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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 162

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M
Mijan Mijan
from Delhi, Delhi
Oct 12, 2017
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Address: Gurgaon, Haryana

My name is sohial i ordered a phone coolpad note 5 by amazon but my order was not delivered but i don't know why. 2 day later they give me email that your refund of rs.8934 has been processed successfully on[protected]. The amount should reflect in your account by[protected]. But i not got refund.
So please help me for give my money back and i need money for some argent wark. So please help me

Bank detail's

Name: sajo
Account no: [protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    V
    Vikram Falodia
    from Mumbai, Maharashtra
    Oct 11, 2017
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    Address: Surat, Gujarat, 395002

    Amazon
    Your account amazon.in
    Message from customer service
    Hello,

    I'm sorry to hear that you are not able to find the refund for the order #[protected].

    I've checked the details and can confirm that the refund of rs.10, 999.00 has been successfully processed on saturday 23 september 2017 3:23 pm.

    Here is the reference number of the refund: hsbcn[protected].

    My punjab national bank account no and name is
    Vikram falodia
    Account no ‭ [protected]‬
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    On date- 12 Oct 2017 time 5:35 PM with transaction ID - ICId79d8752779e4b899617d6a79580ebd5the money is deducted from my account but the recharge is not done Nd the refund is not also given to me the amount of money deducted from my account is rs. 399 plz help me out
    Money was UPI transfered to another account but debited from my account and not credited. Complaint No. [protected] refers. your mobile message of 7 oct now says matter "resolved" but I have not received back the money and it is still untraceable. Please let me know where it is and give details of how it is resolved.
    I am santosh keshri prop. of maa enterprises, buxar my a/c no. is [protected], i want to internet banking on this a/c number
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      D
      das_Jaideep
      from Delhi, Delhi
      Oct 11, 2017
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      Address: New Delhi, Delhi, 110092

      Dear sir,

      I want to mention that the pnb has deducted rs 1, 180 for not maintaining the minimum balance without proper intimation for the[protected] to[protected].

      Bank details: punjab national bank, sme branch, industrial area, patpurgunj,
      Delhi - 110092

      The account is opened on[protected].

      This is very ridiculous act by the bank. The bank is making money from our money.

      Please see to it.

      Jaideep das c/o ad infotech
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Mera a/c pnb bank me hai jo bina suchana ke hi insurence kar diya hai jo mai nahi chahta hu usse band karke paisa mera vapis chahiye contact no. [protected]
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        ਰੁਪਿੰਦਰ ਕੌਰ
        from Amritsar, Punjab
        Oct 10, 2017
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        Address: Sangrur, Punjab

        I am old customer of pnb. Pnb bank closed my bank account with out any reasons please tell me how i recover my account. I was open my account for my scholership in 2012. But my account is closed by the bank. Please tell me how i renew my account. I want my account urgently. Tell me about solutions of my account. Please help me as early as possible. Thnak you
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        I had withdrawn 10000 from Punjab bank atm but I didn't get any money and saying they had debited Sun of 10000 from my account so what Shall I do?
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          P
          pnkj singla
          from Varanasi, Uttar Pradesh
          Oct 10, 2017
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          Address: Fatehabad, Haryana, 125051

          Dear sir
          My name is pankaj kumar my registered phone number with bank is [protected]
          And my punjab national bank account no is [protected]
          I have the following unsucessful transactions in which my money was debited but not received by the receiver
          Send 50 rs on 26sep 2017 upi transaction id:[protected]
          50 rs on 26 sep 2017 upi transaction id :[protected]
          On 10 oct 2017 50 rs upi transaction id:[protected]
          Plz take corrective action against it so that i can ensure security for my money
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            M
            mukundT
            from Bardoli, Gujarat
            Oct 10, 2017
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            Address: Rajkot, Gujarat, 360001
            Website: www.pnbindia.in

            Hello,

            This is really disgusting experience with branch. They are looting and fooling customers.

            I have visited branch twice to open fixed deposit locker.

            First time when i visited the branch to open the locker they told me i need security deposit of 50, 000 rs and account in their branch mandatory for small locker. I stepped back as they asked too many. I contacted customer care why they are asking these much as on the website it is written only 10000 rs fd is required. They told me they are doing wrong. Only 10, 000 rs fd required for the small locker and no need to open account in same branch.

            Second time i visited after 1 week with information received and had argued with them why they are cheating customer. They are saying they need security deposit of 30000 rs and account in their branch only.

            I contacted branch manager for the same. He also replied negatively and run away after giving false information. He also said they had circular regarding this and need 30000 rs security deposit. I asked him to show the circular. He could not show the circular and asked the employee to give circular (Internally discussed with employee) and run away. Employee gave me locker charges page and when i asked to provide the security deposit requirement they said they dont have and cannot give me, really, does it make any sense? They even cannot write it down on the paper and tell me they are right.

            I need answer why i cannot open small locker with 10, 000 rs fd security deposit and cannot add nominee?
            Why i need to open saving account in their branch with all the family members?

            If it is for the first time i can let it go but by knowingly they are cheating the customers which i cannot, i have account in pnb but i cannot avail any a facility from the pnb.

            Branch details:
            Address: jubilee chowk, rajkot, gujarat 360001
            State: gujarat
            District: rajkot
            Branch: jubilee chowk

            Ifsc code: punb0040000
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Oct 15, 2017
            Updated by mukundT
            Still no reply received from the branch. I have written the same complain to [protected]@pnb.co.in, [protected]@pnb.co.in, Mahesh Peswani <[protected]@pnbisl.com> on 10th October, 2017 but customer service says they have not received any a complaint.

            This is the most disgusting bank I ever seen.
            Oct 15, 2017
            Updated by mukundT
            On their online complaint system, cannot write in detail. Hardly 50-60 character limit, how to explain whole issue there? and they mark as resolved in two day. Don't know what they have resolved. Foolish service.
            I am Ranjna Thakur and my account number is [protected] and my registered phone number is [protected]. I am not getting any of the OTP since a week. Kindly resolve the issue.
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              J
              jsjohal
              from Nagar, Rajasthan
              Oct 7, 2017
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              Address: 490022
              Website: jjohal012@gmail,com

              मेरा नाम प्रीति जौहल है मेरा खाता पंजाब नेशनल बैंक दुर्ग छ ग स्टेशन रोड ब्रांच मे खाता न [protected] खाता संचालित है मेरे दवारा २२ १२ २०१५ को ऑनलाइन ट्रांजक्सन कर के एवोन ब्यूटी प्रोडक्ट से सामान खरीदा था जिसका ट्रांजक्सन आई डी[protected] बैंक से मुझे प्राप्त हुआ है मेरे खाते से २०८५ दो हजार पिच्यासी रु कट गए है मगर एवोन ब्यूटी प्रोडक्ट के खाते मे जमा नहीं हुए है जिसके कारण उस सामान से आजतक वंचित हु एवोन ब्यूटी प्रोडक्ट का खाता चेक करा लिया है मैंने बैंक मे लिखित भी दिया है मगर कोई रिस्पॉन्स नहीं मिला है बैंक मे लिखित लेटर साथ मे सलग्न है तो मेरा पैसा कहा जमा है है बैंक जवाब दे।
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Oct 08, 2017
              Updated by jsjohal
              mob no [protected]
              I didn't get my refund of rs. 1398
              Which is given by flipcart due to cancel my order
              Total refund was 2097 I received rs 699 you are requested to refund rest rs. 1398
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                P
                pawanktrivedi
                from Pune, Maharashtra
                Oct 6, 2017
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                Address: Ujjain, Madhya Pradesh, 456006

                My account in pnb is active since almost 10 years, last transaction done was in the month of may. Till then bank did not intimate about any pan updation for my account (Mob. No. Is updated, i receive messages regarding debit & credit). When i made a transaction through cheque, it was not cleared for pan non updation and 600rs were also cut as penalty.
                What kind of service is this from pnb. Very pathetic??
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                On 01/10/2017, I was trying to book a tatkal ticket but the amount get deducted from account but ticket didn't book.
                So IRCTC refund the amount on 04/10/2017 but amount does not reflect on my balance .
                Transaction ID [protected] .
                So try to add the amount on my account.
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                  S
                  saraswathi t
                  from Sandur, Karnataka
                  Oct 6, 2017
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                  Address: Chennai, Tamil Nadu, 602024
                  Website: [email protected]

                  Complaint no. [protected] got disposed, under complainant advised that complaint is not maintainable: bos requirement not met: complaint not properly represented 9 (2)

                  Please advise return..
                  Please contact[protected] and [protected]

                  I have not receive any call from the bank to submit the document. Please help how to submit the document and with are document i need to submit for investigate and where i need to submit it.. Please help
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Oct 06, 2017
                  Updated by saraswathi t
                  For Banking Ombudsman we had receive mail... Please advise and contact [protected] and [protected] why it as been return.
                  We acknowledge receipt of the complaint by Shri/Smt/Ms SARASWATHI T represented by you. However, admissibility or otherwise of your complaint under the Banking Ombudsman Scheme 2006, will be examined and advised to you in due course.



                  Kindly quote the above complaint number in all your future correspondence to this Offic
                  Oct 06, 2017
                  Updated by saraswathi t
                  I'm T. saraswathi account holding in Punjab national bank Avadi branch.. W/o Gopala Krishnan address 86 alemelu mangai nagar, thiruninravur ch-602024.
                  Complaint stating that on 27/07/17 at 10.30 hrs, shirram insurance agent come Avadi to collected cheques behalf shirram insurance for life insurance and base on that provide personal loan accordingly. Cheque no 886180 for 20, 000 and 886181 for 11, 000 a sum total 31000 withdraw in pallikkaranai branch on 31/07/2017 and 07/08/2017 and mentioned cheque's are altered . Therefore amount was debited in my account.
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                    N
                    nishantgarg010
                    from Amritsar, Punjab
                    Oct 4, 2017
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                    Address: Ludhiana, Punjab, 142026

                    Respected sir, I NISHANT GARG have to say that i am a customer of PNB bank, Grain market, Jagraon(Punjab). My account no. – [protected] and my cheaque details is (cheaque no.- 693065, SBI bank Delhi by POST OFFICE DELHI amounted ₹21600). I have submitted my cheaque on 17.03.2017 .Last 7 months i was running in the branch but cheque is not cleared. And lastly i call PNB zonal office Ludhiana to complaint about it but I can't find any solution after that I visit bank once more and they said that "it's not in their hands, as cheque was delivered to PNB Delhi branch and further processes by them, we have made email to them but no response from them " And also bank said that you can complain anywhere. Sir i am student studying MCOM and this cheque is of my savings as NSCs, i can’t go branch daily or weekly. Sir i want justice. I want your help.PLEASE
                    My Contact no. is [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    I didn't get my refund of rs. 1398
                    Which is given by flipcart due to cancel my order
                    Total refund was 2097 I received rs 699 you are requested to refund rest rs. 1398
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                      Y
                      yashaswani sharma
                      from Delhi, Delhi
                      Oct 3, 2017
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                      I forgot my pin of atm no.[protected] which is valid thru 10/23. So please send me pin as soon as possible. The reason of this is that the atm is not used from a long time. So in order to use it now please reset the pin and kindly tell me about that or send the older pin at the registered no. Of mine which is directly attached to the punjab national bank.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        S
                        sanjay943
                        from Guntur, Andhra Pradesh
                        Sep 30, 2017
                        Resolved
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                        Resolved

                        Address: Saharanpur, Uttar Pradesh, 247001
                        Website: Consumercomplaits.in

                        Subject - bank not giving noc after loan paid up
                        Name sanjay pal so jaipal singh
                        City-saharanpur
                        State-uttar pradesh
                        Complaint against-punjab national bank
                        Claim amount approx.-3 mac
                        My complaint descriptions:-
                        I had taken education loan (Acc no. 170800jb[protected] from punjab national bank in 2007. I have paid up all loan amount but manager is not giving noc of my loan account.
                        My father has visit branch multiple time but bank manager is not given any response and i have also also do email to the bank but still did not for any reply from the bank side.
                        I have also complaint in circle office of the bank but they have also not taken any action on that.
                        Due to this reason me and my father have got depressed. My father is patient of bp. If any type of miss happening with father then bank will be the responsible for it.

                        Kindly request you please do the needful help.

                        Please find the bank details:
                        Bank-punjab national bank
                        Branch - ghunna maheswari
                        City-saharanpur (Uttar pradesh)
                        Mob: [protected]

                        Thanks & regards
                        Sanjay pal
                        Ph-[protected]
                        Oct 4, 2017
                        Complaint marked as Resolved 
                        Hello sir. Me and my father has multiple time visit the branch but manager and related staff not respond and write email also but did not got replay as well. Please find the email & Phone no of the bank branch Bank-PNB Branch-GHUNNA MAHESWARI Phone-8171979150 [email protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Oct 03, 2017
                        Updated by sanjay943
                        But I did not received any response from the bank side and my problems is still not resolved.
                        So kindly request you please help me. My father is continuously visit bank but they have not given any response.
                        Oct 04, 2017
                        Updated by sanjay943
                        Sir my problems is still not resolved.
                        Dear sir

                        Mene atm se 10000 nikale they 20sep2017 me aur mujhe pese nhi mile balance cut ho gya mai branch me bhi gya toll free pe bhi baat ki kahte hai mera account show nhi kar raha hai
                        The bank has transferred my salary of the month August, 2017.
                        As it is not possible to spent living without
                        Money .kindly withdraw back myselary.

                        Yours sincerely
                        Sudhir goswami
                        A/C no.[protected]
                        P N B Maranda.
                        Mob. [protected]
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                          K
                          kr krishna kumar
                          from Himatnagar, Gujarat
                          Sep 29, 2017
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                          Address: 380019

                          My pnb debit card not working in online transaction every time i call to pnb customer care they are telling me my card is working but actually its not working. Pnb executive telling me to wait for 24 hrs after 24 hrs again he tells me to wait next 24 hrs since 21 sept they doing these behavior again and again but debit card not yet started. Pls do my favor to solve this problem as soon as possible.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          DearBank,

                          This is to bring in your kind notice that a return from amazon.com ref-74332747253725219847262, of Rs.649/- is not reflecting so far in my account, no is-[protected].
                          Requesting you to process the same on urgent note.

                          Thanks,
                          Madhumita Majumdar.
                          [protected]
                          Inspite of complainats on[protected] for the last four months, i am not getting my credit card statement due to which every month i have no option but to phone your department to get to know the amount to be paid. pl. look into the matter and take necessary action
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                            B
                            Bharat Dewasi
                            from Lucknow, Uttar Pradesh
                            Sep 28, 2017
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                            Address: 306306

                            Dear sir/madam

                            Myself visit at sojat branch for cash withdrawal first atm not working talk to staff against this issue staff said it's not my duty for solve atm issue. Thanafter cash withdrawal through cheque staff said do entry from counter no 2 after go on ops head table for post then after said go in again line for collect cash.
                            Myself polite request from ops head but said if collect cash go again in line.

                            Very very bogus service from pnb.
                            Do the needful on urgent basis.

                            Thanks ®ds
                            Hardev dewasi
                            [protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            My parents have kcc a/c in pnb bank parbhat chowk hoahiarpur. On 29sept 2017. I received msg ur a/c credit amt 7.95 lakh how is possible without sign i m going to consumer court soon
                            I am central government pensioner. Revised ppo in my case was issued on 17 August 2017. I have not received revised pension and arrears of pemynsion so far.my account is with pnb Dwarka, new Delhi.
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                              R
                              Rahulftgg
                              from Dhule, Maharashtra
                              Sep 27, 2017
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                              Address: Dhule, Maharashtra, 424001

                              Respected sir,
                              My name is bapu mahadu patil... I am not able to make payment.. When i make payment i shows following message
                              Contact us:if you have already updated your number with bank, kindly wait for 24 hours for the number to be updated in the system. If you have not updated yet, kindly contact customer care number - (For all complaints) toll free no:[protected] or[protected],

                              I. Tolled. No:[protected]For indian users)

                              Ii. Tolled. No. +[protected]For global users) to update your new number. Please note that this transaction will be declined.

                              Email :[protected]@pnb.co.in

                              To complete this purchase using another form of payment, click 'continue'

                              Please kindly solve my problem, i request you to solve my problem quickly
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Dear sir one of my FDR with name Sarla devi U/g Pola Ram is remains unpaid .
                              Account no.mentioned in FDR is 115 dt 02/01/1989 branch serial no 4/81 for amount Rs 10000/- for tenure 24 month.
                              Please let us know the status on my mail ID [protected]@gmail.com
                              Please advise and let me know the how to open pnb net banking i have only passbook only right now
                              On dated 4/9/2017 i have deposit rs 11000/ in my account [protected]

                              on dated 22/9/2017 rs 29, 50 cut for cash handling

                              pl return in my account
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                                Rahulftgg
                                from Dhule, Maharashtra
                                Sep 27, 2017
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                                Address: Dhule, Maharashtra, 424001

                                Contact us:if you have already updated your number with bank, kindly wait for 24 hours for the number to be updated in the system. If you have not updated yet, kindly contact customer care number - (For all complaints) toll free no:[protected] or[protected],

                                I. Tolled. No:[protected]For indian users)

                                Ii. Tolled. No. +[protected]For global users) to update your new number. Please note that this transaction will be declined.

                                Email :[protected]@pnb.co.in

                                To complete this purchase using another form of payment, click 'continue'
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  K
                                  Kirti Khajuria
                                  from Bandipura, Jammu and Kashmir
                                  Sep 27, 2017
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                                  Address: 181133

                                  This is to inform you that i got a ticket booked on dt.27.07.2017 but technically it was not booked and the amount 551.47. Debited twice from my a/c no [protected] kindly refund the debited amount and. Ticket ecom[protected] ir and ecom[protected] ir my name is kirti kumar khajuria and the pnb bank is located at bari brahmna kindly do the needful
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    A
                                    ankitsingh2811
                                    from Pune, Maharashtra
                                    Sep 26, 2017
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                                    Address: 462042
                                    Website: www.netpnb.com

                                    Hello,

                                    I was adding rs.5000 to my paytm wallet on[protected] from my pnb bank account acccount number - [protected], name - ankit singh.
                                    Amount has been debited from my bank account but it was not added to the paytm wallet (Paytm order number - [protected]) i had words with the paytm customer care and they told me that they have not received money from bank. And then i had words with pnb customer care and they said their are some issues with their online transaction and also they are not giving any proper response about it.
                                    As i am student and rs.5000 is a big amount for me please try to refund my amount as soon as possible.

                                    Regards
                                    Ankit singh
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      smt ram kumari devi
                                      from Jamshedpur, Jharkhand
                                      Sep 26, 2017
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                                      Address: Patna, Bihar, 801115

                                      As per ppo statement issued by director accounts pao, crpf, home affairs vide his letter no. Crpf /00/939/fp/pa-2 (18) dated 22/12/2016. Revision of family pension (Eopf) in r/o smt ram kumari devi w/o lt kaushal kishor pandey holder of ppo no.[protected]. Revised family pension as per 6th cpc had been forecasted rs. 8658/- per month wef 01/01/2006 and difference of dcrg amounting rs. 44422/- is due to be credited in the pension account. But till the date the said amount not yet credited by the concerned bank authority. Even after protracted correspondence/ telephonic conversion of branch officials. It is pertinent to mention here that as per proposal for revision of pension calculation done by the parent office i. E gc crpf muzaffarpur the pay was enhanced under acp scheme wef 9/8/99 as rs. 5500/- and the difference amount upto 7/1/2000 had been paid by the concerned authority i. E. Gc crpf mzr. After that the period wef 8/1/2000 (After the death date) to 31/12/2005 is liable to pay by the disbursing ppo authority i. E. Pnb but the same has also not yet revised by concerned authority. Hence it is requested kindly look into the matter and issue direction to concerned bank authority to resolve the above problem at the earliest please. Copy of above document is enclosed herewith for ready reference. My a/c no. [protected]
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      My a/c no [protected]. i created internet banking and found successfuly but not login cause forgot user id and password.
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                                        ashok.tushar
                                        from Mathura, Uttar Pradesh
                                        Sep 26, 2017
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                                        Address: Unnao, Uttar Pradesh

                                        Hi, i sushil pal have to sent money in a/c [protected], rk industries but wrongly it sent to a/c no [protected] through remittance. Transaction id :[protected]. Ko id k2000116, ko name: rajpal, ko location 10.192.11.48. I have talk to bank so many times, bu they did not help me. Only said this a/c has been closed. Please ask him to get back this amount.

                                        If this a/c has been closed so how amount has been credited to this a/c. Hence kindly check help me to get back this amount.

                                        Sushil pal
                                        [protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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