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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 33

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P
Pratham Rakheja
from Noida, Uttar Pradesh
Jul 1, 2021
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The refund was successfully initiated by the Amazon for INR 198 but i can't receive the refund in my bank account due to server issue. They provided a RRN[protected]. The refund was initiated on 25/06/2021
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    umesh2672
    Jul 1, 2021
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    Sir the refund amount of 11, 999 rupees is initiated from amazon on date 24july2021 but not credited in my pnb account no. [protected]. located in chittogarh branch 312001. ifsc code-punb0057900. refrence no. provided by amazon[protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Yashu Agarwal
      from Powai, Maharashtra
      Jul 1, 2021
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      This is to inform you that I ordered the "SUGAR Cosmetics Nothing Else Matter Longwear Lipstick - 15 Beige Turner (Nude Brown, Peach Brown) Matte Finish, Water-Resistant, Longlasting, Paraben Free" Of ₹474 and received it on 26th June 2021 (Saturday) as the product was damaged so I asked for the refund. They initiated the refund on 26th June 2021 but I didn't receive in my bank account.

      Folowing are the further details

      Name: Yashika Agarwal
      Phone Number: [protected]
      Order no. :[protected]
      Refund Reference Number: 75105171178000634017264

      So this is my humble request to kindly look into this matter and help me to get my refund as soon as possible
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        T
        trishanu
        Jul 1, 2021
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        My Name Trishanu Kaushik
        [protected]

        Second Complain :
        Product: Electomania Adjustable Violin Chin
        Amazon says its refunded but not reflecting in my bank account, Kindly please help as its my hard earned money.

        Order Placed on 22 June 2021 from my PNB Debit Card.
        Order#[protected]

        Refund Processed on 25 June 21
        Amount : Rs. 357.40
        Refund Reference # 75105171177000630290403
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Jul 04, 2021
        Updated by trishanu
        More than 2 days now and still no money has been credited. Please Help!!
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          trishanu
          Jul 1, 2021
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          My Name Trishanu Kaushik
          [protected]

          Amazon says its refunded but not reflecting in my bank account.. kindly help as its a huge amount of Rs.2677

          Order Placed on 10 June 2021 from my PNB Debit Card.
          ORDER #[protected]
          Product : For MAENT 3.7V Battery from Amazon.

          Refund Processed on 23 June 21
          Amount : 2, 677

          Refund Reference : 75105171175000623275256
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Jul 04, 2021
          Updated by trishanu
          More than 2 days now and still no money has been credited. Please Help!!
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            A
            Advss
            Jul 1, 2021
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            Transaction failed

            Sir, I tried to send Rs.3150 to someone using Amazon Pay UPI but transaction got failed and amount got deducted from my bank account on[protected] at around 7:58 PM.
            As per protocol i waited for 5 working days to get my amount back in my account but 5 working days have been completed and i just checked my bank statement but deducted amount didn't credit back in my bank account yet.
            Bank reference ID :[protected]
            Please...
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            Caption pritam
            Jul 1, 2021
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            I order redmi 9 power, Order no.[protected], ordered & cancelled a mobile worth 10449/-. Amount is refunded as by amazon data, Ref no.-,[protected], But still not received refund in my pnb account . Customer care are helpless & i’m feeling sad mostly
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              Sandesh Jere
              Jun 30, 2021
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              Address: Bijapur

              From my bank account, the money is deducted as it was failed to transfer the amount. It was last week, since one week it has been not refunded .
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                Soumyanath mallik
                Jun 30, 2021
                Resolved
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                Resolved

                SIR, WIth due respect i want to state that i was to get a refund from amazon AMOUNTIING to RS 1570 on 23rd june 2020 from AMAZON, INDIA due to cancellation of the order (since I ha paid PREPAID FOR THE ORDER VIA amazon upi) but UNFORTUNATELY THE AMOUNT DIDNT GET CREDITED INTO MY BANK ACCOUNT TILL TODAY.
                I contacted PNB CUSTOMER SERVICE and on giving my details to them they told no such pending amount is there tobe credited or being credited into my PNB BANK ACCOUNT and they told me to contact AMAZON... I EVEN MAILED THEM and they even replied the same via mail (MAIL COPY ATTACHED).
                I now contacted amazon customer care but they told that amount has been issued from them and they provided me the REFUND REFERENCE NUMBER[protected] and told me to contact bank or raise complaint as REFUND NOT PROCESSED by the reference no
                [protected]I AM EVEN ATTACHING THE EMAIL THEY SENT ME)
                I AM REALLY FEELING HELPLESS. PLEASE HELP ME OUT.. YOUR ACTIVE COOPERATION IS HIGHLY SOLICITED SO THAT I GET THE REFUND OF RS 1570 INTO MY NAK ACCOUNT.

                DETAILS;
                UPI NO- [protected]@apl
                REFUND REFERENCE NUMBER(provided by amazon[protected]
                Date of refund -23 rd june, 2021

                MY PNB ACCOUNT NO[protected]
                ACCOUNT HOLDER NAME-SOUMYANATH MALLIK
                REGISTERED PHNE NO – [protected]
                Jul 3, 2021
                Complaint marked as Resolved 
                refund from pnb has been issiued today.thank you for helping me out
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Jul 03, 2021
                Updated by Soumyanath mallik
                Approximately 48 hours have passedsince the post wwas posted but no RESPONSE FROM BANK PNB northe MONEY AMOUNTING TO RS 1570 has been credited.. SIR, PLEASE HELP ME OUT.. I AM FEELING HELPLESS AND BEING DECEIVED.
                Complaint url - httpsss://www.consumercomplaints.in/punjab-national-bank-pnb-refund-of-rs-1570-not-credited-into-my-pnb-bank-account-though-amazon-issued-the-same-refund-reference[protected]c2910214
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                  G
                  Gaurav_raj_s
                  Jun 30, 2021
                  Resolved
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                  Resolved

                  I had ordered product of Rs499 on Amazon and had to cancel it on 25 July 2021, Amazon said refund has been processed by their side but I have still not received amount in my account.Help me on this
                  Jul 3, 2021
                  Complaint marked as Resolved 
                  I had to companit on pnb website then it got credited
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Jul 02, 2021
                  Updated by Gaurav_raj_s
                  Reference number :[protected]
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                    Snigdha 2001
                    Jun 30, 2021
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                    My product's refund amount was initiated by Amazon on 23/06/2021... the price is Rs739...but still not reflecting in my bank account... order id[protected] and the reference id is[protected]..
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Ranjit Roy sonu
                      Jun 30, 2021
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                      Address: Burdwan, west bengal

                      Hello! Sir/Mam.
                      I had ordered a product from Amazon on 22nd june 2021.
                      & For some reason i cancelled it on that day... & Amazon refund the money on 23rd june 2021... But in my bank account amount is not credited...
                      So i contact to the bank customer service but & also I told them about RRN id number but they are saying nothing couldn't be happen by this RRN number...
                      I want my money back
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Anup2102
                        Jun 30, 2021
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                        Address: New Market, Bhopal, 462003

                        Bank has frozen my debit account without providing any information. I am staying in Bihar and my Bank account is in New Market, Bhopal(MP). Customer care is asking me to visit Bank home branch even knowing the current Covid situation. I have also linked my Aadhar and PAN details with bank recently.
                        I have also sent an email to PNB branch requesting to unfreeze my debit account but I have not get any response yet.
                        I am ready to provide any required documents or application to my near by PNB branch/online.

                        Bank Details :
                        IFS Code - PUNB[protected]-2571845, 2555610,
                        DISTT. BHOPAL
                        [protected]@pnb.co.in

                        My Name : Anup Kumar Singh
                        Account no.[protected]
                        m. [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Gireesh Chaudhary
                          Jun 30, 2021
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                          Sir mera 247 rupye ka amount 23 June 2021 ko amazon se refund hua tha lekin ab tak mere account me show nahi ho rha hai . Uska reference number[protected] hai .
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            K
                            Kashish6969
                            Jun 30, 2021
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                            Hello i am Kashish from Haryana and my complaint is against bank
                            i purchased a product from amazon for INR 5153 and prepaid the amount and on 21 june in the afternoon i cancelled in as i saw a better product and they said the amount of the refund will be credited in 7 days max as i payed with my debit card and now they have initiated the refund on 21 june and on 28 th june it was said that refund is done from their side and has given the reference number to me which is 75503721174048966912051 and bank"s customer care is not picking my call so i came here to get a solution . The product"s order number is[protected]. Please look forward to my issue i really need the issue to resloved asap.

                            thank you
                            Kashish
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              KOUSHIK17483110
                              Jun 30, 2021
                              Aug 3, 2023
                              This thread was updated on Aug 3, 2023
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                              Imps transaction status showing suspect

                              Address: Pradhannagar

                              I have made imps transaction on 29th June 2021 for the amount ₹9000 from my pnb account to my boi account. The amount got debited from my account but the beneficiary account is not credited.I have urgent requirement of money. I request you please coordinate with bank to escalate this issue....
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                              Om_Pratap_Singh
                              Jun 29, 2021
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                              Dear sir,

                              I have filled form of minor saving account in Pahariya Varanasi branch - Pahariya. branch IFSC - PUNB0497200 and completed KYC on 23.6.21 and today is 29.6.21 but till now my account is not opened I have visited the branch but they only telling (you will get passbook on 5 day later) but till now no information about my account please solve my problem as soon as possible dear sir..
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Riyanshibansal
                                Jun 29, 2021
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                                I order an nirlon non stick odor free 3piece gas compatible cookware combo set offer with bakelite handle, red and black color on 22 june 2021 and price is 692.55
                                And amazon initiatied my refund on[protected] but still refund of 392.55 is not reflected in my bank account
                                Order id[protected]
                                Refund Reference number[protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Jul 01, 2021
                                Updated by Riyanshibansal
                                No response from pnb till now...
                                Very bad experience
                                No update from pnb till now..
                                Very bad experience.
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                                  pragya2000
                                  Jun 29, 2021
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                                  Address: 153A/8 Solani Kunj IIT Roorkee Uttrakhand

                                  I order a product from Amazon on 23rd June and I cancelled it!! And I didn't get my refund by now. Plzz resolve this issue and forward my refund to my account
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Rajaramahh Pal
                                    Jun 29, 2021
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                                    In ixigo date 19/06/2021 two time dabited my account but not returned now do needful action. Thanks!
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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