Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4896
Resolved
1099
Unresolved
3797
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vijender k
from Gurgaon, Haryana
Aug 29, 2018
Report
Copy

I have purchase mobile from Amazon, they refund to bank on 20/08/2018 with reference no.[protected] but it not received that refund.my re-found amount is Rs 9448. I call to customer care of Amazon they said that we already initiated your refund but i didn't get then i go to bank they said we don't recieved your refund. so please help in getting my refund amount.
Thanking you
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    gagag
    from Bijnor, Uttar Pradesh
    Aug 28, 2018
    Report
    Copy

    I last logged into my account about 2 months ago, maybe longer. I tried to do an online transaction but due to late otp arrival on phone and crappy internet connection i got locked out of my account. Since then i have been trying to activate my account without any success. I have been in touch with pnb customer service multiple times, they just send me a list of instructions for online activation which have zero results. My branch of pnb is 12 kms from my house and i have visited there three times and am told my problem cannot be addressed as there is no electricity on each occasion.
    I have also attempted to make online payments with my debit card numerous times but the otp arrives sometmes 24 hours later and then the same message arrives multiple times, so not only am i not able to make any transactions but i am also going to be charged for each otp sent [ once it was seven times and 2 hours late ] which is of no use since it arrives way too late to do anything with it. At other times the otp does not arrive at all. I have not been able to use my debit card even once for online transactions. Once i am back in the uk i am definitely opening an account in a private bank. I have had quite enough of sh... Y service of pnb.
    [protected]... If anyone has an iota of customer service orientation.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    I am using internet banking of pnb but maye balance could not be transfer show not permitted please slove mye problam
    Dear sir having in my beg there many document and checkbook being signaturein many page so I fearthat if anygreedy people catch go miss use my checkbook I requested plz block my check book by which i satisfy account holders kamaldwivedi a.c. number [protected] pnb branch sarra sidhiMadhya Pradesh mobile number [protected]
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ruchi991994
      from Gurgaon, Haryana
      Aug 27, 2018
      Report
      Copy

      Address: 123302

      My name is ruchi and i'm customer of punjab national bank of branch kosli. I applied for international debit card but they deliver platinum debit card for women. And when i complaint about this in bank they said to apply once again. And no one takes responsibility of their mistake. And no one care. I have flight on 5 september. What can i do now. The staff behaviour is not helping. I have applied once again. And i need this card before 5 september.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prinsa Thapa
        from Bengaluru, Karnataka
        Aug 25, 2018
        Report
        Copy

        money deposited through cdm but not yet received in my account

        Address: Maharajganj, Uttar Pradesh, 273164

        Dear sir/mam

        I would like you to say that i am having trouble regarding my account problem.
        I’ll tell you from the beginning that yesterday on 24th august at 2:15 pm of amount rps.25000 i deposited money in my account but still has not yet received.
        And also my another money transferred from my college of amount rps.10000 that money has also not shown in my account.
        Can you find me the problem what happened...
        Helpful
        6 other people found this review helpful
        6 found this helpful
        1 Comment
        Report
        Copy
        S
        svnras
        from Gurgaon, Haryana
        Aug 25, 2018
        Report
        Copy

        Address: Moradabad, Uttar Pradesh

        The aplicant is having current account in punjab national bank amrohagate branch moradabad. The net banking password is not working for current account of shriprakash and sons
        C. A no. [protected]
        Customer id no. Amo028520. Kindly resolve the problem. Our email id is [protected]@gmail.com. Also our transaction password not working. The aplicant has made complaints many time in their branch but no solution
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prof.B. D. Indu
          from Meerut, Uttar Pradesh
          Aug 24, 2018
          Report
          Copy

          1- several pnb customers are not receiving the transaction otp within timeout duration of 300seconds for online shoping and fund transfer, on their registered mobile numbers, i am also one of them.
          2- i several times requested pnb to send the account statements via registered email, but failed to get even after years.
          Prof. B. D. Indu
          I. I. T roorkee-247667
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anurag Nandi
            from Kolkata, West Bengal
            Aug 23, 2018
            Report
            Copy

            Address: Kolkata, West Bengal, 700104

            Hi
            I transferred rs 50000 from my loan account from pnb to my personal savings account in icici bank. The transaction was declined, but the money was debited from pnb account and has not been remitted yet.

            I have lodged a complaint with customer care of pnb, but am not satisfied with their non-commital response.

            Please suggest me appropriate redressal mechanism for the above.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Aug 24, 2018
            Updated by Anurag Nandi
            By when can I expect this issue to be addressed. Am in urgent need of funds and its already 24 hours since the money was debited.
            Aug 24, 2018
            Updated by Anurag Nandi
            My SR no is M[protected]. Kindly please treat my case with top most priority.
            I forget my old transaction password.
            But when I go to forgot password page, where they asked for old password..
            Then please suggest me what can I do...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jay praveen
              from Rusera, Bihar
              Aug 14, 2018
              Report
              Copy

              Address: 824116

              I am jay krishna kumar your account holder a/c no-[protected] prop. Jai rice mill. My cheque no 020595. Was issued in favour pf idbi bank of rupees 500. (Five humdred) but debit amount775800 (Seven lacs seventy thousand five hundred) rupees has been debit my account on through the south indian bank ballygunge kolkatta branch.; on account no - ([protected]) so i request you kindly take this complain. And take up appropriate action for refund my amount. Thanks...
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Money was debited from account but cash is not dispensed by ATM at skylon appt., Sbi atm near gulbai tekra, ahmedabad. Date was 31th July 2018. So, kindly transfer my money to my account. Transaction remarks : ATM WDR[protected] SBI SKYLON APPT GUJ UN
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Upasana Dev
                from Noida, Uttar Pradesh
                Aug 13, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110077
                Website: Pnb.in

                I was transferring 2000rs through paytm on 31 august in the morning. The amount is deducted from my account but could not received by paytm. I talk to paytm costumer, they told me that bank declined the payment at the time of transferring. I talked to pnb costumer care many time, at least twice a day but they told me they don't have authority to check the details. I would like to know where my money stucked, why you hold my money, tell me the reason and i want my money back asap. I need that money asap. I transfer that money to my daughter school fees. I am helpless because pnb hold that money. Please return my money asap.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I requested to you take action against the manager and gv my money back to me
                Harsh Kimteta's reply, Aug 10, 2018
                Punjab National Bank [PNB] — manager gv wrong details against the kcc limit. I submitted all documents to manager bt he refused to open the account. he waste my money and time. requested to gv my money back to me.
                Sir i just book train ticket from irctc train connect app but that show not booked but the money is deducted from my pnb debit card
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rabi Sankar Hota
                  from Sambalpur, Odisha
                  Aug 12, 2018
                  Report
                  Copy

                  I tried to withdraw rs 10000 from boi atm on 08.08.2018. After entering all required information when the atm machine started counting cash suddenly the machine turned shutdown and didn't disburse the cash but my account was debited rs 10000. I have complained sr m[protected]. But i couldn't get the refund. I am going through financial crisis. Please solve my problem.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  I applied cheque book in PNB through internet banking... But till now the cheque book is not coming ... May I know when can I get the cheque book

                  I have urgent requirement for the cheque . Please resolve it urgently ...

                  Please solve the problem immediately and provide the cheque book as soon as possible.
                  I am a customer of jahangirabad (bulandshahr) PNBbank and right now this bank is not trustable because this bank manager and assistant manager are not paying my father fdi payemnt since 3 months .whenever i go to them they either do not listen or misguide me saying that document are not complete though there is no such document left PLEASE HELP!!
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mj498x
                    from Deulgaon Raja, Maharashtra
                    Aug 11, 2018
                    Report
                    Copy

                    Address: Pune, Maharashtra, 411013

                    Hi,

                    I have initiated a transaction of 3000 rs from pnb machine but the transaction was timed out at that time.
                    I waited for 2 minutes and then again initiated transaction of 3000 rs and that was successful.
                    But previuos timed out transaction also got debitted from my account.

                    I used icici bank atm card.

                    Niti jain
                    Transaction date -11/08/2018 7:12 pm.

                    Please help to get me 3000rs back.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Dear Sir/Mam,

                    I have a PNB NRE Account no:- [protected], Chapra Bihar, and today i withdraw money rs.5000 (Its 3rd time withdraw in this month) and i didn't under stand why PNB deducted rs.118 extra. kindly confirm and reimbursed the extra deducted amount.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      ChiragBansal
                      from Lucknow, Uttar Pradesh
                      Aug 11, 2018
                      May 8, 2023
                      This thread was updated on May 8, 2023
                      Report
                      Copy

                      Address: 201201

                      I have account in pnb and whenever i go to operate in dat account staff misbehaved and when i asked manager to look in dat issue he just said i cant do anything in dat
                      The staff is very much lazy and if asked to work they just say wrong words to the customers
                      The two incidents have happened to me.
                      Please look in dis issue
                      The main issue is with cash counter and assistant manager
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      From my sb.Ac.Withdraw of homeloan installment is very irregular after many time complaint.So i am suffering loss of interest.My.Sb.Ac.[protected] and hou.Loan ac.005100nc00000854.I am from bhavnagar.Gujarat.

                      My contac number is [protected]/[protected]
                      I am account holder of PNB branch Uhar, Vidisha (MP)
                      whenever i go to operate in dat account staff misbehaved and when i asked cashier to look in dat issue he just said i cant do anything in dat
                      The staff is very much lazy and if asked to work they just say wrong words to the customers
                      The two incidents have happened to me.
                      Please look in this issue
                      The main issue is with cash counter Name of staff (Sanjay Jaat) and Mr. Sahu.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manoj Kumar Chugh
                        from Mohali, Punjab
                        Aug 10, 2018
                        Report
                        Copy

                        Address: 152026

                        I used my atm on 8/8/18 of pnb bank in pnb atm to withdraw rs 5000 three times. I got money only one time. Display screen showed that your transaction is timed out & try again. But money deducted four times from account. I gt rs 5000 instead of 20000. I i even have to take mini statement two times which cost me rs 25. Kindly refund my amount of rs.15000 as early as possible.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hollywood Style Fitness
                          from Delhi, Delhi
                          Aug 10, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110012

                          Hi,

                          I want to open a saving account but inderpuri, delhi branch official have some strange process due to which my account opening process pending since one week.
                          They said, they will send a letter to my home address then i have to hand over that to them, then only account will open.
                          Why PNB asking for Aadhar card, PAN card etc if they cant verify address from them.
                          Kindly ask someone to expedite the process and consider govt document as proof and do not try to harrass public with these games.

                          Thanks & Regards, Sunil
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            satyendra kumar jain
                            from Jabalpur, Madhya Pradesh
                            Aug 9, 2018
                            Report
                            Copy

                            Address: Indore, Madhya Pradesh, 452016

                            Dear sir

                            Pl refer customer id no[protected] of swati satyendra kumar jain in which tds has been deducted but not uploaded in 26as for the year 17-18. Complaint has been lodged to the branch at indore mphb complex. Inspite of repeated reminder there is no output. Income tax refund shall be considered if it is matched with the26as otherwise shall be forfeited. Again this error is getting repeated for first quarter of the current year.
                            Your earlier action shall be appreciated please.
                            Tks

                            S k jain
                            111-ashish nagar, near bengali square, indore-452016
                            [protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shubhamgpt499
                              from Noida, Uttar Pradesh
                              Aug 8, 2018
                              Report
                              Copy

                              On 10th of june i have done a complain to ICICI bank for withdrawal of money from PNB ATM at golf course metro station, I didn't received money but it was debited from my account, now it is almost 2 months but still not received it back, ICICI is saying they are not getting response from PNB, my complain ref no. Is SR[protected].
                              Please return my money asap according to the guidelines of RBI, which is 100rs per as penalty
                              Thank you
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Aug 14, 2018
                              Updated by shubhamgpt499
                              Still no action taken on my complaint
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sandeep varma123
                                from Markapur, Andhra Pradesh
                                Aug 7, 2018
                                Report
                                Copy

                                Address: Nalgonda, Andhra Pradesh, 508206

                                I cancelled train ticket on 26th july, 2018. I paid through my punjab national bank debit card. I haven't received refund into my bank account. I have waited 10 days. Irctc sent me mail that refund successful. Pnr number [protected], irctc transaction id [protected].
                                Refund reference no:30001282028202211830179.
                                Please solve this issue as soon as possible.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  seema rani agrawal
                                  from Agra, Uttar Pradesh
                                  Aug 5, 2018
                                  Report
                                  Copy

                                  Address: Bulandshahr, Uttar Pradesh, 091

                                  Dear sir/madam,

                                  I am a pnb kiosk (Bank bc) of sfpl from new delhi. I withdrawal a 4000/- rs two entry from uco bank account through aeps on 07 jan 2018, money is debited from customer account dt 08/01/2018 but one entry not credited in my settlement account.

                                  Type of transaction (Deposit/withdrawal) : withdrawal

                                  1. Type of transaction (Aeps/imps/card) : aeps

                                  2. Customer bank : uco bank shikarpur

                                  3. Date of transaction:[protected]

                                  4. Transaction amount (Rs.) : 4000

                                  5. Aadhaar number of customer (If aeps) :[protected]

                                  6. Ko code of bc: k0101299

                                  7. Account number of bc : [protected]
                                  Rrn no. Not recived page canot displed network eror
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  I was book movie show using bookmyshow app .money deduct from the bank but movie not yet booked. Iam also complaining the bookmyshow. They say you will contact the bank money deduct from bank side not bookmyshow.please tell me how much time required to refund money
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    meenu.virgo
                                    from Delhi, Delhi
                                    Aug 4, 2018
                                    Report
                                    Copy

                                    I opened https://netbanking.netpnb.com for registering for internet and mobile banking. But the first step is to submit the otp but i am not receiving it on my registered number.

                                    I tried clearing the browser as well. There's no other option of regenerating otp on the site in case the customer don't receive it.

                                    There's no number provided where we can request an sms.

                                    Can someone please help?
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manas maji
                                      from Kolkata, West Bengal
                                      Aug 4, 2018
                                      Report
                                      Copy

                                      Address: Burdwan, West Bengal

                                      Dear sir. I have purchased two online product from amazon. Amazon customer care refund amount on my a/c. And they are mailing on my mail id. But those amount not credit in my punjab national bank a/c. The reference id is on this transaction are 1. 138329 and 2. 938129. The transaction id are 1. 7aspatcmdoz and 2. 6przwvao3wy. On date 29/07/2018. Plz solve this...
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      My mother Mrs. Raj Rani Uppal applied for new cheque book for operating her Savings Account no. [protected] in the first week of July, 2018 but has yet to receive the cheque book till today.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit