Punjab National Bank [PNB] Complaints & Reviews

On 2nd. May 2017 while I was at my residence I received three text messages from Punjab National Bank at 08.49 p.m.
These three text messages were regarding withdrawal of money from my salaried account No.[protected] with Punjab National Bank, Branch Modi Steel, Modinagar. The total amount of Rs.25, 000/- was taken out from the above mentioned account in three transactionns 1st for Rs.10, 000, 2 nd. for Rs.10, 000/- & 3rd for Rs.5, 000/-only while my ATM Card issued by the Bank was in my pocket & at that time I was at my residence at Modinagar. As my ATM card was with me and I did not make any of three transactions. I immediately called the Punjab National Bank customer care & inform them about the above mentioned three illegal transactions made by any one else.
Punjab National Bank customer care informed me that the above mentioned three illegal transactions were made by some one from the ATM of Axis Bank. I immediately informed the Punjab National Bank customer care to BLOCK my ATM Card & customer Care blocked it accordingly.
Next day morning on 3/5/2017 I lodged my FIR for the above mentioned incidence with Police Station Modinagar, Photocopy of which is also attached herewith for your kind perusal.

At the same time I also informed the Branch Manager Punjab National Bank, branch Modi Steels, Modinagar in writing about the above mentioned illegal withdrawl of Rs.25000/- from my salaried account No.[protected], in three transactions by some one else on 2/05/2017. I requested him to enquire into the matter immediately & to take necessary action into the matter at his end & to transfer the above mentioned amount of Rs.25000/- which was illegally withdrawn from my above mentioned account by some one else, to my salaried account No.[protected] immediately.Photocopy of my application address to Branch Manager Punjab National Bank, branch Modi Steels, Modinagar is also attached herewith for your perusal.
It will not be out of the way to mention here that during this period of 13 days, Branch Manager Punjab National Bank, branch Modi Steels, Modinagar has not taken any action into the above matter & the undersigned is badly suffering due to the illegally withdrawl of his hardened money from his Bank Account by some one else.
It appears from the above that the Public Money deposited by them in their Bank Account are not safe & if such type of illegal transations from the Bank Account is not seriously stopped, what will be fate of the Hon'ble Prime Minister of India Scheme for DIGITAL INDIA.
It is really a very sad affair that Bank Authorities & Customer Care are not in a position to say any thing into the above mentioned incidence after a period of 25 day's . If such type of incidence happens the Private & Public Sector will loose their confidence in Nationlised Banks too.

In view of the position explained as above you are requested to kindly intervene in to the matter & issue necessary instructions to the concerning Bank to transfer the above mentioned amount of Rs./25000/- to my above mentioned Bank Account No.[protected] immediately.Thanking You,
With regards
Ashish Gupta
8, Suresh Park,
Modi Steels Compound
Modinagar, Distt.Ghaziabad (U.P.)
Mob No.[protected]

Transaction id-138958 amount-700 date time:-05/14/2017 08:51:27 transaction status-failure but amount of 700 has been debited and i have to pay same amount by next transaction so it became double charge to me i am a poor student please refund my amount its mine humble request for your kind action it's imposible to attach phograph becouse it is not uploded on site due to a different formet yet all the details on it are provided by me that's are discribed on it

Hi
i had purchesd a sennheiser cx 180 earphones of rupees 819 from Amazon on 12/04/17 and due to some issue i return it on 24/04/17.And refund of 819 has been processed successfully on[protected] The amount should reflect in my account by 12/05/2017. And now today is 21 may 2017 i have not got my refund in my PNB bank a/c yet.
They give me the Authorization Code (Refund Reference Number) for the transaction is[protected]

jb maine PNJAB NATIONAL BANK customer care pe phone kya to bolte h "charge dispute jse koi cheej nhi hote or na he hum refund reference no ko track kr sakte h"

Sir
I'm ch.dani rathnakar from Hyderabad.
I mistakenly deposit in wrong account number plz freeze that amount sir.
And re transfer to me.
My Acount number-[protected].
My mobile-[protected].

Wrong deposited in this person account.
Person name-sandeep Kumar Mishra.
Acount no-[protected].
Lalkuan branch.
Nainital.

He is not lifting phone iam calling to him plz do favour.

I made a transaction of Rs. 5130/- through Debit card to purchase from Satya Prakash Jewellers, Kota. But due to network problem it was not completed, so he made void transaction for the same. But amount Rs. 5130/- deducted from my account.

I complained about the same at the ATM customer relationship centre on May 1, 2017. The complaint number is M[protected].

Kindly take it urgently and try to recover my money.

Sir i m also submitted application form for salary account but now bank open saving account after long communication and now pnb care refused for resolution account no [protected] pnb dhandhari kalan ludhiana branch. Please investigate and verified by my application form or company stamp at form . Sir i request to you please investigate and help me regarding above said subject

regards...

Deepak singh
cell no [protected]

Sir,
I got similar complaint as above, despite repetitive calls to pnb's customer exe and visiting the branch they are not listening to the grievances, saying that there is nothing as "charge dispute".
Whereas amazon is saying that the amount is sent into my account by 05/05/2017 for rs1049.

Order#[protected].
The authorization code (Refund reference number) for the transaction is[protected].

Pl let me know if any more detail is required

Name - zeeshan ahmad
[protected]

Hi,
I am virat I had opnen account in PNB Branch Sadar bazaar ambala cantt., haryana. My account no. Is [protected]. On 15th of February bank had detected 61000 rs. From my account without giving any details. I have gone my times in the pnb branch regarding this issue but neither they solve my problem nor they are giving any details. They are just saying that it happens with many customers and the process is going On.

I requested to you please solve my problem as soon as problem and return my money.

Regards
Virat

I forwarded a complaint last month also. But same problem is prevailing. Debitcard is not working for on line payment. For how much time i would have to wait? My a/c no. Is [protected] it is working on atm machine& posmachine. Kindly resolve the issue and revert to me last complaint was on april 24. By mannan afridi from customer care centre. Please help....

I order one plus 3T from Amazon.in.My Amazon.in Order #[protected] will not receive by me. So, Amazon make refund​ of ₹29999 in my debit card end with 9202. The refund is processed on 04- may 2017 but till now 15- may 2017 the amount is not reflected in my bank account of pnb. Account no. [protected].
The mail from Amazon is this-

This mail is about the refund of the order #[protected].

In order to help you, I checked and found that refund of Rs.29999.00 has been issued on Thursday 4 May 2017 8:41 PM (IST).

Since you’ve used Visa card as a payment method, the refund should be credited to your card account to your Net Banking account in 5 business days from Thursday 4 May 2017 8:41 PM. In this case, your refund should be credited to you on or before Thu May 11 2017 as it is the 5th business day.

You can see your refund request and status here once processed-

www.amazon.in/gp/css/summary/edit.html?orderID=[protected]

You'll also receive an automated email from us with refund reference number once the refund is successfully transferred.

I realize that at this point of time asking you to wait would be disappointing, but in a situation like this, it is very important for us that we provide you with accurate and expedient resolution and in my experience, this is the best way to be certain that your issue is resolved more appropriately.​

In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced in this case.

Thank you for your understanding and we look forward to seeing you soon.

Please use the survey below to tell us about your experience today.

Warmest regards,
Vengatesh V S

Please help me. My contact no is [protected]

Res sir/mam

On[protected] i booked ticket from irctc website for amount of rs 5245 +108 (Convenience charges)=rs 5353. Otp i received for rs 5353 but after deduction i received a message from bank that amount of rs 5507 has been deducted from your account, now they didn't give me proper information about what charges they levied. Now what can i do against these charges.

I have deposited in fd account in pnb, lakhawar branch, jehanabad (Bihar), fd no. Is da 688 and sb a/c no. [protected], name of account is rajendra singh yadav.
Sir i have already send the letter to circle office and zonal office dated 29th march 2016 and till date my issue is not resolved and i did not get tds certificate. I have visited to the branch many times for the issue but branch manager has failed to resolve my issue. This issue is pending from july 2014, i faced many problem and got financial loss due to due date of return of this period is expired.

So kindly resolve the problem as soon as possible.

Yours truly

Arun kumar
/o: lt. Rajendar singh yadav
Mob. No. +91-[protected], +91-[protected]

I am Sunitha Suresh writing on behalf of Sai Kalyaan Creations, Mylapore, Chennai.My TID No is RA011897
The Swiping Card Machine installed by ITSL at my premises has been having technical problems. Repeated calls to the person-in-charge Mr Uma Shanker, Marketing and his technicians have not been attended to in the past two weeks. This has resulted in a huge loss of business. This kind of irresponsible behaviour will cause a bad reputation tonot only ITSL but Punjab National Bank also
I got in touch with the customer care division of ITSL and registered a complaint - complaint number is 517639
Please do something from your end if possible.

In reference to subjected noted above I would like to inform you that I have a S.B. A/c No, [protected] in the name of Ratnesh in your E.K. Road, Meerut Branch and I issued an account payee cheque bearing no. 669879 of Rs. 27, 093 dt 12.10.2016 in favor of S.B.I. Life Insurance Co., but this cheque has been credited in the PNB a/c No. [protected] of Mohd Iqbal S/o Ali Mohd in place of SBI Life Insurance Co. by your Bank on dt 17.10.2016 by forgery. I have already intimated the matter through mail to ‘[protected]@pnb.co.in’ and copy to ‘[protected]@pnb.co.in” and I have also contacted to the PNB, Khair Road, Aligarh Branch Manager and request to receive my complaint but he showed misbehave and refused to accept the complaint and said to go to police or higher authority in this regard.

As the above cheque was debited in my a/c and credited in name of Mohd Iqbal account by doing forgery in same above said branch. In this regard, you are requested to take an immediate against above said forgery and give credit of Rs. 27, 093/- in my account immediately, so that I can pay my policy premium. Otherwise I have to take legal action in the matter.

Thanking You,


(Ratnesh)
W/o Mr Brijesh Kumar
Address: A-15/5, Surya Nagar
Meerut
[protected]

I have transfer 2000 rs to my brothers account no. [protected] of bob bhowali using bhim app.
But the transaction failed and money deducted from my account refund money asap.
Name : bhaskar singh bisht
Account no. : [protected]
Bank branch : bhowali nainital uttarakhand
Mob. No. : [protected]
Ifsc code of branch : punb0996400

Dear Sir/Madam,

I Suresh Singh have a joint saving a/c with my wife Usha Sinha and a daughter Nilu kumari my a/c no is [protected] and CIF No is[protected] at Rukundi Distt. Aurangabad.
I would like to inform you that as per the bank requirement regarding KYC updation i had provided the same a xerox copy of Pan and xerox copy of Aadhar card self attested in the month of February 2017 but till date it has not been updated in the system and i am unable to do the transaction, i am a Senior citizen and it is not possible for me to visit the branch on a regular basis when i said the same thing to the bank branch staff they misbehave with me asked to to close the a/c, where as when i tried to contact the branch manager and found he is the most disobedient staff he don't have the manner how to talk with customer .
Sir we are the farmer and have very small amount in the bank but had earned the money while working in the sun .
If this problem does not get resolve in proper time frame than i will take the necessary action against the bank.

Thanks & Regards
Suresh Singh
Ph: [protected]

Dear sir, in my account rs 1137 is refund money of my purchasing is credited by amazon india at 27/04/2017. Which should be reflect in my account 4/05/2017. Many times i called customer services of punjab national and also visited home pnb branch (Sport complex, meerut) with refund reference no[protected] but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
Yours
Mohit singh s/o amresh singh

DEAR SIR/MADAM,

my self Ravikant i have account in PNB branch of kalyani nagar pune, with A/c No- [protected].
there is no transition take place from last 2 year in this account, but on 27/4/17 i transfer a 10000 rs from my another account of bank of baroda with transition detail's NEFT/BARBH[protected]/RAVIKANT, the amount has been detected from my b.o.b bank but amount is not came in P.N.B account, i all ready call the customer care of both side (b.o.b & pnb),
customer care of b.o.b say the amount is all ready transfer to the account and customer care of pnb say the amount is not came in the account for next process i need the mini statement of my P.N.B account can i have that on my mail, because my register mobile no is already issue to some other guy, i dont have that old number, so can i have a mini statment on my mail, mail id is [protected]@gmail.com,

kindly do the needful

Regard's
Ravikant

I called[protected]customer care PNB) today dated 04.05.2017 around 8pm through my other number [protected]. The purpose was to lodge a complaint about double debit of my account with recharge amount.

But PNB customer care representative (dont remember his name) talked to me in a very rude manner. It seems like i was talking to an illiterate person.

Please teach them to behave as they are working for a very reputed organisation.

Respected sirj/mam
i would like to inform you that i made a transaction of 10K from my account [protected] NAME SANDEEP SAHU ON 24.04.2017
TO SBI account [protected] SURVI KUMARI via internet banking when i made transaction it showed me transaction successful but other party didn't receive that money
i waited 24 hours but even after that when SBI account holder didn't receive that money i contacted to customer care and they register my complain, complain no. is M[protected].
Now it's more than 7day's but still that 10K didnt credit back to my account
i have contacted to pnb brance but they said they can't do anything regarding that i called several time to pnb customer care they are just asking me to wait...
that is why i writing this email to you. respected sir/mam plz consider regarding my complain
thank you...