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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 140

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S
Sajeevantk
from thrissur, Kerala
May 14, 2018
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Address: Thrissur, Kerala, 680602

Helo,
on 8th may i ordered some products through flipkart worth rs.4791.00.The order was failed but my account was debited with rs 4791, 00.iI called flipkart's cs many times they told me that you should contact the bank for initiating the refund.till this day i idnt recieved any information from thebank or flipkart regarding the refund.Kindly look forward to this problem and initiate the refund.
Details;
Name:Jishnu sajeev t
A/c no:[protected]
Address:Thalappilly house p.o mattom, trichur
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
May 14, 2018
Updated by Sajeevantk
Phone number:[protected]
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    Praveen_chauhan
    from New Delhi, Delhi
    May 14, 2018
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    Dear sir / madam,
    On 20/04/2018 (Friday) i access deenpur, najafgarh, delhi, pnb bank atm, for rs.10000/- withdraw before that i complete all the formalities which the atm formalities after that the machine not deliver the amount (Machine timeout) but amount debited from my account.
    I complained to the pnb atm guard same time, he told me that no need to worry amount will be credit automatically in your account but after many days amount not credited. I called to my bank (Uco bank) customer care and branch also but no buddy picked my call.
    On 24th april, 2018 i mailed to my bank (Uco bank customer care and branch id) but no reply. After this on 27th april, 2018 i went to my branch and given complaint but no action taken. Many times called to customer care also no solution given by them, i have all call recordings. I mailed to both ids on 27th, 29th, 30th, 4th may and 5th may also but no single reply from their side. Please look into this case seriously and help me. Cyber receipt attached. Account detailed given below :
    Name : praveen kumar
    Account no.: [protected]
    Branch : 27, south patel nagar, new delhi, delhi-110008
    Mobile no. : [protected]
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    May 16, 2018
    Updated by Praveen_chauhan
    No single reply received from any side.
    May 16, 2018
    Updated by Praveen_chauhan
    26 days have passed so far no one has received any reply, how can I leave my Rs. 10000
    May 17, 2018
    Updated by Praveen_chauhan
    27 days have passed so far no single reply.
    May 18, 2018
    Updated by Praveen_chauhan
    28 days have passed so far no single reply.
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      S
      syedhindustani
      from Parvatipuram, Andhra Pradesh
      May 11, 2018
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      Address: Munger, Bihar, 811201
      Website: www.netpnb.in

      Most humbly an respectfully
      Sir,
      Generally the time of issuing of draft is 20 to 30 minutes. But here pnb branch munger is taken 6 hours. Pnb employer call the customer after 6 hr you can receive the draft. When customers come after 6 hours. Employers of pnb say that you will come tomorrow and talking way of employers to customers is very bad. So dear sir please resolve this difficulties.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        A
        Ananda Sinha
        from Kolkata, West Bengal
        May 11, 2018
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        Address: Kolkata, West Bengal, 700028

        I ananda sinha, holder of pnb atm d. Card no
        Xxxx xxxx xxxx 6103 of pnb dunlop branch, kolkata, w. B. With drawn rs. 500/- at 18.06 hrs. On 10.05.2018 using above d. Card from icici bank atm at p. K. Guha road infront of betua kali bari, dumdum cantt. Kolkata 700028, w. B. Of course i have opted for no receipt to save paper.
        However, at 9.03 pm on 10.05.2018 i have received a sms on my registered that rs.5000/- has been debited from my account on above withdrawal instead of rs.500/-.
        It is requested to check up with icici bank above atm and amount withdrawal may kindly be corrected.
        Regards.
        Ananda sinha
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          Sharanmithra
          from Kollam, Kerala
          May 11, 2018
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          Address: Pondicherry, Puducherry, 605011
          Website: [email protected]

          Sir, yesterday i withdraw amount withdraw from kotak mahindra bank atm.. Atm no. Poon9222, anna salai.. I git the message as rs.800 debited in my account.. But the amt not received yet because the machine got struck.. Si please help me to credit the amount to my account. Thanks madavan. Account no. [protected], kamaraj salai branch. Mobile no. [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          May 11, 2018
          Updated by Sharanmithra
          Sir, yesterday i withdraw amt 800 from Kotak mahendira bank.. atm no.POON9222, Anna salai, amt debited but the cash hasn't came out from ATM machine.. git struck.. please credit the amt to my account no. [protected]. thanks Madavan
          To Date: 10.07.2018
          The Branch Manager
          Punjab National Bank
          Branch – Kishanpur
          Kotdwara Pauri Garhwal
          Uttarakhand

          Dear Sir,

          I have Saving Bank Account No. [protected] at Punjab National Bank Kishanpur, District- Pauri Garhwal, Uttarakhand, PIN-246149. Earlier on 18th June 2018 at around 15.44 PM in the evening I tried to withdraw Rs. 10000 from ATM Id IOBC1007 near Jwalapur Haridwar, Uttarakhand but the transaction failed with error dispenser Failure and the balance had been deducted .The transaction cannot be completed.

          My Card No= [protected]
          Account No= [protected]

          The same day I informed my bank at Kishanpur, District-Pauri Garhwal Uttarakhand about the same and also went for a complaint to the Indian Overseas Bank Jwalapur Branch who owned that ATM centre from where I made my transaction.

          It is requested to kindly take up the matter with Indian overseas Bank and get my amount recovered. Please do take my case as urgent and help me out recovering my money.
          Thanking you
          Applicant Name and Signature
          Sarop Singh Negi
          A/c No. [protected]
          S/o Mr. Virendra Singh Negi
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            J
            Jaggy Das
            from Hyderabad, Telangana
            May 9, 2018
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            Dear Sir/Madam,
            (PNB Housing Finance Limited.)
            I D. Jagdish, have applied for housing Loan for purchase of plot through your bank (PNBHFL). My account Log In ID: Hou/HYDL/0318/502450 for which I have paid an amount of Rs: 5900/- towards processing fee vide Cheque No.[protected] dated[protected], to one of your executive P. Murali Krishna and the same was realized.
            My application was processed, but I was informed by your executive P. Murali Krishna that due to some unforeseen conditions my application was rejected.
            In view of the above reasons, inspite of persevering the issue regarding refund of processing fee with the executive and sending follow-up e-mails there is no response after a lapse of two months also. I request you to kindly cancel my application and refund the Processing fee and credit to my S.B.Account No.
            • Account Name: JAGDISH. D
            • Account Number: [protected]
            • IFSC #: SYNB0003063
            • Branch Address: 24-88/49 East Anand Bhag, Malkajgiri Hyderabad - 50057

            I seek your personal intervention in the matter referred above as detailed and hope my grievance will be resolved at the earliest.

            Thanks and Regards:
            D. Jagdish
            Ph: [protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              J
              josna s
              from Mumbai, Maharashtra
              May 7, 2018
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              Address: Vadodara, Gujarat, 390020

              On 16th April 2018 i went to SBI ATM located at TNW Business Centre besides McD onals, Manisha Chowkdi, Near Gail India Office, Old Padra Road, .
              Rs 3000 of mine got deduced and without dispensing of cash .
              After trying for the 2nd time I got rs 3000.
              But till date I didn’t got my debited amount.
              And I filed a complaint too both online and personal within two days of the incident but no reponse.
              What should I do next
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                aziz5253
                from Kota, Rajasthan
                May 7, 2018
                Resolved
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                Resolved

                Dear sir i kindly request you that i had closed my account. So i am requesting you that for reversal of wrong charges deducted from my account on 28 april 2018 rs 2547.62 rs. Kindly reverse the charges to my home branch account. Please dont reverse the charges to my account because it is closed but reverse it in the account that is maintained by branch itself.

                My branch ifsc code is - punb0237900
                My account no is:- [protected] (Closed account)
                My customer id:-dnm005243
                +1 photos
                Jun 8, 2019
                Complaint marked as Resolved 
                Thank you sir my complain is now resolved
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  S
                  sanjay malhotra sbop
                  from Maler Kotla, Punjab
                  May 6, 2018
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                  Please refer to the above cited subject.

                  In this context i submit that on the request/persuasion of some punjab national bank official (Main branch, nabha, patiala (Pb) 147201) for health insurance, as they have to achieve targets given by higher authority, i accepted one health policy mentioned above. Unfortunately on 01.02.2018 morning i feel uncomfortable & doctors after angiography diagnosed as cad/acute problem and subsequently successfully ptca to right coronary artery done at patiala heart institute, patiala. My family was not aware of my cashless insurance, but in the evening when i inform about the policy the hospital authority refused as it was to be lodged immediately on the admission in the hospital. After discharge from the hospital on 03.02.2018, i lodge the claim to “ raksha tpa pvt. Ltd, sco 359-360 2nd floor sector 44 d, chandigarh, office on 07.02.2018. With complete documents as per their requirement.

                  On 07.03.2018 i again received mail with queries. The required different certificates from the treating doctors submitted along with other certificates demanded which were already submitted. I was in a hope that my medical bill will be settled shortly as nothing is pending from our side. Now my relative visited the office at chandigarh 4-5 times. But all the times they were advised that it will be settled with in a week time. It was come to know from the public at chandigarh office that the company not settled claim generally and send same objections time and again. We are given to understand that in your office the person handling the claim are just know 2x2=4, they do not study the documents but try to send back claim with some queries time and again. We were given assurance from your office all the time that now there is no issue in this case & it will be settled.

                  The claim of just rs.1.50 lacs has no importance for us. But this is our right, we are not begging. Since, you are unnecessarily harassing & humiliating to our family without any cause, therefore you have compelled us to initiate legal proceeding against you for unnecessary harassing for compensation of rs.20.00 lacs minimum. We will also go to media & press openly to damage the status pnb oriental insurance with full proof documents so that customers choice some other policies..

                  Yours faithfully,

                  (Rishav jindal)
                  [protected]
                  [protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Sir,
                  My name is Dipraj Sain. I love to shop online and while doing so I made an online payment of ₹1000 to Amazon Pay. Well, the transaction failed. I came to know that the money is stuck in the bank portal. So, I request you to please look into the matter and help me get my refund. my account no. is [protected]
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                    J
                    Jayasri_Bose
                    from Bhubaneshwar, Odisha
                    May 6, 2018
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                    Address: Howrah, West Bengal, 711103
                    Website: netbanking.netpnb.com

                    I have pnb account with shibpur branch, they are not updating my adhaar number as well as not enabling me to do online transactions.
                    Each time i am using my pnb atm debit card in pnb atm shibpur itself,

                    Inr 11.80/- is getting deducted.

                    Please help me over here,
                    Regards,
                    Jayasri bose
                    +91 [protected]
                    [protected]@gmail.com
                    +12 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    May 04, 2018
                    palaram's response
                    From my saving a/c [protected] Rs 828 has been debited on dated 01/05/2018 without any notice me, against rules.Please take action to delequaint official and refund this amt to my a/c.
                    From my saving a/c [protected] Rs 828 has been debited on dated 01/05/2018 without any notice me, against rules.Please take action to delequaint official and refund this amt to my a/c.
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                      K
                      KD meena
                      from Sri Ganganagar, Rajasthan
                      May 6, 2018
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                      Address: Jaipur, Rajasthan

                      Sir/madam
                      My account commenced from a long time in punjab national bank (Pnb) branch gopalpura bye pass jaipur (Raj)

                      When i go to the branch gopalpura for the information about the neft.
                      Branch manager was dealing me. During the time of dealing he has misbehaved and abused with me.
                      Now i am suffering very depressed and mentally harassed due to mentioned staff behaviour.
                      So, i request to you to kindly take justifiable action against him

                      Thanking you

                      Yours faithfully
                      Radha devi
                      Mob-[protected]
                      Account no.- [protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      May 03, 2018
                      Amarchandra shit's response
                      Amount debit
                      May 06, 2018
                      Updated by KD meena
                      My account bina kisi purv suchna k hi band kr diya gya...ab use chalu krne se mna kr rhe h...
                      Please help me
                      From my acc 1000 rupee debited but it cannot be credited to the shopkeepers acc.so i want my 1000 rupee to be credited in my ac soon as possible bcoz it almost about 15 days pass
                      I want to open a new saving account in pnb Aurangabad but the response of branch manager and staff is very unprofessional.i visited in branch so many time but he told me to come after one week an so on.Manager and staff are chatting with his mobile and even no body is responding.Bank is looking like play school.
                      I ordered from Pigi on 28/04/2018, made payment using the debit card and the order cancelled after few hours. Pigi have already made refund yesterday but the refund is not credited yet. Refund ID:[protected]. Transaction ID: [protected]
                      Please resolve this as soon as possible.
                      Daily amount debit
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                        A
                        avishekpandey1989
                        from Mumbai, Maharashtra
                        May 5, 2018
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                        Address: 802302

                        Pnb have not good customer service. Like other bank as sbi it does not provide home services of checkbook and atm. It doesn't send checkbook and atm on your home address, it call customer in branch for this. Kindly provide good quality service. Sir kindly give facilities to customer for avail theses service as their choice. And kindly give full facilities for online handle of account with fully security like sbi bank.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Plesae solve my problem

                        checkbook and atm - Comment #3089225 - Image #0
                        checkbook and atm - Comment #3089225 - Image #1
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                          N
                          NS Parmar
                          from Ajmer, Rajasthan
                          May 4, 2018
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                          Address: Lucknow, Uttar Pradesh

                          1. I had purchased PNB MetLife Insurance policy no.22155846 last year in the month of March 2017 through sales rep of pnbmetlife Lucknow named Mrs Preeti Singh. I had made the initial payment of 1 Lakh by PNB cheque. At the same time, my father Dr.DK Singh had also purchased the same policy in other name, however, as per the details filled by me in the application& ECS mandate form, I had clearly provided the details of my PNB savings account for deduction of my future annual premiums.
                          2. In march 2018, I kept receiving reminder SMSs from PNB MetLife for maintaining the desired balance in my account for upcoming premium deduction amount of ₹98, 543.53 due on 22March 2018.Last such SMS came to me on 15 March18. I had ensured sufficient balance in my PNB account, but to my surprise the premium amount never got debited from it even till date.
                          3. I approached pnb sales agent Preeti Singh to inquire on this issue, but she expressed her inability on grounds of financial year closing and possibility of some technical error. Few days later, to my horror and utter dismay, I learnt that the premium amount has been deducted from my father's account that too without any consent of the account holder. I again contacted Preeti Singh to look into the matter and initiate corrective action to which I was assured that money deducted from my fathers account will be credited back to him and premium amount will get deducted from my PNB account. However, despite my all out efforts of requests & reminder to Preeti Singh and also telephonic request to his superior Mr.Vishva Singh, NO progress on the matter has taken place till date.
                          4. Its my humble request that my father's hard earned money deducted without his consent and knowledge from his savings account must be refunded forth with. Secondly, the premium amount must be deducted as per the details filled in ECS mandate. Thirdly, and lastly administrative or strict action must be taken by the company against its employees like Preeti Singh and his superior for failing to reach out and provide assistance to the valuable customers .
                          In anticipation of genuine action from your end,
                          Parul Singh Parmar
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            S
                            Savu Sudan
                            from Gurgaon, Haryana
                            May 4, 2018
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                            Address: 134007

                            I am account holder in punjab national bank with account number :-[protected], i have taken loan on august 2014, and monthly installment is deducted from my account. On may 2018 installement + additional amount is deducted from my account. And when i done enquiry they are not giving me reply. And i asked of proper document sanction of communication letter, they are not giving me and even not telling me rate of intrst and time periods of loan.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              salony chawla
                              from Hyderabad, Telangana
                              May 3, 2018
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                              Address: Panchkula, Haryana, 134102

                              I have made one transaction on 13th march, i was trying to add money in paytm (3000rs) and it was not added in paytm but 3000rs was deducted from my a/c. I have all the documents and proves with me.
                              I raised a complaint the same day with sr a[protected] for rs.3000 and i was informed that my money will be refunded with in 45 days. But its been almost 52 days i have not received any money.
                              I have called the customer care almost 15 times, every time they relaunch my complaint and no action has been taken yet.
                              +3 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                M
                                Mahesh Kumar
                                from New Delhi, Delhi
                                May 2, 2018
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                                Address: 110010
                                Website: [email protected]

                                It is to inform you that pnb, gopinath bazar, delhi cant has issued us a cheque book beaing number 912571to 912600. We have issued some cheques from 912571 to 612579 to pnb, delhi cantt for rtgs/neft to accounts of various parties.
                                It is further inform you that we have already file a written complaint to the concerened bank manager and unfortunately he is failed to sort out the respective problem.
                                You are therefore requested to look into the matter and issued neccesary guidlined to the concerened bank to avoid finnancial and legal problems.

                                Canteen stores department
                                Ministry of defence
                                Kirby place
                                Delhi cantt-110010
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                POS transaction failed while submitting college fees in millennium institute of technology bhopal 😢 before exam time. Please refund my money fast the amount deducted from my account is 50, 000rs.

                                non clearance of cheques - Comment #3084202 - Image #0
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                                  H
                                  from Mohali, Punjab
                                  May 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: 136135

                                  I am still waiting for my money wrongly debited in my account for rs. 20000/- (10000 two times) at the time of withdrawal at atm of sbi main branch shahabad m. (2481) statement copy attached. Out of that only 10000 has been returned on dated 21.04.18 but after 18 days still 10000 is pending and we are getting no response/ action from your side. I have submitted complaints online no. [protected] is still pending and on customer care no. [protected] the complaint no. Sra[protected] /19.04.18 is still pending and sra[protected] is resolved by credited 10000 on 21.04.18. I am very much of need of money. Kindly look into the matter. I have receipt of atm mentioning unable to process transactions ref. Code 63/70.

                                  My details are given below —

                                  A/cno. Pnb - [protected]
                                  Name pooja gupta
                                  Branch shahabad markanda - 0422
                                  Distt. - kurukshetra,
                                  Haryana
                                  Atm id — sbi — s5ba[protected]
                                  - main brach, shahabad m.
                                  Transaction ref. No. —
                                  [protected] for
                                  Rs. 10000/- not refunded till time.

                                  &
                                  [protected]
                                  For rs. 10000/- which is refunded on 21.04.18
                                  Total amount debited for rs.
                                  20000/- around in night dt.
                                  16.04.18 between 7.10 to
                                  7.30 pm.
                                  Kindly make the refund of amount
                                  Asap as i need of funds very much.

                                  Pooja gupta
                                  W/o harsh gupta
                                  [protected]
                                  +3 photos
                                  May 3, 2018
                                  Complaint marked as Resolved 
                                  After many followups, the bank yesterday credit the amount in my account without any extra amount /fine as per the R.B.I. rules. i.e. 100 per day.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    I
                                    Imam Azam
                                    from Jhansi, Uttar Pradesh
                                    May 2, 2018
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                                    Address: Gorakhpur, Uttar Pradesh

                                    Sir/madam
                                    My salary account commenced from a long time in punjab national bank (Pnb) branch dudahi, kushinagar, up

                                    When i go to the branch padari bazar, gorakhpur for cash withdraw through cheque at 3:40 pm dated 1/5/18
                                    Mr. Alok shinha (Branch staff) was dealing me. During the time of dealing he has misbehaved and abused with me.
                                    Now i am suffering very depressed and mentally harassed due to mentioned staff behaviour.
                                    So, i request to you to kindly take justifiable action against him

                                    Thanking you

                                    Yours faithfully
                                    Imam azam
                                    [protected]
                                    Account no. [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Basuki Thakur
                                      from Delhi, Delhi
                                      May 2, 2018
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                                      Address: Muzaffarpur, Bihar
                                      Website: [email protected]

                                      On 07.03.2018, i processed for withdrawal of an amount rs. 15, 000/- from
                                      Atm wdr 9265 pnb, mddm college, mithanpura but after completion of all process, amount not received from atm machine. No transaction slip out, no guard was placed, no message received, branch manager showing negative response and not giving cctv footage asking by circle head and also by me and saying that cctv of atm was defective. After lodging of complaint to customer care they are rejecting my complaint without any proof/footage.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        ajay k goenka
                                        from Noida, Uttar Pradesh
                                        May 1, 2018
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                                        On 30.04.18 i have paid through atm card lic premium of rs.12373 and rs.12373 on policy nos.[protected] and[protected]. My account no. [protected] is debited with both the amts. And i have received the msgs. But lic record shows that premium only on policy no.[protected] is credited. Till this time i. E.11pm of 01.05.18 i have not received the entry back as it happens generally in such cases. You are requested to pl. Look into the system and provide me the amount.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Deduction of money from my account for 20000 thousands
                                        My complaint number is M[protected]...M[protected]
                                        I visited a PNB ATM at sector 58 noida to withdraw money through my DBS debit card after filling my details I was waiting for money but the ATM shows connection timeout ...and no cash comes out of the machine but the DBS account is debited...please solve this problem and refund my money back...
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