Punjab National Bank [PNB] Complaints & Reviews

I purchased virgin coconut oil and castor oil ₹683 from amazon on 03/01/2019 and done full payment by debit card but order was cancelled on 4/03/2019 and 5/03/2019 and i got 139 rs in my card, i din't get refund of 544 rs, now amazon is saying that refund of 544 has been send to bank, so contact customer service and file charge dispute they had given me a no. Refund reference #[protected].
But pnb customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also. Please provide my 544 refund.

I have purchased 600 uc cash and the amount was deducted from my bank account but i have not received the same in game
Either refund me the amount or provide with uc cash
In game name rinkiaakpapa
Transaction done on 19.01.18 9:30am
Transaction was done via net banking of pnb and the amount got deducted and after a few minutes on the processing page transaction failed message appeared
Kimdly resolve at the earliest.

I had made an imps transfer to an account which is being maintained with punjab national bank. Details of payment is mentioned as below...

Beneficiary details :
Bank name - pnb bank
A/c name - protected
A/c no. - protected
Ifsc - punb0691500

Remitter details :
Bank name - hdfc bank
A/c name - protected
A/c no. - protected
Amount - rs.15000/-
Date of txn - 26/12/2018
Txn ref no.[protected]
Mode of txn - imps

Further, i had been informed that pnb authorities have received an email in which it is stated that the said transaction is wrongly processed and they were requested to stop the transaction. Subsequently, acting upon that email they denied the beneficiary to withdraw the amount.

Further i (Remitter) informed pnb authorities that we have not sent them such email and not someone on my behalf. The transaction was made willingly in order to make the payment to said beneficiary and there is nothing wrong in it. So, i requested them to please release the amount to the beneficiary as soon as possible.

I sent three reminder on their email imps. [protected]@pnb.co.in and [protected]@pnb.co.in but they are so comfortable being idle that they find it difficult to reply on my query. They are overwhelmed with the thoughts that they are government employee and so care about none. Further i also made a complain on their website which ref. No. Is [protected]

Anyway, i am hopeful that i would get my query resolved through this platform.

Thank you,

I ordered a gap henley t-shirt from myntra.com with order id :[protected]-0856503 on 6th of january and i made the payment through my pnb debit card now according to myntra refund terms and conditions the amount is refunded within 7 to 10 days if it's paid it's paid through online banking and i cancelled the item on 6th jan itself, so when i talked to myntra customer care they said the amount has already been initiated from there side on 7th jan so it should reflect in my account latest by 16th jan and it has been already more than a day and i haven't received my refund yet.
Bank reference no. : 75105179007001559341978

I ordered a gap henley t-shirt from myntra on 6th of january and paid through my pnb debit card but i had to cancel that order for some reason and cancelled it on 6th jan itself so i was supposed to get refund within 7 to 10 days i. E. Latest by 16th of january but it's already been more than a day and i haven't received my refund of inr 992 and when i talked to myntra customer care executive he said that it has been already initiated from their side on 7th jan itself but it's still not reflected in my account till now.
Bank reference no.: 75105179007001559341978

I am using punjab national bank debit card. I have made three transaction of rs. 500 on 11 january 2019 by union bank atm but only two amount has been received by me. The mid transaction of amount 500 has not been received through atm as atm showed that your time was declined but amount has got deducted from my account then i contact pnb customer service on the same date 11 january 2019, they said that your complaint is registered now and you will received your amount within 7 days but till date i have not received my amount so i again contact pnb service on 17 january 2019 and they said that they need 3 days more. Totally worse service. I am very disappointed.

I am using my atm card for the withdrawl of the anount.. But suddenly service says time out and amount is deducted from my account but i mam still not recieve the cash from the atm... And then i am call to the bakregarding that issue the told me a time that within 7 days the amount will be reversed but still not recieve amount deducted on 11th january 2019 and now it is 19th january 2019 it is totally disrespectfull service for customers by the banks

I purchased redmi note 5 mobile phone ₹10299 from amazon on 30/12/2018 and done full payment by debit card and i received but order was returned due to some technical issues on 8/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75503729009026056222114..
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Bank name punjab national bank
Account no [protected]
Branch kota dadabari ifsc code punb194300
Sir On 22december2018 I Ordered 1 item From Amazon and sir I paid money With my bank account.But sir after a few hours I Cancelled that order And Sir on 25 december the refund is initiated from amazon side but sir uptil now my refund is not credited by the bank side and sir even Pnb Customer care Didn't taking my complaint also and sir refund Amount is 819.40...and sir order referance id is[protected]
thankyou sir...

Iam harikrishnan. B. My debit card expired in the month of nov 2018. I didn't receive new atm card till 19 dec 2018. I went to bank on 20 dec 2018 and completed the form for debit card issuance. They asked me to wait for 14 days to get new atm card. I went to bank on 15 th day 17 th and 18th day repeatedly. They told me that my card has not arrived. Today on 16 jan 2019 i went there to ask about my atm card. When they searched on their software...

Dear sir,
The amount with utr mbgbh[protected] is reverse by your end with neft utr pnbh[protected] which is also returned with neft utr sbinh[protected] at our end.

Kindly provide the status o[censored]tr sbinh[protected], if return please provide utr no.

We had done an neft transaction on request of one of our customers and
It was successfully done but by mistakenly, amount had been
Credited to a/c [protected]a (Wrong a/c) instead of a/c [protected]a.
* (Correct a/c)*. So, now we request you to reverse that
Neft transaction as amount was credited to someone's else account via
That neft transaction.

The details for that neft transactions are as under:

Utr no. : mbgbh[protected]
Amount : rs.5000000 /- (Fifty lakhs only)
Sending ifsc : sbin0rrmbgb
Beneficiary a/c : [protected]a (Wrong a/c no. Hence neft return needed)
Beneficiary name: rtgs interbank account
Beneficiary ifsc: punb0659900
Rbi settlement date : 24/12/2018

Remitter ac. No [protected] (Neft return credit not allowed by our system)
Remitter name : madhyanchal gramin bank tikamgarh 3701

So kindly do the needful asap for reversal of above neft to new remitter a/c-[protected], madhyanchal gramin bank tikamgarh 3701 ifsc : sbin0rrmbgb

Please contact mr sumit mobno.[protected] for any assistance & mr sandeep mobno.[protected]

Let me know in case of any issues.
Thanks & regards
General manager (It)
Madhyanchal gramin bank
Head office, poddar colony
Tili road, sagar (M. P.)-470001
Contact no. :[protected]
Dear sender,

The mail you sent to [protected]@pnb.co.in from your id [protected]@mgbank.co.in with subject : reversal of failed neft amount with utr mbgbh[protected], rs 5000000,
Date - 24/12/2018 has been blocked as your domain does not have a valid spf/dkim/dmarc record. If you wish to get this mail released, kindly contact the recipient (S).

Regards,
E-mail security team
Punjab national bank

Dear Team,
I have joined METLIFE on 19/01/2006 in Delhi Location as Channel Sales Officer.
I have worked over there approx 11 month.
Details:
Name : Rajeev Gupta
Emp. Code: 4294
Location: Delhi
Designation: Channel Sales Officer
PF Number: KN/25482/004062

Request you to please provide my last working date and Member establishment id for withdrawl my PF.
If you need any document regarding the same please let me know as soon as earliest
PFA Salary slip of Metlife for your ready reference.

I purchased a product on Myntra via phonepe of 1630.88Rs dat I returned back. I am contacting phonepe and they are saying they hv successfully done my refund but PUNJAB NATIONAL BANK customer care is saying day they hv not received the refund and not helping at all. phonepe is providing the transaction I'd is P1812211947575137275325 and ARN is 75503729006025974818410. both the side's are not helping. plz help me get my refund.

Dear sir,
The amount with utr mbgbh[protected] is reverse by your end with neft utr pnbh[protected] which is also returned with neft utr sbinh[protected] at our end.

Kindly provide the status o[censored]tr sbinh[protected], if return please provide utr no.

We had done an neft transaction on request of one of our customers and
It was successfully done but by mistakenly, amount had been
Credited to a/c [protected]a (Wrong a/c) instead of a/c [protected]a.
* (Correct a/c)*. So, now we request you to reverse that
Neft transaction as amount was credited to someone's else account via
That neft transaction.

The details for that neft transactions are as under:

Utr no. : mbgbh[protected]
Amount : rs.5000000 /- (Fifty lakhs only)
Sending ifsc : sbin0rrmbgb
Beneficiary a/c : [protected]a (Wrong a/c no. Hence neft return needed)
Beneficiary name: rtgs interbank account
Beneficiary ifsc: punb0659900
Rbi settlement date : 24/12/2018

Remitter ac. No [protected] (Neft return credit not allowed by our system)
Remitter name : madhyanchal gramin bank tikamgarh 3701

So kindly do the needful asap for reversal of above neft to new remitter a/c-[protected], madhyanchal gramin bank tikamgarh 3701 ifsc : sbin0rrmbgb

Please contact mr sumit mobno.[protected] for any assistance & mr sandeep mobno.[protected]

Let me know in case of any issues.
Thanks & regards
General manager (It)
Madhyanchal gramin bank
Head office, poddar colony
Tili road, sagar (M. P.)-470001
Contact no. :[protected]
Dear sender,

The mail you sent to [protected]@pnb.co.in from your id [protected]@mgbank.co.in with subject : reversal of failed neft amount with utr mbgbh[protected], rs 5000000,
Date - 24/12/2018 has been blocked as your domain does not have a valid spf/dkim/dmarc record. If you wish to get this mail released, kindly contact the recipient (S).

Regards,
E-mail security team
Punjab national bank

I placed an order worth ₹2845 on 4th jan, amazon cancelled my order and initiated refund on 5th jan, today it's 15th jan i didn't get my refund, amazon provided me a reference no and asked to file a charge dispute but pnb is saying there is no term like charge dispute to be filled,
Reference no 75503729006025976811553
Both pnb and amazon are blaming each other and i m suffering

Dear sir,
Myself pallab routh, having a account in pnb bhagwanpur branch, purba medinipur 721633 (My castomer id eec0288885). I am here for 6 time to get my atm, they don't even provide me but they can do it. I requested to my bank manager to continue my process but he don't do that. He gave me so many time for wait. I thing it's a one type of harassment by mentally. Here the castomer value is totally zero.
During the conversation with manager was very bad experience.

Sir/ma'am,
My name is manish puri, i bought product from amazon.in there i bought shoes and i'll return this item but my refund is not initiate and i was called amazone team they says we already done on 5 jan 2019 and they give the reference no for give the bank after transaction reference no. Is 75503729006025974705021. This no. Is given by bank from amazon transaction and i'll complain in pnb customer but they do not solve my issue so i hearly requested you please solve this.

Sir i want say that i have cancelled a head and shoulders shampoo at 6january 2019/ they had given me a refund refrence no. 75503729007026001700513 that is my refund refrence no. And they have said to me to submit a charge dispute file and they have said that they are not able to do anything my refund amount was 440 ruppes. Sir please help me my refund money is not coming in my bank but they are saying to me that to contact to the bank but bank is also saying that thing so what i do.

Sir, i have a account in pnb uchchain branch, bharatpur, rajasthan. Bank has deducted 88.50 rupees from my account on 13 jan 2019. I have 203 rupees in my account but i sjocked when i saw that 88.50 rupees deducted from my account. When i check, then i come to know that bank has deducted qab charges. Bank never informed me about this previously. So i request u to refund my rupees. And please inform me about this before deducting balance. Thank u.

Punjab national bank [pnb] — charge dispute

I purchased coat of ₹779 (₹ 25+ 774) from amazon on 02.01.2019 and done full payment by debit card of 774 but order was returned on next day after the delivery on date 6.01.2019 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number[protected] but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
Now don't know what to do.