Punjab National Bank [PNB] Complaints & Reviews

Dear Sir,

I Amarendra Pratap Singh bearing the account No. [protected] and Debit card No.[protected] in your bank would like to bring to your kind notice that I have withdrawn Rs. 8000 from Corporation bank ATM at Sigra, Varanasi through two successive transaction of Rs. 4000/- each. During my third attempt to withdraw Rs.4000/- more the transaction was rejected by the ATM machine but my account has been wrongly debited with Rs. 4000/- even when the transaction has been rejected and myself receiving no cash in return.

Kindly see that this problem is resolved immediately

Thanking You

Yours’s Sincerely

Dr.Amarendra P Singh
Assistant Professor
School of Management Sciences
Varanasi
Mobile: 91-[protected]

sir/ madam,
this complaint is in account of the money that has been wrongly debited to my account. i own an account in punjab national bank, branch swaroop nagar, Kanpur, Uttar Pradesh. my account no. is-[protected]. The thing is that i went to ICICI bank's ATM, BRANCH- Khandala to withdraw RS. 8000/- on 1/4/09 but due to bad server problem i could not withdraw it as the the ATM machine was showing that it is temporarily unable to process the transaction.but the money that i could not take out was wrongly debited to my account. further details regarding the transaction are-
ATM card no.-5547
ATM ID-S1CNO217
Time-10:11
TXN no.-181
Response Code-072
its been one month and i didn't get the money back. and when i went to the same branch where i have my account then the manager MR. A.C. Sharma is not treating me properly and is not ready to listen to my complaint. Since this money is not at all the small amount and due to this problem my further works for whiich i need money are badly stuck so kindly look into the matter immediately and resolve it as soon as possible.
Thanks
Regards
Jaya Sharma
Mob. No. [protected]
8/105 arya nagar kanpur
Uttar Pradesh

I have withdrawal Rs. 15000/- by HDFC ATM (, Nicholson Road, AMBALA CANTT)
on date 05/04/2009. I didn't get my money through ATM, but my account
debited Rs. 15000/- that time. I submitted written complaint at PNB G.T ROAD, AMBALA CANTT)on date[protected] and also at PNB helpdesk toll free no. [protected] on[protected] But they told that amount will be credit in ur account within 72 hrs & in either case complaint will be logged after 72 hrs.After 16 days I have logged complaint at[protected]complaint no is 15248372 on 22-4-09)but stil today 29-04-09 my ammount not refunded yet to my account.I again contact customer care no., he told me that you wait till another ten days.
I also send two email to [protected]@pnb.co.in & [protected]@pnb.co.in. but I didn't received any
response from PNB yet.
Please solve my compliant as soon as possible. I had suffered too
much from this issue.

Thanks
Sincerely yours
ARVIND KUMAR
A/C No-[protected]
ATM CARD No[protected]
MOB.No-[protected]
HOME BRANCH-PNB GT ROAD AMBALA CANTT

Dear Sir/Madam,

Sir, I am consumer of Punjab National Bank, V.P.O.- Ranoli, Sikar, Rajasthan. PIN-332403

Sir, I am using PNB Banking service since last 2 years, but sir no any proper service provided by the PNB staff member, and thier behaviour & nature with consumer is not good and politely.Sir i want to say in one word to you Consumer is not satishfied with PNB Staff members.

Sir if any consumer says to staff member for any query, then the staff member will tell we are doing our duty work, and who are you to tell us about our work.

Please sir i am requesting to you please do something at your level & oblige.

With Warm Regards,
Thanks.

Sir,
I used my PNB ATM to withdraw Rs.1500/- from my account on 2nd april 09 I received no money yet the amount was debited from my account.My account number is [protected] . So, kindly credit the same (i.e.Rs.1500/-) in my account as soon as possible.
Thank you

this is to inform you that i withdrew Rs.500 From icici bank atm on 08/04/2009 transaction id ATM/CWDR/S1CN2852/3907/[protected]
but the transaction was cancelled due to network time-out and then i successfully completed the next transaction ATM/CWDR/S1CN2852/3908/[protected] of Rs.500 but the bank charged me Rs.500 extra which i have not taken.when i contacted my pnb branch they refused to help me out and told me go to icici bank and they also refused to help me out because i was not their customer. so wht i want is my Rs.500 deposited back to my account as soon as possible and for any further purposes my email is [protected]@hotmail.com. I have also forwarde this mail to the regional manager but there is no response from their side that is why i had to complain to the consumer forum

i have missed to my atm card of PNB bank. and I want to issue of a new card but Samalkha branch is not want to received my complant. and not want to issue me a new atm card. plz help me as soon as plz.

Never take hoam loan from Punjab National Bank
To All,

I have taken home loan from the Punjab National Bank, Sansad Marg Branch, New Delhi. My Loan Account No. 488682.

It was very bad experience of taking the loan. The officials of the Bank delayed the loan to the maximum extent and i need to visit n number of time for approval of my loan and in the last they took the advantage and get the sign on some blank papers, as i have to pay for the house and i have no other option i signed on the blank papers.

They further instead of giving me the sanction loan amount of Rs 16.5 lac gave me only Rs. 14.4 lac and promise me to give me the amount later on and when i demanded the balance payment, the bank told me to give me the estimate of the architect, where as the same was deposited to them even before receiving the loan. Then the bank official told Mr. Suresh Yadav Told me that the estimate should be from the bank approved architect where as the same officer earlier told me that any govt. approved architect's estimate is required and i deposited the estimate accordingly.

Further the chief bank manager Mr. Parvesh Chadha, and bank officers Mr. Sursh yadav, Mrs. Shobha kathuria and Sudha Gupta are responsible for Criminal Breach of trust as these people illegally taken money from my saving bank account with out my authority, permission and without intimating me where as i am paying even the excess EMI without any default. Such an act of the employees can not be ignored.

Further the bank have debited a sum of Rs. 7, 486/- from my loan account towards the valuation of the property and legal charges in Oct. 2008 whereas valuation of the property and as well as verification of the documents have already been done a year before and I have already paid for the same. I have written the letter dated 18.02.2009 for the refund of the same, but till date, no reversal or intimation of reversal of the amount is given to me.

Further a sum of Rs. 2, 10, 000/- towards renovation was payable by the bank, but till date i.e. even after a period of 18 months, this amount is not disbursed to me despite the fact that bank charged the transaction fee from me and I have deposited the estimate of the architect to the bank.

Taking Home loan from the PUNJAB NATIONAL BANK was a great mistake of mine, the rate of interest when i took the loan was 9.5% in the month of Sep. 2007 and now when all the other bank reduced their rate of interest from 1 to 3%, the PNB is still charging the 9.5% and not passed the various benefits of the RBI policies to its customer.

I have an account in PNB KNIT Sultanpur branch And i can't access my ATM card, it is giving unauthorized access to me, and writing transaction declined on the slip, and In branch no one is helping, and talking with bad attitude and in unmannered way. so if any one can take action must take.

Sir'
I have opened my account on 20.02.2009 at PNB Asthawan as Student S/F A/c CLEARLY MENTIONED IN THE A/C opening form bearing
A/c no. is [protected]. Account opened by the Branch Manager as SAVINGS FUND
Account. My complaint no. 14323691 which is lodged with customer care toll free no.
[protected].
I have gone to the Branch Manger, Asthawan for rectification, but not solved my problem.
Proof of address: Voter Identity Card, & proof of Identity: Nalanda College, Biharsharif
B.A. IIIrd Part[protected] has been submitted for opening the same.
Kindly solve my problem at the earliest.

Yours faithfully,


(SUMAN SAURAV)

H. NO. 49
VILLAGE & ANCHAL ASTHAWAN
DIST. NALANDA
PIN 803107
PH NO [protected]
email id [protected]@yahoo.co.in

COMPLAINT BANK: PNB, ASTHAWAN
DIST. NALANDA
PIN 803107
PH NO. [protected]

Dear Sir,

I have withdrawal Rs. 4000/- by PNB ATM(New Mandi, Bharatpur, Rajasthan)
on date 02/03/2009. I didn't get my money through ATM, but my account
debited Rs. 4000/- that time. I submitted written complaint at PNB New
Mandi, Bharatpur (Raj.)on same date[protected] and also at PNB helpdesk
toll free no. [protected] on[protected]Complaint No.[protected].
After ONE MONTH have been passed, but my ammount not refunded yet to my
account.I again contact customer care no., he give me again a new
complaint no. 13247694 on[protected] and 13695197 Dt.[protected].
I also send two email to [protected]@pnb.co.in, but I didn't received any
response from PNB yet.
Please solve my compliant as soon as possible. I had suffered too
much from this issue.

Thanks
Sincerely yours
Ram Manohar Sharma
C-31-C
Ranjeet Nagar
Bharatpur (Raj.)
Mob: [protected]

A/C No. [protected]

sir,
I am "Bhupesh Chandra Mishra" having my account in Punjab national bank, branch:-habibganj, bhopal a/c no [protected].sir i am here to complain you about one of my transaction through PNB ATM.sir on 11 april 2009 evening 09:06pm i used an PNB ATM(near 10 no market, bhopal) to withdraw Rs 10, 000 from my above given a/c no., after processing the machine gave an massage "TIME OUT.THIS ATM IS TEMPRORLY OUT OF SURVICE".but the amount of RS. 10, 000.(ten thousand) had been deducted from my account.


i made various calls to there call center no. but couldn't got my amount refunded.
sir i am a student and i was withdrawing the same amount to pay my coaching fees.now i will have to pay Rs 1000/day as late fees till the day fees deposited.so plz help in this regard such that i could got the particular penalty from bank since the bank is responsible for it not me.

thanking you!!


yours

Bhupesh Chandra Mishra
customer of Punjab national bank
a/c no:- [protected]
mb no:-[protected]
address:- 45/9a, saket nagar, bhopal(mp)

Dear sir,
1. I am holding a/c no-[protected] in Ambala Cantt branch of Punjab national Bank.
2. On 03 April 09, at 10:50 AM i tried to withdraw Rs 25000/- through atm
card no[protected] of PNB from the ATM o[censored]nion bank of India at
Hiranandani Branch at Mumbai. However the transaction
No-CWDR/DMUM0720/7712 was declined due to transaction time out reason. On
4th April 09 when i checked my Account in PNB bank branch at Bhandup,
Mumbai, the amount of RS 25000/- was shown as debited from the said ATM.
3. In view of above may i requested Punjab Natinal Bank to kindly credit Rs 25000/- back to
my account as soon as possible, as i am a salaried employ and this money
was my salary for the month of April.
4. I even lodged my complaint with [protected]@pnb.co.in and complaint cell of PNB but no acknowledgement have been recieved from the Bank even on 11 April. What do i Do next.
Thanking you


Navjeet Singh

Dear Sir,





Kind arrange some necessary action regarding inconvenience I have suffer from bad services by Panjab National Bank(Branch-Malviya Nagar-Jaipur-302017) details below:-





I have deposit the chq in PNB as on 02.04.2009 and same was update in as on 04.04.2009 balance Rs.4855.53Cr and my ECS for the company ICICI BANK LTD was hilted on the same account worth Rs.2943/- as on 05.04.2009 but my ECS bounced by PNB with the reason of insufficient fund ……….plz do needful





Looking for positive and immidate revert …..bank and personal details are :-



PANJAB NATIONAL BANK



A-415 SHIVANAND MARG,

MALVIYA NAGAR,

JAIPUR-302017





Name:-Naresh Kumar Laddha

Bank A/c no.[protected]-Saving A/c



Plz find attachment of PNB Passbook entry.

Dear Sir,

Ankur kumar Srivastava an account holder of the bank - PUNJAB NATIONAL BANK, ALLAHABAD CONELGANJ BRANCH, ALLAHABAD ACCOUNT NO. "[protected]" wished to withdraw in MUMBAI Rs. 1500/- (fifteen hundred ) fromed an ATM MACHINE of the HDFC bank in DAKC Thane Belapur Road Navi-mumbai on 1st APRIL 2009 . While withdrawing the money the machine displayed timed out while the transaction was in process and so i followed the procedure again to withdraw but again the machine displayed timed out while the transaction was in process so i cancel the transaction and then i make withdraw of 1500/- from IDBI bank ATM Machine in Koparkhairane on 1st APRIL 2009.At that time my Account balance is Rs. 6315/- (Six Thousand Three Hundred Fifteen).Again on 5th APRIL 2009 i witmhdraw from my PNB Bank Account Rs. 1500/- (fifteen hundred) from the IDBI bank ATM MACHINE at Koparkhairane. I surprised to see that at that time my Account Balance was 1815/- (One Thousand eight Hundred fifteen) only.But when i checked my Account Balance on 7th APRIL 2009 its showing 315 /-(Three Hundred Fifteen) only.So i run to PNB ATM MACHINE at VASHI. When i checked MINI-STATEMENT it showing THREE withdrawal of Rs 1500/- each on 2nd APRIL 2009 which i did't make.Out of THREE transaction TWO were showing from HDFC BANK ATM MACHINE located in DAKC & ONE is fromIDBI BANK ATM MACHINE located in Koparkhairane.
So Total Rs. 4500/-(Four Thousand Five Hundred) is debited from my saving account.Moreover i rushed to the nearest branch of PNB at VASHI and they told that the account doesn't belong to their branch and so i should go to the respective branch . But curently i am in mumbai so this is not possible for me to go ALLAHABAD and complain there.Leave aside the case of mine i saw more than 100 complaints registered with the bank that means the bank or the software which they use in atm machines transaction is the cause of all this and the bank uses the money without paying the interest to the owner of the account, they have made this their business . Nobody is helping me right now and i urgently need your help in this matter . Moreover i am providing u detail of three transaction as per mini statement made on 2nd APRIL 2009.

STMT FOR A/C [protected]

20090402 ATM/CWDR/S1AN D 1500.00
20090402 ATM/CWDR/S1AN D 1500.00
20090402 ATM/CWDR/ATM6 D 1500.00

To,
WHO SOEVER IT MAY CONCERN,

Respected sir,
This is LALIT TYAGI s/o SH. M.L. TYAGI, residence B-200, BRIJ VIHAR, GHAZIABAD, U.P. filled an application for education loan on 16th march, 2009 with two copies of all my documents as stated on bank website (link- http://pnbindia.com/english_web/c_vidya.htm )
Check List

While applying for the loan, the borrower is required to furnish the following information/papers:


Loan application on Bank's format.
Passport size photograph
Proof of Address(Permanent) / ID Proof.
Proof of Age.
Proof of having secured pass marks in last qualifying examination.
Letter of admission in professional, technical or vocational courses.
Prospectus of the course wherein charges like Admission Fee, Examination Fee, Hostel Charges etc. are mentioned.
Details of Assets & Liabilities of parents.
In case loan amount is above Rs.4.00 lacs :
*. Detail of Assets & Liabilities of parents/co-obligants/ guarantors.
*. In case loan is to be collaterally secured by mortgage of IP, Copy of Title Deed, Valuation Certificate and Non Encumbrance Certificate from approved Lawyer of the Bank to be obtained at the cost of the borrower.
Photocopy of Passport & Visa, in case of study abroad.
Any other document/information, depending upon the case and purpose of the loan.


after securing my admission in POST GRADUATE DIPLOMA IN MANAGMENT [BANKING AND FINANCIAL SERVICES ], AICTE approved, and depositing RS.1, 30, 000 as first fees instalmenrt on 12th march, 2009 in ASIAPACIFIC INSTITUTE OF MANAGMENT, plot no. 3and 4, Institutional area, Jasola vihar, New Delhi-25,
in PNB, Brij vihar branch, ghaziabad.
But, application was rejected from the PNB hub, Ghaziabad, due to submision of incomplete documents send by branch manager SH. MAHINDER SINGH as we already submited all our documents stated above. On 23rd march, 2009 we again filled an application with complete documents.
ON 1stAPRIL, 2009 my father visited Ghaziabad hub, where Mr. RAVINDER told our application have been rejected due to reasons
1)my institute is not in Bank's list.
2)and I am not a maritorious student.

AND same i found on a report written by the hub while getting my documents back from branch manager on 4thAPRIL2009. AS i demanded written report as mentioned on PNB WEBSITE ( with link - http://pnbindia.com/Fair%20practices%20code.htm )

c) Wherever possible, the main reasons, which have lead to rejection of the loan applications of all categories of loans irrespective of any threshold limits, including credit card applications, shall be conveyed to the applicant.

But i didnt get written report by the manager.
As far as reasons are considered for rejection of my application. following are cleared as under:-
1)my institute is not in Bank's list.
My institute as well as my course is AICTE approved.It is clearly mentioned on my institutes website (link - http://www.asiapacific.edu/admission.html#loan) that college have tie up with PNB for education loans.
And even PNB is selling college prospectus and i purchased my prospectus from PNB branch Mayur vihar phase 2.
Nearly 90% of my college students are studing by loan and nearly more than half have sanctioned their loan from PNB.


2)and I am not a maritorious student.
It is clearly mentioned in PNB website (link - http://pnbindia.com/english_web/c_vidya.htm)
Student eligibility


Should be an Indian National.


Secured admission to Professional / Technical courses in India or abroad through Entrance Test / Merit based Selection process..
Among all the elligible conditions, I have secured admission in professional
course. Cleared entrence test conduted by ALL INDIA MANAGMENT ASSOCIATION
ie. MAT with 85%. Cleared merit based selection process ie. cleared GROUP DISCUSION and PERSONAL INTERVIEW.
After clearing all these processes, am i not a meritorious student?


SIR, I am a science graduate from UNIVERSITY OF DELHI and doing POST GRADUATE DIPLOMA IN COSMETOLOGY from UNIVERSITY OF DELHI, that will be end this month,
And want to study further for sake of my future, my parents and to serve my country land.
SIR, government is planning alot for faster and inclusive growth.and planning commission
have increase in provision of BHARAT NIRMAN for education sector by 34.25% ie. RS 32, 352 crore.

EVEN, DONT I DESERVE THIS LOAN OR NOT. CHOICE DEPENDS ON YOU.

Thank you, Namaste

regards

yours truly
LALIT TYAGI
B-200, BRIJ VIHAR, GHAZIABAD, UTTAR PRADESH
[protected], [protected],[protected]

Sir
I have posted a complaint on[protected] on this site but i have neither got any complaint id or any call from consumer forum. The issue is still not solved by the Punjab National Bank (PNB) officials. The brief details of the case was as under:
I, dated 20th June 2008 deposited a cheque of amount Rs. 5010.38 to Peera Garhi, New Delhi branch of PNB vide cheque No- 069037 dated[protected] but the said amount till date has not been credited to my account. However, I have loged several verbal request to the customer care of PNB vide complaint no- PA0166 dated 11-09-08 to customer care excutive Shri Prem Nath, again to Miss Preeti vide Complaint id No-8619949 dated 23.09.2008, again to Shri Sandip on[protected], whereas Shri Sandip has refused to register my complaint and not given any complaint id and intimated me that PNB has closed this chapter without resolving the issue. Apart from this, I several time met & spoke to the Peera Garhi Branch Officials as well as Branch Manager Mrs Kamlesh Tyagi but till date matter has not been resolved.
Keeping in view of the above, I request consumer forum to kindly look into the matter and deal strictly with the PNB official, so as to I can get my amount credited in to my Account with all interest and compensation for inconvenience, harassment and expenditure incurred till date in the matter. My PNB (SB) A/c No is < [protected] >. My mobile No is < [protected] >.

I have an account with Punjab national bank. I deposited a sum of 1250rs in its another branch where i am not having my account. And they levied me 20rs stating that it is due to deposit from another branch. But i want to ask that if it is a CBS branch thay why such charges are been levied.

Respected sir,

Yet i have not got my Internet banking user id and password.
i was submitted the form for internet banking on "13-March-2009"
but still i have not got my internet account.
i was enquired this thing in branch, they told me that we already send u r request for processing,
and we don't know anything more.

My Account is in "Khamala Branch Nagpur"
My Name is :- Vivek Vitthalrao Hedau
My Account No. Is "[protected]"
My Contact No.. Is : [protected]

Sir,
1. I am holding a savings account no. [protected] at Punjab National Bank CME(Bhopkhel) Pune, (BRANCH CODE 1209).
2. On several occasions varying amounts have been debited from my account through ECS which do not have any connection with me. On my reporting some of the amount was credited back to my account, however, the following transactions which have no concren to me still are pending:
a) to ECS - IILECS-SBI MUTUAL for a sum of Rs 1000/ dtd[protected]
b) to ECS-TP bAJAJ auto FN for a sum of Rs 980 dtd[protected]
c) to ECS-TP bAJAJ auto FN for a sum of Rs 980 dtd[protected]
3. Despite various visits to the concerned branch and also to PNB RCC Pune the amount has not been credited to my account. It is a serious lapse as the credibility of the bank is questionable even if the amount may appear to be small.
4. Rather than accepting their fault the bank authorities are delaying the matter even after the lapse of more than 4 months.
5. I want my money back with interest before I close my account and the association with the bank as I feel my money is not safe with this particular bank.