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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 122

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S
Shivam Vg
from Jind, Haryana
Jan 12, 2019
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Address: 211011

I purchased lg g3 plus mobile phone ₹15950 from amazon on 09/04/2018 and done full payment by debit card but order was refunded on 03/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference number : 75503729004025919426107
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Hi all please help me my amazon refund is yet not credited refund isseud from 20th dec amazon already gives me transaction number[protected].
please resolve this pnb coustomer care not help me .

transaction dispute or charge dispute - Comment #3323585 - Image #0
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    digamabr
    from Kota, Rajasthan
    Jan 12, 2019
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    Sir

    Amazon did my refund on[protected], whose transaction is[protected]. Which was to reach my account on[protected] but the flows did not come into my account, then i had contacted amazon, so they said that we have given you money in the bank, you can contact the toll free number of the bank. I contacted the punjab national bank toll free and they said that we do not have any information about it, then i spoke to the charge dispute file. Song refused

    (Refund reference number) for the transaction is[protected].

    Ac-[protected]
    +1 photos
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      Purva Garg
      from Delhi, Delhi
      Jan 12, 2019
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      Resolved

      Address: Kurukshetra, Haryana, 136118
      Website: Punjab national Bank

      I ordered a jacket from amazon on 2 jan 2019 for which refund of 1641 was processed by amazon on 6th jan 2019. But this amount has not been credited to my account (Last 4 digits - 8588) yet. I have tried calling customer care many times but they do not seem to understand the issue. The refund transaction code is[protected]. Please resolve this issue asap.
      Regards
      Purva garg
      Jan 16, 2019
      Complaint marked as Resolved 
      I have received my refund of Rs 1641 on 13th Jan.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        B
        Bhatt_dheeraj
        from Bengaluru, Karnataka
        Jan 12, 2019
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        Address: 122001

        I have purchased the policy on 07-dec. 2016. Agent told me policy term 3 year but after receiving policy bond with 10 year terms. And from after looking policy bond, i am continuously calling with miss neta sharma & mr. Manish arora, he asking me we will provide modified policy bond but currently he was not attending my phone. And not give me modified policy bond. And before three month i am continually mailing and calling with customer care. I have not received correct response till now from pnb metlife. So i will request to you please support me. Also he was not filled policy form in front me. And he was filled wrong my name in my policy, that is last month corrected by customer care team.
        Currently he was told me that all policy terms are cleared by agent. That is wrong.
        So please support me. I want to leave from fake policy.
        Also i have already 4-5 time write the mail to irda team, but no response till now.
        I hope that you are understand my problem.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          Anil Tarawat
          from Vadodara, Gujarat
          Jan 11, 2019
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          Address: Chittorgarh, Rajasthan, 312001

          I have saving account no. [protected] a cheque was return by branch on 11.01.2019 time 12.08 p. M.. I already deposit amount in my account and received amount deposit message at 10.51 a. M.. When i have sufficient balance in my account why cheque was returned? Cheque return charges rs. 354/- debited from my account.
          Staff of bank is very condom and lack of knowledge. I surprise they have no knowledge of clearing system. Why this type of staff recruit by bank?
          I call at call center to i talk with mr. Dheeraj he told me cheque retrun time. I think call center of bank is joke with customers. My call duration 27m20s including waiting time. Call center staff also put phone aside and enjoying.
          Sb acc. No. [protected]
          Name smita tarawat
          Branch sadar bazar chittorgarh
          Ifsc punb0357600
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            shwetagoyal0019
            from Delhi, Delhi
            Jan 11, 2019
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            Address: Bikaner, Rajasthan, 334001
            Website: pnb net banking

            Hi, i requested e-fd on 29 sep'18, but that is not showing in my internet banking account. I am getting on interest, not able to close that fd. I have raised multiple request with bank, but they are closing it with stating one line reply which is also not relevant. Branch is saying its e-fd we can't do anything from our side. My fd number is 005700or00001929 amount 75000. Please help me so that i can get my money back.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Jan 13, 2019
            Updated by shwetagoyal0019
            Any update on this?
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              K
              Karoo kumar
              from Dimapur, Assam
              Jan 10, 2019
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              Mai pahle v complene vkr chuka hu, aur fir kr rha hun ki mera mobile register nhi kr rhe hai. Aaj v gya hun fir ek bar sms alert ka form bhar kr diya hun, lekin unlogo ke kaan pr joo tk nhi reng rha hai, hmesha up to date krne me presani ho rhi hai, mai apna balance check kaise kroo. Kripa kr mere is complane ko gambhirta se lete huye is par kaam kiya jay nhi to mai apna account hmesha ke liye band kr doonga.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                Y
                Yash Cool N
                from Delhi, Delhi
                Jan 10, 2019
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                Address: New Delhi, Delhi, 110083

                When i trying to login pnb net banking then a error message showing with login not allowed contact to branch for activate.

                I went to branch wrote a application & they deleted my net banking, they told me apply online new registration, i tried and a error message show with new banking already registered with this account,

                Kindly resolve my query as soon, i am very fed up with pnb customer service.
                +1 photos
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                  R
                  Rajmal pal Rana
                  from Leh, Jammu and Kashmir
                  Jan 8, 2019
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                  Rs.30000 debited THROUGH POS TO A/C NO[protected] SONIKA JEWELLERS on11 Aug2018 by using SBI debit card but amount debited FM my account [protected]and not credited to merchant.SBI authority confirmed successfully transferred and to approach PNB. check it at Joginder Nagar branch and inform me this mob no [protected] at the earliest as well as to sonika jewellers mob no.[protected].Thanks
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Sir m bahut garib hu, sir muje to ye bhi pta ki ye charges kis lye kate ja rhe h, din m 2 bar b 3 bar b ye charges kate gay h, mane kisi se 2500 rupee send kevay the aor totel paisa cut kr lya gya charges ka, sar m mar jaunga agar paisa nhi aya tha,

                  not credited amount in account - Comment #3320251 - Image #0
                  Flipkart send refund money 904 successfully but my account not credit this amount...

                  not credited amount in account - Comment #3321783 - Image #0
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                    R
                    rajeevrbl
                    from Mumbai, Maharashtra
                    Jan 8, 2019
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                    my account freeze

                    Address: Raebareli, Uttar Pradesh

                    Hi sir/madam
                    When i am trying to online line transaction using net banking
                    And used payment mode neft then i am facing problem with
                    Below errora and my account status showing debit frozen account

                    Transaction with reference id[protected] failed during processing, due to account freeze
                    My account no :sh rajeev kumar singh (Inr)-[protected]

                    Please solve my issue as soon as...
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                    A
                    Ajit Kumar Bhagat
                    from Ahmedabad, Gujarat
                    Jan 7, 2019
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                    for replace the debit card

                    Address: Ahmedabad, Gujarat, 380052

                    Good Night to Dear Sir/Mem-

                    Hay Frds.! My Name Ajit from gurukul Memnagar near Manav Mandir...

                    I've some short problems put on your front face that's ------

                    Whan Today I going to gurukul Shubhas chock PNB bank near shilp corner, Ahmedabad in day time in banker employe give to one form in this Form two Debits card option 1st- Personalized And 2nd- Non- Personalized in both options I ticke 1st Option...
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                    S
                    sanjeev92106
                    from Delhi, Delhi
                    Jan 7, 2019
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                    Address: 110086

                    मेरा खता pnb बैंक किरारी सुलेमान नगर डेल्ही 110086 में है मुझे एक काम के लिए पांच दीं बुलाया गया तब जाकर मेरा काम हुआ है. ये परेशानी सिर्फ मेरी नही है सभी खता धारक की है
                    1 यहा पर कोई बोर्ड नही है जिसमें पता लग सके की खता कॉपी 3:00 बजे के बाद मिलेगी
                    2 यहा पर कही नही लिखा है की एटीएम लेने का समय 12:00 pm पहले आना है
                    3 जो खता धारक डुप्लीकेट कॉपी और अटम लेने आता है उससे 2-3 दीन तक आना होगा तब जाकर ये चीजे मिलेंगी
                    4 मेनेजर बी खता धारक की सिकायत नही सुनता है

                    संजीव कुमार
                    विलेज किरारी सुलेमान नगर द्लेही ११००८६
                    कांटेक्ट नो [protected], [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jan 07, 2019
                    Updated by sanjeev92106
                    इन लोगों के खिलाफ उचित कारवाही की जाये
                    सर मेरा खाता सं [protected] है तथा मोबाइल नं [protected] है | AMAZON ने मेरे खाते मे 505 रु. का रिफंड किया था जो मेरे खाते मे नही आये है | रेफरेन्स नं.[protected] है| PLEASE HELP ME SIR.
                    I registered on 11desember for new ATM but employee registered on 28 desember.Because of employee I could no get my new ATM on wright time.I need my ATM. So I want to athorerty of PNB take action on her and help me for geting new a ATM quickly..
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                      Y
                      Yash Bhagat
                      from Sirhind, Punjab
                      Jan 6, 2019
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                      Address: Amritsar, Punjab, 143001

                      Myself tajinder singh, resident of h. No 5617, gali no. 6, nawankot amritsar punjab 143001.. I have used pnb credit card from last 15 years... My credit card number is [protected]... Yesterday i have received a message.. Of debit amount of 7220.68 on dated 30/12/2018... But i have not purchased anything from any pos... And i hve not make any transaction... I hve blocked my credit card instantly...
                      Kindly check my statements and revert back my money and issue me new credit card...
                      With regards.

                      Tajinder singh
                      Regd mobile : [protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      I didn't get my Amazon refund back to my bank account. It is worth of rupees 254.15 .Amazon says that they have already refunded your amount to your bank account.Check your card provider for further details.

                      My Amazon order number is[protected]
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                        K
                        kprajap
                        from Noida, Uttar Pradesh
                        Jan 5, 2019
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

                        Behave of employers and workers is worst. They got job in pnb only, but behavior is very bad treating customer as slave.
                        No one care about this, even public, manager of pnb itself.

                        Being as indian i am very very disappointed with this behavior, but who cares???

                        https://www.pnbindia.in/feedback.aspx

                        Is showing error below:

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                        Validation of viewstate mac failed. If this application is hosted by a web farm or cluster, ensure that configuration specifies the same validationkey and validation algorithm. Autogenerate cannot be used in a cluster.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          S
                          Sandip Choubey
                          from Ranchi, Jharkhand
                          Jan 5, 2019
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                          Address: 713322

                          I have purchase product from amazon of rs 949, but some reason i returned the product and ask for refund the same, they refund the amount to bank on 10/11/2018 with reference no.[[protected]] but till date i have not got that refund of amount rs 949. I call to customer care of amazon they said that we already initiated your refund. I called customer care of pnb bank but they said we can't help you with this ref. No. All we can do is we can check that amount is recieved or not. So please help me in getting my refund amount.

                          Thanking you...
                          +1 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          I want to transfer money from ATM to Paytm Wallet . I did all process and When I fill ATM pin and after that clicked on submit button then i got a message "unable to authenticate Please try again"
                          please resolve this problem quickly.

                          refund is not credited to my pnb account - Comment #3316842 - Image #0
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                            S
                            shubham@97
                            from New Delhi, Delhi
                            Jan 3, 2019
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                            Address: North West Delhi, Delhi, 110085
                            Website: AMAZON

                            I am complaining about my amazon refund. Amazon initiated my refund on 24 of december but after 1 week its not credited in my account. Bank deny the reference number given by amazon. My refund amount is 714 inr only. My return reference number is[protected]. I am so much worried about my money. Please help me. Some attachment are attached below of my purchase & return.
                            +2 photos
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Sir I'm purchasing Order Olive oil but products cancel and not my refund money
                            Kamlesh Kumar shah's reply, Dec 28, 2018
                            Refund not here my product
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                              manoj@1161
                              from Suriapet, Telangana
                              Jan 3, 2019
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                              Address: Hyderabad, Telangana, 501510

                              I purchased american tourister bag/verstyle jacket ₹6558.00 from amazon on 24/12/2018 and done full payment by debit card but order was cancelled on 25/12/2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# code# 082910 but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not and also told them please contact to home branch, i already told them sir i am not able to go home branch because my home branch in utrakhand and now i am present in hyd..

                              Please refund my deducted amount 6558.00..
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              From Amazon my payment is done and they give me a reference no I will send that no you through my Gmail screen shot please give me my money I am facing problem by 25 Dec 2018 because Amazon send me a mai on my Gmail that shows they give my money on that date kindly help me sir so I get my money thanks
                              .

                              regarding refund issue.. - Comment #3313284 - Image #0
                              My refund from amazon not Processed by Punjab national bank. while i have a Authorization code and Punjab national bank customer care executive said that there is no us of Authorization code. these all things happened after 5 working days.
                              I am in urgent need ofmy pension detail and TDS for the FY[protected]. I have to submit it latest by 31.12.2018.
                              my mail ID is [protected]@rediffmail.com

                              Thanks

                              Nisheeth Kumar Srivastava
                              I made an IMPS on 26th dec 2018 from pnb account to axis bank account. The amt was debited in my account but didnt credited in benificiray account
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                                ayu994
                                from Allahabad, Uttar Pradesh
                                Jan 3, 2019
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                                Flipkart refunded rs. 214/- to my debit card on december 25, 2018 for order 'od[protected]' with the refund reference number: 'ppmp[protected]'. However this never reached my account. Kindly help me get my refund back.

                                Amazon refunded rs. 166/- to my debit card on 23 december 2018 for order order#[protected] but it never reached my account.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                [protected]
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                                  Ruby Atul Sharma
                                  from Noida, Uttar Pradesh
                                  Jan 2, 2019
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                                  Address: Aligarh, Uttar Pradesh, 202126
                                  Website: www.pnb.in

                                  I purchased tulsi green tea and honey of rs. 395 and 272 from amazon on and done full payment by debit card but order was rejected and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected] &[protected] but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not. Same behaviour by branch also. Don't know what to do
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  I am old lady above 85 years. I have pursued for enhancement of family pension on attaining the age of 85 year but my pension has not been enhanced till date.

                                  BANK A/C NO. [protected]
                                  NAME :- PARKASH WANTI
                                  BANK NAME :- PNB BASTI NAU JALANDHAR PUNJAB 144002
                                  Mobile no. [protected]
                                  Delayed delivery
                                  I have transfer rs 1200 on 26/12/2018.But receiver not receive in their account. Pls refund my amount.
                                  Ac no- [protected]
                                  Bank -punjab national bank
                                  Branch- Hapur.

                                  Thanks & regards,
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                                    A
                                    Ashishgoutam
                                    from Raipur, Chhattisgarh
                                    Jan 2, 2019
                                    Resolved
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                                    Resolved

                                    Address: 480884
                                    Website: Amazon.In

                                    I purchased Redmi 6a mobile (Rs. 5998) from amazon on 24.12.18 and done full payment by debit card but order was cancelled on same day 24.12.18 and now amazon is saying that refund has been sent to your bank so contact customer service and fill charge dispute form. They had given to me reference number[protected] but customer service is saying that they can file nothing fill charge dispute form and can only check if money came to your account or not.
                                    Now don't know what to do.
                                    So please sir help me
                                    +2 photos
                                    Jan 4, 2019
                                    Complaint marked as Resolved 
                                    Now i am received my money thabk you
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    As per our information the lunch time is supposed to be 2:15 pm to 2:45 pm
                                    Whereas it is 3:25 PM and still if we are inquiring the response is rude and what we get to hear is
                                    "aap logo ko samaj nhi aata jab koi bolta hai kuch"
                                    "some guest has come and bank will be closed till 4 pm"
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