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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 29

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S
Sagar Tongar
Jul 29, 2021
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Sir
I have ordered a boAt Airdopes 311v2 Bluetooth Truly Wireless Earbuds with Mic(Active...) on 15/07/2021. But I have returned my product.
Amazon initiated the refund on 21/07/2022 and it was expected to come on 26/07/2021.
Amazon gave me refrence I'd
30005111961196112587977.
But the Punjab National Bank has still not credited my money.
Aug 3, 2021
Complaint marked as Resolved 
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Jul 29, 2021
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    Address: ratangarh, rajasthan

    I cancelled a product on Amazon worth 12899 and they initiate my refund in my account and sand me refund reference no -30005111991199204697583
    I have account in Punjab national Bank
    My account no- [protected]
    my name - Ashutosh sharma
    I don't get refund yet.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Hey, did you get the amount back? Or any follow ups done by PNB?
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      Shaily30
      Jul 29, 2021
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      I ordered a mobile worth Rs 6549 on 20 july 2021 via order no #[protected]. which was defective which i returned to amazon and they refunded money on 21 july 2021 with refund reference no # 30001012031201220883449 but its been 8 days i.e. 20 july 2021 to 28 july 2021 the bank had not processed it. so i kindly request you to look into this matter.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      [protected] call me sir
      Shaily30's [Complaint's author] reply, Jul 31, 2021
      Give your no
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        Rajat Bhaskar
        Jul 29, 2021
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        Resolved

        My mother SMT.Reena kumari ordered a product from Amazon (order id[protected]) on June 30 which Amazon failed to deliver and on 20 July Amazon refunded it(ref id-30001012021181160546036) but the refunded money is not showing in balance also I tried to call pnb customer care to track its status but they despite calling several time gave naive excuses. It has not been credited in my mother accont yet
        Jul 30, 2021
        Complaint marked as Resolved 
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Saurav416
          Jul 29, 2021
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          I have bought one product From I have returned as the product is not needed the seller has refunded the amount but it's not yet credited the amount refunded on 18th July 21 and they told to wait till 28th so then also its not credited yet to my account. Reference # 75503721200049596181180
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            C
            classica
            Jul 28, 2021
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            Address: F 1, SITE NO 2 PANKI INDUSTRIAL AREA KANPUR

            We are msme unit classica packaging, having cc acount in pnb, jajamau, kanpur, branch with account no. [protected] on which pnb is charging interest rate @12.35% with out knowledge/ information to us as we had saction rate is @8.5% . Dispite of sevral call & emails no response is given, please check as we are msme unit.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Ekta Padaliya
              Jul 28, 2021
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              Want to refund my premium amount.

              Two days ago, One person called me and informed me that: "My old premium plan is discontinued and if I want to get benefit then I must have to do settlement like Pay 50, 000 new premium and then after 30/35 days I can get those benefit. So I trust that person and purchased new plan "Guaranteed income plan" 50, 000 yesterday."

              I paid for plan so one verification call came today and they told me that There is no premium for...
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              Shaily30
              Jul 28, 2021
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              I have a cancelled transaction of 6549 due to some issue. As amazon have refunded the amount and have provided the reference id no. But the punjab bank customer is completely denying. And are not providing any information related toh reference id.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Jul 28, 2021
              Updated by Shaily30
              I have a cancelled transaction of 6549 due to some issue. As amazon have refunded the amount and have provided the reference id no. But the punjab bank customer is completely denying. And are not providing any information related toh reference id.
              Jul 28, 2021
              Updated by Shaily30
              I ordered a mobile worth Rs 6549 on 20 july 2021 via order no #[protected]. which was defective which i returned to amazon and they refunded money on 21 july 2021 with refund reference no # 30001012031201220883449 but its been 8 days i.e. 20 july 2021 to 28 july 2021 the bank had not processed it. so i kindly request you to look into this matter.
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                A
                Arjun Chetia 38
                Jul 27, 2021
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                I have ordered an item in Amazon in[protected] June but the item is not delivered so I cancel the order and Amazon initiated my refund .The item name is Guinness world records 2021. The order I'd of the item is[protected] and the price of the item is Rs. 804. Amazon initiated the refund process in[protected] but still I have not received the refund. The refund reference number is[protected].
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Yashu Agarwal
                  from Powai, Maharashtra
                  Jul 27, 2021
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                  This is inform yoh that I have not received the refund of the product ordered from ajio. The order ID is FL[protected] but due to the issue with the product I requested for the return and the return ID is RT40224766. The refund of ₹1050 was initiated by the Ajio company on 19th July 2021 but is not reflecting into my bank account. The refund reference Id which they shared is 20210707111212800110168026019138690. So it is my humble request to you to kindly look into the matter as the refund is completed from Ajio's end.

                  The account details of ajio are
                  Name: Amit Agarwal
                  Phone number:[protected]
                  Email id: [protected]@gmail.com

                  Bank details
                  Account holder name: Yashika Agarwal

                  I am also attaching the screenshot. Kindly check it.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Suri321
                    Jul 26, 2021
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                    I had ordered 3 Women Kurta pajama set which was of 1199/-, 929/-and 986 rupees from Flipkart and the item got delivered on 18 june 2021. And on 21th june 2021 i had returned the product and selected the option to get the refund in my bank account. But i have still not received any payment by flipkart. After contacting the customer care of flipkart they have said that the refund has been initiated and should contact bank support team. and they have given the reference number to locate the refund through bank. The reference number is 74766511172124838780075
                    74766511172124838779721
                    74766511172124838780174
                    Hence requesting you please look into the matter and help me out.i have many time visited on bank branch but my issue not resolved kindly resolve my issue.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jul 26, 2021
                    Updated by Suri321
                    I have not received any refund amount till now
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                      S
                      Shambhu Roy
                      Jul 25, 2021
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                      Address: BONGAON, NORTH 24 PARGANAS, PIN 743235

                      Purchased Sovereign Gold Bond from UNITED BANK OF INDIA, BONGAON Branch, which is undertaken by PUNJAB NATIONAL BANK. Certificate number " SGB[protected] - [protected] ", Issue date 14 JULY 2020. First interest credited successfully ON 14.01.2021, but second interest which should be credited 14.07.2021 but still not credited to concerned account number. Kindly take necessary action.

                      REGARDS,
                      SHAMBHU ROY
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        S
                        sunilhr
                        from Gurgaon, Haryana
                        Jul 23, 2021
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                        Address: 167, Bojhiya, Gangchauli, Hathras, Uttar Pradesh 204101

                        I made an application in Punjab National Bank, Narayana Branch (Branch Code: 022210) to open a savings bank account and on July 15, 2021, I came to know that Bank has opened my account (Account Number- [protected]) but as per Punjab national bank record, someone already has a bank account (Account Number- [protected], Account Name- IVD SERVICES LTD., Proprietor- Suneel kumar, Account created date: 05/04/2016) with the same PAN number, I owned (BUNPK7277B), at, PNB, Bijnor (Branch Code: 059200), Uttar Pradesh. The guy has mentioned his address as Address: Mohalla Naumi, Barharpur, Tehseel- Nagina, Distt- Bijnor, Uttar Pradesh, Pin code: 246724, Mob: [protected]. According to PNB officials from Narayana branch and customer care[protected], there were suspicious transactions made between April 13, 2016 to May 27, 2016 and after that there was no transaction till date, the account has been dormant. I don't have any relation with that bank account, even though I never had any account in PNB before. I have already written to the Income tax department for the same to confirm whether the income tax department has issued the same PAN number to another person or not and primarily found that they have issued this PAN number only to me.

                        I have already given a written complaint to PNB, Narayana (Branch Code: 022210, sent an email to Principal Nodal Officer ([protected]@pnb.co.in) and customer care ([protected]@pnb.co.in) and also talked to PNB customer care number (customer care no.[protected]/[protected]. Till now, I did not get any solution to my problem. It is a kind of harassment for me.

                        May I request you to find the solution of the same and take legal action against that person as he has illegally used my PAN card for that account.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Yashu Agarwal
                          from Powai, Maharashtra
                          Jul 22, 2021
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                          This is inform yoh that I have not received the refund of the product ordered from ajio. The order ID is FL[protected] but due to the issue with the product I requested for the return and the return ID is RT40224766. The refund of ₹1050 was initiated by the Ajio company on 19th July 2021 but is not reflecting into my bank account. The refund reference Id which they shared is 20210707111212800110168026019138690. So it is my humble request to you to kindly look into the matter as the refund is completed from Ajio's end.

                          The account details of ajio are
                          Name: Amit Agarwal
                          Phone number:[protected]
                          Email id: [protected]@gmail.com

                          Bank details
                          Account holder name: Yashika Agarwal

                          I am also attaching the screenshot. Kindly check it.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            S
                            Smrity K S
                            Jul 22, 2021
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                            Address: Keethara parambil house, Kairali lane, Chambakkara, TLRA 81

                            Sir,
                            I am an account holder in PNB Market road Ernakulam, Kerala.

                            I had made a transaction of rupees 450 for an exam purpose. Eventhough it was an unsuccessful transaction my account was debited for the above mentioned amont.

                            I have called so many times in customer care [protected] since 16th July 2021. They promise to refund in my account of my failed transaction but no action yet to be taken.
                            I have also lodged complain through e-mail on [protected]@pnb.co.in and [protected]@pnb.co.in many times but no action taken.
                            It is requested that kindly look into the matter and refund my above mentioned money in my account early as possible.

                            With warm regards,
                            Smrity K S
                            Keethara parambil house
                            A/c No. [protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Durgeshh kumar
                              Jul 22, 2021
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                              Address: punjab national bank, branch - hinoo

                              I order a mobile worth Rs 37990 on 18 june 2021 via order no #[protected]. which was defective which i returned to amazon and they refunded money on 14 july 2021 with refund reference no #30005111691169174153415 but its been 8 days i.e. 14 july 2021 to 22 july 2021 the bank had not processed it. so i kindly request you to look into this matter. thank you
                              Jul 22, 2021
                              Complaint marked as Resolved 
                              today i got my refund after visiting bank i shared my problem with officials and they say they will look after it and within 3 hours my refund reached to my bank account.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Can you tell me please the process what bank have done.I am also facing same problem. My Bank is unable to help me.my contact number [protected]
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                                Vivi99
                                Jul 21, 2021
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                                I had ordered a single floral print bedsheet of RS 437 from Ajio on 4th June and returned this order due to personal reason. And on 5th July, Ajio initiated the amount to my card but I still didn't get the money. Ajio sent this reference number[protected] and told me to fill charge dispute form. So please kindly respond to this complaint it's very urgent.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  rjsen01
                                  Jul 21, 2021
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                                  Sir,
                                  I want to inform you that I am very much dissatisfied for PNB service cause I am not ordered any cheque book, I have proof that please find the attachment for all the documents.

                                  I also want to inform you that this is my 2nd grevence complaint cause the first one not resolved due to the bank team decided whole of this.They think they whole think managed and decided but I have all proofs for that. And I will go for the end for the case for higher and higher authority for resolving the issue.

                                  So you please reply me as very carefully checking after that post me.

                                  As per your previous resolution - YOU ARE USING NEW SENDING CHEQUE BOOK WITH NEW MICR CODE AND RECEIVED THAT.

                                  So, I want to inform you that I am the service man person so I am not home at time of delivery the new cheque book and the book received by my home members cause they dont know what's is this, they think this a letter or something else and they received.

                                  But I want tell you I am not ordered the cheque book and its ordered by pnb there own procedure, vide screenshot report for failed cheque book for last june month report.

                                  And previously issue that they deduct Rs.118 from my bank account without permission and without my request.
                                  And I also close my account and then I received a cheque and its very surprised who order it, whats the notification, whats the transaction id, date, time.
                                  Why pnb team happening this type o[censored]nnecessary unlegal case.?

                                  My previous Grevance complaint number - 2826540,
                                  The Branch complaint reference number[protected].

                                  Please find the attachment for more details.

                                  Please find the attachment and give me refund my deductible amount from my mentioned bank account details from my letter when I already applied for deactivated my pnb account written application letter and the bank is Paytm Payments Bank.

                                  Thanks,
                                  Raju Sen.
                                  Existing Deactivated PNB customer account holder.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Srinju
                                    Jul 20, 2021
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                                    The refund is not reflecting in my bank account even 24 hours after being processed by concerned merchant. The RRN no. for the refund is 30005411941193194466906. When can I expect it to reflect on my bank account?
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      ipsjohal
                                      from Duliagaon, Assam
                                      Jul 20, 2021
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                                      Sir
                                      I am a member of PNB family with acct no [protected]. I am an Air Veteran and drawing pension in your bank. I got my disability pension PPO in May 21, but it pains me a lot to say that from May to July PNB has not done any effort to pay me my dues. PNB is not able to action ePPO issued by IAF to me and thousands another due to some technical issues. All other banks have actioned same set of ePPOs issued by IAF. Since other banks are working on same technical platform why only PNB is harassing their customers.

                                      You are requested to look into the matter and find a positive solution at the earliest so that I can get my dues in July.

                                      Expecting an early and positive reply from your end.

                                      Regards
                                      Inder Pal Singh
                                      [protected]
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Jul 20, 2021
                                      Updated by ipsjohal
                                      Sir
                                      I am a member of PNB family with acct no [protected]. I am an Air Veteran and drawing pension in your bank. I got my disability pension PPO in May 21, but it pains me a lot to say that from May to July PNB has not done any effort to pay me my dues. PNB is not able to action ePPO issued by IAF to me and thousands another due to some technical issues. All other banks have actioned same set of ePPOs issued by IAF. Since other banks are working on same technical platform why only PNB is harassing their customers.

                                      You are requested to look into the matter and find a positive solution at the earliest so that I can get my dues in July.

                                      Expecting an early and positive reply from your end.

                                      Regards
                                      Inder Pal Singh
                                      [protected]
                                      [protected]
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