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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025

Complaints 4893

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1099

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3794

So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Punjab National Bank [PNB] reviews & complaints page 133

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Address: Maharajganj, Uttar Pradesh, 273164

Dear sir/mam

I would like you to say that i am having trouble regarding my account problem.
I’ll tell you from the beginning that yesterday on 24th august at 2:15 pm of amount rps.25000 i deposited money in my account but still has not yet received.
And also my another money transferred from my college of amount rps.10000 that money has also not shown in my account.
Can you find me the problem what happened...

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Address: Moradabad, Uttar Pradesh

The aplicant is having current account in punjab national bank amrohagate branch moradabad. The net banking password is not working for current account of shriprakash and sons
C. A no. [protected]
Customer id no. Amo028520. Kindly resolve the problem. Our email id is [protected]@gmail.com. Also our transaction password not working. The aplicant has made complaints many time in their branch but no solution

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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1- several pnb customers are not receiving the transaction otp within timeout duration of 300seconds for online shoping and fund transfer, on their registered mobile numbers, i am also one of them.
2- i several times requested pnb to send the account statements via registered email, but failed to get even after years.
Prof. B. D. Indu
I. I. T roorkee-247667

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Address: Kolkata, West Bengal, 700104

Hi
I transferred rs 50000 from my loan account from pnb to my personal savings account in icici bank. The transaction was declined, but the money was debited from pnb account and has not been remitted yet.

I have lodged a complaint with customer care of pnb, but am not satisfied with their non-commital response.

Please suggest me appropriate redressal mechanism for the above.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by Anurag Nandi By when can I expect this issue to be addressed. Am in urgent need of funds and its already 24 hours since the money was debited.

Aug 24, 2018

Updated by Anurag Nandi My SR no is M[protected]. Kindly please treat my case with top most priority.

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K

Kapil Lahoti

from Basi, Rajasthan

Aug 24, 2018

I forget my old transaction password.
But when I go to forgot password page, where they asked for old password..
Then please suggest me what can I do...

amount not remitted - Comment #3191456 - Image #0

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Address: 824116

I am jay krishna kumar your account holder a/c no-[protected] prop. Jai rice mill. My cheque no 020595. Was issued in favour pf idbi bank of rupees 500. (Five humdred) but debit amount775800 (Seven lacs seventy thousand five hundred) rupees has been debit my account on through the south indian bank ballygunge kolkatta branch.; on account no - ([protected]) so i request you kindly take this complain. And take up appropriate action for refund my amount. Thanks...

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Ralesh kothiya

from Vadodara, Gujarat

Aug 24, 2018

Money was debited from account but cash is not dispensed by ATM at skylon appt., Sbi atm near gulbai tekra, ahmedabad. Date was 31th July 2018. So, kindly transfer my money to my account. Transaction remarks : ATM WDR[protected] SBI SKYLON APPT GUJ UN

withdraw fraud amount clearing - Comment #3191514 - Image #0

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Address: New Delhi, Delhi, 110077

Website: Pnb.in

I was transferring 2000rs through paytm on 31 august in the morning. The amount is deducted from my account but could not received by paytm. I talk to paytm costumer, they told me that bank declined the payment at the time of transferring. I talked to pnb costumer care many time, at least twice a day but they told me they don't have authority to check the details. I would like to know where my money stucked, why you hold my money, tell me the reason and i want my money back asap. I need that money asap. I transfer that money to my daughter school fees. I am helpless because pnb hold that money. Please return my money asap.

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Harsh Kimteta

from Narayangarh, Haryana

Aug 17, 2018

I requested to you take action against the manager and gv my money back to me

Harsh Kimteta's reply, Aug 10, 2018

Punjab National Bank [PNB] — manager gv wrong details against the kcc limit. I submitted all documents to manager bt he refused to open the account. he waste my money and time. requested to gv my money back to me.

S

Sandeepkumar007

from Dirba, Punjab

Aug 24, 2018

Sir i just book train ticket from irctc train connect app but that show not booked but the money is deducted from my pnb debit card

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I tried to withdraw rs 10000 from boi atm on 08.08.2018. After entering all required information when the atm machine started counting cash suddenly the machine turned shutdown and didn't disburse the cash but my account was debited rs 10000. I have complained sr m[protected]. But i couldn't get the refund. I am going through financial crisis. Please solve my problem.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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S

sarikonda mounika

from Hyderabad, Telangana

Aug 20, 2018

I applied cheque book in PNB through internet banking... But till now the cheque book is not coming ... May I know when can I get the cheque book

I have urgent requirement for the cheque . Please resolve it urgently ...

Please solve the problem immediately and provide the cheque book as soon as possible.

A

abhishekgupta963

from Noida, Uttar Pradesh

Aug 21, 2018

I am a customer of jahangirabad (bulandshahr) PNBbank and right now this bank is not trustable because this bank manager and assistant manager are not paying my father fdi payemnt since 3 months .whenever i go to them they either do not listen or misguide me saying that document are not complete though there is no such document left PLEASE HELP!!

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Address: Pune, Maharashtra, 411013

Hi,

I have initiated a transaction of 3000 rs from pnb machine but the transaction was timed out at that time.
I waited for 2 minutes and then again initiated transaction of 3000 rs and that was successful.
But previuos timed out transaction also got debitted from my account.

I used icici bank atm card.

Niti jain
Transaction date -11/08/2018 7:12 pm.

Please help to get me 3000rs back.

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M

mukeshs19866

Aug 13, 2018

Dear Sir/Mam,

I have a PNB NRE Account no:- [protected], Chapra Bihar, and today i withdraw money rs.5000 (Its 3rd time withdraw in this month) and i didn't under stand why PNB deducted rs.118 extra. kindly confirm and reimbursed the extra deducted amount.

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Address: 201201

I have account in pnb and whenever i go to operate in dat account staff misbehaved and when i asked manager to look in dat issue he just said i cant do anything in dat
The staff is very much lazy and if asked to work they just say wrong words to the customers
The two incidents have happened to me.
Please look in dis issue
The main issue is with cash counter and assistant manager

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M

Manhar Rajani

from Bhavnagar, Gujarat

Aug 21, 2018

From my sb.Ac.Withdraw of homeloan installment is very irregular after many time complaint.So i am suffering loss of interest.My.Sb.Ac.[protected] and hou.Loan ac.005100nc00000854.I am from bhavnagar.Gujarat.

My contac number is [protected]/[protected]

M

Man281993

May 8, 2023

I am account holder of PNB branch Uhar, Vidisha (MP)
whenever i go to operate in dat account staff misbehaved and when i asked cashier to look in dat issue he just said i cant do anything in dat
The staff is very much lazy and if asked to work they just say wrong words to the customers
The two incidents have happened to me.
Please look in this issue
The main issue is with cash counter Name of staff (Sanjay Jaat) and Mr. Sahu.

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Address: 152026

I used my atm on 8/8/18 of pnb bank in pnb atm to withdraw rs 5000 three times. I got money only one time. Display screen showed that your transaction is timed out & try again. But money deducted four times from account. I gt rs 5000 instead of 20000. I i even have to take mini statement two times which cost me rs 25. Kindly refund my amount of rs.15000 as early as possible.

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Address: New Delhi, Delhi, 110012

Hi,

I want to open a saving account but inderpuri, delhi branch official have some strange process due to which my account opening process pending since one week.
They said, they will send a letter to my home address then i have to hand over that to them, then only account will open.
Why PNB asking for Aadhar card, PAN card etc if they cant verify address from them.
Kindly ask someone to expedite the process and consider govt document as proof and do not try to harrass public with these games.

Thanks & Regards, Sunil

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Address: Indore, Madhya Pradesh, 452016

Dear sir

Pl refer customer id no[protected] of swati satyendra kumar jain in which tds has been deducted but not uploaded in 26as for the year 17-18. Complaint has been lodged to the branch at indore mphb complex. Inspite of repeated reminder there is no output. Income tax refund shall be considered if it is matched with the26as otherwise shall be forfeited. Again this error is getting repeated for first quarter of the current year.
Your earlier action shall be appreciated please.
Tks

S k jain
111-ashish nagar, near bengali square, indore-452016
[protected]

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On 10th of june i have done a complain to ICICI bank for withdrawal of money from PNB ATM at golf course metro station, I didn't received money but it was debited from my account, now it is almost 2 months but still not received it back, ICICI is saying they are not getting response from PNB, my complain ref no. Is SR[protected].
Please return my money asap according to the guidelines of RBI, which is 100rs per as penalty
Thank you

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Aug 14, 2018

Updated by shubhamgpt499 Still no action taken on my complaint

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Address: Nalgonda, Andhra Pradesh, 508206

I cancelled train ticket on 26th july, 2018. I paid through my punjab national bank debit card. I haven't received refund into my bank account. I have waited 10 days. Irctc sent me mail that refund successful. Pnr number [protected], irctc transaction id [protected].
Refund reference no:30001282028202211830179.
Please solve this issue as soon as possible.

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Address: Bulandshahr, Uttar Pradesh, 091

Dear sir/madam,

I am a pnb kiosk (Bank bc) of sfpl from new delhi. I withdrawal a 4000/- rs two entry from uco bank account through aeps on 07 jan 2018, money is debited from customer account dt 08/01/2018 but one entry not credited in my settlement account.

Type of transaction (Deposit/withdrawal) : withdrawal

1. Type of transaction (Aeps/imps/card) : aeps

2. Customer bank : uco bank shikarpur

3. Date of transaction:[protected]

4. Transaction amount (Rs.) : 4000

5. Aadhaar number of customer (If aeps) :[protected]

6. Ko code of bc: k0101299

7. Account number of bc : [protected]
Rrn no. Not recived page canot displed network eror

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Inderjot Singh

from Hoshiarpur, Punjab

Aug 6, 2018

I was book movie show using bookmyshow app .money deduct from the bank but movie not yet booked. Iam also complaining the bookmyshow. They say you will contact the bank money deduct from bank side not bookmyshow.please tell me how much time required to refund money

aeps transaction - Comment #3175983 - Image #0

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I opened https://netbanking.netpnb.com for registering for internet and mobile banking. But the first step is to submit the otp but i am not receiving it on my registered number.

I tried clearing the browser as well. There's no other option of regenerating otp on the site in case the customer don't receive it.

There's no number provided where we can request an sms.

Can someone please help?

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Address: Burdwan, West Bengal

Dear sir. I have purchased two online product from amazon. Amazon customer care refund amount on my a/c. And they are mailing on my mail id. But those amount not credit in my punjab national bank a/c. The reference id is on this transaction are 1. 138329 and 2. 938129. The transaction id are 1. 7aspatcmdoz and 2. 6przwvao3wy. On date 29/07/2018. Plz solve this...

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basantuppal

from Chandigarh, Chandigarh

Aug 7, 2018

My mother Mrs. Raj Rani Uppal applied for new cheque book for operating her Savings Account no. [protected] in the first week of July, 2018 but has yet to receive the cheque book till today.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Website: www.myntra.com

I ordered from myntra on 25th july of rs. 1485 from which one item amounting to rs.346 was returned on 28th july... The refund was initiated on 28th july but i still haven't received my money yet. The company said my money is stuck in payment gateway somewhere... So please initiate the process of my refund soon.
My return number is:[protected]
Return amount is :rs 346.13

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Shubhankar Upadhyay

from Lucknow, Uttar Pradesh

Aug 7, 2018

Dear sir,
I have not received my refund which was sent by Amazon online shopping...On contacting amazon they give reference number and asked to contact the bank ...But on contacting your bank the reply from your customer care was disgusting...I don't understand what to do

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Address: New Delhi, Delhi, 110084

I purchased redmi 5 mobile phone ₹8999 from amazon on 16/07/2018 and done payment by debit card but order was cancelled on 17/07/2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected].
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account

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Address: 721301

Despite repetitive call and mailing to punjab national bank customer care they are not at all listening to grievance and always says that take this issue with amazon team.
But amazon has refunded rs 1899 in my account on 20 july 2018.
My authorization code (Refund reference number) -:[protected].

Name-babal sharma

Please help me and resolve my problem as soon as possible.

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Aug 6, 2018

Complaint marked as Resolved

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