Dear sir / madam,
On 20/04/2018 (Friday) i access deenpur, najafgarh, delhi, pnb bank atm, for rs.10000/- withdraw before that i complete all the formalities which the atm formalities after that the machine not deliver the amount (Machine timeout) but amount debited from my account.
I complained to the pnb atm guard same time, he told me that no need to worry amount will be credit automatically in your account but after many days amount not credited. I called to my bank (Uco bank) customer care and branch also but no buddy picked my call.
On 24th april, 2018 i mailed to my bank (Uco bank customer care and branch id) but no reply. After this on 27th april, 2018 i went to my branch and given complaint but no action taken. Many times called to customer care also no solution given by them, i have all call recordings. I mailed to both ids on 27th, 29th, 30th, 4th may and 5th may also but no single reply from their side. Please look into this case seriously and help me. Cyber receipt attached. Account detailed given below :
Name : praveen kumar
Account no.: [protected]
Branch : 27, south patel nagar, new delhi, delhi-110008
Mobile no. : [protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
May 16, 2018
Updated by Praveen_chauhan No single reply received from any side.
May 16, 2018
Updated by Praveen_chauhan 26 days have passed so far no one has received any reply, how can I leave my Rs. 10000
May 17, 2018
Updated by Praveen_chauhan 27 days have passed so far no single reply.
May 18, 2018
Updated by Praveen_chauhan 28 days have passed so far no single reply.
The Branch Manager
Punjab National Bank
Branch – Kishanpur
Kotdwara Pauri Garhwal
Uttarakhand
Dear Sir,
I have Saving Bank Account No. [protected] at Punjab National Bank Kishanpur, District- Pauri Garhwal, Uttarakhand, PIN-246149. Earlier on 18th June 2018 at around 15.44 PM in the evening I tried to withdraw Rs. 10000 from ATM Id IOBC1007 near Jwalapur Haridwar, Uttarakhand but the transaction failed with error dispenser Failure and the balance had been deducted .The transaction cannot be completed.
My Card No= [protected]
Account No= [protected]
The same day I informed my bank at Kishanpur, District-Pauri Garhwal Uttarakhand about the same and also went for a complaint to the Indian Overseas Bank Jwalapur Branch who owned that ATM centre from where I made my transaction.
It is requested to kindly take up the matter with Indian overseas Bank and get my amount recovered. Please do take my case as urgent and help me out recovering my money.
Thanking you
Applicant Name and Signature
Sarop Singh Negi
A/c No. [protected]
S/o Mr. Virendra Singh Negi