules + ayurslim sliming tea 2 pc... 640 rupees from amazon on 30/12/2018 and done full payment by debit card and i received but order was returned due to some technical issues on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#75503729015026216292082
          But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
          Same behaviour by branch also.
          Don't know what to do
          Mar 4, 2021
          Complaint marked as Resolved 
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aaqi6
            from Delhi, Delhi
            Feb 27, 2019
            Report
            Copy

            Address: Bara Hindu Rao Azad Market Delhi 110006, New Delhi, Delhi, 110006

            Today i withdraw 50000/ when i count the money i noticed that a 500 rupee note has colour stains so i give it back to the person who is sitting at withdrawal counter. He said he will not exchange the note and said many inappropriate things like"tere bs ki hai to badal wa k dikha de"
            I am a college going student and this incident totally terrified me
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            I have no any transaction in my account, with atm, phone pay any type response code -057 show and phone pay error, your account is blocked & forgen please contact your bank really I take a action regarding this, I face last to days many problems, I request please solve my problem I call help line no but no response, please take a action
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sarthak732000
              from Bholath, Punjab
              Feb 27, 2019
              Report
              Copy

              Address: ward no 8, Champawat, Uttarakhand, 262309
              Website: pnb and amazon

              I ordered a product from amazon which i found damaged so refund of amount rs 489 was initiated fromm amazon on 15 feb 2019 and it was to be added to my account by 22 feb 2019 but its 27 feb 2019 i had not recwived the refund and i called pnb customer care and told them about this and gave them reference number for payment made by amazon for refund but they told me that we cannot do anything to check from this reference number and so please solve this issue fast refrence number for refund is[protected].
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mili.sudan
                from Kotputli, Rajasthan
                Feb 26, 2019
                Report
                Copy

                Address: H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084, 110084

                Respected sir/mam

                Sir,
                I am a law abiding citizen of India, and my Residence is H. No 40 Gali No. 2, Shiv Kunj, Sant Nagar Delhi 110084.
                Sir I am compelled to complain that amount Rupees upto 5 Lakh (5, 00, 000/-)within 10 days has been stolen from by father’s (Shri Swarn Kumar Sudan)account, Mukherjee Nagar Branch account (PNB Account No.- [protected]) PNB Debit card No. ([protected]) (SBI Account No. - [protected]) SBI Debit Card No. ([protected]) by means of different-different transactions in ATMs machine by someone else without our authority and consent. The illegal transaction occurred in Bharat Nagar, Britannia Chowk, Shop A6 NN Towers, Bawana Khanjawala Chowk, BOI Sant Nagar Burari, Mayur Vihar, Tri Nagar, BOI Opp Tata Work Shop, ICICI Sant Nagar etc Delhi.

                My father is seriously ill and paralyzed thereby cannot move properly.

                Please do the needful and Get our hard earned money back

                Complainant’s Name : MILI Kesari D/o Shri Swarn Kumar Sudan
                Address : H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084
                Mob: [protected], [protected]
                Email: mili.[protected]@gmail.com, dinu.[protected]@gmail.com
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Hey it’s been more than 7 days Nd my amount is not been credited yet I have got the refund reference number[protected]
                Amazon is saying that refund is inittaed but pnb doesn’t helping me by taking refund reference number
                What should I do now I am totally hopeless
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gaurav801110
                  from Delhi, Delhi
                  Feb 25, 2019
                  Report
                  Copy

                  I ordered a jutti of rs.424 from flipkart and payment by debit card after that i cancelled my order and flipkart refund my money of rs.424
                  On 12 february 2019.
                  But the money refund by flipkart is not credit in my bank account. Plzzz help..

                  Ref. Number:-ppmp[protected]
                  Auth. Code:-297832
                  A/c name:- punjab national bank, you can also contact on [protected].
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  I have send money to another bank account so plz i want back my 5900 rupees in my account back
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Riteshtolani
                    from Bhopal, Madhya Pradesh
                    Feb 25, 2019
                    Report
                    Copy

                    Address: Peters compound sehore, Sehore, Madhya Pradesh, 466001

                    I did the payment of 6900 on 11th feb 2019 for my credit card bill but they say they dint received it the amount is not even refunded to my account i did the payment through pnb mobile banking, i did the mail complaint to the pnb credit card department and even to the mobile banking department but no body is giving the response even i wrote an application and submitted to the branch also but they also not given any response
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      CHANDRA bna
                      Feb 25, 2019
                      Report
                      Copy

                      When i try to fill aiims exam undergraduate (Mbbs) but payment failed due to some issues i don't know but i pay 1500 inr for filling aiims exam ug form online and my payment not goes to aiims they write payment unsuccessful due and money deducted from my account of 1500 and not return and gave tracking id cpn8125986 when i complained to branch they said i can't do anything. So pls how can get our deducted money.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ravi.ssskm
                        from Jaipur, Rajasthan
                        Feb 22, 2019
                        Report
                        Copy

                        During the online transaction otp is sending on my previous mobile number [protected] (Previous mb). I am facing this problem from 3-4 days. I updated it before some time. And it is showing my new number on my account summery.

                        I complaint about it on yesterday, my srn no [protected]

                        Ravi kumar meena
                        Acc no..[protected]
                        Current registered mb. [protected]
                        Previous mb [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pankhudi Khetan
                          from Mumbai, Maharashtra
                          Feb 22, 2019
                          Report
                          Copy

                          Address: Sai nagar opp. Gomti hotel s.k.traders 2nd gali pardi Nagpur, Sai nagar opp. Gomti hotel s.k.traders ke 2nd gali plot no. 11,sai nagar pardi, 440008

                          I purchased tupperware 1.7 container from amazon 8/7/2018 and done full payment by card but received damaged product and but amazon is saying that refund has been send to bank. so contact customer service and file charge dispute the had given me a no. refund. reference no. 75503728201021505486848 but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Feb 22, 2019
                          Updated by Pankhudi Khetan
                          What about my refund

                          Feb 22, 2019
                          Updated by Pankhudi Khetan
                          What about my refund

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            siyappa queen
                            from Noida, Uttar Pradesh
                            Feb 22, 2019
                            Report
                            Copy

                            Address: West Karawal nagar s.b.s.coloney. gali no -5 delhi 10090, New Delhi, Delhi, 110090

                            I transferred money from the bank to my petym wallet but they did not come in my wallet, but were cut off from the account.
                            Paytm refunded money within 2 hours,
                            (Refunded amount of rs. 8000 and rs. 8000 to punjab national bank vide their reference no[protected],[protected]..
                            But the money has not been refunded in my pnb account yet. Please tell how much time it will take to refund..
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ram bihari 4567
                              from Gumia, Jharkhand
                              Feb 21, 2019
                              Report
                              Copy

                              Address: 821307

                              I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 january and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not. Some behaviour by branch also.
                              Don't know what to do.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Feb 21, 2019
                              Updated by Ram bihari 4567
                              I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                              Don't know what to do.

                              Feb 21, 2019
                              Updated by Ram bihari 4567
                              I purchase honor play mobile phone rs 15399 from amazon on 22 january and done full payment by debit card but order was cancelled on 22 January and now amazon saying that refund has been send to bankcso contact customer service and file charge dispute they had given me a reference no #75503729023026440416150 and auth code #607422 but customer service is saying that they can file nothing like charge dispute and can only check if money come to your account or not.some behaviour by branch also .
                              Don't know what to do.

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mukesh Rustagi
                                from Dirba, Punjab
                                Feb 21, 2019
                                Report
                                Copy

                                Address: 110091

                                Bank is regularly sending credit card statement while i have no pnb credit card and also never used any card from pnb.

                                I complained to thier customer care by mail and phone many times but no resolution. Even complained to their ho, zonal office but no body cares.

                                Please help at the earliest

                                Mukesh rustagi
                                [protected]
                                [protected]@yahoo.co.in
                                Dob[protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I have account in PNB referance no[protected]. amazon creadited in my account but balance not shown in my account
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pravin Arya
                                  from Lalganj, Bihar
                                  Feb 20, 2019
                                  Report
                                  Copy

                                  I am not getting msg alert service like balance enquiry, otp etc i am only getting msg your mobile no. Is not registered but mobile is registered saying bank agent. I also get message your message alert service has been enabled. I want to seeding adhar no. Online but not getting otp that cause i am not able to linking adhar no. With bank a/c. So
                                  Pls enable my message alert service.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sahilchaudhary123
                                    from Delhi, Delhi
                                    Feb 18, 2019
                                    Report
                                    Copy

                                    Address: Chandigarh, Punjab, 160017

                                    Fradulent transaction of 39, 998 made from my pnb account which was linked with paytm and transaction made on the gateway of paytm on date 30/10/18, chasing and struggling from 3 months to get my money back. I informed bank within 5 min when OTP generated and msg of that otp deflect on my phone, which was not processed by me.
                                    I am suffering lot to get my hard earned money back.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aamir Siddiqu
                                      Feb 18, 2019
                                      Report
                                      Copy

                                      Address: Bhopal, Madhya Pradesh

                                      PNB — money stuck in Atm machine
                                      A
                                      Aamir Siddiqui
                                      to atmcell, care
                                      4 days agoDetails
                                      Dear Sir/Mam,

                                      I am MD Amir i have my account in Punjab national bank, moga Punjab On 1st February I withdraw 10000(Ten Thousand Rupees) from PNB ATM from Bhopal Parihar chowraha but the ATM got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they told to wait 24 hours to register complain. after 24 hours i called and they gave me Complain no, M13978973 and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
                                      Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

                                      Name, MD Amir
                                      Father name, kheasal Ahmad
                                      A/c no, [protected]
                                      Complain no, M[protected]
                                      Mobile no, [protected]
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Preeti Richhariya
                                        from Indore, Madhya Pradesh
                                        Feb 16, 2019
                                        Report
                                        Copy

                                        Address: Chhatarpur, Madhya Pradesh, 471001

                                        Submit a complaint
                                        I purchased lava captain lite (1100 arond from amazon on 06.02.19 and done full payment by debit card but order was cancelled on same day 06.02.19 and now amazon is saying that refund has been sent to your bank so contact customer service and fill charge dispute form. They had given to me reference number[protected] but customer service is saying that they can file nothing fill charge dispute form and can only check if money came to your account or not.
                                        Now don't know what to do.
                                        So please sir help me
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        On 14.2.2019 my credit card was unauthorisedly debited by Rs.3849. no OTP was received and I got the message on my mobile that my crard has been debited with Rs.3849(EB0804) AT GURUGRAM COMMUNITY MATRIMONY. It is strange that card was debited without any OTP.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit