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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 46

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G
gardenia
from Gurgaon, Haryana
Mar 4, 2021
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Sir/Madam

My late mother. Smt Vimla Srivastava had been having a Pension Account with PNB, Vasundhara, Gzb branch for many years.

PENSION ACCOUNT NUMBER ...[protected]

My mother passed away in 2019, she had assigned my name as nominee to collect her final sum from this above mentioned account.

PNB Vaundhara sent a letter as to why there was no movement in this account for the last 12 months

I wrote an application to the bank, on 10th of February 2021, that being the nominee, the bank should release the final sum and close this pension account... I did submit whatever information the Bank wanted me to do...its been 21 days... the sum, some Rs 41, 000 is not released to me. The Branch Manager is helpful, but the concerned staff is total uncooperative...rude to an extent...as if doing me a big favor ... I did run pillar to post...whenever I approach the bank staff, I got vague replies.

Requesting your good self, kindly to look into the matter, and get the money be released at your earliest. I would highly be grateful to you.

sincerely yours
Avdhesh Kumar ...phone[protected] email ...[protected]@hotmail.com
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    expose share public
    Mar 3, 2021
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    Sir I have place a oder from Amazon and after some time return the prodect and refund my account 16feb 2021 Amazon process to my money in my account but bank is hold my money rs599 amazon provide reference no.[protected] plz check it give me some staus
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      M
      Manuanu
      from Gaya, Bihar
      Mar 3, 2021
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      Address: Rai industrial area

      Manuanu[protected]@gmail.com
      +1 photos
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        K
        Kuldeep Kumar Kuldeep
        from Bengaluru, Karnataka
        Mar 3, 2021
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        Address: 5 -D.W.M. BIRMANA ,SURATGARH SRI GANGA NAGAR RAJ.

        I fill a electricity bill payment rs 2000 from freecharge app on 11feb 2021 the payment deducted from my account but the payment not successful and payment not refund yet refund reference number given from the app but payment not received so help me.
        Refund reference number[protected]
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Mar 03, 2021
        Updated by Kuldeep Kumar Kuldeep
        Refund the payment
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          S
          shubham reso
          Mar 3, 2021
          Resolved
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          Resolved

          Name-Shubham Gupta
          A/C-[protected]
          i have done a transaction of 1371.02 on 23/02/21, through amazon but it was cancelled by amazon and immediately they initiated the refund of 1371.02 and after 8 days i received a mail from amazon that they successfully transferred the refund amount in your original payment mode that was my pnb debit card linked to above mentioned account number, but i have not received my refund amount in my account, then i called amazon they have given me a refund reference number and they told they had successfully transferred the amount and told its ur bank fault for delay in refund i am providing screenshot of refund reference number, please check the whole issue so that my refund should reflect in my account
          +1 photos
          Apr 10, 2021
          Complaint marked as Resolved 
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Mar 03, 2021
          Updated by shubham reso
          please help me in providing my refund
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            R
            Rashpal Bhullar
            Mar 3, 2021
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            Home Loan

            I availed home loan from PNB Gurgaon, which I paid off. Now I need BBA agreement to sell my property, but PNB lost it and they are not even responding....
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            Ramprakash Mahor
            Mar 2, 2021
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            Address: panjab national bank bhopal

            Dear sir/madam
            my name is ram prakash mahor ...my acount number is [protected].. my acount was dormant as per guidlines if account dormant state me hai to koi maintanence charge bank deduct nahi karti hai par 10 feb ko mera lic policy ka ek 11000 ka return cheque aya lic ne wo automatic mere pnb account me transffer kar diya par mera acount dormant tha fir bhi pnb ne 4000 deduct kar liye sir please kuch action lijiye
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Mar 27, 2021
            Updated by Ramprakash Mahor
            NO RESOLUTION GIVEN BY BANK TILL DATE
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              H
              harshitagupta08
              from Kūkatpalli, Telangana
              Mar 1, 2021
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              I returned a product from amazon and the refund was sent by amazon on January 22, 2021 but it is still not credited in my bank account.

              Details -

              bank name - Punjab National Bank
              account holder name - Harshita Gupta
              account no. - [protected]
              IFSC code- PUNB0220600

              amazon refund
              Credited to bank on- 22/01/2021
              Refund Reference Number- 30005110141014144043080

              Please credit the money ASAP
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                aman15061998
                from Powai, Maharashtra
                Mar 1, 2021
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                Address: Shivlok colony mdda road kedarpuram near universal gym

                My name is (Aman negi) and I had ordered (Timewear commando watch) of RS.799( in Amazon on (23 oct 2020)and after (24 oct 2020)I returned this order due to personal reason. And on ( 26 oct 2020)
                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                ([protected]) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                please kindly respond to this complaint it's very urgent. My A/C number is ([protected]) and IFSC CODE: PUNB0184300
                Thanks you sir
                Refund
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                  S
                  Snehal@123456
                  Mar 1, 2021
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                  My name is (snehal dhanorkar) and I had ordered (enema kit) of RS.239(DALUCI® PVC Can Enema Kit for Home Use | Reusable & washable | 1500 ml Square Pot Pack Of 1) in Amazon on (6 feb 2021) and after (8 feb 2021) I returned this order due to personal reason. And on (9 feb 2021)
                  Amazon initiated the amount to my card but I still didn't get the money. Amazon sent me order id[protected] nd told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                  please kindly respond to this complaint it's very urgent. My card number is (************1285)
                  Thanks you sir
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                    A
                    Amitdagar1
                    Mar 1, 2021
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                    Address: 68, Ghughera,near palwal,sohna road

                    Sir,
                    I have ordered a JBL C100SI earphones on 14 feb 2021.But i have received a wrong product so i have returned it but i have not received my refund .Amazom gave me the reference id(74332741052105165494524) But the PNB still has not credited my money.
                    This is urgent please help me as soon as possible
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                      S
                      Snehal@123456
                      Mar 1, 2021
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                      My name is (snehal dhanorkar) and I had ordered (muscleblaze super gainer xxxl) of RS.849(MuscleBlaze Super Gainer XXL (1kg, Cookies & Cream)) in Amazon on (6 feb 2021)and after (8 frb 2021)I returned this order due to personal reason. And on (9 feb 2021)
                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                      (30005110371037154893871) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                      please kindly respond to this complaint it's very urgent. My card number is (************1285)
                      Thanks you sir
                      +1 photos
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                        A
                        Ashok Karn
                        from Agartala, Tripura
                        Mar 1, 2021
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                        Sorry to post here that my refund of Rs. 1099/- is not being reflected in my saving bank account till date. M/s AMAZON has confirmed that the Refund Reference no. 30005110161016133548057 on 21.02.2021. Being Nationalized bank of India like PNB, how it may be possible for not functioning in proper way, for which who is responsible.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Caswatijain
                          from Bengaluru, Karnataka
                          Mar 1, 2021
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                          Amazon have initiated my refund but I couldn't received in my bank... email attached below with reference no.of refund and amt. Kindly issue my refund..it's been 20days I'm waiting..
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                            A
                            Anukriti Bhattacharya
                            Mar 1, 2021
                            Resolved
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                            Resolved

                            I ordered a Morphy Richards OTG 60L from Amazon on 21st January 2021 for 14, 899/- but had to replace it due to manufacturing defect. Got my machine replacedon 8th February 2021 but even that machine had a broken base so ultimately had to return it. According to Amazon, they refunded my money on 9th February 2021 but the amount hasn't been credited in my account yet. They gave me a RRN but PNB customer care told me that they cannot do anything about it and it should be dealt by Amazon only. Kindly look into the matter.

                            RRN - 30005110211021204262760
                            Account Number - [protected]
                            +1 photos
                            Mar 1, 2021
                            Complaint marked as Resolved 
                            I am not sure about the steps taken to resolve my problem. I posted this complaint before as well but it wasn't sorted. Today I submitted the same complaint again and fortunately it was resolved today itself. I also emailed the PNB Complaint Desk so I am not sure if that worked or this.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              G
                              Garchie
                              Mar 1, 2021
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                              Sir/ma'am
                              I have shopped from a clothing site (myntra) worth of 719 rupees and return it on 9 feb till then its snowing process to my bank account
                              [protected]
                              Name archana gautam
                              Pin 228001.
                              Branch. Knit sultanpur
                              on 21th February it should be credited to my account but till they are only showing contact to your bank with reference no [protected]
                              Kindly refund my money and give information about my refund process otherwise I'll take action against you.
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                                S
                                Shubham7050
                                from Madurai, Tamil Nadu
                                Mar 1, 2021
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                                On 23th of February, 2021, I made a transaction with Amazon of Rs 17080.00 for ordering a processor But returned it due to fault in it and opt for refund and Amazon has initiated the return and refund on dated 23 Feb 2021 but it has been over the 5 days I yet to receive the refund in my PNB account.
                                Whereas in the app of Amazon it is saying that payment transferred to original payment method. Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.
                                +2 photos
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                                  B
                                  bnbbv uhh
                                  from Noida, Uttar Pradesh
                                  Mar 1, 2021
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                                  I'd placed an order on amazon of walnut amounts 810 via pnb on 28th jan . It was cancelled by seller on 4th Feb bt still the refund is not credited in my account. Amazon is saying that it has processed the refund and bank is saying we don't have any information regarding this . Refund Reference # is 30005110281028093037752
                                  .
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Rajnandani kumari
                                    from Noida, Uttar Pradesh
                                    Mar 1, 2021
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                                    Address: Dalmia House, Bank Road, Dhamintola, Gaya (Bihar)

                                    I want my money back from refund.
                                    Matter is, I ordered a product from Amazon by bank & i cancelled that product at the same time. Amazon company generated my refund by mail. I've received mail regarding refunds on 21/02/2021. But problem is my bank didn't refund my money because i didn't receive any msg from bank.
                                    Please help me for refund my money back
                                    I already complained here but didn't solve my complaint.

                                    Account No. :- [protected]

                                    Refund date & amont :[protected] & 587.00

                                    Refund Reference # 30005110351035213099765
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Mar 02, 2021
                                    Updated by Rajnandani kumari
                                    Okay,
                                    Thank you for helping me. I have got my refund today.
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                                      M
                                      malikpuru
                                      from Delhi, Delhi
                                      Mar 1, 2021
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                                      Address: PNB Shahdara branch

                                      On 15th February Amazon India initiated a refund worth Rs.599 in my PNB account but the refund not yet reflected in my account.

                                      Amazon also provided me the Refund Reference Number. I’m providing you the reference number. Please credit my refund to my account as soon as possible.

                                      Refund Reference ID: 30005110361036214215101
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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