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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 46

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K
Kuldeep Kumar Kuldeep
from Bengaluru, Karnataka
Mar 3, 2021
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Address: 5 -D.W.M. BIRMANA ,SURATGARH SRI GANGA NAGAR RAJ.

I fill a electricity bill payment rs 2000 from freecharge app on 11feb 2021 the payment deducted from my account but the payment not successful and payment not refund yet refund reference number given from the app but payment not received so help me.
Refund reference number[protected]
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by Kuldeep Kumar Kuldeep
Refund the payment
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    shubham reso
    Mar 3, 2021
    Resolved
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    Resolved

    Name-Shubham Gupta
    A/C-[protected]
    i have done a transaction of 1371.02 on 23/02/21, through amazon but it was cancelled by amazon and immediately they initiated the refund of 1371.02 and after 8 days i received a mail from amazon that they successfully transferred the refund amount in your original payment mode that was my pnb debit card linked to above mentioned account number, but i have not received my refund amount in my account, then i called amazon they have given me a refund reference number and they told they had successfully transferred the amount and told its ur bank fault for delay in refund i am providing screenshot of refund reference number, please check the whole issue so that my refund should reflect in my account
    +1 photos
    Apr 10, 2021
    Complaint marked as Resolved 
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Mar 03, 2021
    Updated by shubham reso
    please help me in providing my refund
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      R
      Rashpal Bhullar
      Mar 3, 2021
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      Home Loan

      I availed home loan from PNB Gurgaon, which I paid off. Now I need BBA agreement to sell my property, but PNB lost it and they are not even responding....
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      Ramprakash Mahor
      Mar 2, 2021
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      Address: panjab national bank bhopal

      Dear sir/madam
      my name is ram prakash mahor ...my acount number is [protected].. my acount was dormant as per guidlines if account dormant state me hai to koi maintanence charge bank deduct nahi karti hai par 10 feb ko mera lic policy ka ek 11000 ka return cheque aya lic ne wo automatic mere pnb account me transffer kar diya par mera acount dormant tha fir bhi pnb ne 4000 deduct kar liye sir please kuch action lijiye
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Mar 27, 2021
      Updated by Ramprakash Mahor
      NO RESOLUTION GIVEN BY BANK TILL DATE
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        H
        harshitagupta08
        from Kūkatpalli, Telangana
        Mar 1, 2021
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        I returned a product from amazon and the refund was sent by amazon on January 22, 2021 but it is still not credited in my bank account.

        Details -

        bank name - Punjab National Bank
        account holder name - Harshita Gupta
        account no. - [protected]
        IFSC code- PUNB0220600

        amazon refund
        Credited to bank on- 22/01/2021
        Refund Reference Number- 30005110141014144043080

        Please credit the money ASAP
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          aman15061998
          from Powai, Maharashtra
          Mar 1, 2021
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          Address: Shivlok colony mdda road kedarpuram near universal gym

          My name is (Aman negi) and I had ordered (Timewear commando watch) of RS.799( in Amazon on (23 oct 2020)and after (24 oct 2020)I returned this order due to personal reason. And on ( 26 oct 2020)
          Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
          ([protected]) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
          please kindly respond to this complaint it's very urgent. My A/C number is ([protected]) and IFSC CODE: PUNB0184300
          Thanks you sir
          Refund
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            S
            Snehal@123456
            Mar 1, 2021
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            My name is (snehal dhanorkar) and I had ordered (enema kit) of RS.239(DALUCI® PVC Can Enema Kit for Home Use | Reusable & washable | 1500 ml Square Pot Pack Of 1) in Amazon on (6 feb 2021) and after (8 feb 2021) I returned this order due to personal reason. And on (9 feb 2021)
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent me order id[protected] nd told me to fill charge dispute form but Indian Bank doesn't have such policy. So
            please kindly respond to this complaint it's very urgent. My card number is (************1285)
            Thanks you sir
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              A
              Amitdagar1
              Mar 1, 2021
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              Address: 68, Ghughera,near palwal,sohna road

              Sir,
              I have ordered a JBL C100SI earphones on 14 feb 2021.But i have received a wrong product so i have returned it but i have not received my refund .Amazom gave me the reference id(74332741052105165494524) But the PNB still has not credited my money.
              This is urgent please help me as soon as possible
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                Snehal@123456
                Mar 1, 2021
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                My name is (snehal dhanorkar) and I had ordered (muscleblaze super gainer xxxl) of RS.849(MuscleBlaze Super Gainer XXL (1kg, Cookies & Cream)) in Amazon on (6 feb 2021)and after (8 frb 2021)I returned this order due to personal reason. And on (9 feb 2021)
                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                (30005110371037154893871) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                please kindly respond to this complaint it's very urgent. My card number is (************1285)
                Thanks you sir
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                  A
                  Ashok Karn
                  from Agartala, Tripura
                  Mar 1, 2021
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                  Sorry to post here that my refund of Rs. 1099/- is not being reflected in my saving bank account till date. M/s AMAZON has confirmed that the Refund Reference no. 30005110161016133548057 on 21.02.2021. Being Nationalized bank of India like PNB, how it may be possible for not functioning in proper way, for which who is responsible.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    C
                    Caswatijain
                    from Bengaluru, Karnataka
                    Mar 1, 2021
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                    Amazon have initiated my refund but I couldn't received in my bank... email attached below with reference no.of refund and amt. Kindly issue my refund..it's been 20days I'm waiting..
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                      A
                      Anukriti Bhattacharya
                      Mar 1, 2021
                      Resolved
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                      Resolved

                      I ordered a Morphy Richards OTG 60L from Amazon on 21st January 2021 for 14, 899/- but had to replace it due to manufacturing defect. Got my machine replacedon 8th February 2021 but even that machine had a broken base so ultimately had to return it. According to Amazon, they refunded my money on 9th February 2021 but the amount hasn't been credited in my account yet. They gave me a RRN but PNB customer care told me that they cannot do anything about it and it should be dealt by Amazon only. Kindly look into the matter.

                      RRN - 30005110211021204262760
                      Account Number - [protected]
                      +1 photos
                      Mar 1, 2021
                      Complaint marked as Resolved 
                      I am not sure about the steps taken to resolve my problem. I posted this complaint before as well but it wasn't sorted. Today I submitted the same complaint again and fortunately it was resolved today itself. I also emailed the PNB Complaint Desk so I am not sure if that worked or this.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        G
                        Garchie
                        Mar 1, 2021
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                        Sir/ma'am
                        I have shopped from a clothing site (myntra) worth of 719 rupees and return it on 9 feb till then its snowing process to my bank account
                        [protected]
                        Name archana gautam
                        Pin 228001.
                        Branch. Knit sultanpur
                        on 21th February it should be credited to my account but till they are only showing contact to your bank with reference no [protected]
                        Kindly refund my money and give information about my refund process otherwise I'll take action against you.
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                          Shubham7050
                          from Madurai, Tamil Nadu
                          Mar 1, 2021
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                          On 23th of February, 2021, I made a transaction with Amazon of Rs 17080.00 for ordering a processor But returned it due to fault in it and opt for refund and Amazon has initiated the return and refund on dated 23 Feb 2021 but it has been over the 5 days I yet to receive the refund in my PNB account.
                          Whereas in the app of Amazon it is saying that payment transferred to original payment method. Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.
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                            bnbbv uhh
                            from Noida, Uttar Pradesh
                            Mar 1, 2021
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                            I'd placed an order on amazon of walnut amounts 810 via pnb on 28th jan . It was cancelled by seller on 4th Feb bt still the refund is not credited in my account. Amazon is saying that it has processed the refund and bank is saying we don't have any information regarding this . Refund Reference # is 30005110281028093037752
                            .
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                              Rajnandani kumari
                              from Noida, Uttar Pradesh
                              Mar 1, 2021
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                              Address: Dalmia House, Bank Road, Dhamintola, Gaya (Bihar)

                              I want my money back from refund.
                              Matter is, I ordered a product from Amazon by bank & i cancelled that product at the same time. Amazon company generated my refund by mail. I've received mail regarding refunds on 21/02/2021. But problem is my bank didn't refund my money because i didn't receive any msg from bank.
                              Please help me for refund my money back
                              I already complained here but didn't solve my complaint.

                              Account No. :- [protected]

                              Refund date & amont :[protected] & 587.00

                              Refund Reference # 30005110351035213099765
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Mar 02, 2021
                              Updated by Rajnandani kumari
                              Okay,
                              Thank you for helping me. I have got my refund today.
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                                M
                                malikpuru
                                from Delhi, Delhi
                                Mar 1, 2021
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                                Address: PNB Shahdara branch

                                On 15th February Amazon India initiated a refund worth Rs.599 in my PNB account but the refund not yet reflected in my account.

                                Amazon also provided me the Refund Reference Number. I’m providing you the reference number. Please credit my refund to my account as soon as possible.

                                Refund Reference ID: 30005110361036214215101
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  T Neeraj
                                  Mar 1, 2021
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                                  Address: Hajipur ,144221

                                  My name is Neeraj and i had ordered YES2GOOD Samsung Galaxy S9 Plus Case, Magnetic Adsorption Case Metal Frame Flip Cover 360° Tempered Glass Back with Built-in Magnet Cover for Samsung Galaxy S9 Plus [Black], of Rupees 799 in Amazon on[protected], order no.[protected].And i returned this order due to personal reason, and on[protected] Amazon initiated the amount to my card, but i still didn't get the money.Amazon sent this reference no. 30005110341034133936571 and told me to fill charge dispute form but indian bank doesn't have such policy.so please kindly respond to this complaint.its very urgent.My card no. Is [protected] .
                                  Thanks you sir/Madam
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                                    Monikachoudhary
                                    from Hyderabad, Telangana
                                    Mar 1, 2021
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                                    Have order a moblie phone from amazon pocox2 on 6of feb 2021 nd paid the payment prepaid by debit card but my order was cancel by the amazon 8 offeb 2021 my order id is[protected] nd i paid Rs 18794
                                    00. But even after 20 days i dont get my refund credited in my account . The amazon had provided me the refund reference id no that is # 30005110371037192675942 but still not get the refund back.
                                    +2 photos
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                                      Monikachoudhary
                                      from Hyderabad, Telangana
                                      Feb 28, 2021
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                                      I have order a moblie phone from amazon pocox2 on 7 of feb 2021 nd paid the payment prepaid by debit card but my order was cancel by the amazon 8feb 2021 my order id is[protected] nd i paid Rs 18794
                                      00. But even after 20 days i dont get my refund credited in my account . The amazon had provided me the refund reference id no that is # 30005110371037192675942 but still not get the refund back.
                                      +2 photos
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 28, 2021
                                      Updated by Monikachoudhary
                                      Please refund my amount as soon as possblie
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