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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026

Complaints 4898

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1100

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3798

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Punjab National Bank [PNB] reviews & complaints page 28

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Address: Sector 3 , Faridabad , Haryana

My name is Lokendra Pratap Singh and I had ordered a product of RS.13940 in Amazon on 2nd october 2021 and after few hours i cancelled my order due to some reasons . And on same day that is 2nd October 2021 Amazon initiated the amount but I still didn't get the money. Amazon sent this
Refund Reference Number[protected]
and told me to fill charge dispute form but PNB doesn't have such policy. So please kindly respond to this complaint it's very urgent.
My UPI ID for this transaction is - [protected]@ybl
- Following are the details of my Bank account in which tha amount has to be reflected -:
A/c no - [protected]
Ifsc code - PUNB0093610
A/C holder name - Lokendra Pratap Singh
Refund Reference Number[protected]
Bank Name - PNB, Sector 3, Faridabad, Haryana, 121004.
I request you to please initiate my refund to my bank account as early as possible .
Thank You

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 11, 2021

Updated by Lucky40899 Not got any refund. Being a student i feel i'm in big trouble as bank is saying no refund is issued in your bank account, and amazon is sayiny the refund reference number is genereted after they credit the amount . I don't Know what to do Please help me out

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Address: INDORE

NAME : ASshok Karamchandani
BANK NAME & BRANCH :Punjab National Bank, Kanchan bagh, indore
while withdrawn throw ATM amount debited 20000/- but not withdrawal

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The money which has been credited has not to the bank account but only message has come but balance is not showing always this problem occurs in pnb please help

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Address: Pnb

Dear sir, i ordered an item from amazon of worth rs 499/-INR, order id[protected]. The last date was mentioned as 3 october for the money to be credited but 3 days have passed by and i didnt got my refund, being a college student 499 rs is huge amount for me pls help me with the refund.
Refund refrence number- #30005412721270213629054
The money has been credit by amazon but the bank has not deposited the money

Oct 6, 2021

Complaint marked as Resolved

i got my money thnkuu

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 05, 2021

Updated by KARTIK DHAMA Account number -[protected]

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P

priyanshi patidar

Oct 8, 2021

Dear sir/medam, I ordered an item from amazon of worth rs 699/-INR, The last date was mentioned as 1st October 2021 for the money to be credited but 8 days have passed by and I didn't get my refund, being an aspirant 699 rs is a huge amount for me plz resolve this issue as soon as possible
Refund Reference number
TOS6818X0000KTLYTZK3
The money has been credited by the amazon but the bank has not deposited the money., kindly i request you to please look into this matter and resolve this matter immediately.

[email protected]'s reply, Oct 9, 2021

Same problem me

O

[email protected]

from Alwar, Rajasthan

Oct 9, 2021

Same problem me

S

sahdevbhai.v.patel

from Surat, Gujarat

Oct 20, 2021

àª¸àª° àª¹à«àª‚ àª¨àª¿àª®àª¿àª·àª¾àª¬à«‡àª¨ àª¸àª¹àª¦à«‡àªµàªàª¾àªˆ àªªàªŸà«‡àª² àªªàª‚àªœàª¾àª¬ àª¨à«‡àª¶àª¨àª² àª¬à«‡àª‚àª• àª®àª¾ àª–àª¾àª¤àª¾ àª¨àª‚àª¬àª° [protected] àª§àª¾àª°àª£ àª•àª°à«€àª¯à«‡ àª›à«‡ àª…àª®àª¾àª°àª¾ àª–àª¾àª¤àª¾ àª®àª¾àª‚ 2/10/2021 àª¨àª¾ àª°à«‹àªœ àªàª®à«‡àªœà«‹àª¨ àª¤àª°àª« àª¥à«€ àª°à«€àª«àª¨à«àª¡ àª®àª¾àªŸà«‡ àª…àª®àª¾àª°àª¾ àª–àª¾àª¤àª¾ àª®àª¾àª‚ àªŸà«àª°à«àª°àª¾àª¨àªœà«‡àª•àª¸ àª¥àª¯à«àª‚ àª¹àª¤à«àª‚ àª¤à«‡àª¨à«‹ àª†àª°àª¾àª° àª¨àª‚àª¬àª°[protected] àª›à«‡ àª¹àªœà« àª¸à«àª§à«€ àª…àª®àª¾àª°àª¾ àª–àª¾àª¤àª¾ àª®àª¾àª‚ àª°à«‚àªªàª¿àª¯àª¾ 18862/- àª¨à«€ àª°àª•àª® àªœàª®àª¾ àª¥àªˆ àª¨àª¥à«€ àªªà«€ .àªàª¨ .àª¬à«€ àª«àª°àª¿àª¯àª¾àª¦à«€ àª¨àª‚àª¬àª° = L08538347 àª¨à«‹àª‚àª§àª¾àª¯à«‡àª² àª›à«‡ àª…àª®àª¾àª°àª¾ àª–àª¾àª¤àª¾ àª°àª•àª® àªœàª®àª¾ àª•àª°àªµàª¾ àªµàª¿àª¨àª‚àª¤à«€ àª•àª°à«€àª¯à«‡ àª›à«‡ àª…àª®àª¾àª°à«‹ àª‡àª®à«‡àª‡àª²àª†àª¯àª¡à«€ :àª¸àª¹àª¦à«‡àªµàªªàªŸà«‡àª²[protected]@àªœà«�...⇄ .àª•à«‹àª® àª®à«‹.àª¨àª‚= [protected] Sir I hold account number [protected] in Nimishaben Sahadevbhai Patel Punjab National Bank. Our account was transacted in our account for refund from Amazon on 2/10/2021. Its RRN number is[protected] yet Rs. 18862 / - in our account. The amount of has not been credited.

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Address: Churhat

Sir amazon has initiated the refund of amount 8490 rupees on 26.09.2021 the refund refrence number SOWAOBF20000KSM4EHP6 ON MY Punjab national bank account no [protected] but the amount does not show in my account plz provide my money from bank

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I’m writing in regard to a payment processed by Amazon on 29th September, 2021 for amount ₹14990 which is still not reflecting in my account.
Sharing the refund reference number.

Request you to please take verify and process the transaction.

Account holder name: Kalyani. Kulkarni
Account number: [protected]
Refund Reference # 30005112721272122554825

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Address: Allahabad, Uttar Pradesh

My name is Paritosh Ojha. I'm the Savings Account holder of Punjab National bank (IFSC- PUNB0409800) which is located at Alopibagh Dist: Allahabad, State: Uttar Pradesh, PIN: 211006. I was making an online payment to Merchant on 2 Oct 2021 and the transaction failed and the amount Rs.5000 has been deducted from my account. I made payment through Google Pay (UPI Transaction I’d[protected]
The screenshot of the failed transaction is also attached.
Though the transaction failed message has been received.
So, Kindly you're requested to look into my matter and resolve this issue.
For this, I will always be grateful to you.
Your faithfully
Paritosh Ojha
Neta Chauraha, Sohbatiyabagh
Dist: Allahabad, State: Uttar Pradesh,
PIN: 211006.
Date: October 4, 2021

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A refund was initiated from Amazon on 12th September 2021 amounting INR 961 which was supposed to be credited into my account by 17th of September but the amount hasn't been reflected in my pnb bank account yet.
On speaking with the Amazon's customer service team, they have informed that the transaction is pending from the bank's end and asked me to contact PNB customer service center. On contacting them, they deny of any help and asked me to contact my branch.
On contacting the branch, they say they cannot track the refund.
Then I contacted PNB via their email on September 24th. I received a reply on 25th September, asking for my account number to help me further, I reverted back 6 days later. Since then I haven't heard from them and I have been checking my account statement; which doesn't shows anything.
I am attaching the screenshots below

I request you to look into the matter.

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I have done phonepe transaction to flipkart of amount 1335 rupees.
Which is failed due to bank network issue.
The money has been deducted from my account and flikart order is not placed
but money has not been refunded .
The failed transaction id of phonepe is- T2110021836526425557460
Please resolve this issue as soon as possible

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I have done phonepe transaction of amount 2000 rupees.
Which is failed due to bank network issue.
The money has been deducted from my account but money has not been refunded .
The failed transaction id of phonepe is- T2110021918261942833857
Please resolve this issue as soon as possible

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Useless Customer Care Phone Nos. given. Not a single No. is functional.

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Sir, I had ordered a product from Amazon for Rs.630 on 03 September 2021, but the order returned back to amazon since it got damaged in transit.

After the product got received by the seller, Amazon initiated the refund of Rs.630 on 08 September 2021 to my Punjab National Bank account, but the amount has not been credited in my bank account.

The Refund Reference Number is # SP0PIU7X0000KSM7VDJ6, which is provided to me by Amazon.

After calling PNB customer care, they told me that PNB customer care cannot track the amount from the Refund Reference Number and for that I have to visit the Bank's branch.

Then after visiting the branch, they told me the same thing that branch cannot do anything with the Refund Reference Number and they can only tell me if the amount is credited in my account or not.

Please help me, since it's been 23 days since Amazon initiated the refund but still haven't received the money in my Bank account.

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Address: PNB, Garpar Branch, APC Road,Kolkata - 700009, West Bengal.

Pension credit alert not received. But pension to be paid to me for September, 2021 was informed through SMS. Pension for September, 2021 still remains unpaid. Retired Central Govt. official in distress, specially this being the festive month

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Address: Khepal, sabang, paschim Medinipur,721144

Mera paisa 2 times account se kata h .. ku kata h ni pata .. kripya mera paisa vapas kare yea toh bole ku kata h .. jitna jaldi ho sake help kijiye .. Dhanyawad

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PNB Customer Service Team

This is regarding my refund of Rs. 1499/- from Amazon that was processed on the 8th of September 2021 by them, however, it has not been credited to my account number XXXXX[protected]. My account is at PNB Noida Sector -1 C-13.

I have called PNB customer care and shared the Refund Reference # SOWAOBF20000KSM3TLCI shared by Amazon. They suggested mailing the matter to [protected]@pnb.co.in.

I have again checked with Amazon customer care and they have updated that Refund Reference # SOWAOBF20000KSM3TLCI can only be generated once the amount is sent for credit to the Bank and they can't do anything after that and the only option is to file a dispute with PNB.

I request you to kindly look into this matter at the earliest and get my refund credited to my account as soon as possible.

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Hello gentlemen,
I am santosh kumar varma. I have booked the train ticket on 24.07.2021 via AMAZON but first time transdaction failed and 2nd time transdaction done while amount 508.68×2 deducted in both time.
According the AMAZON failed amount 508.68 refund against RRN[protected] but this refunded amount not credited in my PNB account yet.
So you are requested that please cooperate and resolve.

Account no. [protected]

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I have done insurance in PNB MetLife on 27 July 2021 and made the payment of 30000
Then after that I got verification call from their helpline I gave all the details they asked. Then they were asking too many details day after day then I refuse to do this policy. Till now I have not get any refund from PNB MetLife
I have attached the screen shot of payment made

Oct 21, 2021

Complaint marked as Resolved

The amount has been refund in my account.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 08, 2021

Updated by Manjeet8011 No response from PNB MetLife regarding above complaint

Oct 09, 2021

Updated by Manjeet8011 Payment evidence

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M

Manjeet8011

from Delhi, Delhi

Oct 21, 2021

Refund has been received in my account.

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Address: Meerut college, meerut

Amount was deducted but doesn't reflect in merchant account. Though transcation was successful...

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Address: Meeeut, Meerut college

I have done the payment through UPI by google pay...amount deducted but doesn't reflect in merchant account though transcation was successful

Oct 6, 2021

Complaint marked as Resolved

I had contact through complaint number of Punjab National Bank... They had registered my complaint And after 1 day only my amount is refunded back to my account. They don't even get the notification from consumers complaint platform.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by Arsala07 For your complaint kindly contact over pnb complaint number[protected].
They will resolve your issues within 1-2 working days.

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Address: Ramnagar, Roorkee

Website: PUNJAB NATIONAL BANK

My name is Rishibha Jain and I had ordered E-Smile 16 Pack Heavy Duty S Hooks Black S Shaped Hooks Hanging Hangers Hooks of RS. 255.55 in Amazon on 2/09/2021 and after 7/09/2021 I returned this order due to personal reasons. And on 8/09/2021
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
30005412501245001892144 and told me to fill charge dispute form but the Branch staff rudely ignored my plea. So
please kindly respond to this complaint it's very urgent. My card number is [protected]

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