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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 129

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S
sureshvenattu
Oct 30, 2018
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Address: 678582

I have an nre a/c, one normal savings a/c also opened safe deposit locker from 2011 from my hometown branch.

Last month when i reached back in india, unable operate my locker because there is some court order,
Which i enquired to the bank manager he says someboady come with court order and the locker cant operatable, i searched the details of court order and found that a non customer have some issues with branch and branch manager given wrongly my locker number and details blindly to them.
After it they cancelled the court order and now @ working condition.

What personnel details passed by bank to how many peoples doesnt know.
That the bank is not responding to the customer details which giving to bank when the branch manager said me about this issue which i spoked to him.

Let me know is there any way and how to complaint about this issues? And have any compensation or actions to this behavior of bank branch officials
Thanks
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Oct 30, 2018
Updated by sureshvenattu
Branch is PNB Mannarkkad Branch Kerala.
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    preeteerp
    from Hyderabad, Telangana
    Oct 29, 2018
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    Address: Hyderabad, Andhra Pradesh, 500075

    I'm not able to see Open/Close Accounts option in my internet banking home page. and because of this reason, I'm not able to open recurring account. Please try to find the reason behind this issue and get it resolved as soon as possible. I already contacted to the helpline number and they asked me to raise a complaint over here. I'm attaching the issue related pictures below.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dear Sir

    Amount of RS. 2500/- debited from Ac & cash not received when used my debit card in the morning @ 8:43 AM at PNB ATM at Maranda Tehsil Palampur Distt Kangra. ATm ID is N3474800. Kindly solve my problem & reverse my Amount.

    Rakesh Rana S/o Pritam Singh
    A/C no [protected]
    Of PNB Main Branch Palampur
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      C
      chandra shekhar mangal
      from Pune, Maharashtra
      Oct 26, 2018
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      Address: 452001

      My credit card last four no is 5798 old no 3620 in the name of chandra shekhar mangal on enquiry from pnb credit card division it is informed that 1288 rewards points are due and it can be converted. Despite lot of efforts made my be over phone with customer care but no body is given proper reply. Everybody discouraging for conversion of rewards points. Mr anurag sahu customer care officer today just now rudely says rewards points scheme closed no rewards points will be converted a. Always pnb staff/customer care discouraging for conversion of rewards points. Whereas other banks are cooperating. It is shameful on customer service.

      Let me how to convert rewards points/whether it is possible or close the topic
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        C
        chat2amit
        from Gurgaon, Haryana
        Oct 25, 2018
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        Address: New Delhi, Delhi, 122017
        Website: www.pnbmetlife.com

        Usually I have seen managers from financial institutions and banks are highly qualified and Ethical and Citizens can trust these officials;
        But this is not true about PNB MetLife mangers;

        My policy no : 21417687, In my case Prasanjit mitre from PNB MetLife Preet Vihar branch told me lies and Promised me exaggerated benefits from PNB MetLife insurance policy.
        Because of lies and false promises told by manager of PNB MetLife
        He was supported by various managers like Ajay Sharma, Sumit from PNB MetLife Preet vihar branch, New Delhi...

        When I told grievance team about this (to Naveen garg, Sumit Chaudhary from Preet vihar branch new Delhi) and showed evidences and proofs of lies told and assured by managers of PNB metlife, Preet vihar branch.
        they agreed to evidences but could not give me solution and my money back as I alleged that my policy was sold to me by PNB MetLife managers based on lies and false promises;

        Now Since PNB MetLife could not resolve my issue of policy sold on wrong commitments;
        I treat this as license to Shout, blog and tell it boldly (publishing it on multiple websites)
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          Shraddha26
          from Patiala, Punjab
          Oct 24, 2018
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          I, shraddha sonatkke, not able to receive any refunded amount from various online transactions such as from amazon and irctc. Respective online services has given me their transaction id as proof that have processed the refund.

          Kindly go through the below transaction id given by amazon amd irctc and process the amount in 2-3 working days.

          Amazon transaction id : 568ddkq6aoh
          Irctc transaction id: [protected]
          Irctc transaction id: [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Sir
          My lone date 16 October repayment date 21 October. My blance 2 cut in my account and not be refunds my 1 payment.
          Sir I Request, please my payment is return. Thank you
          After all verification bank say they have no sufficient budget to give you loan is that possible ?
          I am providing a room for atm operations in June 2014.At that time bank is ready to give rs. 500 as a rent per month. But till time I was not received any single amount by bank. We are giving reminder to bank so many times but they are not responding.
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            E
            er_anshu01
            from Shimla, Himachal Pradesh
            Oct 23, 2018
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            regarding the failure of refund of failed transaction.

            I made a online recharge payment through phone pe of rs 349 using my pnb debit card on[protected]. But the transaction failed and my account got debited.
            Till now, i havn't recieved the refund of the same.
            Phonepe executives told that they have initiated the refund on[protected] and they issued me the arn no. Regarding the transaction.
            Anshul singla
            Account no. 007800*439
            Arn no.[protected]br...
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            S
            savita90
            from New Delhi, Delhi
            Oct 23, 2018
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            Address: Faridabad, Haryana, 121007

            I am savita, resident of sector-15, faridabad. I have an account in punjab national bank, sec-15, faridabad bearing a/c no._.
            On 6/10/2018, through ambiguous transaction, sum of rs. 21900/- was withdrawn from my account by some cheat fraudster in delhi hauz khaus atm. I am very well aware of fraudulent phishing issues, and i never shared my card no or otp or cvv details with anyone. Then how come my money is debited through from my account.
            I have already informed the police & branch manger regarding this case & have a complaint copy with me. But no action has been taken yet, it is almost have been past 20 days.
            My money is hard earned, so i sincerely request to you kindly take an appropriate action & refund my money soon.

            Hope to get your kind co-operation.

            Thanks
            Savita.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Yesterday 30th Nov 2018 i have initiated a IMPS transaction of Rs. 3500 from my current account has been failed still i am waiting to refund. Kindly do it as soon as possible . it has been going to complete 24 hours. please do it as soon as possible
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              T
              TATA MOTORS PALAMPUR
              from Baddi, Himachal Pradesh
              Oct 23, 2018
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              Address: Kangra, Himachal Pradesh

              Dear sir

              Ref complaint id 2117443 is still pending to resolve. My deducted amt 2500/- without cash receive is not reverse to my a/c on atm.

              Punjab national bank [pnb] — amount 2500/- debited cash not received

              4 reviews
              Ta tata motors palampur on oct 20, 2018
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              Dear sir

              Amount of rs. 2500/- debited from ac & cash not received when used my debit card in the morning @ 8:43 am at pnb atm at maranda tehsil palampur distt kangra. Atm id is n3474800. Kindly solve my problem & reverse my amount.

              Amount debited rs 2500/-

              Date: 20.10.2018

              Time : 8:43 pm

              Cash not received

              Atm id n3474800
              Atm pnb maranda tehsil palampur distt kangra
              Mini statements showing : atm wdr 2616 pd

              Rakesh rana s/o pritam singh
              A/c no [protected]
              Of pnb main branch palampur

              Ph no [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Punjab National Bank [PNB] — ref complaint id 2117443

              In this regard my problem is not solved after 7 days.

              My amount RS. 2500/- still not credited in my A/c
              I have been unabled to login my account
              ...from more than.48 hrs
              Plzz take action as soon as possible
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                H
                Hemu Mishra Comedy Groups
                from Ahmedabad, Gujarat
                Oct 23, 2018
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                Address: Surat, Gujarat, 395007

                Sir meri chekbook abhi tak hame nahi mili hai, 1maheene se upar ho gaye hai, branch me gaya to wahi rahkhe huye hai maine bola branch se hi de do to nahi de rahe hai bolte hai phir se coriyar hogi, na to coriyar wala information deta or na hi branch wale
                3-4baat chakkar kat chuka hu branch ka koyi sunte nahi hai bolte hai ho jayega bas hota kuch nahi hai. Hamne pnb me khata kyu khulaya hai choti choti cheejo ko lekar, chakkar katte rahe
                Plzz help
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  V
                  Vaishnavi Tijare
                  from Mundi, Madhya Pradesh
                  Oct 22, 2018
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                  Sir
                  Date[protected] during booking bus ticket by make my trip transaction denied but money debited transaction by ATM card called customer care of pnb they resistered complaint Sr no. [protected]
                  And they told me it take 45 working days to resolve
                  I also called make my trip they give me proof that money not received
                  Image also attached
                  Gov. Pramot go cash less how if this type of Miner problem take 45 working days to resolve it means two months
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    N
                    Narpat Raj Nenival
                    from Delhi, Delhi
                    Oct 22, 2018
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                    Address: 110001

                    Dear sir/madam

                    This is my complaint to the reference of withdrawal of money some of two times 10000 (I. E. 20000/) by someone else on 06/07/2018.

                    I want to bring this notice to you regarding a theft of two times 10000 (I. E.20000/) from my saving account no.[protected] of the punjab and sind bank, deshbandhu college, kalkaji new delhi branch on the date 06/07/2018.

                    In this regarding i have already complaint to the concerning bank punjab and sind bank, deshbandhu college, kalkaji, new delhi branch on 25/07/2018 and many reminder but according to the bank authority this withdrawal happened from atm of punjab national bank, lado sarai, new delhi branch on the date 06/07/2018. On the day of incident i was in jodhpur, rajasthan, india but the incident happened in delhi; therefore i do not any clue about the incident.

                    An also concerning bank asked to the other bank from were theft has happened to provide a video footage of the incident but still it is pending. Having so many reminder given by punjab and sind bank, deshbandhu college, kalkaji, new delhi branch.

                    In this regarding still i am waiting of my money to be deposited with interest again to my account.
                    Please looking to the matter seriously. I kindly be grateful to you.
                    Thanks with regards

                    Name - narpat raj nenival
                    A/c - [protected]
                    Branch - punjab and sind bank, deshbandhu college,
                    Kalkaji, new delhi 110019
                    Atm card no. *03011998
                    Phone no.[protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      M
                      Manasis Mishra
                      from Delhi, Delhi
                      Oct 22, 2018
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                      Receipt id: cabi/pb/2185452

                      I have redeemed the points from pnbrewardz for a kitchenware
                      Against pnb rewardz points for rs.643.00 (2572 points). I have redeemed it before 30th september 2018. I have also got a notification mail confirming my order has been accepted and i will get within 30 days. But till now i have not received. I went to the site but the site has been closed. I called the number mentioned in the site but they ask me to call[protected]. The number did not connected till now. I have mailed the authorities still no reply has been made to me. I guess all have escaped without any notice to the consumer. Looks like a fraud has been done to me and the consumers like recent pnb crores fraud bank transactions and left the country.
                      Reference number is given above.
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                        T
                        TATA MOTORS PALAMPUR
                        from Baddi, Himachal Pradesh
                        Oct 20, 2018
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                        Address: Kangra, Himachal Pradesh

                        Dear sir

                        Amount of rs. 2500/- debited from ac & cash not received when used my debit card in the morning @ 8:43 am at pnb atm at maranda tehsil palampur distt kangra. Atm id is n3474800. Kindly solve my problem & reverse my amount.

                        Amount debited rs 2500/-

                        Date: 20.10.2018

                        Time : 8:43 pm

                        Cash not received

                        Atm id n3474800
                        Atm pnb maranda tehsil palampur distt kangra
                        Mini statements showing : atm wdr 2616 pd

                        Rakesh rana s/o pritam singh
                        A/c no [protected]
                        Of pnb main branch palampur

                        Ph no [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Sir i am manoj holkar manager pnb satara having pf no 304863 i have applied for wthdrawl of 25% self contribution in nps fund having pran number[protected] also for change my mobile number to circle office pune hrd. Please communicate with co pune and resolve my request as early as possible.
                        Amount debited to my account but cash not recieved in to atm machine
                        I have punjab national bank debit card and i try to withdraw in icici bank
                        Account:[protected]Account Name :S K JINDAL S/O MANGE RAM

                        Failed transaction money deducted but not credited to buyers account

                        POS[protected] KAPSONS OVERSEAS

                        Dated 13/10/2018

                        Amount 4, 484.00

                        Want money reversed
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                          C
                          chat2amit
                          from Gurgaon, Haryana
                          Oct 19, 2018
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                          Address: Gurgaon, Haryana, 122017

                          Pnb metlife is a cheat and inethical company which cheats disabled indians

                          True story proving pnb metlife is a non trustworthy and organsiation which cheats a disabled person.
                          Pnb metlife grievienece departmeent tries to protect his employees despite giving grieveience departmeent all evidenecs and whatsapp chat doen with pnb metlife officer;

                          Please hel me if you can, if you cannot help me support em by never buying any insurance policy on products from pnb, pnb metlife and metlife organsiations ebcause pnb metlife is inhumana dn cheat organsiation.

                          I am working as a senior manager in a premier multinational bank; in 2015 i met i had a stroke due to which i was paralyzed; at that point of time i got a promotional call from pnb metlife preet vihar, new delhi branch;

                          A maanger from preett vihar branch named “prasanjit mitra” came to my house, and met with me, he was a sales person and he tried selling pnb metlife and i refused him, then he played a trick on me, he got me a call from his noida branch trough his colleagues stating it is his senior offering me free health cover along with pnb endowment plan;
                          I asked him to write, but then he showed em his id card which mentioned pnb metlife manager and i trusted him that a manager must be authentic as pnb metlife is a large organization and can be trusted;

                          When i got my policy, i told him that it neither has health insurance policy nor it is mentioned in the policy, so that s i do not surrender, he told em that : your policy is already issued and will reach you shortly and if it does not reached in 2 days, please call me”

                          After 2 days, he gave em health insurance policy which was valid for one year, the next year when i called him for my renewal of policy as health cover was promised fro 10 years, by that time prasanjit mitra stopped picking my calls and stopped responding on emails;

                          I reported this issue to gro (Grievance pnb metlife) in 2017 but despite giving proofs to senior officers of pnb metlife which include (Ranjit das, garg, sumit coudhary) all tehse are pnb officers who have not helped me so far,,,

                          So as a reader i request your support to defane pnb metlife, metlif e and pnb by sharing my story with your friends and families and requesting tehem to neevr purchase pnb, metlife and pnb metlife prioducts,

                          Everyday i am posting this article on how pnb metlife, preet vihar branch, new delhi executive cheated me, i am alleging and defaming with proofs that how pnb, metlife and pnb metlife are companies of poor character and in my circle of executive friends< i am requesting people to not buy products and services from pnb, pnbmetlife and metlife;

                          My policy no is : 21417687
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            B
                            Bribes Kumar
                            from Kanpur, Uttar Pradesh
                            Oct 18, 2018
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                            Address: Meerut, Uttar Pradesh, 0805
                            Website: [email protected]

                            I vinod kumar resident of vill & post chhur, sardhana, meerut up am operating account no [protected] in pnb sardhana meerut. Rs 10000/- each on 07, 08, 09 & 10 oct 2018 have fraudulently transferred to some other account. Bank manager is not responding. I have also lodged fir with ps sardhana and crime branch meerut. But no response from anywhere. Please help me. My mob no is [protected].
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            I am transactioned 500 Rs my acaunt debited amount but not recived cash indusin atm machine at sakkardhara nagpur maharashtra india
                            Wrong account transtation on 21 sept.transtation id-P1809211820496709612914 .my phone pe mobile number is [protected].
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                              Y
                              Yashwant singh bisht
                              from Basi, Punjab
                              Oct 18, 2018
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                              Address: Chandigarh, Punjab, 160047

                              Reference no. Cabi/pb/2384068

                              On 30 september 2018, i bought the above order with you for hair dyer, vegetable chopper and vaseline moisture. The items has still not delivered.

                              We agreed at the point that i placed the order that it would arrive on within a week.
                              I hope that you deliver the items to me.

                              Yours faithfully,
                              Yashwant singh
                              Contact no. [protected]
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                                A
                                a.n Ramanathan
                                Oct 17, 2018
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                                Account holder: a n ramanathan
                                A/c no.[protected]
                                Teynampet branch, chennai, tn

                                Would like to reset login password for net banking.
                                I would request for resetting without debit card details since card has been lost during travel in bus. Since i am out of country till mid nineteen process of new card not possible and hence this request

                                Mail id [protected]@gmail.com
                                In this regard my mail to branch may be looked into. Action is still awaited.
                                A n ramanathan
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                16 oct i sent 200 rs by Tezz aap (Upi ) transaction was completed and continuosly 200 at 2 timers reduced from my account and i completed rs 200 transaction bt 400 was reduced from my account pls resolve my problem and Give Me my Cask bank to my account
                                सर 6 व् 7 मई 2017 को एक 5000 दूसरा 5000 व् तीसरा 4000 रुपये कुल 14000 की उक्त राशि ATM से विड्रॉल कर रहा था परंतु राशि बाहर नहीं आई
                                उक्त के संदर्भ में बहुत बार टोल फ्री नो पर व् बैंक की होम ब्रांच में ईमेल से कंप्लाइं दर्ज करवाई थी परन्तु कोई लाभ नहीं हुआ।
                                अतः पुनः जांच कर उक्त राशि 14000 रुपये खाते में क्रेडिट करवाये।
                                [protected]
                                Transaction done from BOI ATM but no cash dispensed and deduction of amount 3000rs
                                Hi sir my name is Ravindra singh i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : PNB bank, Laxmi nagar, account number : [protected], ifsc code : PUNB0160300, aadhaar number :[protected]. So please update my account in npci.
                                MY fund transfer request for Rs. 25000.0 on 14-10-18 is timed out. Please check .(IMPS Ref No[protected]
                                FUND IS DEBITED FROM MY ACCOUNT .
                                PLEASE REFUND MY AMOUNT.
                                Thanks
                                [protected]
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                                  H
                                  Harmesh222
                                  from Bathinda, Punjab
                                  Oct 16, 2018
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                                  money debited but not credit to receiver account

                                  Address: Moga, Punjab, 142001

                                  Dear
                                  sir,
                                  today dated[protected]
                                  i transferred 3000 amount with pnb mobile banking app to anthoer bank account with imps but money deducted and transections is success but under processing message on screen. But i have not received any deducted message on my mobile number but money is gone to my account i call customer care he not tell any satisfied answer and only enter complaint sir i must need this time money please...
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                                  Mishra Ramshwar
                                  from Delhi, Delhi
                                  Oct 16, 2018
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                                  This is regarding customer complain attached with the mail. The transaction has been done from UPI with re[censored]PI/[protected]/P2M/railyatri.[protected]@hdfcbankr/, and the complain no. is A[protected]. customer has not yet received his amount . Details are as follows:
                                  A/c no. : [protected]

                                  Complain no. : A[protected]
                                  ARN no.[protected]
                                  Trx Dt. :[protected]
                                  Amount : Rs. 3342/-
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Reminder..
                                  Please reply..
                                  it is not working
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                                    K
                                    kiara_sharma
                                    from Delhi, Delhi
                                    Oct 16, 2018
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                                    Dear Sir,
                                    On 15.10.2018 i transferred Rs.23998 (UPI Ref No.[protected] & Rs.10000 (UPI Ref. No.[protected] using my PNB Bank A/c No. [protected] to another bank. But the transaction was failed and money deducted from my account. This happened both the time. And PNB Customer care not answering any call. Please resolve my issue as soon as possible. As the amount is very big. We need it very urgently.
                                    Please look forward to my issue & resolve as soon as possible.

                                    Looking forward to your reply.

                                    Thanks
                                    Monika
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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