| Address: New Delhi, Delhi |
Sir, I Miss NIsha, Punjab National Bank Saving Bank A/C No. is[protected] at South Extn. Part 1, New Delhi, had one transaction in Canara Bank ATM at Bhagwan Nagar, Near Maharani Bagh, New Delhi on 11th June, 2014 at about 20:21.
1. Withdrawal order for Rs.2000/-, but got Rs.1600/-(Rs.400/- short) instead of three 500-/ denomination notes I got one 100/- denomination notes because of misloading of notes in the ATM machine.
I gave a complaint to the PNB Bank Customer Care Executive, I got complaint no. 61454952. He received my complaint assured of refunding the amount within seven days.
I dont know about their fates, but for the Manager kept on telling me that, he has approached the email to customer care. But no results till today. The persons who are authorised to load the notes into the said ATM are the Branch Manger and a clerk. I dont know what actually is going on. But this is very ridiculous and in case no action taken to refund my money, will be referred to the Customer Grievances and The Court.
card. It failed 2 times continuously, though I have been returned the
points, I have not been returned the amount that has been deducted
twice.Please see into the matter and reply asap.
reg mobile number: [protected]
email-sapt.[protected]@gmail.com