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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 39

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J
Jiwon
Apr 18, 2021
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I have not received my refund from myntra which was initiated and credited on my pnb account on 7th of April. I had ordered two things and returned both and I have received refund for one of them which was 445 rupees but I have not received the refund for the other one which was of 799 rupees. Both the refund was initiated on the same day .when I contacted them they told me it was already credited to my account on 7th . And have given me the reference number below .
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    ShreeshDwivedi
    Apr 16, 2021
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    I am returened an product on Amazon .
    The amazon was showing tha they refunded the money in my account but on consulting with bank they said that they did not get it.
    I got my reference refund number
    [protected]
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      selvaperumal123
      Apr 15, 2021
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      Address: 165 MIDDLE STREET, VEERASINGANKUPPAM, PERPERIYANKUPPAM PO PANRUTI TK

      I have pay credit card payment Rs 10000, but That amount not received in rbl credit card please resolve that issues.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Samarsinh Jadhav
        from Pune, Maharashtra
        Apr 15, 2021
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        Not showing FD account on online banking

        Address: Aundh, Pune

        I have opened fixed deposit account online from my savings account on 26 March 2021, but it does not shown in my account.
        I am not able to see deposit account on my portal.

        I have called customer care many times but they also not giving me proper solution.

        One customer care faculty told me to mail so I mailed to [protected]@pnb.co.in but not getting any solution.

        As I am at home town and my account...
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        Yogesh_Kumar68
        Apr 15, 2021
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        I purchased a product from Amazon and product didn't match my expectations so I return it and apply for refund.As Amazon gave me a refund reference id-30005110911091099852333

        And bank not provided my refund till now i.e
        15 April 2021.

        Please look into this and help me out ASAP.
        Thanku 🙏
        +2 photos
        Apr 16, 2021
        Complaint marked as Resolved 
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          integer
          Apr 14, 2021
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          I bought earphones from amazon. I return them n refund for those ahs to be credited to my account on 9th April but till today I haven't got any amount credited to my account bank has not provided me any info regarding that. from amazon I got the reference number for the transaction but no use.
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            surendra__
            Apr 14, 2021
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            My account is got debit frozen, I don't know the reason. My account is KYC compliant. PNB customer care and my base branch is not responding on this subject. This is pending from approx. 5 month.
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              Address: 18/65 Kursawan The Mall Road Kanpur, 208001

              To
              The Bank Manager,
              Punjab National bank,
              DwarkaDheesh road,
              Kamla Tower
              Kanpur-208001

              Account number information – [protected]

              Fixed deposit account number -
              160700PU00049965

              Dear Sir,

              I am an account holder of your bank and my reference account number and fixed deposit account number is given above. I opened a fixed deposit...
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              Nikhil125267
              Apr 13, 2021
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              Address: PUNJAB NATIONAL BANK SONIPAT HARYANA INDIA

              I have order the product order I'd :[protected] from Amazon
              and refund initiated by Amazon on 5th April but today is 13th April still not recieved. Rs 8850
              Refund Reference number 75105171096000342117215
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                Iqraaa
                Apr 12, 2021
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                Resolved

                I have received an amount of rs 2000 through upi on 10th April 2021 (Saturday) at 9:49 am in my savings back account. But I don't know who has sent it. Its is just showing through upi ( upi reference ID :[protected]
                Can I know who sent it to me?
                Apr 13, 2021
                Complaint marked as Resolved 
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  mani171
                  Apr 12, 2021
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                  My refund was raised by amazon on 2 april, and as per their mail it was credited in my account within the 5 days, but still not reflected. I went to the bank, they are saying we don't have any amount like this.
                  The refund reference id is[protected].

                  Customer care team of bank is also not helping with this.

                  I have attached the screenshot of the message by amazon.
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                    Prasaddebi
                    Apr 11, 2021
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                    Address: Nimapara,Odisha-752106

                    Rs 2000/- debited from the account but cash not dispensed from ATM
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                      ripan49
                      Apr 11, 2021
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                      I was ordered wecool moonwalk bluetooth headset on amazon on 26/03/2021 order id[protected] .Total price of that product Rs-799 and i paid Rs-50 rupees from amazon pay balance and remain balance i paid from my PNB DEBIT card which is Rs-748 . on this date i research about the product and i was thought that is not value for money, so i cancelled it. The amazon pay i rs-50 greceived this date but PNB debit bank balance not received, from amazon they send me a mail that your refund will be receive in 3-5 days.but refund not credited to my bank account.after 5 days i try to call amazon and i told why refund not reflect my bank account, then they told me refund intiated already from amazon and they give me a reference no-74332741086108505332628. so i called my bank customer care but they told me any refund not initiated to my bank account.and i also cheked my bank balance yet my refund balance is not reflected my account. please help me.
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                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Apr 11, 2021
                      Updated by ripan49
                      please help me to receive my refund from amazon to my PNB account and my bank account number is[protected] AND my debit card last digit number is- 0067.
                      Apr 13, 2021
                      Updated by ripan49
                      still i am not received any amount.
                      Apr 13, 2021
                      Updated by ripan49
                      PNB bank service clerks told that they don't know about reference number and they told nothing happened if i will give them reference number.they can't do anything with this referemce number
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                        Iqraaa
                        Apr 10, 2021
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                        Yesterday evening 9th April 2021 I did a upi transaction from Amazon, the status of tha transaction shows failed but my money got deducted from account. I reached the customer service of amazon they said check ur bank status. The transaction was of amount 277/- pls check the issue and refund the money back in my account
                        Apr 10, 2021
                        Complaint marked as Resolved 
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Ayan Sur
                          Apr 8, 2021
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                          Delay in delivery of my debit card

                          I applied PNB Classic Debit Card (Personalized) on 23rd February, 2021 by filling from in my branch. But, still I have not received my PNB Classic Debit Card (Personalized). Even, I went to my branch few times, they are not telling me anything. Please, solve this issue & send my card by post.
                          Bank : Punjab National Bank
                          Branch / Name of Bank and Branch : Baruipur Chowdhury Bazar Branch, PUNB0030020
                          Account Number :[protected]br...
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                          Prabhanjan Mahata
                          Apr 8, 2021
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                          Address: JHARGRAM,DIST-JHARGRAM,WEST BENGAL,PIN-721507

                          I Sri Prabhanjan Mahata, my account no is[protected]. On 06.04.2021 I try to withdraw cash Rs-5000/- from ATM. Debited message received, but cash door not opened. So I can not received the cash. Pl refund my debited amount Rs-5000/- as soon as possible. The received message pasted below.

                          Ac XXXXXXXX03286 Debited with Rs.5000.00,[protected]:03:43 thru ATM XXXX7157 .Aval Bal Rs.56658.32 CR. Helpline [protected]. If not done by you, pl. forward this SMS from registered mobile to [protected] to report unauthorized txn & block debit card.No carelessness until there is a cure.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Resolved.
                          Debited amount Rs-5000/- credited to my account.

                          Many many thanks to PNB services.
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                            umangg95
                            Apr 6, 2021
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                            I had to receive a refund from amazon but I haven't got it yet even after so many days. According to them, they’ve processed it and I should contact the bank. I mailed the bank but haven't received any satisfactory response yet. Amazon asked me to file a dispute.

                            Reference no.: 30005110831083228389698
                            Account no.: [protected]
                            Date:[protected]
                            Refund Amount - 599.00
                            Account holder name - Umang Garg
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                              Romika Garg
                              Apr 6, 2021
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                              Amazon processed my refund on 27th March but not credited in my
                              account till 6th April 2021. Refund amount is 7760.
                              RRN {Refund Reference Number}
                              74332741087108644926594
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Vibhushi
                                Apr 6, 2021
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                                I have ordered a bata sandals of 499 rupees on 15 march and i returned them due to some issue and my return has initiated by amazon on 26th march and amazon has send me the confirmation mail of amount credited in your account on 31st march amd give refund reference no as 30005410861074219211402. But till now 6th of april i did not get my amount.
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                                  Biswanth Dasgupta
                                  Apr 6, 2021
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                                  Address: Punjab National Bank, Lumdig Branch Near Lumding College., Dist. HOJAI, Assam PIN 782447.

                                  This to inform you that I have a savings Bank A/C bearing A/C no.[protected] in Punjab National Bank, at Lumding Branch but due to some un-avoidable reasons I could not operate the said A/C for long and hence, the A/C became dormant that is why I submitted application along with relevant KYC document to revive it on January, 2021. But the Indifferent attitude of PNB Lumding Branch towards their service has shown their poor performance to discharge their duty as they still not updated my account resulting my inconvenience to a great extant. Early action solicited.
                                  Yours faithfully,
                                  Biswanath Dasgupta.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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