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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 21

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R
Rahulsehrawat
Oct 20, 2021
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Refund initiated by amazon but not received

Dear team
I had ordered a Mi 5 smart watch through amazon.in & order id of this product is[protected]
I received the wrong item and i had returned that item to amazon. After return amazon initiated my refund from their side but still i didn't received my refund money in account.
Amazon also provide me reference no for that refund transaction.
Refund Reference # TRM559TG0000KTOT4MHA
Now from...
+3 photos
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Durgesh P
from Navi Mumbai, Maharashtra
Oct 19, 2021
Resolved
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Resolved

Hello
Durgesh Prajapati Here,
I raised a complaint for Rs.1020 amount for not credited to my account
Account number :- [protected]
Branch Name:- Bhandup east
RRN :[protected]
Please find the below attachment, and as soon as possible the amount should be credited to my account
Refund Initiated at 1st of October 2021 still not credited to my account
I was visited to the Bank but they are denied for not having this type of transaction as well as when Iam said that I have to issues charge disputes form they are denied to not having any such type of forms
So request to you please credited to back my account.
Thank you.
+2 photos
Oct 20, 2021
Complaint marked as Resolved 
My complaint was not resolved as well as not tracking so plzz help me with the same
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Hello
Amit Guptai Here,
I raised a complaint for Rs.11, 499 amount for not credited to my account
Account number :- [protected]
Branch Name:- ganna kishan sanhthan, dalibag, lko
RRN : 74332741287128644090520
Please find the below attachment, and as soon as possible the amount should be credited to my account
Refund Initiated at 18 of October 2021 still not credited to my account
I was visited to the Bank but they are denied for not having this type of transaction as well as when Iam said that I have to issues charge disputes form they are denied to not having any such type of forms
So request to you please credited to back my account.
Thank you.

Refund Initiated by Amazon but still not credited to my account - Comment #3915172 - Image #0
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Hello
Abhay Kumar Sainik Here
I raised a complaint for Rs 2630 amount for not credited to my account.
Account number :- [protected]
Branch Name:- Madanpur Aurangabad Bihar
IFSC Code:- PUNB0634700
Refund Reference Number:- 30005113131313198870372
Please Find the below Attachment as soon as possible the amount should be credited in my account.!
Refund initiated at 14th November 2021 still not credited to my account.!
I was visited to Bank Branch but they denied to any help.!
I have also called to customer care of Punjab National Bank But they also denied to fill charge dispute form.!
So It's Request To you please credited to my amount in Bank Account.!
Thank You

Refund Initiated by Amazon but still not credited to my account - Comment #3923660 - Image #0
Refund Initiated by Amazon but still not credited to my account - Comment #3923660 - Image #1
Refund Initiated by Amazon but still not credited to my account - Comment #3923660 - Image #2
Refund Initiated by Amazon but still not credited to my account - Comment #3923660 - Image #3
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    S
    Sainullah
    Oct 19, 2021
    Resolved
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    Resolved

    Dear sir, i ordered an item from amazon of worth rs 8390/-INR, The last date was mentioned as 2 october for the money to be credited but 17 days have passed by and i didnt got my refund, please help me with the refund.
    Refund refrence number- #TORXE5D10000KTLYN3DA
    The money has been credit by amazon but the bank has not deposited the money
    +1 photos
    Nov 8, 2021
    Complaint marked as Resolved 
    Thanks you I got it my refund amount
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      P
      Ppradeep99
      Oct 19, 2021
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      Address: Ghaizabad, lonii

      Hi,
      I Order one product from TATACLIQ, then return that product .
      Refund has been initiated from TATACLIQ, tried to contact customer support but everytime they used to update me we can't give you any update, visit the branch.
      Requesting you to refund my amount of 5599.

      Reference no.[protected].
      It's almost more than 1 month.
      I will now file a complaint as a fraud from PNB, no customer service agent is helping me. No positive response from your side.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        G
        Golden sparrow
        from Rajkot, Gujarat
        Oct 19, 2021
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        Order id - FL[protected]
        Return id - RT44760615
        Date of Transection: 05/08/2021
        Refund initiated (Rs. 1384) - 16/09/2021

        I didnt get this refund in my bank account so i mailed the AJIO customer care n they hv given me a refund reference number - [protected] to track frm my bank, as i live in a different state not possible for me to go to tht bank physically

        Since past 1 month i m trying to get a solution in this matter plz help
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          T
          Tanaka
          from Dehradun, Uttarakhand
          Oct 18, 2021
          Resolved
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          Resolved

          Ordered a neckband whose refund is completed from Amazon rrn number is
          SOWAOBF20000KSM3PP3J order id is
          [protected] refunded amount is 599.i didn't get the refund in my account yet.
          Nov 20, 2021
          Complaint marked as Resolved 
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            V
            Vanshkaira
            from HALDWANI, Uttarakhand
            Oct 18, 2021
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            I had ordered a photo frame which wanted to return and I did in which Amazon initiated the money but it hasn't came to my account
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              Nitin8562
              Oct 18, 2021
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              I have purchased an iPad Air 4 from Amazon on 2 October 2021 and paid the amount of rs 42900, after some time I cancelled the order and amazon initiated the refund of my money same day but till today I have not received my refund in my account.
              Refund Reference Number is[protected]
              Bank is refusing to refund.
              +4 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Oct 18, 2021
              Updated by Nitin8562               Name. Nitin Kumar
              Account No. [protected]
              Branch. Punjab National Bank Colonelganj Prayagraj 211002
              Oct 21, 2021
              Updated by Nitin8562               No action is taken regarding my complaint
              Please help me as soon as possible
              Oct 28, 2021
              Updated by Nitin8562               Bank is not helping regarding my complaint, please help me.
              I have still not received my refund.
              Oct 29, 2021
              Updated by Nitin8562               No action has been taken yet.
              Please help me with my refund issue
              Nov 02, 2021
              Updated by Nitin8562               No help provided yet
              Nov 03, 2021
              Updated by Nitin8562               Nothing is happening in my case
              Nov 08, 2021
              Updated by Nitin8562               Still no action has taken regarding my refund issue
              Nov 09, 2021
              Updated by Nitin8562               No action has been taken, my 42900rs are lost but no help provided
              Nov 13, 2021
              Updated by Nitin8562               Not helping me
              Nov 27, 2021
              Updated by Nitin8562               No response from any one
              Dec 02, 2021
              Updated by Nitin8562               No help provided
              Dec 31, 2021
              Updated by Nitin8562               No help provided
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                R
                rohit Piwalh
                Oct 16, 2021
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                Address: Rohtak

                13500 deposit pnb cash deposit machine but not credited my account
                7 days but not received my account
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  K
                  K. Bs
                  Oct 16, 2021
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                  Address: Pnb, subhash nagar delhi

                  Amazon Amazon has issued me a refund of 549/- vide the following refund reference number on 28.9.2021

                  TRM0K5NB0000KTOSZWW6

                  But, PNB has not credited it in my account
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    K
                    K. Bs
                    Oct 16, 2021
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                    Address: Pnb subhah nagat delhi

                    Amazon has issued me a refund of 379.05 vide the following refund reference number on 22.9.2021
                    TRLUC9WL0000KTOSTJRO
                    But, PNB has not credited it in my account
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      S
                      sonali11
                      from LALITPUR, Uttar Pradesh
                      Oct 16, 2021
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                      I canceled the product from amazon on 27th September with a refund amount of 2290. the amount got refunded by amazon between 27th Sept to 4th October but the respective amount does not get credited to my account. I tried contacting the customer service number but didn't get any help.

                      Account Number - [protected]
                      RRN ID from amazon : TRM559TG0000KTOSV6TT
                      refund date: 27th Sept to 4th october
                      amount: 2290

                      Kindly look in the matter as soon as possible
                      +1 photos
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                        S
                        Srishti011
                        from New Delhi, Delhi
                        Oct 16, 2021
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                        I have ordered a product by amazon by using my pnb debit card. The amount of the product was ₹499. And amazon has initiated by amount but I haven’t received in my bank account. My order id is[protected] and my RRN-TRLUC9WL0000KTOSSR8K.
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                          Srishti011
                          from New Delhi, Delhi
                          Oct 16, 2021
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                          I have ordered the product by amazon.in on 22/09/2021.the amount of product was ₹499. And i have done payment by my pnb debit card. The expected date of refund initiation was 03/10/2021.the order id was[protected].and RRN -TRLUC9WL0000KTOSSR8K.
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                            Aakanksha559
                            Oct 16, 2021
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                            On 8th October I placed an order from swiggy...bt that order was mismatched so I requested to refund my money..now swiggy has initiated the refund bt my bank has not received the amount yet
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            View replies
                            Hey Aakankshaa, we request you to write to us at [protected]@swiggy.in along with the order details so that we may share the transaction ID using which you may connect with your bank for further processing of the amount.
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                              V
                              Vikhas Kumar Pandey
                              Oct 16, 2021
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                              Address: Babina

                              My name is (VIKHAS KUMAR PANDEY) and I had ordered (Product) of RS.5047(Lian Li STRIMER Plus ADDRESSABLE RGB 3 x 8-PIN PSU Cable ) Order ID[protected] in Amazon on (01-OCTOBER-2021) and after (08-OCTOBER-2021) I returned this order due to personal reason. And on (09-OCTOBER-2021).
                              Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                              (5134041283033257636721) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                              please kindly respond to this complaint it's very urgent.
                              Thanks you sir
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                                Rahit Sadhukhan
                                Oct 15, 2021
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                                My name is Rohan Bhakta and I had ordered a product of RS. 1999.00 OnePlus Bullets Wireless Z Bass Edition (Reverb Red) in Amazon on 18/09/2021 & I returned this order due to personal reason. And on 1/10/2021 Amazon initiated the amount to my upi id but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but PUNJAB NATIONAL BANK doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                                +1 photos
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                                  S
                                  Sonal1402
                                  from Jaipur, Rajasthan
                                  Oct 14, 2021
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                                  Recently canceled order on AMAZON. The refund was initiated on 27 September. But I have not received the amount in my bank account and 17 days have passed. Please help to resolve this problem.

                                  Refund reference no is TRLUC9WL0000KTOSLN8F

                                  Order ID is[protected]

                                  Mail received from Amazon is attached along with proof for refund reference no.

                                  The amount is 1990 of 2 jenatics jeans ordered on 19 September and returned on 25 September.

                                  Kindly look in the matter as soon as possible as I am complaining 2nd time for this problem and still no action has been taken. Thanku sir
                                  +3 photos
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                                    Shraddha04$
                                    from Delhi, Delhi
                                    Oct 14, 2021
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                                    I've orderd a item from amazon and returned it worth Rs 2399. Rs 20 I paid from Amazon Pay balance. They have initiated the refund with refrence number 5134041275033232559683. Rs 20 for Amazon Pay and Rs 2379 for PNB account. I've received Rs 20 in amazon pay balance but not in bank account.
                                    Kindly, unhold the amount Rs 2379 asap.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Not resolved.

                                    Refund is not credited by PNB - Comment #3907965 - Image #0
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                                      S
                                      satvik khandelwal
                                      Oct 14, 2021
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                                      I placed an order on Amazon on 1st October 2021 of amount Rs 22999 through UPI. However I cancelled it after 10 minutes. Amazon refunded the amount on 2nd October 2021 and told that it would be credited within 5 working days. However the amount has yet not been credited. Amazon also provided me the refund transaction Id (RRN[protected] to consult with the bank however the bank is not helping out in anyway.
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