Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: May 5, 2026
Complaints 4898
Resolved
1100
Unresolved
3798
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bank1122
Sep 24, 2021
Report
Copy

Bank help
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    devksp
    from Kashipur, Uttarakhand
    Sep 22, 2021
    Report
    Copy

    Respected sir
    I already informed you as well as PNB Bank As well as I wrote a complaint to Bank Ombudsman about my transaction. But from 2Feb 2021 to till now I did not get back my money back. My bank Account no is-[protected], Name -Devender Singh Rawat, Money 5647 Rupees. I really don't know where the hell my money has gone. I called so many times to the customer care of PNB as well as IXIGO care. But the PNB customer agent is saying that your money has transferred to IXIGO and IXIGO agent is saying that they did not receive any money from here. Now what should I do. Even I talk to the PNB Manger of my area but she said i can't help you on that just write a complaint to the Bank Ombudsman.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Online transaction hua hai ye. payment online kia hai debit card se uske lie apke mobile par otp aya hoga. Ab ya to apka mobile apke pass nhi hoga. Kisi ne otp le k payment kar dia. 10:47 pm . Apni family me pta kro kisi se. Bina otp btaye koi payment nhi hoti hai
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mousumipaul
      Sep 22, 2021
      Report
      Copy

      I am MOUSUMI PAUL, savings account holder of PNB bank, my account number is[protected], KASBA BRANCH. On 7th JULY I had a transaction of₹2931 but It was unsuccessful because if the transaction was successful then there is no reason to initiate refund of mine by Razorpay authorities.. So, Razorpay has initiated my refund of ₹2931 with the reference number[protected]. I have attached the screenshot of the details. But after so many days I didn't get any refund of ₹2931.

      I want to register complaint against punjab National Bank for not initiating my refund o₹2931. It was the day of 7th July. I need my money ASAP. PLEASE HELP ME SIR.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I have attached the screenshots regarding this complaint.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        uzma vaseem
        from Mumbai, Maharashtra
        Sep 20, 2021
        Report
        Copy

        महोदय
        निवेदन है कि मैं आसमा w/o वरीस मेरा खाता PNB बढ़ापुर मै है खाता सं. [protected] है मेंने 02/09/2021 को अपने खाते में बैंक ओफ बड़ोदरा का एक चैक 100000 रुपये का जमा किया था जिसकी चैक सं. है 000946 है लेकिन हमारे खाते में अभी तक चैक नहीं जमा हुआ
        ब्रांच मै जाते है तो को सही जवाब नहीं देते
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          maniskul
          Sep 20, 2021
          Report
          Copy

          I got refund initiated of amount Rs 17, 999 from Amazon on September 9, 2021 to my PNB account ([protected]) with refund reference #[protected] but the amount is not reflecting in my account as of now three days later. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help and I have to visit the Bank Branch where the account is. Visiting the bank branch did not help as the staff had no information on the procedure to be followed. Kindly help.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            maniskul
            Sep 20, 2021
            Report
            Copy

            I got refund initiated of amount Rs, 17999 from Amazon on September 6, 2021 to my PNB account ([protected]) with refund reference #[protected] but the amount is not reflecting in my account as of now three days later. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help and I have to visit the Bank Branch where the account is. Visiting the bank branch is not of any help as the staff has no information of the procedure to follow. Kindly help.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Sep 20, 2021
            Updated by maniskul
            By mistake I filled the wrong reference number, please check the new filed compaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              naveenmehta912
              from Shimla, Himachal Pradesh
              Sep 17, 2021
              Report
              Copy

              I returned 2 items of the same price to Myntra. Both were of ₹531. One of which was credited instantly but I haven't received a refund for my second order. Reference id of both transactions are as follows:
              [protected]
              [protected]

              One of these two is still due.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                deepak dhankhar 19
                Sep 16, 2021
                Report
                Copy

                Address: CHARKHI DADRI

                Amozan Navita w/o deepak
                1-Amount-499/- Order no[protected] dated 03/07/2020 & Ref no[protected] dated 09/07/2020, 2- Amount 699/- Order no[protected] dated-06/07/2020 & Ref no[protected] dated -15/07/2020, 3- Amount -399/- Order no[protected] dated-08/07/2020 & Ref no[protected] dated- 13/07/2020, (4)Amount-379/- Order no[protected] date- 24/06/2021 & REFUND DATE- 29/06/2021
                Total Refund Amoun (499+699+399+379)=1966 not refund my a/c no- [protected] & debit card no- [protected] a/c holder name- Deepak S/o Jai singh, my a/c in PNB BANK CHARKHI DADRI . please help me i visit bank so many time but not help me, my phone no- [protected] & [protected] email id- dk[protected]@gmail.com
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Sep 26, 2021
                Updated by deepak dhankhar 19
                No refund my account
                Oct 01, 2021
                Updated by deepak dhankhar 19
                No refund amount my Account
                Oct 10, 2021
                Updated by deepak dhankhar 19
                Please help me, no refund in my account
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rupam Deuri
                  from North Lakhimpur, Assam
                  Sep 11, 2021
                  Report
                  Copy

                  Sir
                  I have ordered a (Mobile) on 7/9/2021.I cancel this order due to personal reason and on 8/9/2021
                  Flipkart initiated the refund on (8/9/2021)Flipkart gave me the reference id (30001012521250120674520 ) but the (Punjab national Bank) bank has still not credited my money.

                  This is urgent please help me as soon as possible
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Refund credited in my bank account 14/09/2021
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rupam Deuri
                    from North Lakhimpur, Assam
                    Sep 11, 2021
                    Report
                    Copy

                    Sir
                    I have ordered a realme x7 max on 7/9/2021.I cancel this order due to personal reason and on 8/9/2021
                    Flipkart initiated the refund on (8/9/2021) and it was expected to come on (20/9/2021). Flipkart gave me the reference id (rfnd_Hurlupoe1UDeNs) but the (Punjab national Bank) bank has still not credited my money.

                    This is urgent please help me as soon as possible
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sagar Gupta
                      Sep 10, 2021
                      Report
                      Copy

                      Address: Vill- Gharialichak, P.O.+ P. S. - Kaliachak, Dist- Malda, Pin Code- 732201

                      I am Sagar Gupta. I had booked a ticket HWH KIR Special (Howrah Junction to Khaltipur Junction) ( PNR no.-[protected]) on 25/08/2021 from IRCTC Website & on 28/08/2021 I cancelled my ticket due to personal reason. And on 30/08/2021 IRCTC initiated the amount to my card but I still don't get the money. I contacted IRCTC Customer Care and they gave me the Refund Reference Number([protected]).So please kindly respond to this complaint. It is very urgent.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Sep 14, 2021
                      Updated by Sagar Gupta
                      No acNo action has been taken by Punjab National Bank [PNB] till now.
                      No action has been taken by Punjab National Bank [PNB] till now.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kamal04
                        from Jabalpur, Madhya Pradesh
                        Sep 9, 2021
                        Report
                        Copy

                        Sir, I have order a frame on 21 aug 2021, order I'd is [protected]..I have returned it and ask for refund in my upi id- [protected]@ybl
                        Lenskart has issued refund ammount on 26 aug bt still the ammount is not showing in my bank account ..
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          UmeshChauhan1980
                          from New Delhi, Delhi
                          Sep 9, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Sector 63, Noida

                          I got refund initiated of amount Rs, 20999 from Amazon on September 6, 2021 to my PNB account ([protected]) with refund reference # 30005112301230024053455 but the amount is not reflecting in my account as of now three days later. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help and I have to visit the Bank Branch where the account is. Visiting the bank branch is not possible as I am in another city far away from the bank branch. Kindly help.
                          Sep 11, 2021
                          Complaint marked as Resolved 
                          Got refund amount credited on 10/09/2021.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          5 other people found this review helpful
                          5 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Asd5411
                            from Delhi, Delhi
                            Sep 8, 2021
                            Report
                            Copy

                            Address: Pull bazer narnaul Haryana 123001

                            Dear team

                            My name is luxmi my account is in narnaul pnb branch pull bazer AC no is [protected] account was dormant. I Went to the branch to get it started, ask me to bring the documents, I brought it, then they asked me for a photo, I did but after that I asked for more documents, then I told them that sir, have you made me dizzy again and again? there an Staff and branch manager of branch misbehaved with me and used miss languages, please take some action on it otherwise I will go above it.

                            Reagard
                            Luxmi
                            [protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mandar raikar
                              Sep 8, 2021
                              Report
                              Copy

                              On 18.08.2021 I have paid GST challan of Rs 1, 253/- (Ref no-[protected]) deposit status is showing as 'Awaiting Bank Confirmation' but money got deducted form my account(screenshot attached for your ref)

                              A/c No [protected]
                              Mobile No [protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mohd Rakib
                                from Malerkotla, Punjab
                                Sep 7, 2021
                                Report
                                Copy

                                Address: Vill. Jatiwal, Teh. Malerkotla, Dist. Sangrur

                                Today one person did fraud with me around 12pm jo k usne mere se glti saath 9000 rupees apne account me pay krva liye from Paytm
                                Jis ka number [protected] hai aur uska UPI Ref ID[protected],[protected] jis pe money transfer huyi hai
                                I want refund my money please help me
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anil-Rawat
                                  Sep 7, 2021
                                  Report
                                  Copy

                                  On 14 July 2021, I did a transaction of Rs 575 for purchasing goods from the Merchants shop, I did the transaction from my Amazon app by scanning the QR code that is linked to merchant's account in Punjab National Bank . Amazon shared the Bank Reference ID :[protected] after successful transaction.

                                  Till now the amount is not credited to the merchant's PNB account and as per the BHIM customer care and the HDFC bank from where the amount was debited, they all told that the amount is credited to the merchant bank i.e. in PNB. But PNB has not credited the amount, and the PNB customer care person are telling that they have not received the amount. I have also shared all the relevant documents with the PNB customer care through mail but still they are not willing to look into this and saying they have not received the amount. I have also attached all the relevant documents to this complaint request.

                                  As I have paid the amount of Rs 575 in cash to the Merchant due to amount was not debited to his account so, request you to refund the amount and credit the amount back to the source (HDFC Bank account) from where the amount was debited.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sairam1638
                                    Sep 6, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Sir, at bhaskara agencies pnb atm, morampudi, rajahmundry, andhra pradesh pin code 533103. dated 03/09/2021. an amount of rupees 1000 have been debited from my account but cash have not been received. this was the second time this sought of incident happened to me prior incident i lost 5000 amount . i have given complaints to both the banks about that is sbi and pnb. but no action have been taken. and last lost 5000 few months back.
                                    i called customer care number from the atm itself but not responded.
                                    my mobile number is [protected]
                                    hope atleast receive the recent debited amout will be credited back
                                    Oct 19, 2021
                                    Complaint marked as Resolved 
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anirban Halder
                                      from Mumbai, Maharashtra
                                      Sep 6, 2021
                                      Report
                                      Copy

                                      Address: Baruipur, west bengal

                                      Rs 5000/- withdrawal from ATM ID - BD 102701 on 06.09.21 at 08:14am. Amount deducted from account but cash not dispensed.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        9
                                        Report
                                        Copy

                                        Address: padampuri distt-nainital

                                        Sir I am pensioner and my pension account no is [protected].A letter regarding my arrears was send to me and my branch at Pnb padam puri dist nainital on 22 sep 2020 from The Chief manager PNB centralised pension processing centre Allahabad. since one year is going to complete no action has been taken to release my arrears. As per the direction of the above said office my grandson has visited the branch several times as i am bed ridden and 84 years old but in vain. Manager says he cannot credit arrears in absense of pension payment order whereas a letter sent to me and the copy of same was sent to circle office bazpur road kashipur distt udham singh nagar and the padampuri branch on 6 jan 2020 mentioning that ppo is not uploaded on the server and same can be uploaded from Punjab national bank CPPC. Allahabad PCDA[p] complex draupadti ghat Allahabad 211014.So kindly do the needful to redress my grievience at your earliest convinience.please.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit